Gensis Gold Group Reviews

I am a new customer, I have chosen ********************** company because they were very informative. The staff was helpful with each step of the process. My questions and concerns were answered promptly and thoroughly. I look forward to a great relationship with Genesis Gold Group.

******, in client services, provided a very thorough and knowledgeable explanation of account valuations. She is knowledgeable and kind and a credit to Genesis Gold Group. Exceptional service! Thank you so much!

I started an account with ********************** over a year and a half ago. I have been very happy with the people I deal with, and they always answer my questions. I decided to pay off a small car loan and wanted to exercise the system anyway to see the whole process of converting to cash. I asked them to help me calculate the quantity of coins I would need based on the buy back process. I received the coins from the depository, then sent them to Genesis for conversion. I was very happy to see the whole process work as promised. One of the reviewers said that the markup was not acceptable, but I got the markup back and then some. When you look at your depository statement listing metals at spot, it can be very unnerving to see a lower number than you expect, but the process worked true to what they had explained, and I made out well in the conversion. Silver and gold are up from where I started, but the conversion was still good on top of that. My only issue is that every once in a while in the process, it came to a stop and I had to call to make sure some of the folks kept the process moving. Important to have a single advocate to turn to help keep it moving, and mine helped any time I needed it. Other than that, they are awesome to work with, and I am comfortable with how they operate. I highly recommend!

Over priced gold and sweet talk.They never discussed the price of their gold prior to the close of the sale. Don't t get stuck, this a problem with the entire industry . Not all gold brokers are bad, just most. Fear drives the decision to go to gold but don't go running blind. 10% is an acceptable markup. As a regretful customer my advice is stay away.

No matter how many times I had ask for something to be explained, ****** did it like it was the first time. She took time and explained all the questioned I had asked. Thank you so much ! Great *****************

Great communication! Very knowledgeable. Appreciate all the information provided to me. Great customer service.

Amazing business with personable and professional staff. I really appreciated how they balanced providing thoughtful advice while allowing me to maintain autonomy throughout the whole process. Theyre experts and I really couldn't recommend them enough

I had a very informative information session concerning the advantages of a precious metal **** The agent was knowledgeable and communicated very effectively.

My encounter with Gold Genesis Group was outstanding. Their team was both knowledgeable and polite, leading me through the investment process with transparency and professionalism. Their dedication to educating clients and offering top notch products gave me confidence in my investment decision. I wholeheartedly recommend Genesis Gold Group to those interested in precious metal investments!

Everyone was very helpful and answered all of my questions. I could tell they were eager to share viable options that I had not considered. Investments and financial decisions are not something I am familiar with, but the representatives I spoke with clarified my questions and worked with me to achieve my financial priorities. I would recommend this company if you are interested in investing with a financial partner or seeking general advice in the market.

Genesis Gold Group is the best in the game. They took the time to really understand my financial goals and created a purchasing plan for me that was everything I wanted and more. Overall great experience and happy with all they had to offer.

As my financial situation changes, the need to diversify myself has become more important. The staff at Genesis Gold Group were very patient with me and assisted me with all my questions and concerns. They provided me with many different options and ways to diversify my investments in gold. I would recommend this company to anyone.

Very impressed overall. Was looking for the right place to start my gold portfolio, and happened to come across Genesis Gold. Their reps we're EXTREMELY helpful, and had a wonderful experience. Highly recommend!

The *** representatives were extremely patient and informative when explaining various diversification options I could invest in. They paid attention when I outlined my current financial state, and their expert staff was able to assist me with all my needs. I would 100% recommend this company to my friends and family and look forward to working with Genesis in the future. Overall, a great experience with fair pricing, smart and attentive people.

Having worked with the Genesis Gold Group team now for a few months, everything has been transparent, and I am satisifed.

I was Traveling to ********** on vacation and wanted to buy some gold. I Googled the nearest gold firm and contacted Genesesis Gold Group. I purchased some beautiful gold American eagles and also met some fantastic people. Top notch firm and what a great experience looking at all the different types of gold products. Would definitely recommend them and will use them again.

Genesis is one of the best Forms I have had the privilege to work with. If they say theyre gonna do it, then its done. **************** delivery is awesome. They r the best gold company out there and you will find none better. Id chose ********************** any day over all the others

As a retired 62 year old I was looking for a ************ I could trust. After speaking to several Gold representatives at various companies, I knew after talking to Genesis Gold Group that first and foremost I could trust them and no matter how many questions I had, they took the time for me and assured me I was in safe hands! Over all a great experience and highly recommend.

This was a very unsettling experience for me. This company does not openly list the prices of their metals, and apparently for a reason. They wanted to put 95% of my money into a coin with a premium at over 200% spot price. I looked at many precious metals dealers and could not find that coin anywhere near as expensive as I had paid with Genesis Gold. I also caught them lying to me. The lure is that they do allow an *** ******** at a much smaller minimum than other companies. I have had only a sick feeling of regret since opening my PM *** with Genesis. I think the worst part is that they advertise themselves as "Unabashedly *********** I don't think God looks too fondly on people who do this. I certainly don't.

Great company to work with. Communication was always clear and prompt. Products and pricing was always accurate. I will definitely do business again and would highly recommend Genesis to anyone looking to roll over an *** or looking to purchase gold or silver