Categories Contractors HVAC Contractor Iceberg Mechanical Corp
Iceberg Mechanical Corp

icebergmechanical.com

Iceberg Mechanical Corp Reviews

EXCELLENT rating
4.9
95 reviews Verified
Iceberg Mechanical Corp
%title%

%offer%

Reviews ( 95 ) 4.9

Ruth Rosania
Ruth Rosania
2025.01.11
Great expedites service. Jeremy was helpful and informative, just great to work with. I have worked with Iceberg before and they deliver great service.
Reply from Iceberg Mechanical Corp 2025.01.13
Dear Ruth Rosania, Thank you for sharing your wonderful experience with Jeremy and our team! We’re thrilled to know that our commitment to excellent service keeps you coming back. Your kind words inspire us to continually deliver the best for valued clients like you. We're here whenever you need us! Warm regards, Iceberg Mechanical Corp.
Ankush Khanna
Ankush Khanna
2025.01.09
My local business was without heat for several days and two other companies no-showed service calls the two days prior. Linda was excellent with coordinating a visit and setting fee expectations. Rafael was on site within about 45 minutes of my call and had our heat up and running within another 45 minutes. I really appreciate the professionalism and prompt service. Highly recommend and will use again
Reply from Iceberg Mechanical Corp 2025.01.10
Thank you so much for sharing your experience with us! We're truly sorry to hear about the challenges you faced before reaching out, but we're glad our team could provide the prompt and professional service you needed. We deeply appreciate your recommendation and look forward to being there for you whenever you need us again!
Barbara Bedick
Barbara Bedick
2024.10.28
Everyone on my block that had previously used Iceberg Mechanical Corp. highly recommended them. An architect on the block informed me that he works exclusively with Iceberg, and recommended them as well. After doing my due diligence and getting about four estimates regarding installation of the Mitsubishi Mini-Splits in my top floor rental apartment, I decided to have Iceberg Mechanical do the installation. The head of the company answered my many questions prior to my engagement of their services, and provided a loan agreement through Synchrony. The workers at Iceberg Mechanical were efficient, communicated well, and did a great job. They provided me with pictures of the compressor on the roof, and sealed up any channels created in the walls that were made during the installation process. In summary, I highly recommend Iceberg Mechanical for installation of the Mitsubishi Mini Splits.
Reply from Iceberg Mechanical Corp 2024.11.06
Thank you so much for your detailed review, Barbara! We're thrilled to hear that you had such a positive experience with our services. Your recommendation means a lot to us, and we appreciate your trust in Iceberg Mechanical for your installation needs. If you need any further assistance, don't hesitate to reach out.
Devon Mizelle
Devon Mizelle
2024.09.09
I can't say how many times Iceberg has saved the day. When contractors from another company initially renovated this brownstone, they REALLY screwed up all of the HVAC stuff. Drainage lines not connected properly, shoddy brazing work, just bush league amateur work. Icebergs folks have a laser focus attention to detail, are professional, and know their stuff. They came in, immediately knew the issues, and how to fix them. A literal godsend. I cannot overstate this. Plus, Linda in the office is one of the most friendly people I've ever spoken to. She also knows her stuff too and is ultra prompt on communication. If you are looking to have an installation job, find yourself in the same position as we were, or even just need maintenance (you should do it regularly!) just stop searching and call them. You'll be wasting your time and money going anywhere else, really. I don't write reviews often unless it's "blows it out of the water," so believe me here. Save yourself the headache of dealing with other shops. 11/10.
Reply from Iceberg Mechanical Corp 2024.09.10
Thank you for sharing your exceptional experience, Devon! We're thrilled to hear that our team was able to resolve the HVAC issues efficiently and that Linda provided friendly support. Your recommendation means a lot to us, and we're grateful for your trust. We look forward to assisting you in the future! Thank you for your positive review! We’re delighted you had a good experience. We’re always here to help, so please let us know if there’s anything more we can do.
Lawrence Yablon
Lawrence Yablon
2024.07.23
Very responsive and excellent service. Linda makes everything run smooth and stays in constant contact to provides service updates. Highly recommend.
Reply from Iceberg Mechanical Corp 2024.07.23
Thank you so much for your kind words Lawrence! We're thrilled to hear that you had a positive experience with our service. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Edward Altman
Edward Altman
2024.07.16
Superb technical and personnel services. Highly competent on all accounts.
Reply from Iceberg Mechanical Corp 2024.07.18
Thank you for your positive feedback Edward!
Marcus Welch
Marcus Welch
2024.07.11
Only have had good experiences with Iceberg. They've been quick to help out and have worked quickly and efficiently.
Reply from Iceberg Mechanical Corp 2024.07.12
Thank you so much for your kind words Marcus! We're thrilled to hear that you've had consistently good experiences with Iceberg. If you ever need assistance again, please don't hesitate to reach out. We're here to help!
smudge studio
smudge studio
2024.07.07
Professional and timely service! Linda was thorough and ensured the repair went well. This was an expensive visit, but for the first time in many years the issue with my mini-split is actually resolved and I will be calling Iceberg next time. Wish I would have called them first — many years ago. THANK YOU Iceberg!
Reply from Iceberg Mechanical Corp 2024.07.08
Thank you for your wonderful feedback! We're delighted to hear that Linda provided professional and thorough service, resolving the issue with your mini-split effectively. We appreciate your trust in us and look forward to serving you again in the future!
Patrick Madama
Patrick Madama
2024.06.27
Quick service when my a/c condenser was shot - estimate in one day and replaced two days later in the middle of the heat dome making for restored comfort. Friendly service, with full explanations from first call to completed job. So pleased that I had them also replace my hot water heater.
Reply from Iceberg Mechanical Corp 2024.07.01
Thank you so much for your wonderful review Patrick! We're thrilled to hear that we could provide quick and friendly service, especially during such a critical time. We appreciate your trust in us for both your AC condenser and hot water heater replacements. If you need anything else in the future, please don't hesitate to reach out!
Orin Herskowitz
Orin Herskowitz
2024.06.25
We used family-owned Iceberg Mechanical to service our many Fujitsu mini-splits just now, switching from two other service providers who both went out of business. Despite pointing out that Fujitsu's aren't really very good (they prefer Mitsuibishi), the team did a FANTASTIC job on the maintenance and cleaning. Thorough, professional, friendly, fast, service-oriented, respectful. Well done!
Reply from Iceberg Mechanical Corp 2024.06.27
Thank you for choosing Iceberg Mechanical and for sharing your experience Orin! We're thrilled to hear that our team provided fantastic maintenance and cleaning for your Fujitsu mini-splits. Your satisfaction with our thorough, professional, and service-oriented approach means a lot to us. We appreciate your kind words and look forward to serving you again in the future!
Sierra Paller
Sierra Paller
2024.02.29
We used Iceberg Mechanical to swap out a non-functional 12 year old split system and they did a great job. The team walked us through the process and were thorough but efficient in their work. After work started it took 2.5 days and they came back the following week to make sure everything was working properly. Would highly recommend them for new systems and general upkeep.
Reply from Iceberg Mechanical Corp 2024.03.01
Thank you for sharing your experience with us Sierra! We're delighted to hear that our team did a great job swapping out your old split system. We're glad everything is working properly, and we appreciate your recommendation for new systems and general upkeep. If you need anything else in the future, please don't hesitate to reach out!
Kenny Cummings
Kenny Cummings
2023.12.08
The Mitsubishi system works very well in our home. Our home is a complex installation but they worked well to figure out how to run conduit and pipes through our walls and make the install low profile. This effort made the install take a bit time than planned but was worth it in the end. Good communication. Would recommend
Reply from Iceberg Mechanical Corp 2023.12.14
Thank you for sharing your positive experience with our Mitsubishi system installation. We're pleased to hear that despite the complexity of your home, our team worked effectively to create a low-profile installation. We appreciate your understanding of the additional time required, and we're thrilled that the end result was worth it. Your feedback on good communication is valued, and we sincerely appreciate your recommendation. If you have any further needs or questions, feel free to reach out.
mona romain
mona romain
2023.12.05
Iceberg Mechanical did an excellent job installing my new Mitsubishi HVAC system from start to finish. Paul and his crew were punctual, thorough and clean throughout the process. The system works like a dream. I had the system installed this past September, it cooled my house beautifully and now my house is very comfortable with the heat on. I highly recommend the team at Iceberg Mechanical and Mitsubishi. Thanks.
Reply from Iceberg Mechanical Corp 2023.12.07
Thank you for taking the time to share your positive experience with us Mona! We're thrilled to hear that Paul and the crew delivered excellent service during the installation of your Mitsubishi HVAC system. It's great to know that the process was punctual, thorough, and clean, and that your new system is working like a dream. We're delighted to have contributed to your home's comfort, both in cooling and heating. Your recommendation means a lot to us, and we appreciate your trust in Iceberg Mechanical and Mitsubishi.
soyra checo
soyra checo
2023.11.29
Prompt and excellent service. They really care about their clients.
Reply from Iceberg Mechanical Corp 2023.11.29
Thank you for your kind words Soyra! We're delighted you found our service prompt and excellent. At Iceberg Mechanical, we prioritize our clients' satisfaction, and it's fantastic to hear we've met your expectations. If you have any specific feedback or suggestions, we'd love to hear them. Thank you for choosing us, and we look forward to serving you again.
Mike Lousteau
Mike Lousteau
2023.10.31
I picked Iceberg because I wanted a Mitsubishi Diamond Certified shop to do my repairs. I enjoy working with them because their office team is super responsive and helpful and all of the folks who visited my home were professional, respectful and easy to work with. Service was turnkey from diagnosis through patching and painting. I am sure you can find someone who will quote you a lower price, but some things are worth paying for.
Reply from Iceberg Mechanical Corp 2023.10.31
Thank you for choosing Iceberg Mike! We're glad you appreciated our Mitsubishi Diamond Certified service. Your kind words about our responsive office team and the professionalism of our field team mean a lot. At Iceberg, we're committed to providing a seamless service from diagnosis to final repairs. Your recognition that quality often outweighs a lower price reaffirms our dedication to excellence. We're here for all your future needs. Thank you for choosing Iceberg—we're committed to maintaining the standard of service you deserve.
Jake Barone
Jake Barone
2023.08.30
Iceberg is one of the best HVAC contractors for Mitsubishi equipment in NYC. They are one of the few HVAC contractors that are Diamond certified with Mitsubishi, allowing them to extend a 12 year warranty on the equipment they install. You can certainly find people who will install the same equipment for less. However, you are taking a gamble with the installation quality and the warranty. If you want your equipment installed 100% properly, and you want a company that will be around to stand behind a warranty in 5-10 year, Iceberg is the company for you!
Reply from Iceberg Mechanical Corp 2023.08.30
Hey Jake! We appreciate your thoughtful review of Iceberg as a premier HVAC contractor for Mitsubishi equipment in NYC. Being Diamond certified with Mitsubishi speaks volumes about our commitment to excellence and quality. Your recognition of our ability to offer a 12-year warranty on installed equipment showcases our dedication to ensuring customer satisfaction and peace of mind. While there might be cheaper alternatives out there, we understand the importance of proper installation and reliable warranty support. It's great to know that you value the assurance of having your equipment installed correctly and the peace of mind of a trustworthy company standing behind their warranty over the long term. We're honored to have your endorsement as a company that values quality and customer satisfaction. If there's anything more we can assist you with in the future or if you have any questions, please feel free to reach out. Thank you for choosing Iceberg – your satisfaction and confidence mean a lot to us!
Raquel Malmberg
Raquel Malmberg
2023.08.04
We got a recommendation from our parents group for Iceberg Mechanical Corp, and we were so happy with our service. We just needed an annual check up, but they were so responsive in setting up the appointment. The team that came was so professional and thorough. We will have them back each year!!
Reply from Iceberg Mechanical Corp 2023.08.08
Thank you for sharing your feedback about your experience with us Raquel! It's great to hear that you were recommended by your parents group and that you were pleased with our service. Annual check-ups are essential for maintaining optimal HVAC performance, and we're glad that our team could provide you with a professional and thorough service. We appreciate your intention to have us back each year for your maintenance needs. If you ever need assistance again or have any questions, please don't hesitate to reach out. We're here to provide ongoing support and ensure your continued satisfaction. Thank you for choosing Iceberg Mechanical Corp. We look forward to the opportunity to continue serving you.
Victor z
Victor z
2023.08.04
I've worked with a few different AC teams over and years and I really enjoyed working with Iceberg. When our upstairs mitsubishi split units stopped working during the last heatwave, they were able to diagnose and solve the multiple problems. Iceberg were responsive, flexible, and organized. Highly recommend.
Reply from Iceberg Mechanical Corp 2023.08.08
Thank you for sharing your experience of working with us Victor! We're delighted to have had the opportunity to assist you with your upstairs Mitsubishi split units, especially during the challenging heatwave. It's rewarding to hear that our team's responsiveness, flexibility, and organization made a positive impact. We understand the importance of efficient solutions, especially during critical times. Your recommendation means a lot to us, and we're grateful for your trust in Iceberg. If you ever need assistance again or have any questions, please don't hesitate to reach out. We're here to provide ongoing support and ensure your continued satisfaction. Thank you for choosing Iceberg. We look forward to the opportunity to continue serving you.
Ross Bennett Brown
Ross Bennett Brown
2023.08.03
We have been clients of Iceberg since 2009 when they installed our Mitsubishi Split A/C system. Their techs were super-professional and respected our home. I don't know if I've ever seen folks work with so little mess before. They've been back several times for regular maintenance and service, and every time they've been friendly and professional. I especially enjoy how terrific Linda is when I phone. She seems to be totally familiar with our system as it was installed and we always have lovely chats. This year we required a bit more work. One of the heads, the one in our living room, had developed a leak. Not a surprise, I reckon, after 14 years. Additionally, the condensate pump for the head in our bedroom had lost some of its oomph. At the same time, we were having our entire roof redone, which required temporarily relocating the condenser. Linda and Paul were really easy to work with and took the time to understand all of our needs. On the day the condenser was being moved and the roofers were beginning, Paul and his tech met with the roofer to discuss a plan of action. In fact, the folks at Iceberg even custom-fabricated new ductwork to redirect the piping to make the roof installation go more smoothly. Then, when the roofers had finished, the Iceberg techs came back, installed the new head in our living room, and reconnected the condenser. We love our split system, and we absolutely love how well the team at Iceberg handled all of this work. I heartily recommend them, and I feel good knowing I can count on them for as long as we are in this home.
Reply from Iceberg Mechanical Corp 2023.08.08
Thank you for sharing your journey with us over the years Ross! We're truly honored to have been your HVAC choice since 2009 and to have supported you through various maintenance and service needs. It's wonderful to hear that our technicians have consistently provided professional and respectful service, leaving your home in excellent condition. We appreciate your kind words about Linda's assistance over the phone – we believe that excellent customer service extends to every interaction. We're pleased that you found our team accommodating and attentive to your needs during your recent project, which included relocating the condenser and addressing leaks. It's our commitment to ensure a smooth and efficient process, even with more complex tasks. Thank you for your recommendation and trust in Iceberg Mechanical. We're honored to be your chosen HVAC partner, and we look forward to continuing to serve you for as long as you're in your home.
Jeff Frimet
Jeff Frimet
2023.07.30
Working with this company was an amazing experience one not expected.From my booking the appointment to the completion of the work. All the staff were a pleasure to work with and were extremely knowledgeable about the equipment what had to be done. Highly recommend Iceberg Mecanical
Reply from Iceberg Mechanical Corp 2023.08.08
Thank you for sharing your feedback about your experience with us Jeff! We're thrilled to hear that working with Iceberg Mechanical was an amazing and unexpected experience. From booking the appointment to the completion of the work, we're glad that our team provided you with a pleasant and knowledgeable service. Your recommendation is greatly appreciated, and we're grateful for your trust in our expertise. If you ever need assistance again or have any questions, please don't hesitate to reach out. We're here to provide ongoing support and ensure your continued satisfaction. Thank you for choosing us for your AC maintenance needs. We look forward to the opportunity to continue serving you.