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Reviews ( 745 )
brian hutchison
2024.10.16
Slow service, had to move from bay to bay. My oil change took 1.25 hours. I will not be back at this jiffy Lube location. I have been a long time customer, I will continue to use Jiffy Lube. Just not this location. Li don’t think they cared. My tires we not checked, my filters were not checked, my tire pressures were not checked. Worse service I have ever had.
Thank you for sharing your concerns, Brian. We take your feedback seriously. Please feel free to reach out to us at (800) JIF-LUBE to discuss your experience further.
Lisa Ajala
2024.10.15
Great service always given from the staff of local JL,Carmel on Rangeline Rd. Never have to wait and they have a Master Mechanic there who can fix everything ♥️. Better prices and services than competition next door. Just sayn!!
Thanks for your review. We appreciate your feedback and are glad to hear that you had a positive experience with us.
drrtm
2024.10.15
On my visits, they've been fast, friendly and professional.
Drrtm, thank you for the five star review! We're glad to hear that you had a great experience with our team at Jiffy Lube.
Cynthia Frazier
2024.10.12
Extremely professional and super fast! In and out which was great since I didn’t have much time to spare.
Thank you Cynthia for your review! We're glad to hear that you had a fast and friendly experience at Jiffy Lube. Our team takes pride in providing knowledgeable and helpful service. We appreciate your support and look forward to serving you again in the future.
Tommy
2024.10.11
Stopped in for an oil change. They changed the oil, but they did not check tire air pressure nor my lights. Discovered that day, that a head light was out and upon arrival, I was aware of low back tire. I didn't say anything at the time, assuming they would check it. It didn't occur to me until I got down the road and was indicated of low tire.
We sincerely apologize for any inconvenience caused during your recent visit for an oil change. We take pride in providing comprehensive service, and we regret that we fell short of our usual standards in this instance. Your concerns regarding the unchecked tire pressure and lights are duly noted. We understand how important these checks are for your vehicle's safety and performance. We would appreciate the opportunity to address this situation and ensure it doesn't happen again. Please feel free to reach out to us at (317) 843-9222 to discuss this matter further. Your feedback is valuable to us as we strive to improve our services.
Carson Kane
2024.10.09
Thanks for those stars! Providing great vehicle care is our top priority, and we are happy to see the team delivered.
Ken Knowles
2024.10.09
fast, efficient, personable service! Thank you for patching (plugging) my tire.
Thank you for your positive feedback, Ken! We're thrilled to hear that you had a great experience at Jiffy Lube and that our team was able to provide you with efficient service. We appreciate your support and look forward to serving you again for your oil change needs.
Pat Aguilar
2024.10.09
quick service!
Thank you for taking the time to leave us a review, Pat. We appreciate your positive feedback and are glad to hear that you had a great experience with us at our local S Rangeline Rd, Carmel, IN Jiffy Lube.
Peggy Kline
2024.10.08
Wonderful service from the team of technicians. Friendly and efficient. Will definitely return for my next oil change.
Thank you for taking the time to leave us a review, Peggy. We appreciate your positive feedback and are glad to hear that you had a great experience with us at our local S Rangeline Rd, Carmel, IN Jiffy Lube.
Kiki Passi
2024.10.08
Thanks for the stars! We always strive to provide our customers with the best service and experience, and we hope you'll revisit us!
Blake Ebersole
2024.10.06
Great team and service on Rangeline
Thanks for your kind words and positive review! We strive to provide exceptional service and are glad to hear that you had a great experience at Jiffy Lube.
Cherry Bloompetal
2024.10.05
I got there as soon as it opened because I was expecting to wait. However, I was in and out in maybe 30 minutes? I was amazed. I usually have to wait *at least* an hour with an appointment in other places.
Thanks for taking the time to leave a positive review, Cherry. We appreciate your review and feedback. We are glad to hear that you had a great experience at our local S Rangeline Rd, Carmel, IN Jiffy Lube.
Donna Carlisle
2024.10.05
Oils change went great. Took me right away and finished in a jiffy! Highly recommend!💪
Thank you for choosing Jiffy Lube, Donna! Our team is dedicated to providing friendly and efficient service to all our customers. We appreciate your feedback and look forward to serving you again in the future!
Karen Redenbaugh
2024.10.05
This was the first visit and it will not be the last. Courteous, helpful, and patient to me, an elderly lady.
We appreciate your positive review, Karen! Thank you for your recommendation and we are glad to hear that you had a great experience with us.
John Bauerle III
2024.10.04
Excellent service. Quick and knowledgeable
We really appreciate you taking the time to leave us a review John. Thank you for the review and comments.
Jorge Piraquive
2024.10.01
Great customer service! They were very helpful in the service required for my car! Above and beyond!
Thanks for your kind words and positive review! We strive to provide exceptional service and are glad to hear that you had a great experience at Jiffy Lube.
Pete Guillot
2024.10.01
Friendly, efficient service. I’d go back.
Thanks for your review. We appreciate your feedback and are glad to hear that you had a positive experience with us.
Charlie Skjodt
2024.10.01
I have been going to this location for the last 10 years. Every single time I walk in I am greeted by two or three texts, that are very kind, wonderful service, and not afraid to help me with any other issues I have with my car. I would never go anywhere else.
Charlie, thank you for the five star review! We're glad to hear that you had a great experience with our team at Jiffy Lube.
Cesar Garcia
2024.10.01
Very upset. And unacceptable. Mistakes that can cost a lot of money and bad for your business. Will never go to a jiffy lube again.
Thank you for sharing your concerns. Please contact us at (800) JIF-LUBE to discuss this further.
Kirsten Petras
2024.09.27
Thanks for leaving us this rating! We're glad you had such a great experience at our shop!