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Reviews ( 153 )
Pamela Boyle
2024.11.18
Great - Working from home and needed help for a very simple problem but I didn't know how to solve it. Phone was answered promptly early in the morning and Gavin sorted the issue in minutes. Thanks so much.
We've endeavoured to get everyone working from home during these crazy times; it's great to get feedback that we're doing a great job. Thank you.
Ben
2024.11.14
Ingenio Technologies have generously sponsored football kits, hoodies and pitches for the teams I've been involved in over the years. Their support has been invaluable in helping us provide young players with the opportunities they deserve. A vital contribution to grassroots football - we’re incredibly grateful for their ongoing commitment. Thank you, Ingenio!
Anthony Fraser
2024.09.17
As always , I got a quick helpful response and the problem has been fixed.
Thank you for giving us the review Anthony, it means a lot. Simon MD & owner
Alex Morson | Drewberry
2024.09.17
Fast, knowledgeable, no waiting times, very approachable and friendly
We really appreciate your kind words Alex. It's great to hear that you had such a positive experience with us. Providing quick, knowledgeable, and friendly service is what we aim for every day. We look forward to assisting you anytime you need help.
Mark Runchman
2024.08.28
Cameron kept me informed and efficiently solved my issue.
Great service.
We appreciate your positive review! It’s great to know Cameron was able to keep you updated and resolve your issue smoothly. Providing excellent service is a top priority for us. We look forward to helping you again whenever you need assistance!
Mark & Sharon
2024.07.18
Cameron was able to assess the need from a wider perspective and offer a counter solution that is more effective. He has been very thorough and thoughtful in achieving the results needed. He continued to provide comprehensive support to ensure I am able to operate well after the change request was effected. He is excellent in his knowledge and service, thorough, patient and reliable. Thank you so much!
Sharon, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Cameron. Your satisfaction is our top priority, and we're glad he could provide the support and solutions you needed.
Mark Beaumont
2024.07.15
Always a pleasure to deal with the ingenio team. The only problem is, it’s always when there’s a problem. :)). But they do sort the problem.!
Thank you, Mark! We're glad our team could help you out. We aim to resolve any issues quickly and efficiently. 😊
Justina Street
2024.06.25
Cameron great as usual and fixed our Sharepoint problem.
Thank you for the review Justina; we're lucky to have a great IT Support team here at Ingenio.
Chantal Absolom
2024.05.24
George quickly and confidently resolved my issue.
Thank you for the review Chantal, we're fortunate to have a great tech team. It's a pleasure providing IT support to Absolom & Durrant Independent Financial Advisers.
Gordon Roff
2024.05.20
Been with Ingenio for many years, always found them to be friendly, honest and efficient.
Thank you Gordon, we've enjoyed supporting you and your Team at Phoenix Systems for the past 11 years! Where has the time gone?
Chris Adam
2024.05.03
Thank you for the 5 star review Chris!
Jeanette Gater
2024.05.02
Freddy was as fabulous as ever!
Problem solved very quickly, which meant hardly any disruption to work.
Thank you Freddy
Hi Jeanette, thank you for your kind words! We're delighted that Freddy could resolve your issue quickly, ensuring minimal disruption to your workspace.
Annie T
2024.04.23
Super fast responses and really friendly too - would highly recommend!
Thanks Annie, I'm glad you found the support friendly and fast. The team are always eager to help.
Brian Bliss
2024.03.25
I got a very quick response and the problem was resolved quickly too.
Thank you for your fantastic review! We’re over the moon to know that you were satisfied with our quick response and resolution times. At Ingenio, we always aim to tackle technology troubles with speed and precision, ensuring minimal disruption to your operations.
Kev Parkes
2024.02.21
Leanna always helps and sorts the problems. Great person. An Asset to the Ingenio team.
Speed, to get things fixed, is one of our main KPIs. The team are just brilliant; they really care about provide a fast and efficient service.
Anna Stasiak
2024.02.05
quick and friendly fix to my problem
Hi Anna. We're thrilled we could resolve your problem quickly - your satisfaction is our top priority. Thanks for your kind words!
Robert
2024.02.02
Thanks for the 5 star review Robert!
Ben west
2024.01.30
We have worked with Ingenio Technologies over the last four years. We moved to them from a different supplier that we were not getting the support from. The step improvement that Ingenio provided was evident and they have since integrated into our company like a trusted internal IT department. They respond quickly and their team are helpful and competent. Ingenio have supported the evolution of our IT architechture as we have grown explaining the options at each change. I would recommend using Ingenio over other IT support that I have encountered and for an SME; particularily with more than one site, this is a much better option than building your own team.
Thank you, Ben, for your valuable feedback. We're thrilled to hear about your positive experience with us. It's a pleasure serving you and your team. Thanks for recommending us!
TheAoEC
2023.12.12
Ingenio Team had helped us with our Cyber Essentials Certification in 2022 and we have had the opportunity to work with them again this year. Ed, George and Cameron have been absolutely amazing throughout the process, from beginning to end. From overall planning to day-to-day tasks, from a strategic guidance to specific matters, all aspects of the technical and non-technical service and support we have received was at the highest quality. Beyond Cyber Essentials certification, Ingenio is our managed IT support and services provider, and they are brilliant. This team has a great work ethic, and they genuinely want to help and they care about the outcomes and end results their clients receive as a result of their services. We highly recommend their services to any business.
Hi Team AoEC, we're thrilled to hear that you've enjoyed our services and had a positive experience with our team. Your recommendation is highly appreciated. Thanks for choosing us for your IT support and services.
Sally Hardy
2023.10.23
Having great service at a time of stress for my colleagues. Thanks Ingenio! :)
Hi Sally, thank you for your kind words! We're thrilled to hear we helped alleviate some stress for your team. We're always here for you!