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Reviews ( 43 )
Gail
2024.12.15
Verified
Great villa relaxing holiday
☺space comfyness. quiet location and the garden and nacho
☹coldness of pool. heating would be good
Jane
2024.10.26
Verified
A very memorable family holiday.
☺ Perfect for our family to celebrate my son’s 40th birthday with our grandson, who loved Nacho the tortoise. Not too far to walk to beach. Local shops and restaurants all 15 mins walk away but a quiet location. A car is useful. We would stay again.
☹ A few basic instructions would help although Alberto is very quick to respond. . Few extra bed covers for when it’s chilly. Other than that all good.
Helen
2024.10.15
Verified
Ich war nun schon in vielen Airbnbs auf dieser Welt aber das Haus von Paloma und Alberto hat mich absolut positiv überrascht! Neben der unkomplizierten und angenehmen Kommunikation im Vorfeld und dem flexiblen Check In/Out, war das Ankommen fast überwältigend. Noch nie haben wir uns von Sekunde eins so zuhause gefühlt! Es war absolut alles vorhanden was man braucht inkl Gewürze etc. Raumaufteilung und -gestaltung sind schön und gut durchdacht. Es gibt so viele kleine Ruheoasen und man findet zu jeder Tageszeit ein Schattenplätzchen, falls gewünscht. Alles war blitzsauber und in die Bäder waren mit liebevollen Details und Duschzubehör ausgestattet. Die Schildkröte Nacho hat uns jeden Tag ein Lächeln ins Gesicht gezaubert auch wenn wir zu Beginn erschrocken waren als er plötzlich verschwunden war. Es ist ganz normal, dass es ab und an spazieren geht:)Der Abschied ist uns sehr schwer gefallen und wir werden ganz sicher zeitnah wiederkommen! 1000 Dank an Paloma und Alberto <3
Inversiones Playablanca
2024.09.28
Reservamos la villa para mi familia y poder pasar unos días espectaculares,pues llega la gestión y nos cancela la reserva si previa aviso,sinceramente de vergüenza.0/10
Reply from Villa Evergreen
2024.09.28
Estimado/a Inversiones Playa Blanca,
Lamentamos que su experiencia no haya sido la esperada, pero es importante aclarar la situación que llevó a la cancelación. Aunque la villa tiene capacidad para 8 personas, su reserva fue realizada originalmente para 2. Al consultarle sobre esto, nos informaron que planeaban alojarse 6 adultos y 2 menores. Se les ofreció la opción de ajustar la reserva con los costes adicionales correspondientes, pero decidieron no aceptarlo.
Nuestro objetivo siempre es ofrecer una estancia agradable y justa para todos los huéspedes, por lo que seguimos las políticas establecidas. Si tiene alguna duda o desea discutir más a fondo, quedamos a su disposición.
Saludos
Saludos cordiales,
Alberto
Mario Martin Osuna
2024.09.24
La experiencia con la gestión de esta villa ha sido lamentable y vergonzoso,después de realizar una reserva para 6 adultos para 4 habitaciones con su precio respectivo,y contar con ella para mi familia,nos escriben y nos dicen que la reserva esta mal hecha y que la cancelan directamente,con la avería familiar que ello conlleva,sin intentar solucionar el mal entendido de una manera cordial…que mínimo,un trato pésimo,no recomiendo esta villa para nada,ya que de un momento a otro te ves sin un sitio donde alojarte.
Reply from Villa Evergreen
2024.09.28
Estimado Mario,
Lamentamos que su percepción de la experiencia haya sido negativa. Nos gustaría aclarar que la reserva fue realizada para 2 personas, no para 6 adultos como menciona. Cuando se nos notificó que planeaban alojarse 6 adultos en lugar de los 2 indicados, se les ofreció la opción de ajustar la reserva con el coste correspondiente, pero esta opción fue rechazada.
Entendemos que este malentendido pueda haber causado inconvenientes, pero seguimos las políticas establecidas para garantizar la correcta gestión de las reservas. Si desea discutir este asunto más a fondo, quedamos a su disposición para aclarar cualquier duda.
Saludos cordiales,
Alberto
Cristina Rivera
2024.09.24
LAMENTABLE. Nos han tratado fatal! Hicimos una reserva para una familia de 6 adultos y 2 niños con el precio que nos costó para todas estas personas. Al rato el dueño nos escribió para decirnos que nos cancelaba la reserva por no haber puesto el número de personas que éramos.
Reply from Villa Evergreen
2024.09.28
Hola Cristina,
Lamentamos que su experiencia no haya sido la esperada. Nos gustaría aclarar que la reserva original se realizó para 2 personas, no para 6 adultos y 2 niños como menciona. Cuando nos informaron del cambio en el número de huéspedes, se les ofreció ajustar la reserva con los costes adicionales correspondientes, pero esta opción fue rechazada.
Nuestro objetivo es garantizar una gestión adecuada de las reservas y que se respeten las políticas establecidas. Si desea hablar más sobre este tema, estamos a su disposición para cualquier aclaración.
Saludos cordiales,
Alberto
Philip
2024.07.27
Verified
Great spacious villa with lovely garden, making the villa very private. The rooms and grounds are comfortable and clean with plenty of space to settle into for a holiday. The villa and kitchen is well stocked and has everything you need.The villa has a homely feel to it, and we really enjoyed our stay. A ten minute walk to a supermarket and 20 minute walk to the square, or a 4 euro taxi ride from the villa. Nacho, the villa tortoise is a lovely touch. Alberto the host was always on hand to help with any questions, and provides some good local recommendations. All in all a good stay. The only issue was that the Villa next door is undergoing construction work and noise starts about 8:30am until lunch time.
Monique Talsma
2024.06.25
Two weeks in the villa, what a joy! Clean, complete, perfect situated, quiet and nice in every way. The carport was also perfect. The communication with Alberto was smooth. The instructions for checkin complete. And we loved Nacho, we fed him with love. We hope to come again!
Sally Mamos
2024.04.12
Villa Evergreen, what a beautiful well equipped villa, six of us have just has ten nights here, what can i say, it’s a beautiful villa that has everything you could need, it’s lovely and clean, the area is very quiet, we made use of the outside bar-b-Que and seating area, it’s a pity the pool isn’t heated but other than that I give it 10/10 we would stay here again as it is superb 👌
My granddaughter loved feeding the resident tortoise. There are some reallly lovely restaurants within a few minutes of the villa, I can recommend the French restaurant and Hammy’s both delicious.
Lynda Oakley
2024.03.06
Just returned from a wonderful stay at the villa. Spacious, clean and a real home from home experience. Although my home is tiny compared and we did get lost a few times finding our way around it's so big!!
Location wise was great for us as so peaceful but still only 20 min easy, flat walk into the main centre. However lots of good shops, bars, restaurants etc on the way if you don't fancy the walk. Taxi only 5 euros with a tip and easy to get if you don't want to walk back.
Cannot fault it and will definitely return!
Leslie
2024.02.11
Verified
This house is the best option for anyone holiday. Have EVERYTHING and is super nice
☺ Everything but the garden is just amazing
☹ Everything was perfect
Geraldine
2024.01.26
Verified
Fabulous villa would love to return
☺ Great property, in a nice quiet location, but within walking distance of bars , restaurants and supermarkets, so no need to hire a car. Lots of space indoor and outdoor, everything you could possibly need, felt like a home from home, comfy beds and bathrooms all well appointed. Alberto was very helpful when we had a problem with the washing machine, sorted it out and Maria was also very helpful. Nacho the resident tortoise was a great hit with us all. Garden and pool terrace areas were a delight. Would certainly return again.
☹ Maybe some more towels in the 4 bedrooms
Lynne
2024.01.24
Verified
Overall a fabulous stay with a few tweeks would make it perfect !
☺ Lovely Villa, very spacious, comfortable, lots of little extras.
☹ Lack of Blankets/Duvets for winter period as chilly at night.
Some bedding needs renewing ie: pillows and sheets a bit passed their best. No instruction for hob and oven images not very clear. Require Emergency No.s on Black Board so easy to find. Problem with power and fire alarm.
Martin
2023.11.06
Verified
Large quiet property in a nice part of town
☺ Very nice villa in a lovely part of town, close enough to get to lots of bars and restaurants and far enough away that it was very peaceful. Property itself is very large with a lot of great spaces to relax and take it easy. Big bedrooms, large showers, kitchen with all the facilities. Host was very responsive and got back straight away on all queries. Nacho the turtle was a nice addition for the stay.
Mary Mckay
2023.10.09
Fantastic villa which is fully equipped with everything we needed. Well maintained pool and garden area. Lovely quite area. Nacho the tortoise was a very pleasant surprise. Definitely recommend 😎
Mary
2023.10.05
Verified
Very nice villa
☺ Everything was perfect
☹ No A/C
Robert
2023.09.27
Verified
Fantastic
☺ Lovely villa, very spacious and lovely garden area and pool. Nacho the tortoise is a bonus. Would highly recommend
Deirdre G.
2021.09.29
Verified
Even better than the pictures!
This is a beautiful spacious home in a quiet residential area. Every need has been catered for. Excellent communication with owner. We hope to come back soon!
Reply from Villa Evergreen
2023.08.21
Dear guest, thanks for your review.
It will be great to seeing you again soon.
Best regards
Chris C.
2020.09.26
Verified
Bliss
The property is, if you can believe it, even better than the pictures and description. The area is extremely peaceful and everyone from the owner and manager through to the pool man are really friendly. We stayed for three weeks and wished we could have stayed longer... or even changed the locks!!!
The best villa we have stayed in and the decor/ furnishings are top notch.
Jill and Chris
Reply from Villa Evergreen
2023.08.21
Dear Guest, thanks so much for your generous review. It has been a pleasure having you around. Thanks also for looking after the house so well. I do hope you come back next year.
Best wishes
Roser M.
2020.09.01
Verified
Una casa perfecta para desconectar
Este año hemos decidido reunirnos con la familia en Lanzarote.
Hemos de dar las gracias a Paloma por tu buena acogida y por las atenciones recibidas.
La casa es muy amplia, con muchos ambientes y muy luminosa.
Nos ha gustado mucho la decoración, con toques muy personales y de buen gusto.
El jardín, con sus acogedores rincones, para compartir momentos al aire libre, a parte de la piscina.
Está situada en una urbanización muy tranquila y cerca de todos los enclaves para poder conocer a fondo la isla.
Esperamos poder compartir otras vacaciones.
Toralmente recomendable.
Reply from Villa Evergreen
2023.08.21
Estimada huésped, muchas gracias por su valoración de la Villa. Me alegro de que hayan disfrutado tanto. Será un placer que vuelvan en el futuro.
Un cordial saludo