Erie Canal Adventures

eriecanaladventures.com

Erie Canal Adventures Reviews

EXCELLENT rating
5.0
126 reviews Verified
Erie Canal Adventures
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Reviews ( 131 ) 5.0

Mark Callahan
Mark Callahan
2024.09.17
We found the boat and ECA facilities to be well taken care of. We were impressed with the cleanliness of the boat,rest room and all of the facilities at the marina. The staff were in one word excellent! The layout of the boat was well thought out. Everything was operational, worked as intended. We specially enjoyed the small towns along the western route. We found the people to be very hospitable, very welcoming. Traveling the locks and waiting for the lift bridges was a wondeful experience. Had a great time.
Reply from Erie Canal Adventures 2024.09.18
Thank you Mark for all the great comments in your review. We especially love to hear that our team was "excellent"! We will be sure to pass it along to the crew. Thank you for joining Erie Canal Adventures, and we hope to see you on the water again soon!
Debra Brouse
Debra Brouse
2024.09.11
Excellent !! The staff at Erie Canal Adventures Were excellent!!!they made sure we could handle the canal boat safely !! very enjoyable !!
Reply from Erie Canal Adventures 2024.09.12
Thank you, Debra!!! We are so thrilled to hear you loved your adventure & we will be sure to let our team know all your kind words! We hope to see you again soon on the water!
Eli “Paperboy” Reed
Eli “Paperboy” Reed
2024.08.30
Just amazing! Incredible customer service and an all around great experience. Driving the boat is simple and you get the hang of it quickly. The training is simple and easy to follow and the staff are there whenever you need them. All the little towns on the way are easy to dock at and provide everything you need within walking distance and the bike paths are easy and great. The boat facilities themselves are great and you have everything you could want at your disposal. A trip of a lifetime!
Reply from Erie Canal Adventures 2024.08.30
Thank you Eli - what a great review! We love to hear it was a "trip of a lifetime"!!!! We hope to see you again soon on the water!
Fran L.
Fran L.
2024.08.30
Verified
Everything from the booking to returning the boat to the marina. It was smooth sailing Every question was answered in a timely manner and all the staff was courteous and helpful. The trip itself was amazing! We had so much fun being on the water and visiting all the small towns along the way.
Reply from Erie Canal Adventures 2024.08.30
Thank you Fran for your fabulous review!!!! We really appreciate it!
Stefanie Szarek
Stefanie Szarek
2024.08.27
What an amazing time! A true adventure. Experiencing the bridges and locks were so cool. So many wonderful birdlife and scenery. Welcoming towns with great food and music. A great way to re-connect with friends.
Reply from Erie Canal Adventures 2024.08.27
Thank you Stefanie!!! We are so happy you loved your trip on the Erie Canal connecting with friends, enjoying the scenery & cool canal towns along the way! We hope to see you on the water again real soon!
Maureen Zampella
Maureen Zampella
2024.08.27
What a great experience! Allie was very responsive to my many pre-trip questions. The training was very thorough and we felt confident taking off. Cruising was relaxing with beautiful upstate scenery. Locks and lift bridges were neat. ECA team was always available for any questions. Great time! Highly recommend.
Reply from Erie Canal Adventures 2024.08.27
Thank you Maureen for your wonderful review & comments! We are thrilled you loved your adventure with us & we hope to see you on the water again soon!
Rebecca MacNeely
Rebecca MacNeely
2024.08.22
This was the best family vacation we could have imagined! We took our teenaged son and his girlfriend on a 3-night trip on the Cayuga - a gorgeous canal boat that was the perfect size and layout for a family with a queen berth, twin bunk beds, and an additional sleeping area in the kitchen. The Erie Canal Adventures staff were all wonderful, helpful, and friendly. They helped us rent the right type of boat, the training they gave us was excellent, and their oversight throughout our trip was impressive. Brian even stopped by our boat one morning to show us how to dock the boat in a better location - he just happened to be in town tending to other renters. The Erie Canal is absolutely lovely. Pretty, lively towns and beautiful scenery are everywhere. The tow path that runs beside it is fantastic for walking or cycling (and the boat came with bikes!). The locks and lift bridges are fascinating and the attendants are very friendly and helpful. And the history of the Canal's construction and importance to the growth of the country is just amazing. We can't wait to go back!
Reply from Erie Canal Adventures 2024.08.22
Thank you for the fabulous review, Rebecca!!! We truly appreciate & loved to hear how enjoyable your family vacation was. Looking forward to seeing you again soon!
Ken Baum
Ken Baum
2024.08.21
We did a 5 night canal cruise to Medina and back and loved it. The boat performed well with no issues. Enjoyed the time on the water and docked at the various towns. Highly recommend.
Reply from Erie Canal Adventures 2024.08.21
Thank you Ken for your review!!! We are thrilled to hear you loved your Erie Canal Adventure & hope to see you on the water again soon!
Craig Sherbino
Craig Sherbino
2024.08.08
Erie Canal Adventures was a great company to work with, from their scheduling to staff to instructions. Their approach is polite, clear and simple to follow. We had the "Harriett" as our boat, it was clean, well maintained and simple to operate with the straightforward training provided. Our trip went from their docks in Macedon to Brockport with several stops in between and back. We traveled thru several locks and under a few lift bridges There are several towns to dock at overnight or just to visit. They provide a list of towns and their amenities available.They also provide you with 2 apps that have all info you may want including lock/lift bridge hours of operation, docking tips for each town,etc.. The best part is you decide when, where and what you do, You're the Captain. I was very impressed with this company start to finish and will certainly return and would recommend anyone give it a try
Reply from Erie Canal Adventures 2024.08.09
Thank you so much, Craig! We appreciate your review & positive comments about our company & operations. We hope to see you on the water again soon!
Jayne Cooper
Jayne Cooper
2024.07.30
Epic adventure! Just got back from back to back 4 night charters. Amazing experience from the first call to get information to the completion of our journey. Erie Canal Adventures is a first rate company. The entire company was professional, friendly and made us feel like valued customers. The classroom and on the water training prepared us well and we were comfortable maneuvering the boat through the canal, locks, lift bridges and docking. The boat was spotless and well equipped and we had everything we needed for our trip. Although we are from the area we were surprised what a different experience it was from the water. The included bikes were great and made exploring port towns easy. The suggested itineraries and information provided by ECA were helpful in planning the perfect trip. The lock masters and dock masters were also a great source of information. We can’t say enough about this amazing opportunity to explore this extraordinary engineering marvel. Can’t wait to book again! Thank you Erie Canal Adventures!
Reply from Erie Canal Adventures 2024.07.31
Thank you Jayne! We are thrilled you loved your trip(s) and your adventure with us! We agree, people that are local to our region always comment that it is a different experience coming into the towns from the boats! We hope to see you again soon on the water!
Jayne C.
Jayne C.
2024.07.30
Verified
Epic adventure! We just got back from 2 back to back 4 night charters. We had an amazing experience from the first call for information to the completion of our journey. We found Erie Canal Adventures to be a first rate company. Everyone we dealt with from the company was professional, friendly and made us feel like valued customers. We were well prepared during the orientation and on water training. We were comfortable taking the boat and maneuvering the canal, locks, lift bridges and docking. The boat was spotless and well equipped and we had everything we needed for the journey. Although we are from the area we were surprised what a different experience it was from the water. The included bikes were great and made it easy to explore the port towns. The information and suggested itineraries provided by ECA were helpful in tailoring the trip to our preferences. We also found the lock masters and dock masters along the way to be very helpful with suggestions. We can't say enough about this amazing opportunity to explore this extraordinary engineering marvel. We can't wait to book another trip! Thank you Erie Canal Adventures!
Reply from Erie Canal Adventures 2024.07.31
Thank you Jayne for the wonderful review! I am so glad you enjoyed your trip(s) and loved your adventure! We hope to see you again soon on the water!
Lisa Picarazzi
Lisa Picarazzi
2024.07.29
Excellent trip! Really enjoyed this boat. The company was great. Fun being on the canal. Lockport was the bomb!
Reply from Erie Canal Adventures 2024.07.29
Thank you Lisa for this great review!! We are thrilled you enjoyed your trip and loved Lockport -- it is a pretty cool town to explore!
Jill S
Jill S
2024.07.26
Fabulous experience! Boats have everything you could possibly need. Terrific staff.
Reply from Erie Canal Adventures 2024.07.26
Thank you Jill for your review!! We appreciate it so much & your comments about how terrific our staff is!
Cori Winslow
Cori Winslow
2024.07.26
This was an amazing vacation experience! Erie Canal Adventures fully stocks your boat with bedding and all the table settings you’ll need, plus a first aid kit, a propane grill, camping chairs, and lots of fun extras. They do an efficient training course at the beginning and then send you on your way to explore the canal. The towns along the way are beautiful and full of sweet little shops and restaurants. We went with our dog and 4 kids (ages 14, 12, 11, and 8) and everyone involved LOVED it- they’ve requested that we make a yearly trip!
Reply from Erie Canal Adventures 2024.07.26
Thank you Cori for your fabulous review & comments!!! We are thrilled you loved your trip with Erie Canal Adventures & that everyone had an amazing time. We will look to see you again on the water soon!
Greta Close
Greta Close
2024.07.25
We did a 3-night trip on the Eerie Canal through Erie Canal Adventures this summer and it was fantastic. The boats are clean and cozy, the training from staff on how to maneuver the boat was great and this was a great way to explore a cool part of NY and U.S. history!
Reply from Erie Canal Adventures 2024.07.25
Thank you Greta!!! Love that you enjoyed your trip, the history around the Erie Canal and our team & boats!
Jeannie Fleming-Gifford
Jeannie Fleming-Gifford
2024.07.21
Awesome adventure. Our only boating experience prior to this trip was kayaking which made us nervous to operate the 30'+ canal boat on our own. The team at Eric Canal Adventures prepared an exceptional training program. We arrived at 12:30pm and were off on our own by 3:30pm that day. Frank (trainer) was awesome - helpful, good sense of humor, and patient. The canal and every town we visited was lovely. The boat was clean and well equipped. This was a 30th wedding anniversary trip and we'd highly recommend this company for such a lovely adventure.
Reply from Erie Canal Adventures 2024.07.22
Thank you Jeannie for your great review!! We are thrilled you enjoyed your anniversary with us and had a wonderful time! We hope to see you again soon on the water!
v gre
v gre
2024.07.16
We had fun tracking the bridge being transported to Buffalo.
Reply from Erie Canal Adventures 2024.07.16
Great - thank you for the positive review and I bet it was fun tracking the barge heading to Buffalo! What an experience!
steven gould
steven gould
2024.07.07
A very well run, professional operation. The boat was well equipped, spotlessly clean and ready for our arrival. The introduction and check out covered every detail. 6 stars!
Reply from Erie Canal Adventures 2024.07.08
Thank you Steven! We really appreciate your positive comments about our business operations & boats. We hope to see you again soon on the water!
Becky Bell
Becky Bell
2024.07.06
Looking for a relaxing and peaceful adventure that has you outdoors and on/near the water for most of it? This is the trip you're looking for. From the friendly and capable staff instructing you on how to drive your boat, to chugging along quietly on the Erie Canal next to nature and history, to visiting and taking part in the small village ports that offer a nice variety of things to do and see, it was a fabulous experience for us. We had biked the EC trail from Buffalo to Newark (NY) 2 years ago and saw these boats and thought, 'we have to do that'. And we did! Can't wait to go again!
Reply from Erie Canal Adventures 2024.07.08
Thank you Becky!!! We love to hear bikers on the Erie Canal that see our boats and book with us. Glad you loved your vacation with us and thank you for all your positive and thoughtful comments. We hope to see you again soon on the water!
Lee Michaels
Lee Michaels
2024.07.01
A memorable trip on the Erie Canal with Erie Canal Adventures. Our boat was beautifully appointed, comfortable and in spotless condition. The staff was friendly and professional and our instructions and training made our three days on the Canal easy and worry-free. We loved every minute of our “adventure!”
Reply from Erie Canal Adventures 2024.07.02
Thank you Lee - we appreciate your review & comments. We love to hear that our team & orientation helped make your trip exceptional! We hope to see you on the water again soon!