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Reviews ( 448 )
C Torres
2024.09.06
So
I purchased a sucata tortuous from
This store I truly tried to
Embrace the environment for him as a very nice young lady helped me, and when I called to ask questions a few days later when things were not
Exactly working the owner was rediciously not helpful and way too
Busy to help. I changed the environment and the bulb as he insisted and called back and he was still very rude and unwilling to help. Buy from
Someone that’s can have some
Patience is all. I called another place And they were very happy to help. Lesson learned.
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Maria Alejandra Mendieta
2024.09.02
From my first call to our visit and overall experience, Bryan provided outstanding costumer service. He was extremely knowledgeable and patient. We never felt rushed during what was a bit of a lengthy visit and went above and beyond when offering recommendations and advice. 10/10 all around and will definitely be back.
Brandon Matias-Lewis
2024.09.01
Came here today just to look at the ball pythons and left with tons of information. I came in about right when they opened and even then Tyree helped me as soon as I walked in. He answered all of my questions, showed me every one I liked, and let me hold them while standing there with me. I have never been a snake person and he made sure I was comfortable and informed about their temperament and behavior. I also got my bearded dragon from here a couple years ago and it was a good experience then too. I could not recommend this place enough.
trinidi murray
2024.08.22
ordered a beautiful baby sand boa from imperial, the process was fast and easy and he was at home within a couple days and hes going great!
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Robert Zoglmann
2024.08.21
veronica cortes
2024.08.18
Best reptile store in Orlando. Hands down. No argument. The staff are so kind and knowledgeable. Any question you may have someone there has the answer. Wide variety of options regarding any reptile they have. And if they don’t have it, they’re willing to order it for you. Great prices on feeders (frozen/alive). They have all the set up supplies you need. It’s a 30 min drive for me and I’ve been coming here for a year. Wouldn’t go anywhere else :)
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Chris Bradley
2024.08.14
This place is AMAZING. They were super friendly and informative when we came shopping for a baby turtle. They even let us watch them feed them, gave us lots of new information, and gave us a chance to handle them. I can’t say enough good things about them.
Rs3 Lee
2024.08.12
First time reptile owner! Jason took the time to walk me through the store and helped me build the perfect habitat for my crested and was beyond helpful in educating me and helping me buying my first reptile. Nick also created a life long customer in me by taking care of me and really making my first purchase special. Thanks guys will see you soon
Andy Clark
2024.08.11
Got a new bearded dragon from Imperial Reptiles, and Nick was a great help making sure we had everything we would need to make our new pet comfortable. Took the beardie home and he took to his new environment and started eating right away. Really think the staff treated the guy well, as he was really calm and happy the whole time. Also was provided with a full list of appropriate things to feed our beardie and other advice, as well as contact info in case we had any questions. Really appreciated the good service.
Jenn Seipler
2024.08.08
We had such an amazing experience here at this store! We bought our bearded dragon here, along with supplies, and the staff was so helpful! Nick has been so helpful and goes above and beyond to make sure everyone has a great experience. He’s very knowledgeable and has helped us so much with the purchase of our bearded dragon! Highly recommend!!
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2024.08.06
2024.08.06
| United States
scam scam scam
this website is a scam, dont purchase from them , save your money
Robert Woodworth
2024.08.02
The staff was very knowledgeable and answered all my questions .
Nija Breck
2024.08.01
Nick and Terry are extremely helpful! Nick was very knowledgeable and helped me with my setup for my new Musk Turtle. Also answering the million questions I had. They both deserve a raise
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Gilbert Galarza Jr
2024.07.31
Ricky La Puerta
2024.07.31
Nice spot, awesome selection, dope prices!