%title%
%offer%
Reviews ( 64 )
2024.10.15
2024.10.15
| United States
Evry Jewels communication
The assistance and help center is fantastic!! Nicocola from their customer service helped me as soon as I submitted my help review. I am truly amazed by their great communication.
Advertisement
2024.04.16
2024.04.16
| United States
Bad Customer Service and Return Policy
We ordered multiple items, on sale. When they told us some of the items were sold out, they offered credit for the exact monetary value we spent. Not a refund, a credit. Meaning if we were to buy those same items when back in stock, with the sale over, we would not receive the same value we paid. Also, once we received the package with the items that were in stock 3 of 10 were missing. DO NOT BUY FROM THEM. Bad service, no refunds,
2024.04.12
2024.04.12
| United States
Tiktok scam
Bought some necklaces from them. One came broken, so I asked for a refund. They said no, and that they could ship me the same necklace. I agreed to it. 5 days later they message saying it’s out of stock and that I can choose another necklace, but I can’t go by the sale price! Which means 80$ for dinky SHEIN jewelry. Definitely a scam. Stay away! The jewelry is super yellow and cheap too.
Advertisement
2024.03.23
2024.03.23
| United States
Horrible customer service
Horrible customer service. They refunded me for a custom necklace saying that it was out of stock then told me my order would take 6-8 weeks to ship because of the custom necklace. I was really confused because they told me that they canceled that necklace so why would it take the same amount of time for items that aren’t even custom? Any way they are such scammers please SAVE YOURSELF.🙏🙏
2024.03.21
2024.03.21
| Australia
DONT PURCHASE FROM THIS SCAMMING COMPANY!!!!
Awful company!!!! As I pressed pay at the check out the price changed from $34 to $52. I emailed for a refund straight after making the purchase and they said no refund could be provided because of their policy and orders are processed quickly. Which i struggle to believe because my friends orders have taken over 2 months to come. I have emailed them again explaining my situation and still have received no answer.
Date of experience: 20 March, 2024
Date of experience: 20 March, 2024
2024.03.20
2024.03.20
| United States
Absolutely horrible
I ordered a phone case and three rings. My package just came after 3 weeks and they only sent me my phone case and two rings. I asked about the third if I was going to be refunded or if it was still on the way. It was on sale for six dollars and they gave me four dollar store credit. They stopped answering my emails after I told them it doesn’t make sense. Absolutely horrible website, the jewelry is cheap, and the customer service is awful. I will never be purchasing from here again.
2024.03.08
2024.03.08
| United States
Not worth it whatsoever.
This company is so unprofessional and after being an avid buyer from their website it's safe to say I am done for good. For one, their "sale" is year long and obviously fake, they are pretending that their items are pricier which make them seem more reliable when in reality they are worth their sale price if not less. The last two times I ordered from there I had to reach out after about 3 weeks of not receiving updated emails/messages about my package only to find out it was lost in transit. They should have been the ones reaching out to me to let me know since I was the customer who spent money, NOT the other way around.
Overall so done with this company and their faulty jewelry, it's not worth it.
Advertisement
2024.02.28
2024.02.28
| New Zealand
Evry Jewels is a scam
I placed an order worth over $60 and it never arrived. After waiting over 4 weeks for my package I contacted them looking for help, three emails later I finally got a reply stating my package has been lost. They gave me two options
1.) Get store credit
2.) Resend lost items
I emailed them back choosing option one where I got no reply. I then sent two more emails and still got no reply so I tried to reach them through social media, and still got no reply. I would not recommend buying from this business as they are extremely hard to reach and do not reply to lost orders. I am extremely upset and disappointed about this the scammed me taking my money and only reply to one of my many emails.
2024.02.27
2024.02.27
| Mexico
No products and no refund.SCAM
I ordered items before Christmas and never recieved.they send me emails for $10 voucher and then other email saying they are running behind in shipments.i ask for a refund and they said no. SCAM
2024.02.16
2024.02.16
| United States
Buyer Beware!
I actually give this company 0 stars! I placed an order in January. Received 1 of the 5 items. I have sent two emails to their customer support email address and have gotten NO response! I am going to reach out to my credit card company to dispute the charges since I have not received my 4 items from my order and have not gotten a response from the company! Do not order from this company! It’s a scam!!!
2024.02.07
2024.02.07
| Germany
Terrible Service
Terrible service. I spent $50 on my order and it was shipped 30 days ago and still hasn't arrived. I've emailed costumer service multiple times and they've ignored me. They have not said they have found the package and they have
not refunded my money. Will not be ordering from here again.
Date of experience: 19 January, 2024
Date of experience: 19 January, 2024
Advertisement
2024.02.06
2024.02.06
| Australia
My actual rating is ZERO stars for this scam operation
I would give this zero stars if I could. Ordered two necklaces for my daughters at Christmas time, received emails saying there were delays, then received notification that my package had been delivered. Spoiler - it hadn't. I have a google doorbell so I know this for a fact.
I have emailed them but it bounced as the mailbox is full. I've been scammed and I'm pretty sure I'm never going to get my money back. So frustrating, these people are immoral.
2024.01.28
2024.01.28
| Canada
Horrible
I paid for delivery in order to receive my package in 4-1 days. It's been a month now that I'm waiting for my order without any news. Of cpourse, I can't locate my parcel on their site. I've sent them several emails explaining my situation. Each time I send an email, I receive an authenticated message telling me that they are busy. There is really no way of receiving help or contacting them at all. This company is horrible. I advise you not to order here, you'll be facing a lot of problems.
2024.01.23
2024.01.23
| France
Plus jamais
Plus d un mois pour la livraison et 18 e de douanes en plus à payer pour avoir le colis.
Et une paire de boucles qui ferment mal..
2024.01.19
2024.01.19
| United States
Another Scam Website, No real humans, AI Generated Emails, 2 Months to get order
There are so many websites like this. If it weren't for my niece wanting this AWFUL necklace for Christmas, I would not have ordered it from Evry Jewels. I could tell this was another one of "those" that quote you fast processing and 7-10 days delivery, but almost 2 months later, you still get no explanation, no estimated delivery date, and just a 10% discount offer for your next purchase. There is no live person to share this information with or even get a realistic expectation from. There is an AI generated response you get (automated and artificial intelligence). We have to take "these" scam sites off the web. This is deplorable.
Advertisement
2024.01.19
2024.01.19
| France
Haven’t receive my parcel and they don’t respond to your emails
If I could put 0 stars, I would put 0! I ordered during the Black Friday sales, my order was delayed because some jewelry was out of stock. To find out this information, I had to write an email, otherwise I don't think they would have written to me. They offered me either a refund or to wait. I asked to wait but that the delivery address be changed, as I would no longer be at the location initially indicated when I placed my order. Since then, no reply. I write emails, contact them via the website etc. but nobody answers my request and the parcel ends up arriving at an address where I haven't been for a long time... I'm not looking for a refund but for delivery except that with their shitty customer service it seems impossible!
Date of experience: 27 November, 2023
Date of experience: 27 November, 2023
2024.01.19
2024.01.19
| United States
HORRIFIC! They took my money and ran!
Awful experience. Reached out 5 times because I never received my order. They will take your order an run
2024.01.19
2024.01.19
| United States
Horrible experience…DO NOT RECOMMEND
The quoted delivery date range was off by three weeks. I contacted customer support and went days between replies from them. Originally, I was told my package was lost and I could get a refund and a $15 coupon. I re-ordered without the coupon because DAYS had gone by and there was no communication from them (I emailed twice for updates). Three weeks later, my package arrived. I also got an email saying there was a shipping mix up and instead of my refund I would get my order. I didn’t want everything I ordered twice…I wanted my money back. It was horrible experience all around. DO NOT RECOMMEND.