99% E-BIKE SRL Recenze

Consigliatissimo, io mia moglie e la nostra bimba ,abbiamo noleggiato delle citybike. Il proprietario super gentile ci ha mostrato vari percorsi da fare . Nel tragitto di ritorno abbiamo avuto un problema causa nostra e nel giro di 20 minuti problema risolto. Prezzo super onesto. Grazie ancora per tutto.

My husband's rental bike from a different company had a number of issues and the team at PF bikes resolved everything in only a few minutes. Thank you PF Bikes You are amazing!

Esperienza bellissima! Noleggiare delle e-bike è stato il miglior modo per conoscere questo territorio! Il signor Gianni è stato davvero gentile fin dall’inizio! Abbiamo prenotato le nostre bici in maniera facile e veloce. Quando ci siamo trovati a forare nel bel mezzo del percorso Gianni ci ha raggiunti in pochissimi minuti risolvendo il problema! Grazie ancora per la bellissima giornata! Torneremo!

Che dire...esperienza meravigliosa da tutti i punti di vista. Complimenti!

Che dire ,entrato in negozio per chiedere una cortesia riguardo alla mia bici .. risultato? ho ricevuto una mano(gratuita) ho avuto una piacevole chiacchierata con Gianni ricevendo anche un regalo .. Grazie mille

Our experience with this bike rental shop in Tuscany was, unfortunately, the low point of our trip. We rented four bikes for €240, and while I didn’t break the bike, I was stuck waiting for over four hours while they tried to sort out the situation for someone else in our group. This ordeal completely ruined our day. After the bike’s chain broke out of nowhere (no crash or mishandling), we called for help. It took about 45 minutes for someone to arrive, which seemed reasonable at first. However, when he got there, instead of asking what happened, he immediately went on the defensive, as if we had done something wrong. He left and returned more than 3 hours later, which was shocking. We expected a quick replacement of the broken bike so we could continue with our day, but instead, he decided to take all of us back, ending our ride prematurely. The worst part was how dismissive they were throughout the entire process. We tried to communicate with them, even using Google Translate, but it was nearly impossible to get through. When we finally spoke to someone claiming to be the owner, rather than listening, he was rude and placed all the blame on us, accusing us of “misusing” the bike. It was obvious the issue was mechanical, but he wasn’t interested in hearing our side at all. Instead, he tried to charge us more money for the time wasted waiting for their help—an absurd request considering we lost hours of our day. In the end, we spent 15 minutes riding and over 4 hours waiting, only to be disrespected and told that we were done. Despite this experience being completely out of our control, we were treated terribly. I didn’t receive any refund, and frankly, I think I should have. This was an unacceptable situation, and I hope others avoid this place altogether.

Ottima esperienza con bici elettriche, guida molto preparata e disponibile, bici ben mantenute senza alcun problema tecnico!! Escursione ben organizzata con possibilità di tuffo in un laghetto molto apprezzato viste le temperature!!

The only unfortunate experience we had during our trip to Tuscany was renting bikes from this place. We rented four bikes for €240, and about 10 minutes into our ride, one bike’s chain broke—completely out of the blue, no crash, just sudden failure going up a hill after the electricity on the bike just cut out. We called the bike shop for help, and it took around 45 minutes (understandable) for someone to come check on the bike. When he arrived, he didn’t ask what happened but instead went straight into defense mode. He left, saying he’d be back to sort it out, but we waited over 3 hours (crazy) for his return. When he finally came back, we assumed he’d replace the broken bike and let us enjoy the rest of our day which we paid for, but instead, he told us that we were done and took all of us back, despite none of us doing anything wrong. Trying to communicate with them was frustrating. We attempted to explain through Google Translate, and eventually, we got on the phone with the “owner” who spoke a bit of English. However, instead of listening to us, he immediately blamed and berated us, claiming the bike issue was due to “misuse.” This was clearly an equipment failure, but he had no interest in hearing our side. To make matters worse, he insisted that we owed more money for the time wasted waiting for their “service,” which was honestly laughable considering we lost half our day and a reservation because of their failures. In the end, we rode for 15 minutes, waited for 4 hours, and were treated disrespectfully for something that was entirely out of our control. We’ve disputed the charge, and we hope others don’t fall into the same trap. I hate giving bad reviews, but the way this situation was handled was completely wrong and unacceptable.

We had the best time with Gianni, we wish we could stay longer and do it again! Beautiful ride and views, plus a wine tasting and tour of picturesque vineyard with Julia and Leonardo. An absolute must if you’re in the area. Also the e-bikes make it easy (I’m not a biker and had no issues). Visiting from New York City

Gianni was such an amazing tour guide. Highly recommend to do a guided tour if possible. Beautiful ride through Tuscany.

Wir haben letzte Woche zwei Mountainbikes bei Gianni gemietet. Die Fahrräder waren sehr gut und der Preis absolut fair. Handyhalterung, Schloss und Helme gab es außerdem kostenlos dazu. Gerne jederzeit wieder. Grazie, Gianni😊

Very good bikes. Fast and reliable service. Would definitely recommend!!

We had a great experience renting two Trek e-bikes from PF Bikes. The bikes were well maintained and was a pleasure to use. Gianni was very helpful and prepared and set up the bikes as wished. He also ensured that we had all the necessary spares and other equipment with us on the trip. We recommend PF Bikes to everyone looking for a nice bike rental in San Gimignano.

We got here after a thunderstorm so it was pretty muddy but the bikes coped with everything very well. We did find some pretty paths too. Nice to be out of the crazy tourists of San Gimignano during the day

un shop qui n’est pas la juste pour encaisser ! super accueil, avec le sourire, la pour aider, merci ! on s’est retrouvé à danser dans le magasin et ça, on adore ! le seul de la région à faire des prix à l’heure et non à la journée

Gianni est d’une gentillesse exceptionnelle ! Service excellent et le sourire font que l’expérience de balade autour de San Gimignano est au top ! Je recommande vivement 🤩

Pf Bike ottimo per noleggiare una bici e apprezzare ancora meglio le bellezze delle campagne di San Gimignano,inoltre è possibile farsi accompagnare per un giro turistico e testare buoni vini e affettati toscani con la Giuda di Gianni che conosce bene tanti percorsi alla portata di tutti professionisti e non. Consigliatissimo per giornate a contatto con la natura