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Reviews ( 569 )
Michelle Carrillos
2024.12.22
I came in for a canon sx740 when it was sold out everywhere. There is a wide range of equipment and the staff is very knowledgeable as well as welcoming. I would come here again for any other camera/ computer purchases just because of the service provided.
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Darryl Moore
2024.12.01
This is my first order from them. So far so good.
Walter C. Vaught III
2024.12.01
Very Friendly! Super Fast Shipping!
Shahid Chaudhry
2024.10.26
Stopped by to pick up a charger. The guys were friendly and helped me find what I needed. Definitely will be back in the future.
Kelvin Ceron
2024.10.03
Guys are always helpful especially over the phone, I have made two purchases and within a couple of minutes they take my order and it’s ready to ship. This is the only place to go when it comes to electronics. I live over 100 miles away from this location and this is the only place I order from.
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Dr. Judith G.
2024.09.19
Verified
Walked in with a 2019 Mac screen glitch, no waiting, and it was fixed fright away. No charge! He also suggested a USB adaptive connection from Amazon but when we saw shipping, he said he could get it for me from his other store at less than half the price.
Magic Thug
2024.09.15
Jon was helpful with my camera needs, I was very confused about with bags were big enough for my new camera and he even showed me the best tripod compatible with it 💯
Thanks Magic Thug, its an honor to assist with such a great magician
Jeffrey Stewart
2024.09.04
A convenient alternative to the Apple Store. Professional, personable, efficient and knowledgeable. A plethora of electronic goodies; from electric bicycles, digital cameras, and of course, computers. Ask for Naz.
John Jr. M.
2024.07.26
Verified
Had a horrible experience with this store! I financed a handheld DJI camera, not only did the first package get lost it took over 2 weeks to get a replacement. Mind you I needed this as a gift well before that 2 weeks was up, I get the replacement finally and have to return it at this point in time after making almost 300$ in payments. The item was brand new never opened and mac star told me to return the item to the lender. I'm thinking ok cool I'll do that and the lender will refund me. WRONG! The lender received my item and is telling me because the item got sent back to them they don't do refunds that I should have sent back to the store for my refund and the lender is now telling me I actually still owe the 20$! Unbelievable! Contacted MAC Star via instagram about possible refund and just got left on read. DO NOT SHOP HERE
Thank you for taking the time to leave a review. We shipped out your order on 5/13 and it was delivered on 5/15. It shows it was signed by J. Mendoza. You reached out to us saying that you did not receive the camera or sign for it. We submitted a claim though Fedex. We told you to contact Acima to let them know you did not receive the camera. Acima put a hold on your payments. Fedex takes 7-10 business days to process a claim. The claim was denied since someone signed for it. We disputed the claim for you. We sent you a replacement as soon as Fedex approved the claim. When you reach out to us to return the 2nd camera, we advised you to return it to Acima. We do not accept returns because you are leasing the merchandise from Acima. It needs to be returned to them. If you did not want the camera, you could have let us know before we shipped it. Once the camera was delivered and signed for, you took possession of it and your lease payments resumed with Acima. We did our best to fight the Fedex claim and sent you the replacement camera. We have no control over your payments. You will need to contact Acima.
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Harshad Dave
2024.07.23
My iPad screen was frozen and I was not able to navigate. I'd tried bunch of YouTube tutorial but no luck. I was hoping to avoid a trip to the Apple store at the nearby mall. I found this place just by luck. I stepped-in and was immediately greeted. There was another customer ahead so I waited patiently and made small talk regarding cameras and accessories. Though I was not there for cameras it was good and helpful information. After Naz completed assisting the customer ahead of me, it was my turn. I explained to him my problem and he began troubleshooting. In the meantime, I carried own my conversation about the cameras. In less than 45 seconds Naz had figured out the problem. He resolved my issues under 1 minute. Now I will definitely be returning for cameras and PC related issues to this store. No more geek squad or the Apple store for me...this will be my one-stop shop. I am happy to recommend this store to my friends and family.
David Román F.
2024.07.17
I want to express my sincere gratitude for the excellent attention and advice you provided during my recent visit. Your suggestions and financing options were incredibly helpful in making an informed decision.
I greatly appreciate the dedication and professionalism you demonstrate in your service. Thank you for making my shopping experience so positive. Thank you Rohn.
With gratitude, David
Thanks David, its easy to assist someone who is kind and joyous so we do not deserve all the credit. Thanks for the review
Michael Rotter
2024.06.13
recommends
What can I say wonderful customer service thank you Melissa for all your help and understanding of my needs and wants. 5 star all around service
Thank you so much!!
Dominick Wells
2024.06.01
Absolutely spectacular service waited for me to arrive and made my wifes day perfect!
Thankyou!
Thank you it was our pleasure to assist. We enjoyed your company at our location
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Jennifer Wells
2024.06.01
Awesome business and customer service. They waited extra time for us after they close. They had a great deal on the camera I bought too. Cheaper than best buy. Highly recommend.
Narayan Biswas
2024.05.28
HFACE JAYS
2024.05.27
Gave us a great deal on a MacBook Pro, quick and easy, my daughter was being fussy and the owner gave her fruits and was making her laugh while we waited for our products. Overall great service great prices ! We will be going back!!
Gary Phan
2024.05.21
It was amazing having to come in and get my camera fixed. They usually dont do repairs but they had an additional screw to help fix my g7x mark 2, amazing service!!
Thank you and pleasure to assist
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Jihad Loddo
2024.05.21
Dipu
liam bowshier
2024.05.16
Dj Concise
2024.05.07
If you want to buy PC components from this place then don't. I was going to finance but instead I was just going to pay cash. I went to them asking if they can get certain parts for a PC build I'm doing and they said they could get them from their "supplier". I told them to let me know the prices and get back to me. I compared their prices to other known PC stores like Newegg and Microcenter. I even went on Amazon to check. I couldn't believe the inflated prices. If you look up the words "rip-off" in the dictionary I'm pretty sure you'll see the Mac Star Logo on there. Average price of Newegg, Microcenter, and Amazon was around $3000-$3100 after taxes. Macstar total price was $3700!!!!! Now tell me, who in their right mind with a hint of common sense would go through and do a purchase like that. I took the numbers back to my company and we literally laughed so loud that we had to look at the numbers 3x to make sure it wasn't a joke. Covid is over. Prices shoud not be over retail. Even if you get approved for financing there s no way. Look folks, before you go here make sure you do your research on the product you want and make sure the pricing is on par with what Mac Star is selling. If you view their name backwards it spells out RATSCAM. Coincidence? Or just a sign to keep away? You be the judge. I'm pretty sure the owner and employees are going to come up with some clever reply to dissuade this review but don't believe in the manipulation. Just good old fashioned used car salesmen selling electronic products for more then what is on the market. For reference I've include the parts and comparisons below in an Excel spreadsheet. You can look it up yourself. Numbers don't lie.
Edit 5/7: They answered my review by correcting my math and I admit i calculated wrong but even after the new pricing on their end they’re still more expensive then what the stores sell it for. Pathetic.
Thank you for taking the time to leave a review. If you add up the total in your excel sheet, you will see that it adds up to $3383.26 not $3740, which is the correct total for the parts you requested. We do not carry the parts you requested. Since you are a loyal previous customer and wanted to use our no credit needed payment option, we wanted to accommodate you. We did take the time and effort to find these parts, but we could only find them at MSRP. If you are still interested in using your approval, feel free to reach out to us.