eCakes Reviews

Thank you so much for your kind words and for sharing your positive experience with eCakes. We are genuinely pleased to hear that you had a great experience with us, especially with your large rush order.Our team always strives to accommodate our customers’ needs, even under tight deadlines. It's wonderful to know that our quick response and collaborative effort over email helped in clarifying and successfully delivering your order on time.We're also thrilled to hear that you enjoyed our patties, pine tarts, and cheese sticks. Keeping true to traditional styles while delivering quality and taste is something we take great pride in.Your satisfaction and gratitude are incredibly motivating for us. We look forward to serving you again and hope to continue exceeding your expectations with both our service and our baked goods.Thank you once again for choosing eCakes and for taking the time to leave this wonderful review.

Thank you so much for taking the time to share your delightful experience with our Mango Passion Fruit Mousse Cake! We're thrilled to hear that the delivery was punctual and met your expectations. It's wonderful to know that the cake was a hit, bringing joy to everyone with its generous amount of mango and strawberries, and the light, airy mousse.Your satisfaction with both our service and the quality of our cake means the world to us. We're dedicated to providing our customers with delicious treats and reliable service, and your feedback is a heartwarming affirmation of our efforts.We can't wait to serve you again and hope to continue to exceed your expectations in the future. Thank you once again for choosing us for your special occasions, and for your highly appreciated recommendation.

First and foremost, we extend our sincerest apologies for the disappointment you experienced with the carrot cake ordered for your dad's 80th birthday. Celebrating such a milestone is incredibly important, and it’s essential that every aspect of the celebration aligns with your expectations. We're glad to know the cake was delivered on time and fresh, but deeply regret that the icing and the writing did not meet our usual high standards. The quality of our ‘famous cream cheese icing’ and the professionalism of our cake decoration are aspects we take great pride in, and we are sorry to hear that in this instance, we fell short. Please be assured, your feedback is taken very seriously. It serves as a crucial guide for us to improve our services and offerings. We have already communicated your concerns to our baking team, and are actively working on ensuring such issues are thoroughly addressed and rectified. We would very much appreciate the opportunity to discuss this matter with you further and work towards a satisfactory resolution. We invite you to contact us at info@ecakes.ca at your earliest convenience. Our aim is to resolve your concerns to your satisfaction and to regain your trust in our service. Thank you for taking the time to share your honest feedback. We look forward to the opportunity to serve you better in the future and hope to turn your next experience with us into a positive one.

Thank you so much for your kind words! We're thrilled to have been able to bring a bit of sweetness to your lives during the pandemic and are delighted that you continue to enjoy our offerings, especially the La Rocca products. Your continued support means the world to us. Looking forward to serving you more treats in the future!

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that we could provide the exact flavor of cake you were looking for on your birthday – that's always a special detail for us to be a part of. We're also glad to know that you found our pricing favorable and that the delivery process met your expectations. Our team works hard to ensure that each order is handled with care and efficiency, and it's wonderful to hear that the delivery person's friendliness added to your positive experience. Regarding the confusion with the free delivery information on our website, we sincerely apologize for any inconvenience this may have caused. We are constantly looking for ways to improve our services, and your feedback is invaluable in this process. We will definitely review our website's clarity on this matter and make necessary adjustments to avoid such misunderstandings in the future. Thank you again for choosing us for your birthday celebration, and we are excited to serve you again in the future. If you have any more feedback or need assistance with anything else, please don't hesitate to reach out.

Thank you so much for your kind words!

Thank you so much for your succinct yet wonderful review! We're absolutely delighted to hear that you enjoyed our cakes and were satisfied with the service. Your kind words mean the world to us. It's our passion to create cakes that not only taste amazing but also bring joy to special occasions.

Thank you for taking the time to leave us a review! We're delighted to hear that you enjoyed our desserts and found our online solution simple and convenient. At ecake.ca, we strive to provide our customers with an enjoyable and hassle-free experience while delivering mouth-watering treats. Your positive feedback is truly appreciated, and we look forward to serving you again soon. Don't hesitate to reach out if you have any suggestions or need assistance in the future. Happy dessert-ing!

Thank you for your kind words! We're thrilled to hear that you found our offerings both perfect and delicious. It's our greatest joy to provide service that enhances your experience and it means a lot to us to know we've succeeded.

We're absolutely delighted by your review! Thank you for your continued trust and support. It's wonderful to hear that our consistency in quality, reliability, and customer service has made a positive impact. We truly appreciate your recommendations and look forward to crafting more delicious cakes for you and your loved ones in the future!

Thank you immensely for choosing Ecakes and for sharing such a glowing review! We're beyond happy to know that your experience, especially ordering from overseas, was both exciting and satisfying. It was our absolute pleasure to accommodate your special request and keep you updated throughout the process – your peace of mind is as important to us as the quality of our cakes. Hearing that your friend loved the fudge cake and that it made your surprise even more special truly warms our hearts. Your recommendation means the world to us, and we are thrilled to have been a part of your celebration, even from afar. We look forward to the opportunity of serving you again for future events. Thank you once again for your trust and kind words!