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Recenze ( 198 )
Lee Moreno
2024.08.19
Using Green Leaf Air was the best decision I ever made for my home.
The sales process was friendly, professional, and personal. They did a great job evaluating my home, and made the best recommendations.
Their pricing was more than fair, and they have the absolute best warranty in the market.
I would absolutely use them again; and appreciate Rick, Debbie, and their installation crew for their service.
Dear Lee Moreno,
Thank you so much for sharing your experience with Green Leaf Air! We're delighted to hear that choosing us was the best decision for your home. It's great to know that you found our sales process friendly, professional, and personal—those are exactly the qualities we strive for.
We're also pleased that our evaluation of your home led to the best recommendations and that our pricing met your expectations. Our team takes pride in offering the best warranty in the market, so we're thrilled that you appreciated it.
Rick, Debbie, and the installation crew will be especially glad to hear your kind words. We’re grateful for your trust and look forward to serving you again in the future.
Best regards,
Green Leaf Air
Xavier Bannis
2024.08.11
Just had my AC system installed buy Green Leaf Air a week ago, and wow! These guys are amazing. Like everyone here, I was shocked to discover that Green Leaf quoted prices that were in many cases, half of what other companies were quoting us. At first, I just thought Rick was making a mistake: He didn't understand the complexity of my situation, or they didn't include some important component, or something! Nope, Green Leaf pricing really is better than most anything out there.
When it was time for the install, the guys showed up bright and early on a Saturday morning and went right to work. Within a few hours, they were done and had cleaned up after themselves. I did get a bit worried though, when after a few hours, the system wasn't cooling right. I texted Rick and he was on it! It was all hands on deck at our house trying to figure out what the issue was. Turned out, it was just an equipment issue, not an installation problem. By Sunday, they were out in force at our house and got the issue fixed. No excuses, no finger-pointing. Just prompt and polite service; the customer service by these guys is simply unmatched. From Rick who is so friendly and quick to respond, to the ladies in the office who are always available to help with questions. I cannot recommend Green Leaf Air enough.
Dear Xavier Bannis,
Thank you so much for your detailed and glowing review! We’re thrilled to hear that you had such a positive experience with Green Leaf Air, from the initial quote to the final installation. It’s wonderful to know that our pricing stood out to you and that we could provide such great value for your home.
We’re glad to hear that our team made a strong impression by arriving early and working efficiently on a Saturday morning. We apologize for the initial concern with the cooling system, but we’re pleased that Rick and our team were able to address the issue promptly and professionally. Providing quick, reliable, and courteous service is something we pride ourselves on, and it’s great to hear that it made a difference for you.
Thank you for highlighting the efforts of our entire team, from Rick to our office staff. Your recommendation means the world to us, and we look forward to continuing to serve you and others with the same level of dedication.
Best regards,
Green Leaf Air
Linda T.
2024.07.13
I waited at home from 8:00 a.m. to noon for my scheduled plumbing repair. At 2:17, I receive a call that the plumber was on the way to my house. Yea, no. I don't want to give my hard-earned money to companies who treat me with disrespect. Hello, we have the technology now to actually contact people in real-time, on the run. Green Leaf simply doesn't care about the customer.
SRIKANTH DOMA
2024.06.21
I had my AC unit install completed about a week ago. I am very satisfied with new a/c unit. the price was cheaper than the quotes from other companies and they gave warranty with AC unit as well as labor. The total experience was good. If anyone needing to replace AC unit i recommend Green Leaf Air.
Dear SRIKANTH DOMA,
Thank you for taking the time to share your experience with Green Leaf Air! We're delighted to hear that you’re very satisfied with your new AC unit and that you found our pricing to be competitive. It’s great to know that our warranty coverage and overall service met your expectations.
We appreciate your recommendation and are glad that we could provide a positive experience from start to finish. Should you or anyone you know need HVAC services in the future, we’d be happy to assist.
Best regards,
Green Leaf Air
Robyn Lilly
2024.06.13
Greenleaf AC did a wonderful job on our AC install. I have used another AC company in the past for a different unit install and I way overpaid for one unit. Greenleaf's transparent pricing is a sigh of relief when one is shopping to replace AC units. Not only was I able to replace our broken unit, I was able to replace another older unit as well. Greenleaf still beat out the other company's price for one unit, and I was able to get two units and still saved money!
The installation day was seamless and the team left my house clean of installation debris. We will be recommending Greenleaf to our friends in the future.
Dear Robyn,
Thank you so much for your detailed and positive review! We're thrilled to hear that you had such a great experience with Green Leaf Air. Transparent pricing and customer satisfaction are top priorities for us, and we're glad to know that you found our pricing fair and competitive. It's wonderful that you were able to replace both units and still save money compared to other companies.
We're also pleased to hear that the installation process went smoothly and that our team left your home clean and tidy. Your recommendation means a lot to us, and we look forward to serving you and your friends in the future. Thank you again for choosing Green Leaf Air.
Best regards,
Rifat Ahmed
Digital Marketing Manager
Green Leaf Air
Abbie Ewell
2024.06.02
Very happy with the service and price. Very friendly customer service. I got multiple quotes around town and this was by far the lowest especially for top I of the line.
Update: after getting the new HVAC installed I noticed the house was still having trouble cooling down on the hottest days (so far). So I contacted Greenleaf Air and they responded immediately and came out to troubleshoot. Rick and David were incredible. Rick is so kind, personable, and you can tell he truly cares about the customer—which is so unusual I feel like these days. He and David combed through the house top to bottom to get a better idea of what was going on. Through the whole process they kept me in updated with estimates and photos of issues they found (with ducts, seals, condenser drainage issues, etc). In the end they quickly did multiple repairs at what I think was a very reasonable cost. For much LESS work another company had quoted me a much much higher cost! Now I just need to see how the system withstands the super hot days and I’ll report back. All in all, I feel like I’ve found a real gem of a company that has the trifecta of reasonable costs, quality work, and excellent customer service.
Dear Abbie,
Thank you for your fantastic review! We're thrilled to hear that you are very happy with our service and pricing. Our team strives to provide friendly and efficient customer service, and it's great to know that you found our prices to be the best in town, especially for top-of-the-line products.
We appreciate your feedback and look forward to serving you again in the future!
Best regards,
Rifat Ahmed
Digital Marketing Manager
Green Leaf Air
James Rhodes
2024.05.30
Can’t say enough good things about Green Leaf Air! If you are looking for an AC unit replacement in DFW, you can stop looking and call Green Leaf. Seriously. They replaced two of our units last year, and just finished replacing a third unit for us this week. Calling them again this year was a no brainer! Polite, professional, timely, honest, great/best value (price + warranty), easy to get a hold of, etc. Worked with Rick and several people in their main office for each unit. They even installed a temporary fix on our third unit that needed to be replaced - at no cost to me - until they could come out for install after the holiday weekend! Amazing and unexpected, but very appreciated. Do yourself a favor and at least get a quote to try and win your business - you won’t be disappointed!!
Robert Young Sr
2024.05.22
I had my install completed about a week ago. I am very pleased with new a/c unit. First, the price was unbeatable almost 3000 cheaper than the quotes from other companies which made me somewhat skeptical. Not only was the quotes better so is the warranty and the things included in the install that they other companies said they would not replace. The total experience was too notch. If you are needing to replace you unit there is not need to look anywhere else Green Leaf Air is the right choice don't waste you time with anyone else. 5 stars easy.
Marty Ellis
2024.05.12
Replaced my HVAC, clean fast and thorough. Highly recommend.
Dear Marty,
Thank you for your kind review! We are delighted to hear that you had a positive experience with our HVAC replacement service. Our team takes pride in being clean, fast, and thorough. Your recommendation means a lot to us.
We look forward to serving you again in the future!
Best regards,
Rifat Ahmed
Digital Marketing Manager
Green Leaf Air
Sandra Fabiano
2024.04.30
Quickly determined issue with our furnace and replaced parts shortly after.
Dear Sandra,
Thank you for sharing your experience! We're glad to hear that our team quickly identified the issue with your furnace and promptly replaced the necessary parts. Your satisfaction is our priority.
We appreciate your feedback and look forward to assisting you again in the future!
Best regards,
Rifat Ahmed
Digital Marketing Manager
Green Leaf Air
Cynthia Bowlin
2024.04.25
I cannot be more pleased with the entire process.
Green Leaf is indeed a "one stop shop" from sales to installation, registration of my warranty and followup
from the team. One perfect
example Is that before the
final install was complete and no expectations of cold weather dropped to
44 outside and 64 inside.
After consulting with Rick
Landon and her husband drove into Dallas at 1145
Pm to bring a heater of theirs so I could sleep comfortably. That is 5 star
service personified! The entire team is to be commended.
Dear Cynthia,
Thank you so much for your heartfelt review! We are thrilled to hear that you are pleased with the entire process and that you consider Green Leaf Air a "one-stop shop" for all your needs.
Rick, Landon, and the rest of our team always strive to go above and beyond for our customers, and we are glad to hear that their efforts made a difference for you. Your story about them bringing a heater late at night is a true testament to their dedication and commitment to providing 5-star service.
We truly appreciate your kind words and commendation. It means a lot to us, and we look forward to continuing to serve you in the future!
Best regards,
Rifat Ahmed
Digital Marketing Manager
Green Leaf Air
patricia cole
2024.04.17
We had the very best experience with Green Leaf Air! Would highly recommend them if you need a new air/ heat system installed. From the initial meeting with Rick, to the installers and the office ladies, Emily and Debbie, this company aims to please and makes sure all is done right with you. We could not be more pleased. In this day and age Green Leaf Air is beyond exceptional and very professional! The best company we’ve dealt with in many years.
Dear Patricia,
Thank you for your wonderful review! We are delighted to hear that you had the best experience with Green Leaf Air. Your recommendation means a lot to us.
From Rick, our installers, to our office team members Emily and Debbie, everyone is dedicated to ensuring that our customers are satisfied and that everything is done right. Your kind words about our professionalism and exceptional service are truly appreciated.
We are grateful for your feedback and look forward to serving you again in the future!
Best regards,
Rifat Ahmed
Digital Marketing Manager
Green Leaf Air
sb ftw (sbftw)
2024.04.08
I am so pleased with everything about this HVAC installation. The installers were very good leaving the house and attic work area very clean . No performance issues to report. I only wish i had replaced those awful Lennox units much sooner.
The 4 ton Trane downstairs is cooling so much better and the upstairs 3 ton unit with the variable fan speeds is far superior and cooling fast-it's just great. I feel that everything was done at a very fair price / strong valve.
ps- Just had family and Grandkids visiting for Easter week and everyone noticed the"Cool" difference👍
Best Regards,
Scott L
Dear Scott,
Thank you so much for taking the time to share your positive experience with our HVAC installation! We're thrilled to hear that the installation process met your expectations, leaving your home and attic clean and tidy. It’s great to know that you're experiencing no performance issues with your new system.
We're especially pleased that the Trane units are making such a noticeable difference in your home’s comfort level, providing you with much better cooling than the previous Lennox units. Hearing that the 4-ton unit downstairs and the 3-ton unit with variable fan speeds upstairs are working well for you reaffirms our commitment to offering quality products and services at a fair price. We believe in providing strong value to our customers, and your feedback is a testament to that commitment.
The fact that your family and grandkids noticed the "cool" difference during their Easter week visit is the icing on the cake! We understand the importance of creating a comfortable environment for loved ones, and it's wonderful to know we could contribute to making your family gathering even more enjoyable.
We're here for any future needs or questions you might have. Thanks again for choosing us for your HVAC needs and for recommending our services. We look forward to serving you for many years to come!
Warmest regards,
Rifat A.
Digital Marketing Manager
Green Leaf Air
Lauren R
2024.02.28
Everything went great! and the new units (Trane 16seer heat pump).. are running great.
Only thing... I emailed questions throughout process. But then I'd have to call to notify them that I emailed. Seems they dont communicate via email. Which is fine. However... they sent the quote via email. so... thought it was strange they wouldn't answer an email. Again... great experience. 100% recommend.
Rick explained everything perfectly.
Hopefully my positive feedback will still true after my units are a few months old. currently installed 1wk ago today.
Hi Lauren,
Thank you so much for taking the time to share your experience with our company! We're thrilled to hear that your new Trane 16 SEER heat pump units are running great and that you had a positive experience working with Rick. Ensuring that our customers are fully informed and comfortable with their installations is a priority for us, and it's wonderful to know that Rick was able to explain everything perfectly.
Regarding your feedback on our communication process, we sincerely appreciate your honesty. We aim to provide seamless and efficient communication through all channels, including email, and we apologize for any inconvenience you experienced in this regard. Your feedback is invaluable to us, and we are actively working on improving our internal communication processes to ensure that email inquiries are responded to promptly and efficiently. We understand the importance of keeping all lines of communication open and clear, especially since email was the chosen method for sending your quote.
It's heartening to hear that, despite this hiccup, you would still 100% recommend our services. We're committed to maintaining the high standard of service you experienced and to making continuous improvements based on the feedback of our valued customers like you.
We look forward to ensuring that your positive feedback remains true in the months to come and beyond. Please feel free to reach out to us at any time if you have further questions, concerns, or need assistance with your units. Your satisfaction and comfort are our top priorities.
Thank you once again for choosing us for your heating and cooling needs, and for your recommendation. We're here for you anytime.
Warm regards,
Rifat A.
Digital Marketing Manager
Chan Krish
2024.02.26
Installed a HVAC unit with Green Leaf. Satisfied overall with the service, staff, sales process and the price. They offer a variety of options. Did install within half day and cleaned up the site well. Highly recommend Green Leaf.
Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that you were satisfied with our service, from our staff and sales process to our pricing and the variety of options we offer. It's great to know that the installation of your HVAC unit was completed efficiently within half a day and that our team made sure to leave your site clean and tidy. Your recommendation means the world to us, and we look forward to serving you and others with the same level of excellence in the future. Thank you for choosing Green Leaf Air!
— Rifat A.
Digital Marketing Manager
Green Leaf Air
Richard F
2024.02.17
Feb 2024 Update-
The Service is horrible (Check the ratings on BBB, Trustpilot, Manta, Tugo, Fyple, Yelp, etc.) and the city inspector failed the install (I also got charged for the service before the instillation). I am still awaiting for the correction, but not sure if Rick will send the new installer to fix the errors (The install was done in August 2021 and the technician was fired shortly after the install-I wonder why?). My System is not fully charged and green leaf air refuses to check the system and does not answer my calls. This has been reported to BBB and Trane.
Make sure to do your homework and ask questions before choosing this installer.
The customer knows that maintenance checks are an additional cost, yet he threatened us with more bad reviews if we did not give it to him for free. This is why we no longer answer his phone calls, or respond to his threats of extortion. His system did pass city inspection, he is aware of this, but continues to lie about it online. Also, the photo he posted is not of our install, but of his other older unit that he did not replace. He also writes other fake negative reviews about us online under other names.
anne baldwin
2023.12.01
My first experience with Green Leaf Air was about 2 years ago when it became necessary to replace the largest of my 3 HVAC systems.
I received several quotes that were were all over the place with costs, a very daunting experience to say the least!
Rick visited my home and explained the industry to me with transparent pricing as opposed to “let’s make a deal” based upon what the salesperson thought they could get out of me.
I have just replaced my other 2
systems with Green Leaf Air and also referred two of my daughters and a best friend to them for HVAV replacement.
I highly recommend this company!
Dear Anne,
Thank you so much for your continued trust and support in Green Leaf Air! We're truly grateful for your kind words and for recommending us to your family and friends. It's fantastic to hear that Rick's approach and our transparent pricing made your experiences with us positive and straightforward. We're here to ensure you always receive honest and reliable service. Looking forward to continuing our relationship in the years to come!
Warm regards,
Rifat Ahmed,
Digital Marketing Manager,
Green Leaf Air
Young Heo
2023.11.09
Green Leaf Air is the best HVAC company in DFW. I was able to get the best price and top brand. From the estimate to the installation, every step was smooth. Their warranty is also superb compared to others. Do noy hesitate to call them. Thanks, Green Leaf Air!
Dear Young Heo,
We're absolutely delighted to hear about your positive experience with Green Leaf Air! Thank you for highlighting our competitive pricing, smooth process, and warranty offerings. Your recommendation is greatly appreciated and it's our pleasure to have provided you with top-notch service. Should you need any further assistance, please don't hesitate to reach out.
Best regards,
Rifat Ahmed,
Digital Marketing Manager,
Green Leaf Air.
Brent Sellers
2023.10.19
Awesome customer service and Value.
Dear Customer,
Thank you for the shout-out! We're thrilled to hear you enjoyed our service and found great value in it. Your feedback truly brightens our day. Let us know if there's anything else we can do for you in the future.
Regards,
Rifat Ahmed
Digital Marketing Manager
Green Leaf Air
Joaquin Galvan
2023.10.19
Excellent service! Would recommend them to anyone requiring a new HVAC system.
My old A/C (2.5 ton) was struggling to cool my home. Electric bill was getting out of control. I had several companies quote me for a full system replacement for ~16k. Green Leaf Air worked with me and saved me almost half the cost of everyone else. Rick Baker from Green Leaf Air was excellent to work with. He was honest and transparent when discussing cost. The installation team was amazing. Super friendly and explained the entire process. Once the work was completed, they did a walk through with me and made sure my home looked exactly how it was before. My home is finally cooling properly, and my electric bill has been cut by half.
Dear Customer,
Thank you for sharing your experience with Green Leaf Air! We're thrilled to know that Rick and our installation team lived up to your expectations. It's always our goal to ensure our customers receive both top-notch service and value. Hearing that your home is now cooling efficiently and you're seeing those savings is music to our ears! If you ever need anything in the future, don't hesitate to reach out.
Regards,
Rifat Ahmed,
Digital Marketing Manager,
Green Leaf Air