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Reviews ( 13 )
Ian Sacrison
2024.12.01
I had to replace contact wheels on my grinder. It was easy to find the replacement parts online. The ordering process was easy. The wait time was average, I didn't feel like I waited for too long. In all it was a good experience.
Thank you for sharing your experience with your Kalamazoo Industries grinder! We're glad to hear that you found the replacement contact wheels easily and that the ordering process was straightforward. We strive to make our parts accessible and ensure a smooth purchasing experience.
While we always aim to improve delivery times, it's great to know the wait time met your expectations. If you have any additional feedback or questions in the future, don't hesitate to reach out. Thank you for choosing Kalamazoo Industries, and we’re here to support you with all your grinding needs!
Jon Ralph
2024.11.22
Awesome to be able to get parts for older equipment vs replace with cheap imported crap.
Thank you so much for your kind words! We’re thrilled to hear you had an excellent experience with us.
robin l.
2024.10.29
Excellent transaction with very nice people. Thank you for all the help.
Thank you so much for your kind words! We’re thrilled to hear you had an excellent experience with us. It was a pleasure assisting you, and we’re here anytime you need further help. Thanks again for choosing us!
K (Kenny)
2024.09.20
This is the best place to purchase a high quality 12 inch disc for for a 5/8 inch shaft motor for your sander/grinder. It very high quality at the best price.
Thank you for your review! We're thrilled to hear you're satisfied with the quality and value of our 12-inch disc. We appreciate your support!
Dan Brown
2024.05.01
UPDATE: Both of my Kalamazoo sanders now have a rather crazy number of hours on them, and are still running like a Swiss watch! Excellent stuff. Still 5-star quality!
---- ORIGINAL REVIEW----
I have now purchased two tools from Kalamazoo Industries, a Model 1SM belt sander/grinder for sharpening tools, and a DS-10 disk sander for shaping wood parts in my shop. Both tools have proven to be solid, reliable workhorses with literally every piece and part made in the US. Working with the company has been easy as can be, and Aaron (one of their reps) has actually checked in with me a couple times just to make sure everything is still working as it's supposed to be. Really, if you need a good, American-made power tool, I'd find it pretty hard to go wrong with Kalamazoo.
Something kind of interesting: At one point just after I purchased it, the DS-10 sander started making some kind of odd, harmonic noises. I asked Aaron about it, and instead of just doing the "send it back" thing that would leave me without a tool for 2x shipping intervals, they actually walked me through some very simple diagnostic steps and we were able to fix it right there, given the tool's extremely simple and robust design. Turns out that it was just the safety guard, had managed to be oriented in *just* the right position that the motor vibration was making it ring in harmony with the fence. Moved it ever so slightly, and the noise just went away. Great crew to work with!
Thank you very much. Let us
know if you need anything.
Justin Baugh
2023.04.09
recommends
Great belt sanders for a great price. Still going strong 2 years later!
Thanks, Justin! We're thrilled to hear your belt sander is still performing well after two years. Your satisfaction is our top priority!
Brad Karczewski
2021.04.16
Excellent company with solid tools. I have multiple machines from Kalamazoo and they are built to run! My oldest is a 1x42" sander that has been put through the ringer since the mid 90's and it just keeps rolling. I use it every single day for my sharpening business and it just won't quit! I dig it so much I recently bought a brand new one just to have and the new ones are every bit as solid and all parts are the same. To me that is a huge plus! If I need a part, it's available.... forever!
I've called multiple times over the years with various questions and they are always very helpful. Great company. Very refreshing to see a company that backs and cares about their product and reputation! Thanks Kalamazoo!
Thank you so much for your kind words. Please let us know if you need anything.
Brian
2020.05.13
I have a 1" x 42" Kalamazoo belt sander. I don't write reviews typically but this is different. This little grinder gets review comments like, "as basic as it gets" or "no bells and whistles." One person stated negatively that it was "underwhelming." I think the engineer who developed this machine is genius. Simple is my Kalamazoo's greatest attribute. It is safe, forgiving and efficient. It's small footprint makes it pleasure to own and operate. Stunning build supported by the best-ever customer service. Good job Kalamazoo. Made here....in Michigan...where industry was invented.
Thank you sir for your kind words. Please let us know if you have any questions. We can be reached at (269) 382-2050.
Leanne Holroyd
2018.09.20
recommends
Well built American made since 1961!
Thank you for your kind words, Aunt Leanne! We're proud of our heritage and commitment to quality.
Dan Brown
2018.06.08
recommends
I have three tools by Kalamazoo now, the 1SM 1x42 belt sander, the DS10 10in disk sander, and the 2FSM 2x48 belt sander. All three have seen a fair bit of use in my shop, especially the 1SM that is my primary sharpening machine for everything from pocket knives to mower blades running abrasive and leather belts as needed. The DS10 does a tremendous amount of work in my wood shop, it's more or less permanently mounted with a 60-grit disk and used for rough shaping of everything with an exterior curve. Man, hook up the dust extractor, though, or that thing will *fill* the shop with dust.
The 2x48 doesn't get quite as much use as the others, but when I have had need of its higher speed material removal, it's done exceedingly well. I'm not quite as enthused with its belt guard as I am with the 1SM's, it's a lot more time consuming for belt changes, but it does offer significantly better protection from the moving belt if that is a concern.
I've only had one minor problem, a harmonic vibration that developed in the DS10 after a few hours of use, that they walked me through troubleshooting, and turned out to be simply the guard being in an ideal location to resonate with the sander body. The design of the tools is extremely simple, you can literally break them down and re-assemble them with just a couple wrenches and the simplest of mechanical aptitude. If you can change a spark plug, you can break down and re-assemble one of these machines.
Overall, I couldn't be happier with them, and built like they are with those Baldor motors, they're going to run for a very, very long time. I'm currently looking at perhaps an abrasive cutoff saw next... haven't quite decided. But I *will* be purchasing from them again.
Thank you, Dan, for your detailed review! We're thrilled to hear how satisfied you are with our tools and that they're making your work easier. We appreciate your feedback on the belt guard and are glad our support resolved the vibration issue.
Dave Foss
2018.06.05
recommends
My 2x48 belt grinder is amazing, plenty of power in a small package, and made in America.
Thank you, Dave! We're thrilled to hear that you're enjoying your belt grinder and appreciate your support for American-made products. Happy grinding!
Alan Nyhof
2018.04.18
They do not service the public and will treat you like you are a major irritation for simply calling them on their publicly listed telephone number from their own website to attempt to buy an expensive piece of equipment that they make and sell. Zero stars for non-existent and disrespectful customer service. Two stars because their products are said to be very reliable.
Edit: I upgraded this review to four stars because the owner responded quickly and showed great concern for wanting to correct an employees mistake. That is exactly what an owner of a company should do and it says more about Kalamazoo Industries than an employee who may have been having a bad day. Thanks.
I apologize for your experience. Who did you talk to? We service anyone who has our equipment or looking to buy our equipment. What can we do to make it right? If your looking to buy equipment please contact us at (269) 382-2050. We want to turn your negative experience into a positive experience.
kjn clinton township
2015.02.07
great product!!!! long lasting.
Thank you.