Justcare Reviews

Thank you for your kind words! We're delighted to hear Bilal provided you with supportive and professional service.

We apologize for the delay and inconvenience caused by our timing. For wiring settings assistance, please contact our customer service directly. We'll ensure this feedback helps us improve our after service in the future.

Dear Customer, We are not able to see your records in our system. Thank you for sharing your feedback. We are sorry to hear that your experience with our company did not meet your expectations. Please reach out to us directly at +971 58 220 0508 so we can investigate this matter further and work towards a resolution. We value your business and would appreciate the opportunity to make things right.

Thank you for your kind words! We're glad to hear that our team could assist you promptly and efficiently. Your satisfaction is our priority, and we're always here to help.

Thank you for your kind words! We're thrilled to hear about your positive experience and look forward to serving you again in the future.

Thank you for your kind words! We're delighted to hear about your positive experience with our installation team.

Dear Anuva, We are truly sorry to hear about your negative experience with our service. Customer satisfaction is our top priority, and we take all feedback seriously to improve our services. We would like to clarify the situation from our side: 1. Our TV installation expert demonstrated that the TV was working properly and undamaged immediately after installation. You confirmed your satisfaction with the service before making the payment. 2. Two days later, our team returned to retrieve a forgotten battery and observed that the TV was still functioning correctly, with no complaints of damage or malfunction from your side. 3. The issues with the TV and installation were reported to us several days after the battery was collected. Additionally, it appears that other service providers were also working at your home around the same time. It is quite possible that the damage may have occurred during their work. Given this timeline, we are committed to investigating your concerns further. It is important for us to understand why there was no report of damage during our follow-up visit if the TV had been broken during the initial service. We understand how frustrating this must be for you and we are committed to resolving this matter. Please contact our customer service team directly so we can address your concerns promptly. Thank you for bringing this to our attention. We value your feedback and will use it to improve our services. Best regards, The Justcare Team ---

Thank you for your kind words! We're thrilled to hear you had a seamless experience and that our team exceeded your expectations.

Hi Paul, Thank you so much for your fantastic review! We’re delighted to hear that our team did a great job installing your smart lock and went the extra mile to clean up afterwards. Your satisfaction means the world to us, especially knowing it's not always common in Dubai. If you ever need any more assistance or have questions, feel free to reach out. We truly appreciate your recommendation and look forward to helping you with any future needs. Best regards, Team Justcare