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Reviews ( 102 )
Supreet Kaur sangha
2024.12.20
Amazing services by Sneh. My experience is above and beyond 5Star.
Jashan Preet
2024.12.17
“I was quite nervous about my waxing appointment, but Dilpreet turned it into a truly pleasant experience. She is incredibly kind, humble, and professional, creating a calm and welcoming atmosphere from the moment I walked in. Her attention to detail and gentle approach made the process smooth and far less daunting than I expected. I felt completely at ease in her care. I highly recommend Dilpreet to anyone—whether you’re a first-timer or not—you’ll leave feeling comfortable and confident. Truly exceptional service!”
We're glad to know you had a positive experience with us. We're always looking to provide the best service possible, so we'd appreciate hearing what we did well and how we could make your next visit a 5-star experience. Your feedback is invaluable to us. Hope to hear from you soon!
Manjinder Kaur
2024.12.13
Absolutely great work by divya. She did my haircut and styling and literally made my day. The place has a great vibe and wonderful service.
We're glad to know you had a positive experience with us. We're always looking to provide the best service possible, so we'd appreciate hearing what we did well and how we could make your next visit a 5-star experience. Your feedback is invaluable to us. Hope to hear from you soon!
Shefali Varma
2024.12.13
Loved the experience and Rose was amazing and super gentle, highly recommend her and the salon!
We're glad to know you had a positive experience with us. We're always looking to provide the best service possible, so we'd appreciate hearing what we did well and how we could make your next visit a 5-star experience. Your feedback is invaluable to us. Hope to hear from you soon!
you tubefam
2024.12.13
Anagha CM
2024.12.13
I recently got my haircut at HairPalace Salon, and Divya did an amazing job! 💇♀️ She was so professional, and I absolutely loved the style she gave me. 🥰The owner was also super friendly and welcoming. 😊 I often visit the salon for threading with Rose or Sneh—they are both incredible at what they do! 💕And affordable prices! Highly recommend this place! 🌟
We're glad to know you had a positive experience with us. We're always looking to provide the best service possible, so we'd appreciate hearing what we did well and how we could make your next visit a 5-star experience. Your feedback is invaluable to us. Hope to hear from you soon!
F K
2024.12.07
I recently got a haircut and eyebrow done from Sneh, and I couldn't be happier with the results! She did an amazing job and really took the time to understand what I wanted.
We're glad to know you had a positive experience with us. We're always looking to provide the best service possible, so we'd appreciate hearing what we did well and how we could make your next visit a 5-star experience. Your feedback is invaluable to us. Hope to hear from you soon!
Shivani Gupta
2024.12.06
Excellent customer service
Aman
2024.12.03
Divya was exceptional at her job! As this was my first time at their location, I had a great experience and felt well taken care of. I’ll definitely be recommending her services to others…
We're glad to know you had a positive experience with us. We're always looking to provide the best service possible, so we'd appreciate hearing what we did well and how we could make your next visit a 5-star experience. Your feedback is invaluable to us. Hope to hear from you soon!
S C
2024.12.01
I went there first time yesterday after checking good reviews but I was so disappointed. I will never recommend this as the owner didn't want new customers. She has her friends with whom she can run her business. I have booked my appointment for me and other 3 people. 2 girls were doing my and my daughter's hair cut but at that time owner friend came and ask those girls to accommodate here and when that girls said you have to wait as 2 people with me in line as they have appointment before you. She called that owner and then she told that girls to call the owner and when that girl called the owner she asked to do her friend hair color first so she can wait after. I said we can't wait. It's our appointment time then owner friend arguing with me that how she can handle everyone you should understand even her tone waa not requesting. I said if you are owner friend then you have to understand for your friend. If she will do like this then no one will come here she will now loose 4 people as we won't come again then she said it's not dependent on you, we will refer our friends and family so she will get business. So she doesn't need out side customers. Owner opened this for her friends as she gave priorities to her friends and family.
Hi Sneha,
As per your negative assumptions and as a suitable reply for your negative review about the salon’s owner’s personality, we are not even feeling sorry due to your negative/rude behaviour for other human beings.
First of all I will let you REMIND that on that day, you were booked only for facial and your hair’s keratin treatment. One day before your service you called and asked to add only two girls haircut services with your appointment. When you were here, you refused to get your facial and keratin treatment. You were booked for our 4 to 5 hours. I think you don’t know the value of other people‘s time but you were hurt when we requested you to cooperate with us for the other lady's 15 minute colour application service. You were only requested to allow the girl to apply hair colour on the other lady as it would’ve only taken 15 minutes to apply hair colour on the roots and after that she would continue with your services. On top of that, we did adjustments providing haircuts for you and one another girl (none of this was booked before) making it a total of 4 haircuts. According to the review that you added, I should not have had to be friendly with you and should have refused to provide you services. Here, I will apologize that I did not charge you 50% advance payment of your services that you booked on phone but refused to get. This policy was especially made for people like you who think making an appointment is a joke!
First of all when the keratin treatment was being started and you got your headwash done with the expensive Keratin products, you refused to get it continued, as you changed your mind on the spot. We were shocked by your rude behaviour. Secondly, you mentioned about the other client that she was the owner's friend. Yes, I agree that every client is my friend and I PROUDLY accept it as my personality because whoever enters our place is always treated as a friend or family. Do you remember that day when I entered the salon, I greeted every person with a nice smile, and you were also evenly treated as everyone else. Did you see me go to my friend and hug her specially? No, because everyone is treated equally at our place. Before I got there, you were really HYPER on each and every person who was available at the salon at that time. You could not even maintain eye contact because you had already created a fuzz there by arguing with everyone else and especially our other client.
It was none of our fault that you see everything in a negative way but not in a positive one. You have an image created in your mind to treat everyone like that. In your review people will easily know your personality and mine too. You are right, if I’m running a business it all starts from MY behavior.
All the mess was just because you were changing your mind every second. We book appointments with proper time management, but you ruined it by yourself. You think my business is running just because of four of you? I have a queue full of my new clients which is none of your matter to worry about. Keep in mind every business avoids serving people like you. Thank you!
Regards,
Your friendly
Sakshi Chawla
Sukhbir Kaur
2024.11.26
“Thank you so much Rose for the amazing waxing and threading services! Your precision and gentle touch made the experience so comfortable. Truly appreciate you are such a nice person 😊
We're glad to know you had a positive experience with us. We're always looking to provide the best service possible, so we'd appreciate hearing what we did well and how we could make your next visit a 5-star experience. Your feedback is invaluable to us. Hope to hear from you soon!
Birwa Kantawala
2024.11.19
Have been going there from last 6 months. The combo price for waxing services is truly unbeatable.
We're glad to know you had a positive experience with us. We're always looking to provide the best service possible, so we'd appreciate hearing what we did well and how we could make your next visit a 5-star experience. Your feedback is invaluable to us. Hope to hear from you soon!
Dr Anusha Benny
2024.11.17
Hi everyone
This place is amazing. Sneh you did a great job. Im always sacred of getting shot hairstyles. But this was amazing i got a complete makeover. Thankyou so much Sneh i appreciate.
I did Butterfly layer cut and that was awesome.
We're glad to know you had a positive experience with us. We're always looking to provide the best service possible, so we'd appreciate hearing what we did well and how we could make your next visit a 5-star experience. Your feedback is invaluable to us. Hope to hear from you soon!
Soofia Abbasi
2024.11.15
Got a haircut here, and I couldn’t be happier with the experience. The staff was incredibly friendly, and the stylist took her time to ensure every detail was perfect.
We're glad to know you had a positive experience with us. We're always looking to provide the best service possible, so we'd appreciate hearing what we did well and how we could make your next visit a 5-star experience. Your feedback is invaluable to us. Hope to hear from you soon!
Sandra “Apocaplipstick” L.
2024.10.21
We're glad to know you had a positive experience with us. We're always looking to provide the best service possible, so we'd appreciate hearing what we did well and how we could make your next visit a 5-star experience. Your feedback is invaluable to us. Hope to hear from you soon!
Abigail Boudreau
2024.10.07
Amazing service, and even better results! Thank you, Sneh! 10/10 would recommend!
We're glad to know you had a positive experience with us. We're always looking to provide the best service possible, so we'd appreciate hearing what we did well and how we could make your next visit a 5-star experience. Your feedback is invaluable to us. Hope to hear from you soon!
mandeep sandhu
2024.09.28
Excellent haircut for my short, thin hair.
We're glad to know you had a positive experience with us. We're always looking to provide the best service possible, so we'd appreciate hearing what we did well and how we could make your next visit a 5-star experience. Your feedback is invaluable to us. Hope to hear from you soon!
Parmeet Baidwan
2024.09.26
Excellent service and very professional. I got my services from Rose. She’s charming and very kind. She went above and beyond! I would love to see her again for my services.
We're glad to know you had a positive experience with us. We're always looking to provide the best service possible, so we'd appreciate hearing what we did well and how we could make your next visit a 5-star experience. Your feedback is invaluable to us. Hope to hear from you soon!
Supneet Kaur
2024.09.22
Best salon in town. I got my services from Sneh first of all she is just a wonderful person very friendly and she is very experienced girl specially in threading, waxing and facial. She did her job with full dedication and attention. Definitely going to visit Sneh again .😍👍
We're glad to know you had a positive experience with us. We're always looking to provide the best service possible, so we'd appreciate hearing what we did well and how we could make your next visit a 5-star experience. Your feedback is invaluable to us. Hope to hear from you soon!
Anjali Fialok
2024.09.19
Prices are genuine and most important good service with customer satisfaction.
We're glad to know you had a positive experience with us. We're always looking to provide the best service possible, so we'd appreciate hearing what we did well and how we could make your next visit a 5-star experience. Your feedback is invaluable to us. Hope to hear from you soon!