HJ Group Reviews

Spoke with Crystina Kertsos the other day she went above and beyond to help me out regarding questions I had about our company group policy. Her customer service was spot on, Crystina was very knowledgeable and helpful she took the time to answers all my question. The attention to detail provided was impressive and her customer service skills are excellent. She is a fine ambassador for the company.

In the intricate realm of health insurance, we are grateful to have finally found a broker who combines expertise with a personal touch. From customizing our package and securing us a great deal, to providing proactive support and unwavering guidance throughout our partnership, everything was delivered with the utmost professionalism and good humour by Justin and his team at HJ Group. Even as we sadly shuttered our design agency, their incredible support, despite losing our business, was a testament to their exceptional integrity. They are a partner deserving of the highest accolades in both good times and bad.

I've used the HJ Group for my main client, Real Time Medical Inc's group benefits program for the past two years. They are the 2nd broker I have used and the experience has been nothing less than stellar. They have been exactly what they said they would be - professional, diligent and supportive of our needs. Pretty rare thing to find these days.

My company has done business with HJ Group since 2015. I am a US-based employer with employees in Canada. HJ Group has been indeed our partner since 2015. They are wonderful to work with. They are on top of their game. They have my best interest at the forefront. They look out for me. We are a satisfied customer. I know I can count on them, true professionals. Highly recommend!

We at Audio Visual Furniture International are quite impressed with the quality of service we receive from the HJ Group since 2018. They certainly look after our best interest when dealing with the carriers.

I'm happy with the results HJ Group has provided our company NVISION. I've worked closely with Sam Bligh and May Ng for a few years now, and they are very professional and experts in their industry. They always have our best interest at heart and feel confident with every annual renewal. They are highly recommended. Thanks Team!

When we were looking for a Group Insurance Benefits Broker for our small, non-profit childcare centre several years back we interviewed a number of firms. It was a daunting task and we weren't experienced enough to know what to look for until we met Justin and Chris from the HJ Group. From the start we got a great vibe and knew this is who we wanted to work with. They have been a great fit ever since - Sam, May and Crystina are always available to answer questions and provide support. Even during COVID challenges and closures they stayed in touch. They provide excellent personalized service and we would not hesitate in recommending them

Thank you - walked me through the process and always available on the phone!

The service team at HJ Group is nothing short of exceptional! They understand business as a partnership and we are extremely pleased with their client engagement. We have found them to highly responsive, yet patient and professional in tending to our varied and sometimes complex needs. They have proven to have the requisite knowledge and proactive processes to ensure we are always best positioned in the marketplace. Our decision making as as Board of Directors on Group Insurance and Retirement Plans has been significantly streamlined thanks to their expertise.

The HSA plan options are such a great solution for small businesses. We have used them with our previous company and now setting up again with our second/new company. Super easy to use for all employees, very fast turn around for reimbursements, and provides all we need for our bookkeeping on admin end. A great solution, thrilled to be able to offer this to our employees.

Now a days, it is rare to find Customer Care Professionals who are customer centric and courteous. Crystina Kertsos - Client Service Representative at H.J Group is one of them. I am so glad that she is our Client Service Representative. In addition to being Kind, Courteous and Prompt, she is also very efficient. She has our best interest. She goes out of her way to assist us when we need help. No request is insignificant for her. She may not have a resolution all the time. However she has a response. She keeps us informed of the progress. For us Crystina is HJ Group. She is like one stop shop. She is a great asset to any organization. I am glad that she is assigned to us. Thank you Crystina. !! Philip Neelamegam Country Manager - GBS Solutions NA LLC.

I have been with The Harry James group for over six years. ever since they were a baby in diapers. The qualities that I enjoy the most is the expertise, customer focus, relatability and charm that the group brings to the table. I truly enjoy working with Justin, May and Sam. I would not hesitate to recommend The Harry James Group. They are the BEST!!!!!

I've worked with many financial service providers over the years, but none have been as wonderful to work with as the team at HJ Group. Not only are they very knowledgeable in their field, they're friendly and welcoming. A really family feel. Their approach is very customer focused. They will take the time to listen to your needs and help you find the product/service that's best for YOU. If I could give them a 10 star review, I absolutely would.

Sam Bligh and May Ng are amazing people to work with. They genuinely care about their clients and this is reflected in the service they provide. They work hard for your needs in a friendly, family-like environment. It is always a pleasure to deal with them and I cannot recommend them enough.

The folks here are great to work with! (HJG) have always responded quickly to questions and concerns. I highly recommend them – The team is professional, responsive, and approachable. As the Plan administrator for our organization, I am happy with their service!

A Great bunch of guys with an easy approach and advice with no pressure.