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Illumia Medical Orchard - Aesthetic Clinic

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Illumia Medical Orchard - Aesthetic Clinic Reviews

EXCELLENT rating
4.7
201 reviews Verified

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Reviews ( 201 ) 4.7

Wachara Yuenyong
Wachara Yuenyong
2025.03.17
laser and HIFU good and help me a lot. Staff friendly
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CiCi Sunshine
CiCi Sunshine
2025.03.07
very good，doctor is very good，my friend told me this doctor very good，and let you look more beautiful
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Xin Ling Chia
Xin Ling Chia
2025.02.28
Illumia has left a veiled threat reply based on a factual review I gave regarding my experience with their facial packages. This is the establishment you are dealing with. You will have to negotiate long and hard just to attain what you were sold, and then get threatened.

Since they brought up the laser, I was sold a pico+yellow laser 10 sessions package for faster fading of acne spots, not for removing pigments totally, as their reply claimed (how misleading). Did not see improvements after the sessions and they claimed 3 sessions would not be enough to show effects. I have been to another place and within 1-2sessions, effects could be seen. They wanted me to switch to a more expensive laser for better effects, but I declined. The laser package was swapped with facial package, since I was not dissatisfied with the actual facials.
Illumia has left a veiled threat reply based on a factual review I gave regarding my experience with their facial packages. This is the establishment you are dealing with. You will have to negotiate long and hard just to attain what you were sold, and then get threatened. Since they brought up the laser, I was sold a pico+yellow laser 10 sessions package for faster fading of acne spots, not for removing pigments totally, as their reply claimed (how misleading). Did not see improvements after the sessions and they claimed 3 sessions would not be enough to show effects. I have been to another place and within 1-2sessions, effects could be seen. They wanted me to switch to a more expensive laser for better effects, but I declined. The laser package was swapped with facial package, since I was not dissatisfied with the actual facials. Illumia has left a veiled threat reply based on a factual review I gave regarding my experience with their facial packages. This is the establishment you are dealing with. You will have to negotiate long and hard just to attain what you were sold, and then get threatened. Since they brought up the laser, I was sold a pico+yellow laser 10 sessions package for faster fading of acne spots, not for removing pigments totally, as their reply claimed (how misleading). Did not see improvements after the sessions and they claimed 3 sessions would not be enough to show effects. I have been to another place and within 1-2sessions, effects could be seen. They wanted me to switch to a more expensive laser for better effects, but I declined. The laser package was swapped with facial package, since I was not dissatisfied with the actual facials.
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Wani Golding
Wani Golding
2025.02.05
I’ve never been comfortable with the idea of drastic procedures, so Illumia Medical’s minimal approach appealed to me. The doctors talked me through each step and prioritized my well-being. My skin looks rejuvenated but still feels completely authentic to who I am.
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faris aiman
faris aiman
2025.02.05
I’ve been worried about signs of aging and hoped to find something non-surgical. Illumia Medical offered a comprehensive consultation, and I appreciated the ethical guidelines they followed. My results look softer and healthier, which was exactly what I’d hoped for.
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janet tan-chay
janet tan-chay
2024.12.13
Very good experience here all the time. Products and medical services are top notch. Highly recommend
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Sasha Tan
Sasha Tan
2024.12.10
Great experience at Illumia. Staff are experienced and attentive to my needs.
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XxNayanaxX Xx-xX
XxNayanaxX Xx-xX
2024.12.08
The team was caring and knowledgeable, guiding me through every step. I'm happy with my results and grateful for their attention to detail!
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Felina Boon
Felina Boon
2024.12.08
So lucky to have met Dr Ong. She has done amazing results for my skin condition and pigments. Very comfortable with the treatments and very caring nurses.
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Ivie Ng
Ivie Ng
2024.12.07
Excellent services! Friendly and professional Dr Ong!
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wee ni tan
wee ni tan
2024.12.05
Highly recommend Dr Ong
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Albee Liew
Albee Liew
2024.12.05
Very satisfied with the service and staff all very friendly and professional. Recommend 👍
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Samantha Kok
Samantha Kok
2024.12.04
Staff is professional and welcoming, plus results are obvious after the treatment! Would definitely come back again
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Angie Wan
Angie Wan
2024.12.04
The doctors here are very skilled and have a very light touch. My skin never felt younger and more rejuvenated.
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Wazi Mifeng
Wazi Mifeng
2024.12.04
Great experience at Illumia Medical!
The staff were professional and friendly, and the treatments were effective and well-explained. I did Pico laser and CO2 laser in May 2024 and I can see tremendous improvement on my skin conditions.
I’m very happy with the results and would highly recommend them!
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Joji Lin
Joji Lin
2024.12.03
Dr Ram is very highly skilled. Been with him for many years . He is good with his work and sense of beauty z
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Philinne Floranne Garcia
Philinne Floranne Garcia
2024.12.03
Ive always been scared of any procedure but Dr. Ong and her team changed that! They explained the procedure very well and made sure i was comfortable. My skin looks so much better and def boost my confidence back. Thank you!
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Kimberly
Kimberly
2024.11.30
Dr. Ong is really nice and easygoing. She is caring and detailed, and shares many tips on skincare routine. You know you’re in safe good hands at this clinic. I have recommended this place to many of my friends.
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Regine Lee
Regine Lee
2024.11.28
Been Dr Ram’s patient for a few years, treatments were always done professionally with min/almost zero pain. Staff at Illumia are friendly and approachable too. Illumia’s highly recommended without doubt 👍👍
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Reply from Illumia Medical Orchard - Aesthetic Clinic 2024.11.29
Hi Dear,

Thank you so much for taking the time to leave such a wonderful review! We’re thrilled to hear that you had a positive experience with us. Your kind words and support mean a lot to our team.

We look forward to serving you again in the future. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Best regards,
Team illumia
Pearly panda
Pearly panda
2024.11.27
Started to have dark spots and freckles after giving birth and this bothers me quite abit. Thankful for the doctors recommendation and with the treatment provided, I can see improvements and the freckles and dark spots are clearing up!
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Reply from Illumia Medical Orchard - Aesthetic Clinic 2024.11.29
Hi Dear,

Thank you so much for taking the time to leave such a wonderful review! We’re thrilled to hear that you had a positive experience with us. Your kind words and support mean a lot to our team.

We look forward to serving you again in the future. If there’s anything else we can assist you with, please don’t hesitate to reach out.

Best regards,
Team illumia