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Reviews ( 65 )
Michael Ihrig II
2024.09.17
Our Ventless Fireplace came out perfectly in our living room of our New York City apartment. The customer service has been amazing, and we have already enjoyed a few fires despite it still being summer.
Thank you, Michael! We're thrilled to hear your HearthCabinet Ventless Fireplace is a perfect fit for your NYC apartment. So glad you’re enjoying it!
thomas w schaller
2024.03.05
In renovating our coop on the Upper East Side, an actual working fireplace was very high on our wishlist. But it looked beyond the realm of possibility until we discovered that Hearth Cabinet could literally make a dream come true. And they did just that. Wonderful to work with - so pleasant and professional. The options were endless and we wound up with the fireplace we never thought we could afford - or even be allowed to install. It is perfection!
Thank you for the feedback, Thomas! We appreciate it. We’re so glad we could help make your dream fireplace a reality. It was a pleasure working with you!
T Powell
2024.02.15
We love our ventless fireplace from Hearth Cabinet. The gel cartridge (think sterno) produces a beautiful flame. Andrea was wonderful to work with and so helpful. These are for aesthetics. Not heat. But gives off more heat than you think! It warms a small room.
Hello! It is amazing to hear that Andrea was helpful and that the fireplace warms your space. If you ever need anything, just let us know. Thanks again for choosing HearthCabinet for your ventless fireplace.
Tanika Goudeau
2024.02.08
We love our fireplace! It’s is a beautiful focal point in our home that we use it often. We receive so many compliments and it truly elevates the space.
Hi Tanika, we're thrilled that our fireplace has become a beautiful focal point in your home, receiving so many compliments! We're delighted to have elevated your space. Thank you for choosing HearthCabinet for your ventless fireplace.
Anne Sibert
2023.11.21
I live in Baltimore so I did not visit the showroom, but I had a very good experience with their sales team remotely. We ended up getting the #103 - Small - Black Firebox. We live in a row house in a middle unit and didn't want to have to deal with running a gas line for a fireplace. I also suffer from medical problems that affect my lungs so I wanted a solution that didn't create a lot of smoke and/or fumes. I ended up doing a lot of research until I found HearthCabinet. Their fireplaces looks so beautiful and I loved that they had gel alcohol cartridges as the source of fuel but yet they look like gas if not real wood fireplaces. The gel cartridges pop and crackle when you light them so they really create a lovely atmosphere. These fireplaces don't put off as much heat as a gas one would but we live in such a small place we actually like that. Anyway in my opinion these fireplace cabinet inserts are worth the price because they are beautifully made and really there is nothing else like them on the market, in my opinion.
Hi Anne! Thank you for sharing your experience! We're so pleased that our small model met your needs and created a lovely atmosphere in your home. Your feedback means a lot to us.
Susan Boyer
2023.11.11
HearthCabinet Ventless Fireplaces are genius! We have a townhome so building a real fireplace was out of the question and venting one for a gas fireplace meant going through a double brick wall. This was the perfect solution. The customer service people were quick to respond to questions and it was very easy to order. It’s very easy to use and we have had a few fires already. They crackle and pop and add so much to our living room. We are stocked up for the winter!
Hi, Susan! Thank you for your kind words. We’re glad to offer the perfect solution for your fireplace needs. Thanks again for choosing HearthCabinet for your ventless fireplace.
gary c
2023.11.08
Sarah was terrific at explaining my choices and guiding me thru the process. Install was well preplanned and went flawlessly. Thank you!
Hi, Gary! So happy Sara could assist you in choosing your fireplace and guide you through the entire process. Enjoy your fireplace!
Holly Kennedy
2023.11.01
We were delighted to discover Hearth Cabinet Ventless fireplaces an alternative to an electric or wood burning fireplace for our Florida home. From our initial visit to their showroom through design and fabrication process, their personal attention to our needs and assistance through installation was excellent. They have a wonderful selection of styles and fun to work with.
Hi Holly, we’re thrilled that you’ve found our ventless fireplaces, a great alternative for your Florida home. We’re here to make your experience excellent from start to finish. Enjoy your new fireplace! Thanks again for choosing HearthCabinet!
Lorraine Sabalja
2023.10.29
We love our HearthCabinet! This ventless fireplace has added so much character and warmth to our bedroom. The installation was very easy and using the gel cartridges is simple and clean. We highly recommend .
Hi Lorraine, we’re delighted that you love your HearthCabinet! It’s great to hear that it has added character and warmth to your bedroom. Thank you for the recommendation and for choosing HearthCabinet Ventless Fireplaces.
Steve Schacter
2023.10.24
Hearth Cabinet was a pleasure to deal with from beginning to end. Their showroom is great. Their product is fantastic--it creates a perfect focal point in our apartment building lounge. Their sales staff is knowledgeable. Can't wait to find additional locations for a Hearth Cabinet fireplace.
Thank you for your kind words and positive feedback. We’re thrilled to share that you have had a great experience with our product and our team. We look forward to more projects together. Thank you for sharing your beautiful space.
Heather U
2023.10.08
We love our fireplace. It was the missing piece in our living room and now it looks and feels complete. It's easy to use and the whole family loves a cozy day by the fire. We live in a condo building so it wouldn't be possible to add a fireplace without HC.
The only piece of feedback I have is we wish it opened up differently. The bottom opening is a big awkward to get on the ground and rest it above your head while lighting the fire each time. All in all, still worth it, but hope they change that on new models.
Hi Heather, thank you for sharing your experience with our fireplace! We're thrilled to hear it has completed your living room and created a cozy atmosphere for your family. Your feedback on the safety door operation is valuable, we’ll be in touch with tips and tricks on how to efficiently use the product. Thanks again for choosing HearthCabinet® Ventless Fireplaces!
Stacey Ornstein
2023.09.26
I had always dreamed of having a fireplace in NYC and stumbled upon HearthCabinets. My husband was against getting a "fake" fireplace so I sent him to the showroom to see what we might be missing... Not only did he return insisting we get a Hearth, he insisted on a larger size! Our family loves our Hearth fireplace and we receive so many compliments from visiting friends. We are so happy we made the decision to incorporate a HearthCabinet into our home!
Hello Stacey! Thank you for choosing HearthCabinet. We’re thrilled that you and your family love your HearthCabinet and are creating a cozy ambiance in your home. If you ever need anything, please don’t hesitate to let us know. Enjoy the compliments!
Alisa Chaban
2023.08.02
We had a great experience with Hearth Cabinet, the team was very friendly and professional and our fireplace turnout to be classy, chic and of a great quality.
Beautiful addition to our living room.
Thank you, Alisa! We appreciate your kind words and are thrilled to hear you had a great experience here at HearthCabinet Ventless Fireplace.
iliana guibert
2023.07.31
My Hearth Cabinet fire box exceeded my expectations. It's exactly what my living room needed. A beautifully elegant
product, easy to order and customize and arrived on time.
Thank you, Iliana! We're thrilled to hear that your HearthCabinet exceeded your expectations and added the elegant touch your living room needed. We appreciate your kind words about our product and ordering process.
Leslie Wilson
2023.07.23
Upon renovation of my prewar apt that had non working wood burning fireplaces, I learned from my coop board that WBFs were being fazed out for safety/health concerns. I was not keen on any solution but wood burning, however, I am very delighted with my Hearth Cabinet ethanol fireplace choice. I had two installed and added my own Chesney marble surrounds. Guests have commented how real the fire looks. They have been a welcome addition to my home providing me an attractive option versus no atmosphere of a wood burning fire that was my #1 choice at the time. I must admit, it feels safer at the end of an evening at bedtime in a 120 yr old apt building, not to be worried about anything fire related as I am going to sleep. Furthermore, I recently read that wood burning pizza ovens may be banned in NYC unfortunately, so I am pleased with the ethanol resolution to my dilemma if this is the direction wood burning is heading. Also, Sara Check, VP of Sales & Operations is fantastic!
We're delighted that you chose HearthCabinet Ventless Fireplaces for your prewar apartment renovation. Safety and ambiance are essential, and we're glad our product met your needs. Thank you for the compliments and for mentioning Sara.
Mara Ginsberg
2023.07.20
We are very happy with the fireplace and the customer service we received throughout the process. Antonio was super helpful in helping us to determine which fireplace would be the best fit and was in constant communication throughout the process, keeping us posted on the delivery timeline etc. The fireplace itself is beautiful and classic and adds charm to the room. We couldn’t be happier.
Thank you, Mara! We're pleased to hear that you're happy with your HearthCabinet and the customer service provided by Antonio. We take pride in creating beautiful and classic fireplaces that add charm to any room.