Inner Melbourne Maids Reviews

We were lucky enough to get Anna as our cleaner for our first time using this service. She did a fantastic job. The showers were spotless and I can never get them that clean! Anna was lovely and friendly and really hardworking. We will definitely be trying to book her as our regular cleaner!

Inner Melbourne Maids has provided me with a new cleaner Ami, she is lovely and does a great cleaning job. I have used this service for a long time now and they have always provided a great level of service and responsiveness.

A fantastic process and our cleaner Paula was very detailed, friendly and did a great job. Thanks Paula !

I was able to book an end of lease clean at relatively short notice. Yolimar was amazing. She cleaned high and low and the property I had rented for three years looked even better than before I moved in after her effort. Yolimar arrived on time, communicated really well and did an exceptional job. Really happy. I did need to make sure I supplied a vacuum and mop and on the day needed to further supply mop liquid, a duster and toilet brush.

Used Inner Melb West for the first time & was impressed with the get go. From booking to coming home to a clean house! Carolina did a fantastic job, thank you!

Natalia does an amazing job each week keeping our home sparkling clean

Anna-Dolcia did a fantastic job. She communicated with me in a timely way prior to the day and arrived right on time. She took care to clean my house very well and there were several extra special touches that I really appreciated. I highly recommend Anna-Dolcia

Excellent job done by Yolimar, the house was sparkling and she did everything I asked plus more. 5 stars.

Blanca is amazing, he very respectful of your belongings and does a very thorough job. Thank you Blanca, I look forward to her visits 🫶🏼

I chose this company because of all the 5 star reviews, I booked them twice with 2 different cleaners and unfortunately was dissapointed.

Constructive:
(1) After she cleaned she didn't return everything back to where it belongs(ie books, cords, chairs)
(2) she spent a lot of time scrubbing a couple of dark spots and hence we didnt have time to do other things
(3) she cleaned the book shelf but stacked books back in a very messy way (see image)
(4) she didnt replace any of the toilet rolls, as it was an airbnb clean and my housemate was home I thought she'd ask her which supplies need topping up. The spare rolls were in the cupboard and it was left open so that she could see them but she didnt.
(5) inside cupboards in kitchen was not cleaned at all - i was under the impression this was included in a deep clean.
(6) For the other 3 hour clean I booked with the same company but different cleaner for a different property, I had paid for an extra hour and said to do the fridge - I didn't realise she would spend 1 hour on the fridge and 1 hour on the bathroom and rush through the rest of the entire apartment (and in the end not have time for our spare room, so only really did 1 bedroom + lounge + 1 bathroom). Given how much time was spent on the fridge I was surprised to see she didnt wipe the handle and there were marks on it.

Overall I dont think I'd engage the agency again.

Efficient and effective!

I wish I could give 6 out of 5 stars! Angie was so fantastic, in fact I’d confidently say she was the best cleaner I’ve had from any company! She not only fit in so much within the 2 hours but she did an immaculate job and was so friendly and accommodating!!! Highly recommend!!!

The cleaner cancelled less than 2 hours before the first time clean (medical reason so I thought ok can’t be helped - these things happen), but then she cancelled again the night before the rescheduled clean as it didn’t fit in with her other life commitments- pretty disappointed to be stuffed around so much and still not have a solution for my cleaning- it seems like this company are not vetting their people properly or taking any responsibility so beware.

Amazing cleaning- prompt and polite.

Could not be happier with our latest cleaner. Extremely thorough and professional.

I highly recommend Maria for all your cleaning needs. Maria is punctual, polite and excellent at her job. Maria is the only cleaner to so far complete all of cleaning plus more!! Maria is like having 2 cleaners do the job. Very happy customer

Maria was excellent, so easy to work with and left nice little touches around the house that I really appreciated.