Academy Kennels Boarding & Grooming Salon

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Academy Kennels Boarding & Grooming Salon Reviews

GOOD rating
4.4
218 reviews Verified
Academy Kennels Boarding & Grooming Salon
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Reviews ( 218 ) 4.4

Crystal Vargas
Crystal Vargas
2024.10.15
Our Experience was amazing! From the time of check-in to our dog Bernard’s grooming experience! He is a cocker spaniel and Tara did a phenomenal job on him! Very grateful we have found our groomer! We recommend this place!
Reply from Academy Kennels Boarding & Grooming Salon 2024.10.17
Thank you Crystal for the great review. We are happy to be of service to you and Bernard, we will take him anytime you need us to.
Stephanie Endsley
Stephanie Endsley
2024.10.13
This was my fist time boarding my fur baby. I felt like she was well cared for.
Reply from Academy Kennels Boarding & Grooming Salon 2024.10.14
Stephanie, Thank you for the 5 Star review. We enjoyed having your girl stay with us. She is welcome back anytime.
Erin Pike
Erin Pike
2024.10.09
Everyone was very friendly and, as it was my first time boarding my bunny, very patient with all of my questions. I will definitely be bringing her back next time we need to!
Reply from Academy Kennels Boarding & Grooming Salon 2024.10.09
Erin, Thank you for the five-star review. We loved having Banano stay with us. See you all again soon.
Mark Dallago
Mark Dallago
2024.09.28
Great staff, took great care of my dog. At awesome prices
Reply from Academy Kennels Boarding & Grooming Salon 2024.10.10
Mark, Thank you for the five-star review. We love your girl and look forward to seeing her again soon.
Catherine Callow-Heusser
Catherine Callow-Heusser
2024.09.21
Dogs did great!
Reply from Academy Kennels Boarding & Grooming Salon 2024.09.26
Catherine, Thank you for the 5-Star review. We are happy to know that your pups were happy ! See you and the fur babies soon.
Paul Mysliwiec
Paul Mysliwiec
2024.08.17
Really lovely, caring professionals. My dog has anxiety but they still managed to get her to let them trim her nails and give her a trim, which has really improved her quality of life. Strongly recommend.
Reply from Academy Kennels Boarding & Grooming Salon 2024.08.22
Thank you, Paul, for leaving a 5 Star review. We take great pride in being able to provide care to all of our clients and their pets. We are happy we could improve her quality of life. We will gladly take care of her anytime you need us to.
Interested Party
Interested Party
2024.08.09
Academy Kennels has been our go-to boarding and grooming facility for years in the Albuquerque area. We started many years ago under the previous owner and continued thru the transition to the new & current owner. The new owner has hired additional employees and installed a online scheduling reminder system, making this kennel more efficient. The groomers are professional and listen week to our instructions. Our dogs love coming to stay here and to be pampered and groomed. We do not consider any other place when needing our dogs to be boarded and groomed in the Albuquerque area.
Reply from Academy Kennels Boarding & Grooming Salon 2024.08.10
Thank you for your 5-star review. We pride ourselves on professionalism, courtesy, and caring for all of your pet's needs.
Maryann Wadden
Maryann Wadden
2024.08.03
If I could give this place 100+ stars, I would. I mean that. I rescued a dog off of the streets in January – his name is Romeo. It took me almost an entire year to build his trust, and after I finally caught him, he decided I was the only person that would be able to touch him, play with him, or feed him. He also decided that he hated other animals. Romeo’s abuse history is extensive – I know this because I witnessed it. I have been scared to board him due to his behavior towards other humans and animals, as well as the fear that his behavior may cause him to be mistreated. I suddenly moved to a new house, and due to his extreme attachment towards me, it made more sense to have him boarded while I was in the process of moving then it did for me to allow him to be attached at my hip the entire time. I researched boarding facilities everywhere within a 30 mile radius – This facility had lower stars than others, but upon reviewing previous reviews, it appeared that ever since ownership changed a couple of years ago, people have been entirely happy with their experience boarding there. I called them and set something up, and was incredibly pleased with the person I spoke with – I can’t remember who it was, but he was very kind. He assured me that Romeo would be well taken care of, and that all the staff were well equipped to deal with aggressive dogs. when I dropped him off, Romeo was terrified. He had only ever been with me since I rescued him. It broke my heart, leaving him there, but the person who checked Romeo and assured me everything would be OK, and told me I could call as many times as I wanted to for updates about his behavior. I even opted to include a 45 minute outdoor session per day, despite knowing that Romeo has never previously let anyone but me put a leash on him, I told them to try their best, and if he seemed like he couldn’t handle it, to not take him out. my intention was to leave him at the facility for less than 24 hours. I ended up extending his time for three more days. He thrived! When I picked him up, he had become new pals with a staff member named Caleb. Romeo‘s abuse history has included only men, and he had struggled most with them in general. Clearly, Caleb knows how to handle a dog like Romeo. Romeo was sitting for him, taking treats out of his hand, wagging his tail. I could cry! I am so incredibly pleased to have had this experience. Romeo will be attending boarding more frequently to help him with socialization and learning to be comfortable in new experiences. I feel confident that this facility can handle him, give him beyond adequate care and keep him comfortable and safe while he’s with them. I’m typically very Critical when reviewing different organizations and agencies, because I want people who read the reviews to have the full fax. I have nothing negative to say about this facility. You can trust them. Your dog will love them, and they will love your dog, even with all of the quirks. PS: I am a school, social worker, and as you probably know, social workers do not make much money. This experience was entirely affordable, and I can afford to do it often within a year to keep him socialized and experiencing new things.
Reply from Academy Kennels Boarding & Grooming Salon 2024.08.07
Maryann, Thank You for your great review. We loved having Romeo stay with us. He warmed up quickly to all of the staff and thoroughly enjoyed playtime and treats. Romeo is welcome back anytime.
Mia Trujillo
Mia Trujillo
2024.07.30
Such a great place to keep your fur babes! They took care of my two kitties while transitioning from AZ to here. They let me visit them every day until our home was ready! I highly recommend boarding your pets here!
Reply from Academy Kennels Boarding & Grooming Salon 2024.08.01
Thank you for the review, Mia. We loved having your fur babies with us. Whenever you need us next let us know and we will be happy to take care of them again.
Terry Finchet
Terry Finchet
2024.07.19
The last timectgere was a grooming appt. We use them for boarding numerous times a year. The care and love they give your pet is the best.
Reply from Academy Kennels Boarding & Grooming Salon 2024.07.19
Thank you, Terry, we are thankful for your great review. We work hard to provide a caring environment for our customers and their pets. We will see you next time you need us.
Bonita Clark
Bonita Clark
2024.07.17
We have been coming here for years...with our former set of dogs to our current duo. They run in and can't wait to see Tara for their grooming. So glad our dogs have such a loving place to go. The new ownership upped the game and are doing a fab job updating some of the systems. So grateful for the doggy daycare and boarding when we have needed those services!!
Reply from Academy Kennels Boarding & Grooming Salon 2024.07.18
Thank you, Bonita, for the review. We do appreciate your business and the high praise you give us. We are happy to take care of your dogs anytime.
Daniel March
Daniel March
2024.07.09
Great kennel and staff. Spacious room for my pups and my cats if and when I have either stay. Their groomer Tara is fantastic and friendly. The owner is involved with the place and in love with the animals. All around great experience, I would and have recommended.
Reply from Academy Kennels Boarding & Grooming Salon 2024.07.09
Thank you for trusting us with your pets, we take pride in making our clients happy and keeping their pets safe as well as healthy. We do thank you for your business and the great review.
Cindy Archer
Cindy Archer
2024.07.08
Caring professionals, clean facilities, open to reasonable requests, reasonable price.
Reply from Academy Kennels Boarding & Grooming Salon 2024.07.09
Thank you for the review Cindy, we are happy to hear that you enjoyed the services we provide. We look forward to taking care of your pet anytime.
marg dean
marg dean
2024.07.05
Great when leaving our dog Bear. Good staff & wonderful service.
Reply from Academy Kennels Boarding & Grooming Salon 2024.07.05
Thank you for the review, we do appreciate all the kind words.
Victor Mitchell
Victor Mitchell
2024.06.13
Reply from Academy Kennels Boarding & Grooming Salon 2024.08.01
Thank you for the positive review !
Hugh Bryce
Hugh Bryce
2024.06.11
This the best kennel in town the level of care they have provided is incredible. Keeping our dog safe and having secure place for him is very important to us and they continue to go above our expectations!!
Reply from Academy Kennels Boarding & Grooming Salon 2024.06.11
Thank you very much for the high praise. We love having your dog with us Hugh, he is a smart, energetic dog that we are happy to take care of for you whenever you need us to.
Tricia Lawson
Tricia Lawson
2024.06.07
This place is truly a hidden gem! I had an emergency situation and needed to board my kitty cat. After some searching I found Academy Kennels! They were so nice and accommodating to me being able to bring my cat in ASAP. They showed me around and not only was the facility clean, they have a wonderful staff, and provided amazing service. I was able to call and check on my kitty cat, to which they were always happy to provide an update. Will be using them again in the future to board both my cats and dog. 10 out of 10, recommend.
Reply from Academy Kennels Boarding & Grooming Salon 2024.06.07
Thank you very much for your amazing review. We enjoyed reading it and we definitely had fun with your kitty cat, we look forward to seeing you again and meeting the rest of your pack. Academy Kennels
Erik Young
Erik Young
2024.05.14
Dogs came back in good condition and happy. Thxs for taking care of them for 3 days
Reply from Academy Kennels Boarding & Grooming Salon 2024.05.14
We are happy that you are pleased with our services, we will take your dogs anytime that you need them boarded or groomed.
Barbara Busch
Barbara Busch
2024.04.11
Thank you, Tara and Academy Grooming! Simon looks just great!!!!
Reply from Academy Kennels Boarding & Grooming Salon 2024.04.17
Thank you, Barbara. We do our very best to keep our clients and their pets happy. We will see you and Simon next time.
brandon Wilcox
brandon Wilcox
2024.03.14
Academy kennels always takes care of my dogs while I'm out of town. They get plenty of play time, and a very clean kennels makes the stay even easier. Can't recommend enough!
Reply from Academy Kennels Boarding & Grooming Salon 2024.03.14
Thank you, Brandon, for the review. It is always a pleasure to take care of your dogs, we look forward to their next visit.