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Reviews ( 1689 )
803 Slimm
2024.11.16
I had an exceptional experience at this shop.
Dani exuded professionalism and courtesy. I have never encountered such a hospitable and inviting atmosphere in a business... EVER.
She took the time to truly grasp my situation and provided assistance when I felt like no one else did.
I am incredibly thankful for this establishment.
Ron Jackson
2024.11.15
Thomas Swinton
2024.11.15
Wendy Butsko
2024.11.15
Davy Baby
2024.11.15
Came in to sell 2 items, left with an $80 offer. Came back 2 hours later to tell me its now a $40 offer. they will try to rip you off like no other. Horrible business I would never suggest going here
Mr. Davy this is not what occurred. You were told $20 a piece on the 2 items you had for a $40 dollar total. We explained that when you came back by the same person who helped you originally. We apologized for the misunderstanding. No one changed anything. Sorry you did not understand that but it was said pretty clearly as I reviewed the video footage.
Fred Jones
2024.11.11
Audi is always so helpful and caring.
Art Combs
2024.11.11
Audi and jimmy have helped me and my mom for years they are so good to us
Elizabeth Smith
2024.11.11
Such an amazing pawn shop to go to. Not only are they very clean but as soon as you walk in your immediately greeted with a smile. I can always count on Audi to look out for me and she really cares about her customers.
Jason Middaugh
2024.11.11
This was my first pawn shop experience, I was first welcomed by Jerald who seemed very experienced in customer service. I appreciated feeling welcomed and him having patience with me while I looked around. 10 out of 10 experience and will be coming back
Heather Smith
2024.11.11
I was looking for a Sterling silver chain to replace one I had years ago. I was greeted by Ronnie and showed a selection of Sterline silver chains. He asked my budged then pulled a few for me to try on. After selecting the one I wanted, he cleaned it and placed it in a white box. I'm thankful for ronnie's help, Ask me what I was looking for and keeping it within my price range.Without pushing me into something I didn't want. Extremely satisfied! Thanks again Ronnie!!
NoahFendi
2024.11.11
Go talk to Jerald about anything firearm related questions he helps me every time i’m looking to either buy or sell ! Gens Pawn Shop is a hidden gem with a wide selection of items ranging from electronics to jewelry and tools. Friendly and knowledgeable, always willing to help you find what you’re looking for or offer fair prices for any items. Whether you’re looking to buy, sell, or trade, Gens provides a welcoming atmosphere and transparent transactions. The store is well organized, making it easy to browse, and their inventory is regularly updated. If you’re in the market for any second hand goods or need a quick loan . Gens Pawn Shop is a reliable and trustworthy option. Highly recommended you won’t be disappointed!
Tanner Ward
2024.11.11
If you stop in ask for Jerald , he has great customer service and he was super helpful and I look foward to do more business with them in the future!
Thank you Tanner! Really appreciate you and your decision to do business with us.
Fred Capers
2024.11.02
Always good service and thanks to Jeremy for helping me out
Glad we could help! Thank you Fred
Fred Capers
2024.11.02
Always good service and thanks to Jeremy for helping me out
Nate Washington
2024.10.27
Always a great place to go and find deals. Martha is the best!
So great to hear Nate! We appreciate your business!
Brandi Boo66
2024.10.26
PJ is real helpful. He does an amazing job🫶🏾‼️
Thank you so much for your business!
Shaun Henderson
2024.10.24
If you are interested in just about anything come see Martha! She definitely friendly, and will assist you in whatever you're looking for!
Thank you so much Shaun!
Nancy Brewington
2024.10.22
I sorry Nancy that something was not pleasing to you. I would love a chance to know what the issue is so that we could correct it. We look forward to resolving the issue!
Alfonso Stevens
2024.10.22
I give them 5 🌟 only because most of the staff I talked too was nice but they did give me my chain back broken..And the Lil girl that took it in knows it wasn't but today she just lying but imma just pray and hope yall don't do that to anyone else smh..
Mr. Stevens I appreciate your business and the 5 star review. The chain however was pictured and time stamped at the time of take in. It shows the break. It does happen that people forget over time when have there item. That is one of the reasons we take the pictures. Sorry for any confusion.