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التقييمات ( 981 )
Uncle Love & Lord Worthington
2024.12.31
Thank you for the perfect rating! We're thrilled to know that you had a positive experience. Your feedback is greatly appreciated.
Knot Nyce
2024.12.31
Never again !!! Again never again
We're genuinely sorry to hear about your experience. We strive to provide excellent food and service, and it's disappointing to know we fell short during your visit. We take your feedback seriously and will use it to improve. Thank you for taking the time to share your thoughts.
Arantxa St S
2024.12.30
We're delighted to see your four-star rating. Thank you for taking the time to share your feedback. We hope to serve you again soon!
jazzy tower
2024.12.29
Thank you for the perfect rating! We're thrilled to know that you had a positive experience. Your feedback is greatly appreciated.
Thelma Woods
2024.12.26
We're truly sorry to hear that your experience did not meet your expectations. We take all feedback seriously and will use your comments to evaluate and improve our service and offerings. Thank you for taking the time to share your thoughts.
Jason Jack
2024.12.22
Look at your receipt
The waiter with the dreads Tried to over charge us $30 tip saying we had a table for 6 when it was just 2 of us.
We're truly sorry to hear about your recent experience. It's important to us that our billing is accurate and transparent. We'll certainly look into this matter and ensure our staff is properly trained to avoid such confusion in the future. Thank you for bringing this to our attention.
Tanesha J
2024.12.20
So I ordered a seafood boil for takeout as I was craving seafood. This is my first time visiting this location so I decided to give it a try. I ordered the mini crab leg seafood boil as it was explained to me, it consisted of one cluster of crab legs which is typically 4-5 legs. There’s an option for a larger boil with 2 clusters. It comes with 2 potatoes and 1 corn & you can add additional sides for an additional price. I ordered some sausage and an additional corn as well as their garlic bread sticks.
The garlic bread sticks were super oily and inedible. Absolutely disgusting!!! It appears that it was some type of fried bread/dough kind of thing.. I can’t even explain what it was but it was saturated in grease, not butter. It was instantly tossed in the garbage.
Crab legs are my favorite food in general. I have eaten an extensive amount throughout my life even making them quite often. Don’t let the picture deceive you. These were the smallest crab legs I’ve ever seen. I didn’t even know crab legs could be that little. I don’t know if the mini boil is conducive to the size of the crab legs but that’s exactly what they were, mini. They were unseasoned, barely any meat inside and flavorless if not for the garlic butter sauce.
The sausage & potatoes were good but the corn wasn’t fresh as I believe they use frozen corn. It was hard and overcooked.
I did take out so the service was average but they also do KPOT & Hot Pot there so the server politely explained to me how it works as I was looking at the menu.
I wanted to try out their KPOT but since my seafood boil was so disappointing, I don’t think I’ll be back.
We're genuinely sorry to hear about your less than satisfactory experience with our seafood boil and garlic bread sticks. We take pride in our food quality and it's disappointing to hear that we didn't meet your expectations this time. We appreciate your feedback on the crab legs and the corn, and we'll certainly take it into consideration as we continually strive to improve our offerings. We're glad to hear that you found our sausage and potatoes to be good, and we hope you'll give us another chance to impress you in the future. Thank you for your feedback.
D Akua Brown
2024.12.18
We celebrated my twins birthday and they made it extra special. The food was fresh, the boils were nice and full and our drinks were on point. Definitely coming back..
We are pleased to hear that your twins' birthday celebration was made extra special at our restaurant. It's fantastic to know that you enjoyed the freshness of our food, the quality of our boils, and our drinks. We look forward to welcoming you back in the future. Thank you for your positive feedback!
Elysee Holguince
2024.12.09
Good 👍 👍
We're delighted to see your positive rating! Your feedback is greatly appreciated. Thank you!
Atiba Williams
2024.12.08
Thank you for the perfect rating! We're thrilled to know that you had a positive experience. Your feedback is greatly appreciated.
Anthony Figaro
2024.12.05
Nakita is amazing.
We're overjoyed to hear that you had a fantastic experience with Nakita. Your positive feedback is greatly appreciated. Thank you for taking the time to share your review.
wonderwomanbody fitness
2024.11.25
I ordered from this place and my order was incorrect. I spoke with the manager and they couldn't fix the situation as far as what I ordered and instead of being a professional business man and remaking my order that I spent money on a delivery. He asked me to spend MORE MONEY when they have a kitchen with workers messing up orders for delivery. I am not a person to leave bad reviews on someone's establishment. But this one was handled completely unprofessional. I advice you don't waste your money ordering anything online from them. You will be definitely disappointed and upset like me. If you do go to the establishment check your order before you leave. DO NOT ORDER ANYTHING ONLINE.
Thank you for bringing this matter to our attention. We sincerely apologize for the incorrect order and the frustration it caused. This is certainly not the experience we want to provide, especially with our delivery service. We understand how important it is to receive exactly what you ordered, and we regret that we didn’t handle your situation in a more professional and satisfactory manner.
We will be reviewing our ordering and delivery processes to ensure accuracy and improve our customer service moving forward. Your feedback is incredibly valuable to us, and we truly appreciate you sharing your experience.
Please contact us at georgetown@hookreel.com. so we can rectify this issue.
We hope you’ll consider giving us another chance in the future to make things right.
Shane Myers
2024.11.25
Thank you for your rating. We're always striving to improve and your feedback is valuable to us. We hope to provide a better experience for you in the future.
Shana Cooper
2024.11.18
Keith was amazing! Best service I’ve had in a long time! Friendly, responsive and professional! Moscow mule he made was really good too!
We're thrilled to hear that you enjoyed the service and your Moscow mule! It's always wonderful to know that our team's efforts to provide friendly, responsive, and professional service are appreciated. Thank you for your positive feedback!
Dekeya W
2024.11.17
Love this place. The food is fresh and tasty.
We're thrilled to hear that you enjoy our fresh and tasty food. Your positive feedback is greatly appreciated. Thank you for the 5-star rating!
Rashida Alonzo
2024.11.17
This location is BOMB!! The food was so good and the drinks were strong and tasty. Our server/bartender was Keith. The standard is now Keith. I will be back and hope Keith is there. He made the experience that much enjoyable.
We're thrilled to hear that you enjoyed your experience with us, especially the food and drinks. It's great to know that Keith made your visit even more enjoyable. We look forward to welcoming you back soon!
Diamond Dancers
2024.11.17
This experience was great for me and my sisters hanging out. This experience would not have been superb if it wasn’t for Keith and his customer service, hospitality, and professionalism, perfect balance of drinks. This is my second time here and Keith has shown a consistent customer facing experience. Thank you.
We're thrilled to hear that you and your sisters had a great experience with us! It's wonderful to know that Keith's customer service and professionalism contributed to your positive visit. We strive for consistency in our service and it's great to hear that this was reflected in your visits. Thank you for your kind words and we look forward to welcoming you back soon.
BKJmac TV
2024.11.16
The food I ate was terrible. I got sick later that night....
We're truly sorry to hear about your experience. Your health and satisfaction are our top priorities. We take your feedback seriously and will look into this matter immediately. Thank you for bringing this to our attention.
Partymode Clothing
2024.11.16
Seafood was really good restaurant on Ralph Avenue in Brooklyn
We're thrilled to hear you enjoyed the seafood at our Ralph Avenue location in Brooklyn! Your positive feedback is greatly appreciated. We look forward to serving you again soon.
Joyce Mills
2024.11.16
The food was good and the service was excellent
We're thrilled to hear that you enjoyed our food and found our service excellent. Your feedback is greatly appreciated and we look forward to serving you again soon.