Ok, here goes. For Jhalonde Smith I give 5 stars. She was awsome. She answered all my text messages quickly and was very patient with me and my questions. Ashley Smith on the other hand I can't rate. I have sent her two emails, the 1st email on the 27th of February and the 2nd email today, the 19th of March and the only response I got was on the 27th stating she was out of the office. It would be nice if i could get an answer from her.
Just giving an update. Ashley called this morning and apologized for not getting back to me. My emails had not reached her, instead they went to spam.
Anyway, Ashley Smith was very sweet and patient with my questions and request. With the information she gave me I do feel she is going to work hard at getting me the best settlement from the car accident. 5 stars for Ashley
It's been nearly a year since I completed all my physical therapy and the invoices were turned into the insurance company. I'm not happy with the fact that I have to contact Toni, myself and ask for updates, and even those take a week or so to get. I'm beginning to feel like my case is not important enough to this law firm. Here I am struggling to make ends meet and they are doing nothing to help me, just adding god knows how much to my bill.
Reply from Fears Law
2025.03.20
Hi Wanda! Thank you for the kind words and for entrusting us with your legal case. We are thrilled to know that Jhalonde was able to provide the service you needed. Also, thank you for letting us know about your trouble with getting in touch with Ashley. Hopefully, you have been able to get in touch with her by now, but we'll be sure to let her know. Providing excellent and professional services is our top priority and we are grateful for your recommendation. Thank you for choosing Fears Law!