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Twisted Digital Media

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Twisted Digital Media Recenze

VYNIKAJÍCÍ hodnocení
4.8
121 reviews Ověřeno
Twisted Digital Media
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Recenze ( 121 ) 4.8

steve grob
steve grob
2025.01.07
Very professional.Timely. Quality work. I would strongly recommend them.
deborah grob
deborah grob
2024.12.23
A large tree fell on our home, causing considerable damage. Our insurance company recommended ConstrucTeam, and that was the best call we ever made. Someone was out within two hours of our call to assess the damage. A large truck and crew pulled up at 7 AM the next morning to begin the process of extracting the tree limbs and securing our shattered roof. Putting the house back together was a major effort I cannot say enough about the quality of the team that was assigned to our project. The manager was outstanding and kept us advised through every step of the project. There were no surprises. He was available at all hours of the day and night and advocated on our behalf to the insurance company. The crews did quality work and cleaned up at the end of every shift While I hope to never require the services of Constructeam again, I would absolutely not hesitate to call them for help if I do.
Odpověď od Twisted Digital Media 2024.12.23
Thank you so much Deborah for your incredibly kind words and for taking the time to share your experience! We are truly grateful for the opportunity to help during such a stressful time, and it was an absolute pleasure working with you. We’d also like to take a moment to acknowledge Joe Cipriano III, our Project Manager, who was deeply involved in overseeing every detail of your project. Joe’s dedication, attention to detail, and commitment to keeping you informed throughout the process were essential to ensuring everything ran smoothly. He, along with the entire crew, takes great pride in making sure our customers feel supported every step of the way. Your appreciation for the team and their hard work means the world to us. We know dealing with unexpected damage to your home is never easy, and we’re so glad that we could bring some peace of mind to the situation. If you ever need anything in the future (though we hope you won’t have to!), please don’t hesitate to reach out. It was truly a privilege to assist you, and we’re always here if you need us. Wishing you all the best, The ConstrucTeam Family
Elise Quintana
Elise Quintana
2024.12.18
Jeff, Joe and the rest of Constructeam did an amazing job replacing our homes siding and a portion of the roof after storm damage. They listened to what we wanted every step of the way and helped recommend a few finishing touches to help make our home look the best it ever has! I would 100% recommend Constructeam for any and all repair work!
Odpověď od Twisted Digital Media 2024.12.23
Thank you so much for your glowing review! We’re thrilled to hear that Jeff, Joe, and the entire ConstrucTeam crew were able to bring your vision to life. It was a pleasure working with you, and we’re so glad that the final results exceeded your expectations. Your trust in us and your kind words truly mean the world. Helping homeowners like you turn storm damage into something beautiful is why we love what we do! If you ever need anything in the future – whether it’s repairs or just advice on your next project – we’re always here for you. Enjoy your refreshed home, and thank you again for the heartfelt recommendation! Warmest regards, The ConstrucTeam Family
Pamela Sanna
Pamela Sanna
2024.11.25
Thank you Constructeam for making a bad situation better. Our basement flooded in mid July and from water mitigation to a complete remodel, Constructeam exceeded our expectations. Jeff Centala was our project manager and was great to work with. He made sure everything was done timely, within budget and made sure the work was perfect. We would definitely use them again!
Odpověď od Twisted Digital Media 2024.11.25
Pamela, we are truly grateful for your thoughtful review and the 5-star rating! It means the world to our team to know their hard work and dedication make a difference. Jeff put his heart into ensuring every detail of your project was handled with care, and your kind words are a testament to his commitment. Thank you for placing your trust in us—we’re always here for you, day or night, for any water, fire, or storm emergency. Your support inspires us to continue delivering the best possible outcomes. Thank you again!
Colleen Gillary
Colleen Gillary
2024.11.15
I did not use Contructeam, but I would choose them if I could do it all over again. Ahmed and Ken came out to my house for a mold remediation quote and were very educational. They give you information with confidence and answer all your questions with ease. They took their time and found other issues in our basement that needed to be addressed, which I am very grateful for! It was not done for their own profit as they were issues I used other companies for. They simply just care. We ended up going with a different company for remediation, but I had some concerns afterwards and Ken willingly talked through them with me. You can’t beat a company who is well educated, kind, and willing to communicate effectively!
Odpověď od Twisted Digital Media 2024.11.18
Colleen, thank you so much for the review. Ken is our General Manager and I believer he is the one who worked with you. He is top in his field and if anyone can assist you it will be him. I am confident he gave you the right information and if you ever need our services in the future, please keep our number very close for any water, fire, storm or mold emergency.
Angela Barton
Angela Barton
2024.11.07
After having water damage in my basement, I called Constructeam to help with the clean up. There was damage to the carpet and walls, they came in and took care of everything from clean up to renovations. The team beginning with Ken, who reassured me they would take care of everything to Dante, JB and finally Dennis, they each made this process seem effortless! They worked around my schedule and explained each step along the way! I can’t thank them enough for what seemed like an overwhelming situation end up being a gratifying experience. Thank you to Joe for keeping me informed and offering guidance along the way during the renovation!
Odpověď od Twisted Digital Media 2024.12.23
Thank you so much for your wonderful review! We know how overwhelming water damage can feel, and we’re thrilled to hear that Ken, Dante, JB, Dennis, and Joe were able to turn this into a positive and stress-free experience for you. Our team takes great pride in making the process as smooth and effortless as possible, and your kind words truly mean a lot to us. It was a pleasure working around your schedule and keeping you informed every step of the way – that’s exactly the kind of experience we strive to provide for every customer. We’re so glad we could help restore your home and bring you peace of mind. If you ever need anything in the future, know that we’re just a call away. Thank you again for trusting ConstrucTeam – we appreciate you! Warmly, The ConstrucTeam Family
JJ
JJ
2024.11.01
Dishonest wast of time
Odpověď od Twisted Digital Media 2024.11.25
Hello Jerry, Thank you for taking the time to leave a review. After searching our records, we were unable to find any history of you as a customer in our system. If there has been any misunderstanding or if there's something we can assist you with, I would greatly appreciate the opportunity to resolve it. Please don’t hesitate to reach out to me directly—I’m here to help. You can call our office at 586-620-5500 and ask for Joe, the owner. If you reference this review, I will personally ensure that any concerns are addressed promptly. Thank you, and I hope to hear from you soon
Mary G
Mary G
2024.10.16
From my first appointment with Constructeam, Ahmed & his associate provided me with a sense of calm about the overwhelming task cleaning out my home. The cleaning team (Dante Kayelyn Mitch) were incredible. Always on time, and respectful of me and my extremely sensitive situation.
Odpověď od Twisted Digital Media 2024.10.22
Mary, thank you so much for taking the time to review our team. Because our services typically follow some sort of emergency and our customers are usually not themselves our first meeting. It is essential that we recognize this and ensure we bring as much calm and security to help you deal with whatever emotions you are experiencing. Thank you again for your review and keep our number close for any fire, water or storm emergency anytime night or day.
Kc Conrad
Kc Conrad
2024.10.14
Had the pleasure of working with Ken, Dante and Mitch for a mold remediation job. The communication with this company and each individual is superb! They did a fantastic job! Every person I spoke with was extremely courteous and professional. They took great care to ensure that our belongings were protected. The remediation process could not have been any smoother. They were very interested in making sure they did the job correctly. The cleanup that these guys did was amazing! I have never seen a job site this clean. On their last day they not only vacuumed but they also mopped! They made what was a very stressful issue into something that went so smoothly it was amazing! Looking forward to working with the next team on putting things back together. I hope I never need this kind of work done again but if I do absolutely hiring this team!
Odpověď od Twisted Digital Media 2024.10.22
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Ken, Dante, and Mitch exceeded your expectations and made the mold remediation process as smooth as possible. Our team takes great pride in their work, from protecting your belongings to ensuring the job is done right, and it’s wonderful to hear that this was reflected in your experience. We understand how stressful situations like these can be, so we're glad we could help ease some of that stress and leave the space spotless for you. I'll be sure to pass on your kind words to the team – they’ll be delighted to know their hard work was appreciated. We look forward to working with you again when it’s time to put everything back together! Should you ever need us in the future (though we hope you don’t), rest assured we’ll be ready to assist any time night or day. Thanks again for trusting us with your home!
Richard Persiani
Richard Persiani
2024.09.14
Ken H and the remediation team were efficient, polite, and respectful. They tried hard not to impact the neighbors during the process. The team removed all of our personal belonging and furniture and stored them at their facility, .leaving an empty home. .When the process was completed, they sprayed our home with CLO2 and wiped all of our items with CLO2 prior to returning A remediation affecting individuals with mold toxicity and health issues is different from standard protocols for remediation. .Our family member suffers from serious health related mold toxicity and sensitivity. We contacted "WE Inspect" in California specifically aimed at mold inspection for mold toxicity. They were able to evaluate our home and develop guidelines for remediation 'They tested the entire home for mold related issues. They returned after the initial remediation for a retest for at an additional charge and these additional findings were addressed. If you have a individual with serious mold toxicity we recommend a detailed evaluation. A second company for remediation to consider is "Home Cleanse" who specifically address homes and business for individuals with Mold toxicity related issues. We spent approximately $18,000 with We Inspect" and were quoted over $110,000.00 from Home Cleanse After a total remediation and reconstruction, we are investigating a company to provide a total fine particulate cleaning of all walls and belonging before moving back This quote was approximately $14,000.00. We suggest only moving in essential items so as to test the sensitivity of the affected individual. This is the second home we have contracted Constructeam and could not have been happier. We have referred them to friends who were also very happy the with their professionalism and result Regarding Ahmed Houmadi, Project Manager for Construct Team. Ahmed kept us well informed during every phase of our project and was prompt in replying to our questions. He advised us throughout the entire job, providing photos and updates. On a scale of 1-5, Ahmed definitely deserves a 5. We are grateful to have been able to work with Ahmed and will highly recommend him to family and friends. Rick, Penny and Cortney Persiani.
Odpověď od Twisted Digital Media 2023.08.03
Rich, thank you so much for this review. Ken and our mold remediation team took on your project knowing the complexity and health issues you and your family are dealing with daily. I can never say this enough, that we can only be as good as our customers. Your kind, thoughtful and patience personality allow us to effectively complete this project and exceed your expectations. Thank you for your trust in us to handle this project for you and your family.
Chris Frankovich
Chris Frankovich
2024.08.20
Ken was extremely professional and informative, we will definitely be using their services again!
Odpověď od Twisted Digital Media 2024.08.27
Chris, thank you for your kind words and 5-star rating! We are thrilled to hear that Ken provided you with professional and informative service. We look forward to assisting you again in the future for any construction or restoration needs. Thank you for choosing CONSTRUCTEAM!
Gabby Megge
Gabby Megge
2024.07.11
Odds are, if you’re looking at this review you’re having a rough day and are trying to decide which company to call to navigate a potentially catastrophic issue with your home. Look no further. During a storm, in a panic I called ConstrucTeam and immediately knew I was in the best hands possible. From their GM, to my project manager Ahmed, to Kayelyn and her tech, I felt like I had a family member talking me through my worst day as a new homeowner. I had an entire entourage of people helping me navigate homeowner’s insurance, construction jargon and above all, my stress. Thankfully, this turned out to be a minor issue but I was still treated with the utmost importance, urgency and care. Great communication, a wealth of resources and prompt service. What more could you ask for? From the bottom of my heart, thank you to everyone at ConstrucTeam!
Odpověď od Twisted Digital Media 2024.07.16
Gabby, this review literally made our day, week and month!! Our teams train for this work everyday to ensure the best possible outcome for our clients. Our main goal is to successfully guide you through the craziness of an emergency loss and all of its intricacies with the least amount of hassle and stress. More importantly, to get you back to preloss conditions. Your review certainly proves that our training is working. As the owner of Constructeam I also can tell you the team loves to see these reviews and their name mentioned. Thank you again for the great review and always remember to keep our number close for any water, fire or storm emergency anytime night or day!!
Christopher Damman
Christopher Damman
2024.06.21
We had a vendor truck damage a structural beam in our warehouse. The damage occurred in our shipping bay which made it very difficult to operate as usual. I found ConstrucTeam online and reached out. Their response was fantastic. Within an hour they were onsite accessing the damage and what needed to be done. They provided a quote within 24 hours and repair was complete the next day. Highly recommend, especially if timing is critical.
Odpověď od Twisted Digital Media 2024.06.22
Thank you so much for the amazing review! I am so glad you found us so we could assist! Keep our number close for any fire, water or storm damage any time night or day!
Maggie Walsh
Maggie Walsh
2024.05.21
UPDATE (3/2024): With my project officially complete, I had to update my review. My finished product is better than I could’ve imagined, however, there were communication issues throughout my project, from the top down, so I had to remove a star. 12/2023: The first couple mitigation companies I worked with regarding my oven contained fire were not looking out for my best interest. Then, along came Constructeam. JB was tenacious when it came to dealing with my insurance company for the estimate. He always had my best interest at heart. This was a HUGE relief knowing he was in my corner and would fight for what was best for me, not the insurance company. JB also has an extremely calm demeanor, which is what is needed in high stress situations. He would listen to me, even when I was very agitated, and respond with empathy, all the while educating me on that respective issue. Gino is a sponge; he wants to learn as much as possible about the industry. He does a solid job of keeping the client front of mind, which includes showing how much he cares and wants the job done well and on-time. Gino is working on his communication skills and is learning there’s no such thing as “over communicating.” Gino went out of his way to help me on several occasions; things that were a small “favor,” and not part of the scope. He was always right there with a smile on his face and his sleeves rolled up, literally. The structural team is hard-working and would always be willing to help me out. The painter did an extraordinary job with painting the entire inside of my house. Talk about detail oriented! Sam, the flooring guy, was very meticulous and did a phenomenal job of lining up new wood floor to old wood floor, to make it seamless. Constructeam stands behind their product. If there’s an issue that’s their fault, they will fix it, even if it costs them money. After having worked together for over five months, I can say, with certainty, Constructeam was the best company for my job. Thanks, Constructeam!
Odpověď od Twisted Digital Media 2023.12.22
If there ever was a year ending review that I could dream of as owner of Constructeam it would be the review from Maggie Walsh!! I spend a lot of time with the team behind the scenes hearing about the progress of every project in the entire company. I had the opportunity to follow your progress all the way through the insurance issues to the final product. And I can tell you my team fights hard for our clients to ensure they get what they have coming from their claim. Your words don't just mean a lot, they mean everything!! I can tell you there is a lot of happy people in our office today about this Google review. So thank you again, and we wish you a very Happy Holiday and New Year! And remember, we are here for you for any fire, water or storm emergency anytime night or day!!
amy carl
amy carl
2024.05.09
I had a great experience with Constructeam during an unfortunate flood situation in the lower level of my home. They gave me a clear, concise estimate at the start of the project and their timeframe for completion was very close to their initial estimate as well.
Odpověď od Twisted Digital Media 2024.05.09
Thank you Amy for taking the time to write our team a review and giving them 5 stars! Our team works very hard to make sure everything goes as planned. The pictures look great and we appreciate your patience while working through the details of your claim. Keep our number close for any type of emergency you may encounter. We will be there any time night or day!
George Divine
George Divine
2024.04.18
I am extremely pleased with the professionalism and skill that ConstrucTeam used in remediation of my problems with both mold and two kinds of asbestos in my house. Ken from ConstrucTeam got back to me right away when I contacted them. When he came out to survey my problems, he explained things very clearly and volunteered that his team could manage my large piles of stuff stored in my basement both on top of my floor (which had asbestos containing tiles), and also in the way of getting to mold on part of my walls. I received a quote consistent with what Ken had suggested things would cost (and with what my google searches had made me expect). Work began promptly after I had signed the contract, and Dante and Kayelyn did an outstanding job quickly going through and sorting many, many boxes, reboxing what could be saved and piling up what needed disposal. As soon as access was possible, they carefully treated the mold, and next they took away the very large pile of unsalvagable stuff. They also put up plastic sheeting to help contain the remediation chemical spray, as well as help with the asbestos remediation, which was accomplished in one long day, by Fab’s team coordinated by Forest. My remediation was accomplished by the promised time, and I am extremely pleased with the whole process. I would not hesitate to recommend ConstrucTeam to any friend or family member who has to deal with remediation.
Odpověď od Twisted Digital Media 2024.04.19
George, what an amazing review!! The team enjoys reading these reviews so much. They work so hard every day to ensure our customers get the best possible service that they can provide. Hats off to you for being an amazing customer and showing your appreciation to our team. Remember to keep our number close if you have a water, fire emergency anytime day or night!
Nick Rahaim
Nick Rahaim
2024.04.16
Joe C and team did an amazing job. Great work and kept me in the loop on everything that was being done during the entire mitigation and reconstruction process. Would highly recommend Constructeam to anyone.
Odpověď od Twisted Digital Media 2024.04.16
Thank you so much Nick for this 5 star review. Joe and team spent a lot of time preparing, organizing and implementing your project to achieve the highest level of success no matter how big or small. Thank you again for taking the time to leave this review, the team and I really appreciate it. Remember to keep our number close anytime night or day!
Karen
Karen
2024.04.11
Last year, in May, while I was at work, a piece broke off a cylinder in my toilet’s tank sending water into a tsunami like tizzy and flooding my bathroom, part of my bedroom and reaching my basement floor…. After arriving home to all this and then calling the insurance company and using another plumber and mitigating company to clean up the mess, I now had to find a good contractor to come in and put it all back together. I searched the internet and made a few calls and was so impressed with Andrea who answered the phone at Constructeam. She was kind, professional and put me in touch with a guy called Joe Bradley who reassured me they can replace the dry wall and put the whole thing back together again and if I wanted to they could even make changes to make it better if I wanted to upgrade. Well I decided to upgrade, change the ugly peach tile to a beautiful porcelain Carrara, take out the underused and oversized Jacuzzi tub, which by the way was peach colored and replace it with a beautiful white claw foot tub with gold feet and brass fittings… Joey Cipriano was the project manager, always reassuring, always accessible, sending me some of the very best guys in his company… Mike did a beautiful job with the tile work and the marble trim, Dean and an older gentleman busted their tails, as well as Gino and Ahmed, on 2 separate occasions having to take back a vanity that was so incredibly heavy, once because the marble top was cracked and the next time because I ordered too big a piece for the space, which didn’t work for me. Through it all they were very sweet and patient. Mark did a beautiful job with the painting and dry walling. The basement flooring was replaced with a sharp looking vinyl plank that looks like wood grain. My bathroom is really sharp and oh , Paul the plumber, did a great job on all the fixtures to be put in and the ones coming out, electrical etc…. That includes all the demo guys in the beginning who cleaned up after themselves as well as everyone cleaning up as they went along. Working with my crazy work schedule. It’s been a real joy working with this company. They even sent 2 people to clean my bathroom and some of my carpet. The carpet guy that laid the beautiful carpet in my bedroom was great too!! If I could give everyone in this company 10 Stars I would, but they only have 5 , so they are definitely 5 out of 5… oh and I forgot about “ Uncle Sol”, he did the glass surround on my gorgeous shower… top notch quality!! Beautiful thick glass door, not flimsy with my choice of color for handle etc…. So if you are thinking of who to hire for your next construction job, definitely go with Constructeam. You’ll be glad you did! I am super happy with the results.
Odpověď od Twisted Digital Media 2024.04.16
Karen, it took me a few days to respond to this review because we were so grateful to see this review and wanted our response to be just as thoughtful. First, thank you for taking the time out of your day to write such a thoughtful review. All of us at Constructeam wanted to personally thank you for your time to write about everyone that worked on your project. Our contractors work equally as hard as our staff to ensure you get the best possible outcome for your home. Secondly, it is customers like you that make it easy for us to do our job. The work we do is very difficult as we have to navigate through the insurance process which can be very painful when we have to fight for what you have coming to you. Then, make sure we deliver your home back to you better than we found it. All of this is a carefully designed dance around negotiation, products, delivery, installation and multiple schedule changes that can make or break a project. So yes, it is reviews like this one that help us see that what we do is very important to the people we serve and then repeat it daily. As you can imagine, it can be very exhausting, and today because of your review, my team is more energized than ever before. So lastly, hats off to you for recognizing our team and more importantly recognizing you as a valuable customer and part of our family. Of course, keep our number close for any fire, water or storm emergency. We will be here for you anytime night or day!! Carpe Diem.
matthew Statzer
matthew Statzer
2024.03.27
I love working with ConstrucTeam. They are always on top of things and get the job done right. I promise you'll be happy with their results. There really isn't much they can't handle. Very professional crews and they aim to please.
Odpověď od Twisted Digital Media 2024.03.27
Thank you Matt so much for the review. We love working with you and your company. It is customers like you that really make our jobs easy and happy to do. Thank you again, we are looking forward to more of your projects in the future.
leslie nichols
leslie nichols
2024.02.02
Joe C. And the entire team did any amazing job. Insurance was a nightmare and they fought through and got everything. My new kitchen is a dream! Many thanks!
Odpověď od Twisted Digital Media 2024.02.03
Leslie, thank you so much for the 5 star review! Patience is definitely a virtue. Unfortunately, many insurance companies make insurance repair claims much more difficult than that need to be. When you hired us, we became your advocate for what you deserved. Like, kind and quality was all we asked for and it just took a longer than expected. Your patience allowed us to do our job and then deliver a great new kitchen for you. Its customers like you that make the extra work worth it. Again, thank you for taking the time for the review and I now Joe C. will love to see it. Remember to keep our number close for any fire, water or storm emergency damage. We are here for you anytime night or day!