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Reviews ( 70 )
Bella Lee
2024.10.19
Finding a professional cleaning service is never easy, but eMaids of Volusia County has made me a customer for life! From the very beginning of scheduling the appointment with Nicole to the day of the cleaning, I was treated with the utmost professional courtesy. Nicole was incredibly patient and helpful, answering all of my questions and thoroughly explaining what to expect with my initial cleaning. Julie and Danielle, who handled the cleaning, were amazing. I was so impressed with the quality of their work—every detail was attended to with care, and it was clear that they took pride in their work. From the moment they arrived until they left, both Julie and Danielle were not only professional but also extremely personable.
I couldn’t be happier with my experience, and I highly recommend eMaids of Volusia County to anyone looking for a top-notch cleaning service!
Reply from eMaids of Volusia County
2024.10.19
Ms Lee we appreciate your feedback and are so thrilled that you are happy with our service. Nicole, Julie and Danielle take a lot of pride in their work. We are looking forward the seeing you at your next clean!
Wendy Lampert
2024.10.18
Their attention to detail was absolutely outstanding! This is truly top-notch service. They cleaned my 1100 square foot condo and everything was immaculate from the top down!
Reply from eMaids of Volusia County
2024.10.18
Wendy thank you for your review! We take pride in each job we do, and are so pleased to hear that you were happy with our work. We look forward to servicing your condo again in the future!
Zack Z
2024.10.15
Would not recommend. I requested a deep cleaning, but they sent only one maid. They said the job would be done within 2 to 4 hours. The maid was here from 8 AM to 7 PM, and still, many areas were left uncleaned or poorly cleaned. I did not want to deal with this company again, so I asked them to knock $100 off the price. They countered with $70, and I agreed as I did not want to deal with them again. Overall, I feel it was not worth the money.
Reply from eMaids of Volusia County
2024.10.15
Thank you for your feedback. We take all reviews seriously and strive for transparency and quality in every service. A deep clean, by its nature, does not require more manpower but thorough attention to detail, which can vary in time based on the condition of the home. Had the condition been communicated more accurately, our initial time estimate would have reflected that. We also offered to send someone back to address your concerns, but this was declined in favor of a discount, which we accommodated. We regret that we were unable to meet your expectations but wish you all the best.
Amanda McHugh
2024.09.24
First time using a cleaning service 10/10
The emaids crew has been at my apartment 3 times now to clean and every time they do an amazing job! I come home from work to a beautifully cleaned apartment and it’s the best feeling in the world. I live alone and am generally pretty clean but I hate cleaning the showers or mopping the floors. The emaids team has been coming once a month and keeping the spaces I dread to clean, clean! They’re so friendly and affordable. At this point, I would consider myself a regular. Thanks Emaids team!
Reply from eMaids of Volusia County
2024.09.24
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had such a positive experience with eMaids of Volusia County. Our team works hard to provide exceptional service, and it’s wonderful to know that we met your expectations. We look forward to cleaning for you again!
2024.08.27
2024.08.27
| United States
First time using a cleaning service 10/10
The emaids crew has been at my apartment 3 times now to clean and every time they do an amazing job! I come home from work to a beautifully cleaned apartment and it’s the best feeling in the world. I live alone and am generally pretty clean but I hate cleaning the showers or mopping the floors. The emaids team has been coming once a month and keeping the spaces I dread to clean, clean! They’re so friendly and affordable. At this point, I would consider myself a regular. Thanks Emaids team!
2024.01.17
2024.01.17
| United States
I'm writing about the driver of your company vehicle. They almost ran me off the road yesterday in the rain. They were weaving in and out and braking last second. Nearly causing several accidents down Nova Rd. I'm not writing this as a representation of your company. Just making you aware of how your advertising is on the streets.
Frank Fanelli
2023.12.02
Amber was on time didn't stop cleaning the whole time and did an amazing job better than I expected, I am going to use they're maintenance program where they come every 2weeks or I guess as often as you would like and clean what you want cleaned for me it would be the 2 bathrooms, I highly recommend you use this company for an older person like me it's worth it
Reply from eMaids of Volusia County
2023.12.03
Thank you Frank! It was our pleasure servicing your home. We look forward to keeping your home sparkling clean.
Heath Kopper (Moggy)
2023.03.04
Wow. Diane performed a miracle here. She works like a whirlwind and she is beyond thorough. Really appreciate the timely work done by somebody who cares. She is also pleasant and funny. That's important. I'll be back and will recommend to this building.
Reply from eMaids of Volusia County
2023.03.06
Thank you Mr. Hopper! Diane is amazing, we are so happy you were pleased with her service and look forward to servicing your home in the future.
Richard
2023.01.26
Easy to schedule and responsive vendor. Highly recommend their service for anyone
Reply from eMaids of Volusia County
2023.01.27
Thank you Richard! We look forward to continuing to service your home.
Pat Lotsey
2022.11.23
Theresa and Ciara were awesome; my house was being put on the market and they made it sparkle! Thank you again, ladies! You were terrific!!
Reply from eMaids of Volusia County
2022.11.23
Thank you for the feedback Pat! It was our pleasure to help you get that showroom shine on your newly listed home.
Hayder Saeed
2022.10.05
Excellent service. Communicative and accommodating.
Reply from eMaids of Volusia County
2022.11.02
Thank you Mr. Saeed we appreciate your business! You make servicing your condo easy for us.
BV
2022.06.14
Natalie & Cecilia did a excellent job. Very thourall and meticulous.
Reply from eMaids of Volusia County
2022.06.15
Thank you for your feedback and for allowing us the opportunity to provide service to your home!
Sue
2022.02.25
EMaids of Volusia was great! Everyone I interacted with is so helpful and professional from the owner to the cleaners. I had them do a rental move out cleaning and the rental management company came through afterwards to show the property and said 'WOW'.
I recommend these cleaners wholeheartedly.
Reply from eMaids of Volusia County
2022.02.25
Thank you Sue for the wonderful feedback and please let us know if we can be of any further assistance to you in the future!
Chani Rosenblatt
2022.02.20
Theresa and Bernie came to my house this past week to do a cleaning. THEY WERE AMAZING!! I have a decent sized house and they completed everything efficiently and quickly. The made sure that we were happy with the work done before they left. I have only great things to say about this company!
Reply from eMaids of Volusia County
2022.02.25
Thank you for using eMaids and for giving us your feedback! We will let Theresa and Bernie know how pleased you were!
Eric Kurland
2022.02.19
This is the second time that we used eMaids of Volusia and we couldn’t have been more thrilled over the results of the job that Cecilia and Camryn did. We were at the end of a move out and the results of the job were terrific. They were very attentive to our needs and the place looked great when they were done. We would not hesitate to use them again
Reply from eMaids of Volusia County
2022.02.19
Thank you Eric for taking the time to give us your feedback! We will let Cecilia and Camryn know how pleased you were with their work!
Lynn Garrow
2022.02.06
Cecelia was very sweet, thoughtful, and did such a thorough job! I’ve personally requested her for bi-weekly services. I felt very comfortable having her in my mom’s home. She is a treasure! 😊👍🏻
Reply from eMaids of Volusia County
2022.02.06
Thank you for taking the time to give us your feedback! Cecelia has been a great addition to our team!
Claudel Noel
2021.12.20
I decided to give my wife a break send her on a spa day and have e-maids come in and do a deep cleaning for us I must say I was extremely impress by the service not only did they go above and beyond with the cleaning they even took the time and organize my sons toys it was the sweetest thing ever. If only you could have seen the smile on my wife’s face when she return from her spa day she even joked around and asked was she in the right house. I will definitely use them again again . I highly recommend them if you looking for a maid service!
Reply from eMaids of Volusia County
2020.09.02
Claudel, it was a pleasure doing your clean and we look forward to helping you anytime you need eMaids of Volusia!
Cathie Branham
2021.12.20
As shared with staff, the first cleaning was a deep cleaning and quite good. Unfortunately the service decreased in quality each time until I chose not to use the service. I spoke with staff and decided after speaking with the owner that the service would address the issues and do a better job. I decided to give them another try. I asked for and paid for, a Deep clean. Well it was the worst attempt at cleaning I’ve ever seen!! I took photos and sent them to the staff via email. They responded via email questioning ME…. And then did not respond again. I then emailed and sent the photos again this time requesting a refund amd they continue to ignore me. They advertise 100% Guarantee……. What a joke!!! This is a terrible company that provides totally inadequate services. I suppose they have lost most of their staff of workers due to Covid as other businesses have however for management and owners to not respond to repeated requests of explanation or at least partial refund for a DEEP clean service that was NOT provided is totally unacceptable. It is sad that writing a review is a customers only option. Do not chose this cleaning service in Volusia County, their are many other more reputable others. Terrible. Floors still very dirty, bathrooms with rings in drain, the third bathroom ignored, …..I spent literally hours cleaning my jome myself after they left amd before my holiday guests arrived. It was a total waste of money amd the sad thing is…… they don’t even care or respond to my repeated emails.
Reply from eMaids of Volusia County
2021.12.21
Cathie, thank you so much for taking the time that you did to give us your feedback. Just a few points to address-
eMaids takes prides in exceeding expectations and we make every reasonable effort to do so. We are sorry that we did not live up to your expectations. Perhaps you forgot to mention in your review that we did send out a field supervisor to your home to attempt to satisfy you. We have built a positive reputation in Volusia and Flagler Counties as a family owned and operated company that has been providing a much needed service to people and we have the client base, referrals, reviews(check ours out sometime), cards and letters from our clients on how much they appreciate what we do to back it up! So to refer to our company as terrible is insulting. It’s insulting to our team members who literally go out daily and put their lives in harms way during a pandemic to help clean their neighbors homes. What we do Cathie, is we bring smiles to peoples faces. And that’s not terrible. You know, something we have learned over the past year, is believe it or not, there is actually not a lot of reputable cleaning companies out there that first of all, will show up, or do the work and/or that you would trust in your home. Other than our referral business our second largest segment of clients comes to us because they tried out “one of the other guys” and were not pleased with the results. So we want to wish you the absolute best with your cleanings moving forward and hope you have a blessed and joyful holiday season!!!!!!!!! Thank you again for giving eMaids the opportunity!
Delia Krimmel
2021.12.11
Have used them for almost a year now and am so happy with the quality service. I always receive a scheduled appointment email, and a reminder, and the team always shows up. Large team and hard working and detailed. It matters to my working schedule to have this great help and they really come through. Nice owner, meets with you the first time for a walkthrough and to go over all needs and details and was available for any questions later on. After team finishes, they have a filled out form listing service line by line. They've also started listing the team members names on appointment ahead of time which is another nice detail. Def recommend.
Reply from eMaids of Volusia County
2021.12.11
Thank you so much Delia for the kind feedback! We appreciate you and your families business! Have a wonderful holiday season this year!
Jason
Anne Burroughs
2021.12.02
We had Savannah as our dear helper. She was very sweet, worked hard, and did a wonderful job! We have requested her help each visit in the future. Jason, Manager/owner is the Best! He does all he can to meet your needs with just the right people! Great Job All!
Reply from eMaids of Volusia County
2021.12.03
Thank you so much for your feedback and for allowing eMaids the opportunity to help with your cleaning needs! We sincerely appreciate it!