EZCare Clinic Reviews

I have been a patient with Ez care clinic for about a couple of years now, and I've had multiple issues. When it comes to getting a prescription sent correctly to the pharmacy so they can fill my meds. They sure are quick to personally call you multiple times a month trying to get you to book your appointment (& pay). I'm sure it's not the Dr.'s fault, but the incompetence of the people that are supposed to inform the dr of the app. I have been without my meds for a week now; and sending a prescription to the pharmacy is probably the easiest part of their job. This will not be the first time that I've had to abruptly stop taking my meds because of an error on their part, and it's so hard to deal with & work. For the life of me, I don't understand how I, the patient is the one still being effected negatively bc of their error. As it's not hard enough day to day, with ADHD, but this on nightmare on top of it, is ridiculous an unprofessional. I've never been treated this way from a Dr's office and it's unacceptable. P.S. Don’t even bother me with that BS auto reply about reaching out. I’ve already called that number, as well as sent an email & that does absolutely NOTHING to remedy this issue.

Would not recommend all they want is your money they scammed me out my money I’m having to sue the company because the doctors lie and they promised me a refund now they saying they challenged it and won which makes no sense after they sent me an approval for a refund runnn get a regular psychiatrist she was able to help me on the first day of our appointment and I was able to do the full 30 and not 3 minutes and if you do have an appointment with them record everything like I did

You can’t ever talk to them by phone only email. I was with them for two years and it was the worst two years of dealing with A clinic they caused more stress than anxiety than they helped the doctor. I have now is way more cheaper and gives me refills for three months and I only have to see him once every three months this place wants $170 every single month just to give you one prescription and they’re constantly trying to lower your dose they used to be OK I would see a doctor and they would give me a prescription with two refills and you can never find a pharmacy that will fill them and then if you do find a pharmacy that’ll fill them like CVS they will not send it to that pharmacy whatsoever, even though I was getting them filled there for year they just said all of a sudden we’re not sending prescriptions to CVS anymore and that was the only place in my area that would fill and they would not send it there and if you call all you’re gonna get is your place is Q one over and over. I would not recommend this place to anybody unless you want a headache

If anyone is unsure about the negative reviews pls Email me and I will send you all the proof you need including sc, as well time stamps call logs and discussions I had to include the Better Business Bureau and my Bank in. They are scam artists they will charge your card, block your number, have you pay for second/third appointment cause no one ever contacted with you for your first and absolutely refuse to answer or respond about anything with a refund Emily Rose is there finale option at the finance team if you’ve hit over a month if calling and after and only after your bank has contacted them on behalf of fraud you will get one last 15 min call if you make it that long without being hung up on, on how you can pay again or have legal Action taken. Again if anyone would like these phone calls, discussions pls contact me and share

My visit with the Dr was fine. Was told by the Dr if dose needed to be adjusted to just reach out. Or/also we'll visit in a month to just go over dosage at no charge. I have reached out to adjust like Dr said with no response back from her. And now I'm being harassed to make a follow-up appt, but want to charge $159 to just adjust the dosage when I was promised no charge. And still no response from the Dr. Ridiculous.

Great online dr’s

Would not recommend this for anyone trying to get more than one prescription. I booked 2 online appointments back to back since they only allow ONE "treatment" per appointment only to find that the "Dr." would only prescribe one medication. So basically I got scammed out of 1 visit's worth. When I reached out for a refund for the 2nd appointment, they said I didn't qualify for some reason. The worst part is, the prescription that was written for the first appointment would not be filled at ANY pharmacy I could find. I tried multiple pharmacies and they all refused because it was an electronic prescription. When I emailed regarding a pharmacy that they would recommend, they suggested an online one and when I completed the required steps to use that pharmacy, I got ghosted. I then emailed them back to see what was the delay and they said that too much time had elapsed since my appointment and that they were no longer able to send my prescription. So basically I paid for TWO appointments for absolutely NOTHING. What a waste of money, time and energy. Would rate 0 stars if I could.

Absolutely terrible service. They charge and charge yet never have available doctors, drs do not show up for appts and they charge the patient. You are never able to reach a doctor for questions etc post appointment unless you pay (you are supposed to be able to contact dr with any questions post appt as part of the service). Never do they help resolve an issue, they simple continue to charge you whether you recieved the service promised or not. They definitely take advantage of patient needs. Terrible.

DONT USE THIS PLACE Scam they take your money Won’t answer the phone ever an cancel your appointment or reschedule it for four months later won’t give you refund complete garbage

It took awhile to correct, but after changing my provider my experience improved and currently satisfied.

Extremely helpful, dedicated doctors AND staff. I highly recommend! I've been looking for help and most doctors are months out for appointments. I was falling apart, getting worse while waiting. I FINALLY and absolutely feel like I'm on the right track now. It's like a missing puzzle piece in place. They treat you like an individual and I'm so incredibly grateful for the doctors, support teams and everyone behind the scenes. Thank you!

Awesome experience getting help on a holiday. Good customer service from Rubi getting my prescription through.

This website is in all ways a scam, that's why it has more than one name, "medvidi" and "ezcare" which is it. They will take your money and discharge you with no medication and no ability to challenge the decision, also you can't get anyone on the phone or email to talk to. Do not trust this place unless you are ok throwing 180.00 down the drain.

Life saving doctors work here. I don't know where I'd be if it weren't for the help that they provide me. I'm deeply appreciative, and I hope for the best in the future for anyone who uses this service. Customer support has been very helpful and quick to respond to my messages. Fiya has been very kind and reassuring throughout my process and questions when I've needed to have them answered as soon as possible. Thanks again.

Excellent staff and good service. Fast and reliable. For people like me it’s a lifesaver

My appointment was exactly 10 min and 8 seconds long, the therapist didn't care not listen to my needs. I was prescribed meds I can't take and for 2 days have been getting the run around about calling in a new script. I have severe PTSD, anxiety and panick attacks along with OCD. So of course she prescribed anti depression med! I am not depressed!! They don't listen to anything and won't prescribe meds to help me

I’m based out of Texas, first appointment setup was a fail as the doctor never showed up to the call. Having to get a hold of someone to get information is difficult as everytime you call their phone it just states position in q1 but no one ever answers. I did get a text following day stating a new available time and doctor finally joined. Doctor was helpful but biggest negative for me is just getting a hold of anyone via call or text.

This company is a scam. They don't provide care and just take your money. When you call them, they place you on hold for 30min and then when you actually get a person, they hang up on you. Steer clear of this company, they are fake.