Categories Travel & Vacation Resort Hotel Khastana Hadi Group
Khastana Hadi Group

khastanahadiubud.com

Khastana Hadi Group Reviews

EXCELLENT rating
4.9
53 reviews Verified
Khastana Hadi Group
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Reviews ( 53 ) 4.9

Jason Joshua
Jason Joshua
2024.12.30
The service was amazing. The staff were super nice. If you enjoy the quiet vibe, this place is the best. 15 mins away from Cafes near kitamani and 15 mins away from the Ubud main area as well.
Location
Rooms
Service
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M. Arief Nugroho
M. Arief Nugroho
2024.12.28
Best villa in Ubud. Excellent service. Great location. Holiday vibe. Clean facilities. All facilities work perfectly.
Trip type
Vacation
Family
Location
Rooms
Service
Li Lie
Li Lie
2024.12.27
Good place to rest. Location might not be the best but worth the stay
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Rooms
Service
baskara Kyiv
baskara Kyiv
2024.12.09
The location is very nice, peaceful, and situated in the middle of rice/padi fields. The villa is very aesthetic, making people forget about their work routines. The staff's attention is excellent, care and supportive, and it will be even more appealing once the lobby area and other facilities are operational, as it will attract people who are not staying to come and enjoy the resort's amenities.
Location
Rooms
Service
Amel Lia
Amel Lia
2024.11.26
I am extremely disappointed with my experience at this 5-star hotel. I booked this hotel through Agoda on 17th November for period of stay from 25th November (2 Nights), and it was clearly confirmed. But then suddenly on 23rd November, my booking was flagged as “questionable" because the villa category I reserved "no longer exists“, and/or they put the wrong price in the system, etc etc. But there was no clear logic explanation. The communication was confusing and unhelpful, with back-and-forth emails and whatsapp that never offered a real solution. Basically, Agoda told me to find a solution with the hotel and the hotel told me to talk to Agoda. I had to scramble to find another property, which completely disrupted my plans. For a hotel of this caliber, it's essential to provide clear communication and timely solutions when issues arise. A professional approach to customer service—such as offering an alternative room without additional cost or offering to switch dates without having to wait for Agoda's opinion for days — would have helped resolve this situation (as none of this is the guest’s mistake). Bear in mind, I booked what I saw online and the booking was confirmed for days. If you are the one who entered a wrong price and/or wrong room, it should be your responsibility with the agent. I hope you won’t put future guests in such an inconvenient position. Based on my experience, I would not and won’t recommend this hotel to others.
Reply from Khastana Hadi Group 2024.12.01
Dear Bu Amelia, We’re truly sorry for the challenges you faced during your booking through Agoda and the last-minute disruption to your travel plans. We completely understand how frustrating this must have been. This is certainly not the experience we want for any of our guests. As we talked during our call, the issue with the Agoda listing was on their end and left us just as confused, especially as we had been prepared and awaiting your check-in. Unfortunately, the Agoda system canceled your booking at our villas without notifying us beforehand. Please know that we take this matter very seriously and are still working with Agoda to seek answers and ensure this kind of situation doesn’t happen again. We are deeply sorry and truly hope to have the chance to welcome you back one day, Bu Amelia. Warmest regards, Khastana Hadi Luxury Countryside Villas
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Priya Jain
Priya Jain
2024.11.22
Khastana Hadi Resort in Ubud is a dream stay! The floating breakfast is stunning, the views of the rice terraces are breathtaking, and the staff are incredibly friendly and welcoming. A perfect blend of luxury and tranquility—highly recommended! ❤️
Trip type
Vacation
Location
Rooms
Service
Reply from Khastana Hadi Group 2024.12.06
Dear Ms. Priya Jain, Thank you so much for your kind review! We are absolutely thrilled to hear that your stay at Khastana Hadi Resort Ubud was a dream experience. It brings us great joy to know that you enjoyed the stunning floating breakfast, the breathtaking views of the rice terraces, and the warm hospitality from our team. Your words are truly appreciated, and we are so happy that you found the perfect balance of luxury and tranquility during your stay. We are honored by your recommendation and look forward to welcoming you back for another unforgettable experience. Please don’t hesitate to reach out if there’s anything we can do to make your next visit even more special! Warm regards, Tri Permana, Resort Manager
Silvan Rapp
Silvan Rapp
2024.11.20
Wow! I spend an incredible time in that beautiful. The location is amazing. In between rice terraces and palm trees i found losts of nice motives for taking photos. The sunrise was stunning! I love the interior of this resort and the view from the inner living room / terrace with its pool. Most importantly the staff: they were always so incredibly welcoming and friendly, there was nothing which could have been done better. I really appreciate the warmth and support of the staff! I definitely will come back when in Ubud. Thank you!
Trip type
Vacation
Solo
Location
Rooms
Service
Reply from Khastana Hadi Group 2024.12.06
Dear Mr. Silvan Rapp, Thank you so much for sharing your wonderful experience with us. We are deeply touched by your kind words and so pleased to know that you had such a memorable time at Khastana Hadi Resort Ubud. We are delighted that the serene beauty of the rice terraces and palm trees, along with the stunning sunrise, made your stay so special. It brings us great joy to hear that you enjoyed the comfort and design of the villa, especially the views from the living room and terrace. What truly warms our hearts, however, is your recognition of our team. We strive to provide a level of service that feels personal and welcoming, and we are so happy to hear that our efforts made you feel at home. We can’t wait to welcome you back on your next visit to Ubud. Your kind words mean so much to us, and it would be our pleasure to ensure your next stay is just as exceptional. With sincere gratitude, Tri Permana, Resort Manager
Julia Ferbert
Julia Ferbert
2024.11.20
I had a wonderful and very relaxing stay at the Khastana Hadi Resort Ubud. The team on site is warm and very keen to fulfil every wish. If you are looking for relaxation away from the hustle and bustle of Ubud, this is the perfect place in the middle of rice fields. I will be back!
Trip type
Vacation
Friends
Location
Rooms
Service
Reply from Khastana Hadi Group 2024.12.06
Dear Ms. Julia Ferbert, Thank you so much for your kind words and for sharing your experience! We are thrilled to hear that you had a wonderful and relaxing stay with us at Khastana Hadi Resort Ubud. It’s always our goal to provide a warm and attentive service to ensure our guests feel at home, and we’re so happy to know that our team was able to meet your expectations. The peaceful atmosphere surrounded by rice fields truly makes for the perfect escape from the hustle and bustle, and we’re glad it was just what you were looking for. We can't wait to welcome you back for another relaxing retreat. Please don't hesitate to reach out if there’s anything we can do to make your next stay even more special. Warm regards, Tri Permana, Resort Manager
Meerab Sikander
Meerab Sikander
2024.11.14
I recently had the pleasure of staying at Khastana Hadi Resort, a stunning luxury villa in Ubud, and I can confidently say it was one of the most beautiful experiences I've ever had. The villa featured three master bedrooms, each exquisitely designed with a perfect blend of modern comfort and traditional Balinese aesthetics. The spaciousness of the rooms allowed for a sense of tranquility, and the attention to detail in the decor was simply breathtaking. One of the highlights of my stay was the private pool, which was a true oasis. The pool area was surrounded by lush greenery, providing a serene escape where I could relax in complete privacy. I also indulged in a milk bath that was nothing short of heavenly. The floating breakfast served in the pool was an unforgettable experience—enjoying a delicious spread while surrounded by the natural beauty of the rice fields was a perfect way to start my day. The views from the villa were simply unbelievable. The lush green rice fields stretched out as far as the eye could see, creating a picturesque backdrop that felt like something out of a dream. Every morning, I woke up to the sound of nature and the sight of the sun rising over the fields, which made every moment feel special. The only drawback I found was the location. The villa is quite far from the center of Ubud, which might be a concern for those looking to be in the heart of the action. However, for someone seeking an escape from the hustle and bustle of daily life, this villa is worth every bit of the journey. The peacefulness and beauty of the surroundings made it easy to forget about the world outside. Moreover, the staff at the villa were out of this world. Mr. Freego and other staff members who attended us were incredibly accommodating and went above and beyond to ensure that my stay was perfect. From arranging transportation to providing recommendations for local attractions, their hospitality made me feel truly pampered. Overall, my stay at this luxury villa in Ubud was an experience I will cherish forever. If you're looking for a serene getaway with stunning views and top-notch service, this villa is the perfect choice. It's a slice of paradise that offers a much needed retreat from the chaos of everyday life.
Trip type
Vacation
Friends
Location
Rooms
Service
Reply from Khastana Hadi Group 2024.12.06
Dear Ms. Meerab Sikander, Thank you so much for your detailed and thoughtful review! We are absolutely delighted to hear that your stay at Khastana Hadi Resort was such a beautiful experience. We are thrilled that you enjoyed the design of the villa, the serenity of the private pool, and the unforgettable floating breakfast by the rice fields. It's wonderful to know that the natural beauty and peaceful atmosphere provided the perfect escape for you. Your kind words about our team, especially Mr. Freego and the staff, truly mean a lot to us. We always strive to ensure that our guests feel pampered and well taken care of, and it’s great to hear that we succeeded in making your stay memorable. We understand that our location may not be for everyone, but we’re so glad it provided the peace and tranquility you were seeking. It was truly a pleasure to have you as our guest, and we hope to welcome you back for another serene getaway in the future! Warm regards, Tri Permana, Resort Manager
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kiki work
kiki work
2024.11.13
Villanya ok bgt, viewnya cantik. Staffnya ramah bintang 5😆🫶🏻 Kalo mau cari villa buat pake santai di ubud, cocok bgt.
Location
Rooms
Service
Reply from Khastana Hadi Group 2024.12.06
Dear Bapak/Ibu Kiki, Terima kasih banyak atas ulasan positifnya! Kami sangat senang mendengar bahwa Bapak/Ibu menikmati villa kami, pemandangan yang indah, dan keramahan tim kami. Kami selalu berusaha memberikan pelayanan terbaik agar para tamu merasa nyaman dan puas selama menginap. Kami sangat menghargai rekomendasi Bapak/Ibu untuk mencari villa santai di Ubud, dan kami senang bisa menjadi tempat yang tepat untuk itu. Semoga kami bisa menyambut Bapak/Ibu kembali dalam waktu dekat untuk pengalaman menginap yang lebih menyenangkan. Salam hangat, Tri Permana, Resort Manager
Jarosław Grabias
Jarosław Grabias
2024.11.13
Those villas in Ubud are a true oasis of tranquility. The staff is incredibly friendly, attentive, and always ready to help, making you feel right at home. The entire place is beautifully maintained, with lush greenery all around, creating a serene and peaceful atmosphere. Every corner of my villa offered breathtaking views, both from downstairs and the upstairs rooms. It’s the perfect spot to relax and recharge, with easy access to Ubud’s and Kintamani’s attractions. If you’re looking for a quiet retreat in Bali with top-notch service and stunning surroundings, this is the place to be!
Trip type
Vacation
Friends
Location
Rooms
Service
Reply from Khastana Hadi Group 2024.12.06
Dear Mr. Jarosław Grabias, Thank you so much for your heartfelt review! We’re truly delighted to hear that your stay with us felt like a tranquil oasis and that you enjoyed every aspect of your time here. It’s wonderful to know that our team made you feel at home and that you appreciated the care and attention they provided. Your kind words about the lush surroundings, breathtaking views, and serene atmosphere mean the world to us. We’re also pleased that our location offered you the perfect balance of relaxation and accessibility to Ubud and Kintamani’s attractions. It was truly our pleasure to have you as our guest, and we’re so grateful for your recommendation. We look forward to welcoming you back for another peaceful retreat in the future! Please feel free to reach out if there’s anything we can do to make your next stay even more memorable. Warm regards, Tri Permana, Resort Manager
Astrid Cinthara Paramita Duarsa
Astrid Cinthara Paramita Duarsa
2024.11.10
Pretty good experience! service management nya okay, kamar okay, private pool okay, view nya juga oke!
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Rooms
Service
Reply from Khastana Hadi Group 2024.12.06
Dear Ibu Astrid, Terima kasih atas ulasan positifnya! Kami sangat senang mengetahui bahwa pengalaman menginap Ibu di Khastana Hadi Resort Ubud berjalan dengan baik. Kami senang mendengar bahwa Ibu menikmati pelayanan kami, kenyamanan kamar, private pool, serta pemandangan yang kami tawarkan. Ulasan Ibu sangat berarti bagi kami dan menjadi motivasi untuk terus memberikan yang terbaik kepada para tamu. Kami berharap dapat menyambut Ibu kembali di masa mendatang. Jangan ragu untuk menghubungi kami jika ada kebutuhan khusus atau permintaan untuk kunjungan berikutnya. Salam hangat, Tri Permana, Resort Manager
Ira Nur
Ira Nur
2024.11.04
Tempatnya nyaman, pelayanan nya superbaik, pemandangan nya indah
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Vacation
Friends
Location
Rooms
Service
Reply from Khastana Hadi Group 2024.12.06
Dear Ms. Ira Nur, Thank you so much for your kind review and for sharing your wonderful experience! We’re delighted to hear that you found our resort comfortable, appreciated the excellent service from our team, and enjoyed the stunning views. Your thoughtful feedback truly means the world to us and inspires us to continue creating memorable experiences for all our guests. We’re so pleased you enjoyed the luxury, tranquility, and charm of our resort, and we’re especially happy to hear it left a lasting impression on you. We can’t wait to welcome you back for another amazing stay. Please don’t hesitate to let us know if there’s anything special we can prepare for your next visit! Warm regards, Tri Permana Resort Manager
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Citra Hartadi
Citra Hartadi
2024.11.04
THE STAFF ARE ALL SO FRIENDLY THE VILLA & WHOLE ROOMS ARE CLEAN THANK YOU DEFINITELY WANT TO COME BACK❤️❤️❤️❤️
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Rooms
Service
Reply from Khastana Hadi Group 2024.12.06
Dear Ms. Citra Hartadi, Thank you so much for your wonderful feedback and for taking the time to share your experience with us! We’re absolutely delighted to hear that you enjoyed your stay and appreciated the friendliness of our team, as well as the cleanliness of our villas and rooms. It truly warms our hearts to know that you felt so welcomed and comfortable during your time here. Your kind words inspire us to continue delivering exceptional experiences to all our guests. We can’t wait to welcome you back for another unforgettable stay! Please don’t hesitate to let us know if there’s anything special we can prepare for your next visit. Warm regards, Tri Permana, Resort Manager
Aprilla Sinta
Aprilla Sinta
2024.11.04
Very deep sleep and tremendous view to stay in Khastana Hadi Ubud. Make your days beyond forever!!
Trip type
Vacation
Friends
Location
Rooms
Service
Reply from Khastana Hadi Group 2024.11.29
Dear Ms. Aprilla Sinta, Warm greetings from Khastana Hadi Resort Ubud! Thank you for sharing your wonderful review. We are delighted to hear that you enjoyed a truly restful stay and appreciated the breathtaking views our resort offers. Your kind words about our rooms, service, and location truly mean a lot to us. At Khastana Hadi, we strive to create unforgettable experiences for our guests, and knowing we could make your days "beyond forever" brings us immense joy. We look forward to welcoming you and your friends back for another luxurious and serene retreat in the future. Should you need any assistance with your next stay, please don’t hesitate to reach out to us directly. Warm regards, Tri Permana Resort Manager
Cynthia Wong
Cynthia Wong
2024.10.19
Trip type
Vacation
Friends
Location
Rooms
Service
Reply from Khastana Hadi Group 2024.12.06
Dear Ms. Cynthia Wong, Thank you so much for your lovely review and for sharing your experience at Khastana Hadi Resort Ubud. We’re truly honored to have been a part of your holiday with friends and are thrilled to hear you enjoyed the luxury, peaceful ambiance, and the attentive service from our team. We do understand that being a bit away from Ubud’s bustling center can sometimes make transportation or food delivery a little tricky. However, it’s also this tucked-away location that allows us to offer the quiet and romantic escape many of our guests treasure. Please know that on your next visit, our team will be more than happy to assist with transportation arrangements or share personalized recommendations to make your stay even more seamless and enjoyable. It was such a pleasure hosting you, and we sincerely hope to welcome you back to our little slice of paradise in the near future. Should you plan to return, please don’t hesitate to reach out, we’d love to make your next stay even more special! Warm regards, Tri Permana, Resort Manager
Viola V
Viola V
2024.10.15
I highly recommend Khastana Hadi Ubud! Great place, professional staff and quality service! The spa service is wonderful, the breakfasts are luxurious. I will definitely come again, thanks to the whole team🫶
Trip type
Vacation
Family
Location
Rooms
Service
Reply from Khastana Hadi Group 2024.08.20
Dear Ms. Elena, Thank you so much for your review and recommendation! We’re thrilled to hear that you enjoyed our spa services, luxurious breakfasts, and the overall quality of our service. Your kind words inspire our team to continue providing the best possible experience for our guests. We look forward to welcoming you back to our resort soon. If there’s anything we can assist you with for your next visit, please don’t hesitate to reach out. Warm regards, Resort Manager Khastana Hadi Resort Ubud
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Maria Bragança
Maria Bragança
2024.10.09
Our stay at Khastana Hadi Ubud Resort was simply extraordinary! From the moment we arrived, we were surrounded by peace and luxury. Our Luxe Countryside Private Pool Villa, set in the secluded beauty of Ubud’s countryside, offered the perfect retreat with its privacy and breathtaking views of nature. The complimentary floating breakfast was truly unforgettable. Savoring a beautifully presented meal while floating in the private pool, immersed in the tranquility of the landscape, was pure bliss and the perfect way to start each day. The 60-minute in-villa retreat spa was another highlight. The therapists created such a serene and calming atmosphere within our villa, leaving us feeling completely rejuvenated after the spa session. It was the perfect way to unwind after a day of exploring. The service at Khastana Hadi Ubud Resort was impeccable. The staff were warm, attentive, and always went above and beyond to ensure our stay was perfect. The combination of luxurious amenities and thoughtful hospitality made our experience truly unforgettable. For anyone seeking a peaceful, luxurious escape in Ubud, Khastana Hadi Ubud Resort is the ideal choice. We can’t wait to return!
Trip type
Vacation
Friends
Rooms
Service
Reply from Khastana Hadi Group 2024.10.22
Dear Ms. Maria, Thank you so much for your heartfelt review! We’re absolutely thrilled to hear that your stay with us was extraordinary. It’s wonderful to know that our Luxe Countryside Private Pool Villa provided you with the perfect retreat amidst the beauty of Ubud. We’re delighted that you enjoyed the floating breakfast, there's nothing quite like starting the day with a meal in such a serene setting. We're also glad you found relaxation in our in-villa spa treatment, it’s great to hear that it left you feeling rejuvenated. Your compliments about our staff mean the world to us. We pride ourselves on providing warm and attentive service, and it's rewarding to know that we succeeded in making your stay memorable. Thank you for recommending us to others seeking a luxurious escape. We can’t wait to welcome you back for another amazing experience! Regards, Tri Permana Resort Manager
emi wong
emi wong
2024.10.08
great villa, stayed here with a group of friends. service was amazing, everyone so friendly and genuine, close to kintamani, villa was beautiful, had a great time
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Vacation
Friends
Location
Rooms
Service
Reply from Khastana Hadi Group 2024.10.22
Dear Ms. Emi Wong, Thank you so much for your wonderful review! We’re thrilled to hear that you and your friends had such a great time at our villa. It’s fantastic to know you enjoyed our friendly and genuine service, our team truly loves making our guests feel at home. We're also glad that the beautiful surroundings and quiet atmosphere added to your experience. We hope to welcome you back for another memorable stay at Khastana Hadi Resort Ubud soon! Regards, Tri Permana Resort Manager
Harta Wiguna
Harta Wiguna
2024.10.02
Location
Rooms
Service
Reply from Khastana Hadi Group 2024.12.06
Dear Mr. Harta Wiguna, Thank you for your perfect rating and for sharing your experience with us! 🌟 We’re thrilled to know that you enjoyed every aspect of your stay, from the rooms and service to our location. It was a pleasure having you as our guest, and we truly hope to welcome you back to Khastana Hadi Resort Ubud in the future. Please don’t hesitate to reach out if there’s anything we can do to make your next visit even more special. Warm regards, Tri Permana Resort Manager