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Reviews ( 40 )
Kaleb Herren
2024.12.13
Kai was very professional and easy to work with via email and on the phone!
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BRUCE ARBO
2024.12.11
Kai was always right there to answer any questions and was very helpful to help move my loan closing along.
Jackie Terry
2024.07.31
West Capital Lending provided a seamless process with my refinance. Kia, my loan processor was very professional. Her knowledge and expertise simplified the process as she kept me informed of all documents required and explained any of the requests. And I closed in just 18 days. Terrific!! Thanks Kia and West Capital Lending!
Deborah Montella
2024.07.23
I had the pleasure of working with Kai Inglese from Everyone's Processing Company recently and wish I could give her more than 5 Stars. From start to finish Kai was incredible to work with. Extremely helpful, kept me updated throughout the process, completing my refinancing transaction in 20 days! Thank you Kai!
Erica Hembree
2024.06.30
Kai Inglese is phenomenal to work with! She has handled a couple of my loans / files in the last several months, and in fact, I specifically requested her on my last loan. She is so "on top of" all details, communicates every step of the way, and always finds a solution if issues ever arise.
She was able to achieve "the impossible" on my last file from a timing standpoint and I cannot be more grateful and impressed. From here out, she is my go-to for all files! I truly can't recommend her enough.
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Nitro
2024.06.18
BIG THANKS Hanh for your relentless support in working with me throughout the loan process. I can’t thank you enough for the financial security and peace of mind out of all this. Have a grrrRRRest one.
COLLEEN ROCKWELL
2024.06.14
Kai is excellent! She kept us informed with every step of the loan process. Her communication skills are awesome! She answered our calls directly and if a call did go to voicemail, she responded quickly and didn’t keep us waiting. When more information was needed, she let us know immediately and processed that info as soon as we sent it to her. She is A plus in my book!
Tyashia Black
2024.05.09
Carrie was absolutely amazing. There were minor changes that happened during the process, but she communicated with me weekly and made sure that I was aware of any/all changes. She answered all of my questions in a timely manner, despite the time difference between us. This process was less stressful because of her.
Thank you Carrie.
Arpiar Mehrabian
2024.04.25
Delaine is an exceptional mortgage loan processor! Her professionalism, communication, and attention to detail made the entire process seamless. She genuinely cares about her clients and goes above and beyond to find the best solutions. Highly recommend her services!
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Jorge Torres
2024.04.25
Working with Delaine is a breeze. She knows her stuff and works hard to make sure the loan reaches the finish line. She communicates well and keeps you informed. Couldn’t recommend enough
Tiphani Smith
2024.04.25
I had a great experience with Kai. She was very knowledgable and thorough throughout the entire process. I would recommend her and will definitely look forward to using her again in future transactions.
mahmud ahmad
2024.04.24
Delaine Lionnet is very attentive to detail, an excellent communicator, I was lucky to have her process my loan, and she is a fan of shrek!
Joshua Stutts
2024.04.24
Delaine is a rockstar processor for this company, excellent communication, very polite, and service minded. I hope I can use her on all of my loans in the future. Give this girl a raise!
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H N
2024.04.24
My loan officer had us working with Kai, and boy was I very satisfied! I had absolutely no issues working with her. She made this process undoubtedly easy and made sure to explain everything step by step so there was no confusion throughout our interactions. I recommend anyone needing to use her services!
John Bernier
2024.04.24
Kai was a pleasure to work with. This recent file was tough one and she helped make it happen! Thank you Kai!!
alexis gonzalez
2024.04.23
I had such a wonderful experience working with Kai. She made the process very easy, stress free, and was always willing to answer any questions we had no problem . I've worked with many other processors in the past and they weren't nearly as knowledgeable or effective as Kai was. Overall it was a great experienced and she will definitely be our first choice always.
Daniel Ybarra
2024.04.23
I have used Kai Inglese for several of my loans and she has been wonderful to work with. She is extremely thorough and communicates well with both myself and the borrowers. She took one of my most difficult files that I didn't think would fund and took it to the finish line. I would highly recommend her to any LO looking for 3rd party processing support
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Jaekoo Lee
2024.04.23
Kai is a consummate professional with an intimate knowledge of the mortgage industry and mortgage guidelines. An effective processor who consistently contacted my borrowers with updates and worked as my advocate. I could not have asked for a better processor to work with.
Jerry Cesar
2024.04.17
Delaine approaches each loan like it were her own. The difference in good and great experiences is that Delaine ensures the customers confidence by communicating with all parties throughout the process and goes above and beyond the minimum required service level.
Great to work with Delaine!
Isaac Sinsun
2024.04.05
It has been an absolute pleasure working with Kai Inglese! I had another processor on my loan originally but she had personal things to handle so I requested someone else take over the file for me that was already mid-process. Kai volunteered to take it on and was a rockstar from the jump for me and my client. I feel super lucky to have Kai on this file because she didn't miss a beat in the process!
Very responsive, quick to handle conditions, and really seemed to care for the client. I'll 100% be requesting Kai's help first on any and all files moving forward!