Kenya Incentives Tours & Safaris (KITS) Reviews

Thanks to Benjamin and Kennedy for organizing and conducting our short but comprehensive adventure. According to the program, we had 2 Parks - Tsavo East and Amboseli. We wanted rain and clouds - we got it, we wanted to see lionesses - we saw them many. Unfortunately, we did not see Kilimanjaro completely, but we will leave this for next time. In terms of organization, everything was on time and promptly. Perhaps, of the many Companies where I contacted for information on tours, the answers from Benjamin were "lightning fast", which is very important for all of us - busy people. Next time for a trip (we would like to go to Masai Mara) we will gladly trust this Company again. ASANTE SANA!

great service, recommended.

I had an amazing day thanks to the Team at Kenya Incentives Tours & Safaris (KITS): It started before getting to Kenya through several emails and text messages to decide on what to pack in a single day. The communication was easy and friendly. Then, on the day I was warmly welcomed and the tour started. Everything went according to schedule. The driver was friendly and a safe driver. My favorite part was the cycling tour of Hells gate National park. I was lucky to have a great guide, Hassan, who could spot wild animals very easily. He also took time to show me some plants and flowers and he made the experience unforgettable. The boat ride at Lake Naivasha was also amazing with so many birds to spot. Overall a great day made very special thanks to the KITS team. Only point for improvement was the lunch that was disappointing compared to everything else.

We booked a 7-day Safari tour in Kenya with KIT in September 2024. It was an absolutely fantastic experience overall with Benjamin’s help in organising the tour and David and Sammy as our guide/ drivers. Benjamin was professional, attentive to details, and responsive throughout the process - from quotation, pre-trip preparation to airport pickup. The itinerary was customised to our needs and comprehensive, covering the key national parks including Maasai Mara. We particularly appreciate his advice on accommodation and help with arranging a birthday surprise for our friend (best idea ever!!!) Compared to the other quotations we had, we feel that KIT offers quality service at a reasonable price. We’re blessed to have David and Sammy as our drivers throughout the trip. Both of them are professional, knowledgeable and lovely people to spend time with. We very much enjoyed the game drives observing wildlife while listening to David/Sammy’s generous sharing of animal knowledge. They were patient with our requests throughout the tour, always trying to give us the best experience in the moment. On the last day we had a bit of an accident on the road. They went out of the way to help us navigate through it, for which we were beyond grateful. Having two amazing guides/drivers did elevate the whole Safari experience. Thank you so much KIT team! 8 more happy clients now :D

Great experience! Thanks a lot for the whole trip! Highly recommended!

During the coordination stage, KITS' contact person, Manager Benjamin, demonstrated fairness and efficiency, swiftly handling all the arrangements for the itinerary and accommodations. Upon arriving in Nairobi, Benjamin personally came to the hotel with the safari guide to explain the itinerary in detail, showing professionalism. The guide, David, who also served as the driver, was very cautious while driving, never speeding, and always maintaining a safe distance when overtaking, which made us feel assured about road safety. Whether we wanted to stop for coffee or use the restroom along the way, he was able to find suitable places. Throughout the journey, David shared insights about Kenya's culture and traditions, giving us a deeper understanding of the country. When we reached the national park, his sharp eyes always spotted hidden animals and guided us in observing them. David was highly knowledgeable about wildlife behavior, not only locating animals and explaining their habits but also predicting their movements, helping us find the best vantage points. He was equally skilled in identifying various bird species in addition to the large animals. Apart from the airfare, KITS handled the entire itinerary and accommodations in Kenya, and we were very satisfied with the quality of the trip.

超級難忘，非常漂亮的國家，謝謝Benjamin耐心的討論與安排，謝謝嚮導John無微不至的照顧，謝謝KITS

Benjamin是一個非常積極負責的人，而且訊息和郵件的回覆非常即時，任何的問題都積極回應，而且會給出最好的建議，真的讓人非常有安全感 行程間也有幸和Benjamin在奈洛比一起共度午餐，他也向我請教關於台灣人的旅遊偏好和習慣，除了為拓展業務需要，也積極想提升更好的服務品質，真的是一個不斷追求進步的老闆 旅費的付款上也不用擔心，Benjamin會劃分其中一部份金額，預先付款作為訂金，會提供完整的收款資訊，且電匯後沒多久，我都還來不及主動通知，就收到Benjamin回覆的入帳通知、收款證明 Enock是我們這幾天在肯亞的Driver Guide，永遠笑臉迎人、充滿活力，對每個動物如數家珍，永遠可以很快看到我們沒發現的動物，也很用心向我們介紹動物的特徵和習性 Enock也樂於接受我們臨時變動計劃，不論是提前出發或延後回去也都全力配合，積極帶我們發掘更多動物，甚至一天看了兩場 角馬大遷徙的天河之渡，永遠都能找到最佳位置欣賞動物和拍照 我們從他身上學到非常多關於肯亞和動物的事情，每天在車上相處在一起，是一個溫暖而且讓人感到安心的人，真的是最棒的Driver Guide 不要選擇最便宜的，而是選擇預算負擔得起，但服務品質最好的，KITS TOURS團隊的大家真的是很棒，期待再次回到肯亞見到你們 Benjamin is very positive and responsible, and his replies to messages and emails are very timely. He responds positively to any questions and gives the best advice, which really makes people feel safe. I was also lucky enough to have lunch with Benjamin in Nairobi during the trip. He also asked me about the travel preferences and habits of Taiwanese people. In addition to the need to expand business, he also actively wants to improve better service quality. It is really a constant pursuit. There is no need to worry about the payment of travel expenses. Benjamin will divide part of the amount and pay in advance as a deposit, and will provide complete payment information. Not long after the wire transfer, I received a reply from Benjamin before I even had time to notify him. Enock is our driver guide in Kenya. He is always smiling and full of energy. He knows every animal very well. He can always quickly see animals that we have not discovered, and he is also very attentive in introducing us to the characteristics and habits of animals. Enock was also willing to accept our temporary changes in plans. Whether we set off early or returned later, he fully cooperated and actively helped us discover more animals. We even saw wildebeests crossing river During the Great Wildebeest Migration across the Tianhe River, you can always find the best location to view the animals and take photos. We learned a lot about Kenya and animals from him. We get along with each other every day during the trip. He is a warm and reassuring person. He is such an amazing Driver Guide. Best ever.

My mom and I had an amazing experience from start to finish with KITS. Ken was one of the best tour guides we’ve ever had. He was very personable and made us feel safe and cared for. He went out of his way to show us the animals (including birds!) that we wanted to see and was very knowledgeable and patient when sharing facts. Ken was also extremely patient (compared to other drivers) and strategic when positioning the car to view the animals which we highly appreciated. Although we didn't get to see the river crossing, we were able to see the Big 5 over the span of 4 days (Lake Nakaru 1 day and Masai Mara for 3 days)! Benjamin was very professional and had such fast response times anytime we had questions when coordinating our itinerary. His professionalism is truly hard to beat. I’d highly recommend booking with KITS if you’re looking for a safari experience of a lifetime. These are good people who are passionate and truly go above and beyond in their services!