Green Planet Restoration of LA Reviews 2025

Eric Clarke

2025.02.28

We had the Green Planet Restoration team resolve water damage which took out our kitchen. Everything from start to finish went smooth. On top of that they return calls quickly, shared tons of useful experience with us, showed up on time and were polite and courteous. The project manager Ezequiel was exceptional!

Reply from Green Planet Restoration of LA 2025.02.28

Thank you, Eric! We're thrilled to hear about your positive experience with our team, especially Ezequiel. Your feedback on our communication and expertise means a lot. We're here for any future needs!

Goldie R.

2025.02.25

Genner went above and beyond!
Everything went great!
Outstanding work!
Very Positive Everytime.
You and your team excell in your greatness.
We highly recommend Green Planet Restoration in Chatsworth.
To You Genner and your team thank you so much you've made a difference in our quality of life.
You guys are truly fabulous and do amazing work!
Untill Next time....
Keep going strong.
Goldie Ronga

Jessica Watson

2025.01.10

Green Planet restoration did a great job, and Cesar was so helpful and made my pack in and pack out so smooth and stress-free. He and his team were great to work with. Thanks guys!

Reply from Green Planet Restoration of LA 2025.01.11

Dear Jessica Watson,

Thank you so much for taking the time to share your experience with Green Planet Restoration of LA. Your wonderful words truly warmed our hearts! We are beyond thrilled to hear that Cesar and the team made your pack-in and pack-out process smooth and stress-free. It means a lot to us that you found our services helpful and that our team was a joy to work alongside. Your support not only reassures us but also inspires us to continue delivering excellence every step of the way. If you ever need anything in the future or just want to say hi, don't hesitate to reach out. Best wishes from all of us!

Warm regards,

The Green Planet Restoration Team

Jessica W.

2025.01.10

Cesar and his team at Green Planet restoration were so helpful and made the pack in and pack out of my home for repairs so easy and straightforward. He was great to work with and I'm really happy with the service they provided. Thanks guys!

Steve Shiba

2025.01.08

After my Condo flooded from the unit above me I tried to use ServPro to fix the damage. What a mistake. The insurer, State Farm, seemed perfectly reasonable and marginally attentive, but ServPro Encino did not want to deal with my problem and passed me off to another office. 4 months of back and forth and I still had no resolution.
So I did an internet search and found Green Planet Restoration of LA. WHAT A DIFFERENCE! Gidy responded quickly to my initial inquiry, was very reasonable, knowledgeable and professional. As opposed to ServPro which gave me the run around for 4 months and couldn't see fit to give me an estimate for the work to be done in all that time, Gidy arranged for their "exactimator" to survey my damage and provide the insurance with a quote in about 10 days. It might have happened faster than that but Thanksgiving got in the way.
The estimate they provided was 90% accepted by the insurance, I lost 10% due to the age of my unit, something about depreciation. Gidy had the exactimator review what the insurance said, fought them on my behalf, and got me an extra $1900 in coverage.
Because of it being water damage there was mold remediation and a drying phase which made for a few extra days of drying, but all in all the repair work went well, and even though I had some initial trepidation of leaving them alone in my place, Gidy assured me that his guys were all insured and he would be supervising the work. I gave Gidy the keys to my condo and never had a concern after that.
So long story short, DO NOT BOTHER WITH ANOTHER COMPANY, use GREEN PLANET RESTORATION OF LA

Reply from Green Planet Restoration of LA 2025.01.08

Dear Steve,

Thank you for taking the time to share your experience, and thank you for entrusting Green Planet Restoration of LA with your property restoration needs. We understand that experiencing water damage in your home can be incredibly stressful and disruptive, and we are truly sorry to hear about the challenges you faced prior to reaching out to us.

At Green Planet Restoration, our primary goal is to provide top-notch service and support throughout the restoration process, ensuring that our clients feel heard and cared for every step of the way. It's disheartening to hear that your previous encounters left you feeling neglected, and we're grateful that you gave us the opportunity to address your concerns and restore your home.

We are committed to maintaining transparency and open communication, and we're delighted to know that you felt supported in our care. Navigating insurance claims and the restoration process can indeed be complex, and we pride ourselves on advocating for our clients to ensure a smooth and efficient resolution.

Your satisfaction is our ultimate reward, and it was a pleasure to assist you in your time of need. Please know that should any questions or further needs arise, you are welcome to reach out to us anytime. We’re here to help and ensure that your home remains a place of comfort and safety.

Thank you once again for choosing Green Planet Restoration and for entrusting us with your property. We wish you all the best and a swift return to normalcy in your beautiful condo.

Warm regards,

The Green Planet Restoration of LA Team

Ron Richards

2024.12.20

Cesar, Green Planet Restorations very efficient, friendly, and prompt. Very helpful also.

Reply from Green Planet Restoration of LA 2024.12.27

Hi Ron,

Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that Cesar and the rest of the Green Planet Restoration team could provide you with efficient and friendly service. It's always our goal to ensure our customers feel supported and well taken care of. If there's anything else we can assist you with or if you have any more feedback, please don't hesitate to reach out. Looking forward to serving you again in the future!

Warm regards,
The Green Planet Restoration of LA Team

Willy D.

2024.12.13

Green Planet exceeded expectations. They were prompt, efficient, and effective. Gidy and his team went to work immediately and contained the damage and kept our family safe from environmental hazards. Ronit, who works in the office was very helpful and professional and made a difficult experience easier to deal with. Thank you Green Planet!!!

Molly J.

2024.12.11

This review (for now) is about water mitigation only (restoration is still in progress).

We noticed a leak in a downstairs bathroom and called a leak detection service. After identifying the source, they recommended Green Planet. Carlos came out and was fantastic. He became the immediate point of contact with our insurance adjuster and was able to make sure that everything was covered. This turned into a massive job (the leak downstairs originated in the bathroom upstairs), all of which was approved by the insurance. The water mitigation was taken care of immediately and we have been able to move on to the restoration.

Yuen H.

2024.12.11

When the Mountain fire burned through Camarillo at the Los Posas Estates my house was very fortunately to be saved by the firefighters, only losing a garage. The day that I contacted my insurance broker Green Planet Restoration contacted me and started to work the next day. They have been very professional, knowledgeable, fast, and efficient. Very special thanks to Ruben, Nir, Idan, and Erik. They are knowledgeable professionals who I can trust to get the job done.
Thank you again Green Planet Restoration
Mrs. Hall

Calvin Y.

2024.12.10

We discovered a water leak from the hot water line from our water heater. We called Shellback Plumbing who we have used before and they plugged up the leak the next day but there's noticeable moisture on several drywalls and a section of our hardwood flooring. We had a restoration company come by the same day to give us an estimate on the repairs. He gave a brief overview of the process and then left as I wanted to wait on making a decision. Was hesitant to use them because they didn't have any reviews on Yelp or elsewhere. Green Planet was the second company we contacted and Carlos (Green Planet) was at our door the next day. First impression: very courteous and patient, he gave a much more thorough walkthrough of what was needed to be done, the process with insurance and the adjustors, what to expect with the claim. I gave him the go-ahead there and then to proceed with the mitigation work. This was the first major incident we had in our house where the damages exceeded our deductible and thus it was completely foreign on how to proceed. Carlos was just great, he provided me with information to questions that I didn't even formulate yet; he brought over commercial dehumidifier machines to dry out the moisture in the affected areas. When the insurance adjuster came to inspect the damages, Carlos was here and he expertly guided the adjuster on the damages and I truly felt Carlos represented me to the insurance company. Throughout the mitigation process, Carlos was a great supporter -- he's knowledgeable, he's friendly, and he's always ready to give help however he can. I'm truly thankful to have him as my project manager. He and his team quickly resolved the mitigation part and now we're just pending the insurance claim to be approved for the restoration to be completed.

Reply from Green Planet Restoration of LA 2024.12.10

Thank you so much for taking the time to share your experience with Green Planet and Carlos! We're thrilled to hear that Carlos was able to provide such exceptional service during what can be a stressful situation. We understand how overwhelming it can be to deal with home damage, especially when it's your first time navigating an insurance claim.

Brandon S.

2024.12.10

Carlos Montes was the one that helped us out. Very honest and great quality work! Would recommend him to anyone!

Reply from Green Planet Restoration of LA 2024.12.10

Thank you so much for your kind words! We're thrilled to hear that Carlos provided you with honest and high-quality work. Your recommendation means a lot to us and speaks volumes about the dedication and expertise of our team. If you ever need assistance in the future or have any questions, please don’t hesitate to reach out. We’re here to help!

S F.

2024.12.03

I've used GPR in the past before and they were great again this time. Gidy came the next time to assess the water damage. We had a leak through our new roof. The quote was up front and the work was started immediately. I recommend their services for water damage and mold remediation.

Reply from Green Planet Restoration of LA 2024.12.10

Thank you for your continued trust in Green Planet Restoration! We're delighted to hear that you had another positive experience with us, and that Gidy was able to assist you promptly with the water damage assessment. If you need any further assistance or have questions in the future, please don’t hesitate to reach out.

Linda LaJeunesse

2024.11.30

Green planet restoration Ceasar and the team did a wonderful job in restoring my furniture and mattresses. They explained the process and followed through as they said. I highly recommend this company!

Reply from Green Planet Restoration of LA 2024.12.03

Dear Linda LaJeunesse,

Reading your glowing review truly brought a smile to our faces here at Green Planet Restoration of LA! Thank you for taking the time to share your experience with us. It’s deeply heartening to know that you were pleased with the restoration of your furniture and mattresses. At Green Planet, we are passionate about bringing cherished items back to life and enhancing their beauty, and knowing that we have exceeded your expectations is incredibly rewarding.

Ceasar and the team are overjoyed to hear your praise. They take immense pride in their work, and it's feedback like yours that fuels their dedication. Your acknowledgment of their efforts to clearly explain the process and stick to their promises means the world to us. Transparency and reliability are values we hold dear, and it's wonderful to hear that these have translated into a positive experience for you.

Your recommendation is the greatest compliment you could offer us, and it inspires us to continue delivering such high-quality service to all our clients. We understand the importance of your personal belongings and cherish the trust you have placed in us to care for them.

If you ever have more restoration needs in the future or simply need some advice on maintaining your beautifully restored items, please don’t hesitate to reach out. We’re more than happy to assist you in any way we can.

Once again, Linda, thank you for your kind words and support. We hope the newly restored furniture and mattresses bring you comfort and joy for many more years to come!

Warm regards,

The Green Planet Restoration Team of LA

Julie Cross

2024.11.24

Green Planet Restoration has been great. Cesar and the team packed out our house after a water loss. They were fast and helpful and polite. Made a stressful experience better.

Reply from Green Planet Restoration of LA 2024.12.03

Dear Julie Cross,

Wow, thank you so much for taking the time to leave us such a glowing review! We sincerely appreciate your kind words and are thrilled to hear that your experience with Green Planet Restoration of LA was a positive one during such a challenging time.

It warms our hearts to know that Cesar and the team were able to provide you with the prompt, helpful, and courteous service that made this tough situation a little easier for you. We understand how overwhelming it can be to deal with uncertainties after a water loss, and our goal is to bring some relief and support through efficient and friendly assistance.

Each member of our team is committed to maintaining the highest standards of professionalism while extending understanding and care to each customer. Hearing that we were able to achieve this for you truly validates the efforts of our dedicated team. Cesar and the crew will be delighted to hear your appreciation, as they strive every day to provide our clients with peace of mind and quality results.

Your feedback encourages us to continue to pursue excellence in all that we do. If you have any more needs or questions in the future, please don't hesitate to reach out. It would be our pleasure to serve you again or assist in any way possible.

Thank you once more, Julie, for choosing and trusting Green Planet Restoration. We wish you all the very best and a speedy return to normalcy in your lovely home.

With heartfelt gratitude,

The Green Planet Restoration Team

conpome ABCDEFGHIJKLMNOP

2024.11.18

Green Planet Restoration Cesar very professional

Reply from Green Planet Restoration of LA 2024.11.19

Thank you, Cesar! We're delighted to hear you had a great experience with our team. Your feedback motivates us to maintain high standards.

Augie Ortiz

2024.11.11

Cesar and his team for pack out/pack in were absolutely amazing. They took extra care of our belongings, wrapped/ boxed every item of ours. Very friendly and professional. Highly recommended green planet restoration

Reply from Green Planet Restoration of LA 2024.11.12

Thank you, Augie, for your wonderful feedback! We're thrilled to hear that Cesar and his team exceeded your expectations with their careful handling of your belongings. Your recommendation is greatly appreciated, and we're delighted to have served you with our high standards of professionalism and care.

Lucy Goosey

2024.11.07

Green Planet Restoration Caesar Pack out
I have been very pleased with the efficiency and careful work Caesar and his crew managed in moving and packing my furniture and belongings. I recommend him and his company highly.
Evelyn K

Reply from Green Planet Restoration of LA 2024.11.08

Thank you so much for taking the time to share your positive experience with Caesar and the team at Green Planet Restoration! We are delighted to hear that their efficiency and care met your expectations. Your recommendation means the world to us, and we’re grateful for the trust you placed in our company. We’ll be sure to pass along your kind words to Caesar and his crew.

If you ever need our services again, please don’t hesitate to reach out. We’d be more than happy to assist you!

Joan Hulihan

2024.11.05

Green Planet Restoration Pack out with Cesar and his team did a great job. They are friendly and work fast and thoroughly. I am very pleased. They are expert at putting furniture together. Nothing broken because they were so careful.

Reply from Green Planet Restoration of LA 2024.11.07

Thank you, Joan! We're thrilled you had a great experience with Cesar and the team. Your satisfaction and the careful handling of your furniture is our priority. We appreciate your wonderful feedback!

armen armoutian

2024.11.01

Green planet restoration, Ceasar was very professional, careful about everything, we got all our stuff back the same way they took it. Really appreciate for a job well done

Reply from Green Planet Restoration of LA 2024.11.03

Thank you, Armen! We're delighted to hear that Caesar provided professional service and took great care with your belongings. Your satisfaction means a lot to us!

Chris Stevens

2024.10.31

Cesar from Green Planet Restoration is amazing. They were completely professional even early for appointment and waited. Everything sent for storage was wrapped securely with blankets for protection. Could not have asked for better team than Cesar and him crew. HIGHLY RECOMMEND!!!

Reply from Green Planet Restoration of LA 2024.11.03

Thank you, Chris! We're thrilled to hear that Cesar and the crew exceeded your expectations. We'll be sure to pass along your kind words. Your recommendation means a lot to us!

greenplanetrestorationlosangeles.com

Green Planet Restoration of LA Reviews

greenplanetrestorationlosangeles.com

Reviews ( 228 ) 4.8