カテゴリー Travel & Vacation Hotel ViaVia Entebbe
ViaVia Entebbe

entebbe.viavia.world

ViaVia Entebbe レビュー

優秀な の評価
4.6
1004 reviews 確認済み
ViaVia Entebbe
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レビュー ( 1004 ) 4.6

Andrzej Demus
Andrzej Demus
2025.01.14
Hotel o kiepskim standardzie pokoi, ale restauracja dobra. Duży plus odległość od lotniska. Z Kampali dużo dalej i może być problem z dojazdem przez korki na drodze.
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martin b
martin b
2025.01.08
Good location in a quiet road, 10 minutes away from the Airport. With great food and tranquil setting full of local wildlife.
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Isaac Mukasa
Isaac Mukasa
2025.01.08
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Keval Patel
Keval Patel
2025.01.06
I stayed at Via Via Entebbe twice, for one night on two separate occasions, in early January 2025. While I appreciate the atmosphere and environment focused approach this hotel is trying to pursue, I must say, overall, I was left broadly unimpressed. Positives 1. The surroundings are very picturesque, where the restaurant/bar is located is particularly beautiful 2. They offer free luggage storage and water refills which is quite useful 3. Taxis, tours and late check-out can be arranged (for an additional fee) 4. The shop at reception has some interesting items for sale 5. All the staff are quite friendly and positive people which is nice to see Negatives 1. The WiFi system is quite frankly abysmal, they make you put in a one-time code every time you want to connect to the internet but there seems to be some kind of data usage or time limit as its impossible to stay connected to the WiFi for very long. This means every time you disconnect you have to go to reception to get another one time code, this is particularly annoying especially if it’s late at night and you are already in bed. I never got more than about an hour on the WiFi before it kicked me off. I have never seen a system this bad in any hotel in my life. 2. I found the food quality and service to be really lacking. While the breakfasts were tasty the dinners I ate at Via Via were not good and took forever to come. For example on my first night I was left waiting for over 90 minutes for a Caesar salad that had two tiny bits of chicken in it and was full of courgette slices. This is really not acceptable although I don’t blame the staff, it was clear that they were extremely busy, the management should make sure they have enough staff to provide good quality food in a timely manner which is just a basic requirement of a restaurant. I also had to go up to the bar to ask for my banana smoothie an hour after I had ordered it, the bartender gave it to me right away and apologised as he had made it but nobody was free to bring it to my table, this meant it had become very viscous by the time I drank it due to the yoghurt contained within it settling in the time it was just sitting behind the bar. 3. While the staff are very friendly they are always pushing you to pay with cash even if you ask to settle the bill with card, this is rather annoying. I don’t want to have a debate about how I pay my bill, if I want to settle it by card then that should be accepted at the first time of asking, rather than having to go back and forth about it. 4. The windows in the garden rooms don’t have any netting, this means if you are here in the daytime you can’t open your curtains without other guests being able to see right into your room, hence it is impossible to get both daylight and privacy. I am really surprised such an obvious flaw has been overlooked. Overall I had high hopes for this hotel but unfortunately it fell short on a number of metrics as my breakdown above highlights. Most of these feel like quite simple fixes which would make the experience of staying here significantly better!
ViaVia Entebbe からの返信 2025.01.14
Dear Mr. Patel, Thank you for your review. We’re glad you enjoyed the atmosphere and our team’s friendliness, but we're sorry to hear some things didn’t meet expectations. Regarding the WiFi, we indeed limit data to ensure fair usage and stable connections for everyone. That said, we offer different packages for guests who need more data for work or heavy browsing—just let us know next time. We take full responsibility for the food delays. Running a restaurant is like playing a champions league final every day, and we didn't score points on timing. Waiting 90 minutes for a salad isn’t acceptable, and we're working every day to meet our own standards. As for the payment method, we indeed prefer cash to support the local economy, as card payments come with fees that benefit banks rather than local businesses. But we’re always happy to accommodate whichever payment method works best for you. We were surprised to hear that the garden room did not meet your expectations, especially since you had previously stayed in that same room, and we thought your decision to rebook it indicated that you enjoyed it. All room details are clearly outlined on our website, and we always encourage our guests to reach out to the front desk or one of our managers if anything doesn’t meet their expectations during their stay. We’re always here to resolve issues promptly, and had we known there was a concern, we would have gladly checked if another room type was available for you. For your next visit, feel free to explore our room options and book directly with us at www.entebbe.viavia.world for the best rates. We truly appreciate your feedback and value the effort you put into your review. We look forward to hosting you again and delivering a smoother experience. Best Regards,
cyril romieu
cyril romieu
2025.01.05
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ViaVia Entebbe からの返信 2024.07.04
Thank you Cyril for the 5 stars. Can't wait to see you again !
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Elodie Dubois
Elodie Dubois
2025.01.05
We really like this restaurant for a relaxed lunch during the weekend. The service is quite long though. Yoga classes are really good too!
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ViaVia Entebbe からの返信 2024.03.22
Dear Elodie, Thanks for trying out our yoga classes! We're glad you liked the look of our restaurant/bar. Hope to see you again soon for this and more activities e.g boxing :-) and enjoying a meal or drink down at the restuarant.
K M
K M
2025.01.02
This place is truly a gem and an incredible experience from the moment we were picked up from the airport. We stayed for 1 night but wished we could have stayed longer. We (family of four) slept in one of the glamping tents which were magical. The service is 10/10 and we absolutely LOVED the restaurant and bar (especially the incredible views). They were flexible and very helpful when our incoming flight was delayed and we had to move our booking to the next day. A beautiful way to start our visit in Uganda. Can’t wait to return on our way home. What a special place Via Via is.
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ViaVia Entebbe からの返信 2025.01.05
Dear K M, Thank you so much for sharing your wonderful experience with us. We're absolutely delighted to hear that you and your family enjoyed your stay at ViaVia, even if it was just for one night. It sounds like you made the most of every moment! We’re so glad that the glamping tents, the restaurant, and the breathtaking views made a lasting impression on you. It was our pleasure to assist with the flight delay, and were happy to know that it didn’t disrupt your plans. We can't wait to welcome you back when you return to Uganda — it will be a joy to host you again! Thank you for making ViaVia part of your journey :-)
El Mi
El Mi
2024.12.24
This place has character and makes you feel welcome. Staff is incredible, polite and smiling. The rooms could be in better condition, and not only be very clean , which they are, but also look very clean by some optimised updated design. The humidity is not helping, some electricity problems. The bar and common areas have great design make you feel super welcome and the food Is great. The staff again fantastic. (Surroungding areas if you reach at night could be tricky) otherwise Ugandas Best Internet! Thank you
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ViaVia Entebbe からの返信 2025.01.05
Dear El Mi, Thank you so much for your thoughtful review. We're so glad to hear that you felt the warmth of ViaVia — that’s exactly what we aim for! It’s also great to know that the cleanliness of the rooms stood out to you; we work hard to ensure they’re in top shape for every guest. We value your constructive feedback and will take it into account as we continue to enhance the guest experience. We're always striving to improve and ensure that your stay is as comfortable as possible. We’re glad you enjoyed Uganda’s best internet :-) (we like to think it’s faster than a cheetah on caffeine 😄)! As for the surrounding area, we understand that it can be tricky to navigate at night — but don’t worry, we're always just a call away if you need directions. Thank you again for your thoughtful feedback, and we can’t wait to welcome you back on your next visit!
Axelle Baert
Axelle Baert
2024.12.20
We had the most incredible safari experience, all thanks to the amazing team at ViaVia Adventures. From start to finish, everything was perfectly organized, and we couldn’t have asked for a better trip. Linda, who took care of every detail of our journey, is absolutely wonderful. Her communication was flawless, and she made sure every part of our adventure exceeded our expectations. The lodges were stunning, the activities were exciting, and the wildlife tracking was beyond our imagination. Every day was filled with new discoveries and unforgettable moments, all thanks to the careful planning of ViaVia Adventures. Our guide/ driver, Daniel, truly made the experience exceptional. He was not only incredibly knowledgeable and well-prepared but also had such enthusiasm and passion for the safari that it made each moment even more special. He was always attentive to our needs, and his love for nature (birds ;)) was infectious. We can’t thank Linda and Daniel enough for giving us the most wonderful safari experience. If you’re looking for a trip that’s thoughtfully organized, filled with adventure, and led by an amazing guide, look no further! This experience will stay with us forever. Thank you again for everything! Greetings Tom, Katja and Axelle
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ViaVia Entebbe からの返信 2025.01.05
Dear Tom, Katja, and Axelle, Thank you so much for taking the time to share such a heartfelt review! We are absolutely overjoyed to hear that your safari experience with ViaVia Adventures exceeded your expectations. Linda and Daniel will be thrilled to hear your kind words—rest assured; we’ll be passing along your praises to them. Their passion and dedication truly make a difference, and knowing they were able to help create such a special journey for is deeply rewarding for us. It was truly a pleasure to be part of your journey, and we’re grateful for the trust you placed in us. We hope the memories of this incredible adventure stay with you for years to come. If you ever decide to explore more destinations, we would love to help you create another unforgettable experience! Thanks again for choosing ViaVia Adventures!
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kalyebi ronald
kalyebi ronald
2024.12.20
Very nice hidden place, good food, cosy rooms, friendly environment. Nice for a date
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ViaVia Entebbe からの返信 2025.01.05
Hello Ronald, Thank you for your kind words! We're so happy you enjoyed the cozy rooms, food, and peaceful atmosphere. It’s great to hear it is the perfect spot for a date. Hope to welcome you back soon!
KatjaBelgium
KatjaBelgium
2024.12.20
確認済み
Safari trip Uganda with ViaVia adventures We had the most incredible safari experience, all thanks to the amazing team at ViaVia Adventures. From start to finish, everything was perfectly organized, and we couldn’t have asked for a better trip. Linda, who took care of every detail of our journey, is absolutely wonderful. Her communication was flawless, and she made sure every part of our adventure exceeded our expectations. The lodges were stunning, the activities were exciting, and the wildlife tracking was beyond our imagination. Every day was filled with new discoveries and unforgettable moments, all thanks to the careful planning of ViaVia Adventures. Our guide/ driver, Daniel, truly made the experience exceptional. He was not only incredibly knowledgeable and well-prepared but also had such enthusiasm and passion for the safari that it made each moment even more special. He was always attentive to our needs, and his love for nature (birds ;)) was infectious. We can’t thank Linda and Daniel enough for giving us the most wonderful safari experience. If you’re looking for a trip that’s thoughtfully organized, filled with adventure, and led by an amazing guide, look no further! This experience will stay with us forever. Thank you again for everything! Greetings Tom, Katja and Axelle
Malinga Maverick
Malinga Maverick
2024.12.18
Best place in ebbs
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ViaVia Entebbe からの返信 2023.03.28
Hello Malinga, Thank you for the 5 star rating. Hoping to see you again ;-)
Kyle B
Kyle B
2024.12.17
確認済み
Relaxing Getaway The perfect place to stay after a long flight. Some of the best food on our trip! Great warm shower and comfy bed! The view from the resturant was beautiful and the birds and monkeys constantly entertained us. Would reccomend! The live music and art displayed throughout were a nice touch :)
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Wilfred van Luijk
Wilfred van Luijk
2024.12.16
Supervriendelijke ontvangst. Lekker gegeten. Topservice. Prima MTB gehuurd.
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ViaVia Entebbe からの返信 2025.01.05
Dear Wilfred, Thank you for your fantastic review! We’re so glad you enjoyed your time with us. If we could give you a 5-star rating for being such an awesome guest, we totally would! Looking forward to your next visit—hopefully, we can make it even better!
HENRY OKURUT
HENRY OKURUT
2024.12.15
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ViaVia Entebbe からの返信 2025.01.05
Dear Henry, Thank you for this beautiful rating! We're really glad you had a great experience with us. If there’s anything we can do to make your next visit even better, we’re all ears. We’d love to have you back soon!
Jinja Bike Tours and Safaris Uganda Ltd
Jinja Bike Tours and Safaris Uganda Ltd
2024.12.09
確認済み
One of the best and affordable places to stay aroound Entebbe. We had a good stay while at this place, staff are very friendly , good food and great customer care. This place is a few minutes drive away from the airport with beautiful gardens. I highly recommend this pkace to travellers seeking a good hide out around Entebbe .
Erick Waiswa
Erick Waiswa
2024.12.05
ViaVia Entebbe からの返信 2025.01.05
Hi Erick, Thank you for the great rating! We're so glad you had a wonderful time with us and look forward to providing a 5-star visit next time.
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Klaske Duursma
Klaske Duursma
2024.11.27
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ViaVia Entebbe からの返信 2025.01.05
Dear Klaske, Thank you so much for the perfect rating! We’re thrilled to hear you had such a great time with us. We can’t wait to welcome you back for another 5-star experience!
liesje s
liesje s
2024.11.05
確認済み
A dream stay. What an experience. Oh, great. Every little detail, we slept in the tent. Everything top arranged, lovely pool, fantastic good food, top service. Highly recommended. I hope one day we get the chance to come back. Uganda is insanely beautiful.
Kellen Murungi
Kellen Murungi
2024.10.29
ViaVia Entebbe からの返信 2025.01.05
Thank you, Kellen, for the 5-star rating! We're thrilled to hear you had a great experience with us and look forward to welcoming you back soon!