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Reviews ( 83 )
Wayne Burdick
2024.08.23
Without a doubt,the best RV repair service, faith based ,honest and same day service,would recommend to all needing mobile RV,these guys are the best.
My family and I thank you for your support and letting us earn your trust!
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Bob Phillips
2024.01.26
Having traveled in 47 of the continental United States in our motorhome, I have met and used several mobile RV techs. I have NEVER met one for whom I felt was more honest, more genuine, more knowledgeable than Doug King. This is a guy who makes absolutely sure that the problem is fixed, and leaves behind a cleaner area than when he arrived. I can only hope I never have to call him again, but if should have trouble on the road ever again, I will call Doug and get his over-the-phone diagnosis to confirm whatever that mobile tech tells me. And, after meeting Doug, I’m sure he will be willing to help, however he can.
5 stars ain’t enough!
Thank you so much for your kind words and for trusting us with your RV repairs. We're thrilled to hear that you found Doug to be the most honest, genuine, and knowledgeable technician you've ever met. We strive to provide excellent service and ensure that every problem is fixed to our customers' satisfaction. We appreciate your support and hope you have smooth travels on the road. If you ever need assistance in the future, don't hesitate to give us a call. Safe travels!
Kathy Fann
2023.12.30
Doug has excellent skills, has a truck fully equipped, he’s very fair priced, he has integrity and does what he says he will do. I couldn’t be more pleased.
Thank you Kathy!
Spitfire
2023.11.30
Best service ever. Doug got to me in one day and had my furnace up and running. He’s an awesome person easy to talk with and has a wealth of knowledge about RVs. I can’t say enough or thank him enough for everything he did. He even hooked up my co2 that someone had cut the wires too. Making sure I was safe to stay permanently in my new living area.
Thank you Doug
You’re the man!!!
I highly recommend him to anyone who has an RV.
5 stars all day long❤️
Thanks!
Dahlia Zepeda
2023.09.25
Doug is extremely knowledgeable, I trust him with any and all RV repairs! He charges a fair price for his work, I definitely highly recommend his services!
Thank you Dahlia!
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John Erkins
2023.09.22
Doug and his wife are amazing. We just moved & drove down from Anchorage Alaska. We got stranded in wildfires in the Yukon territories in Canada. It was one nightmare after another with our move. Doug and his wife were truly a blessing. They went above and beyond to help our family. They fixed everything and were such a blessing. Thank you thank you thank you !!!!!!!!!!! Our vehicles and trailer are all we have this trip was so expensive and our little girl has a tumor. We moved to get her into Seattle children’s hospital to see a specialist. Our family just can’t thank you enough for what you both did.
Wow, thank you for the awesome review! We're really glad we could help turn your RV experience around. If you ever need anything else or just want to chat about RV adventures, don't hesitate to reach out. Happy travels!
Krista Neils
2023.09.19
Stellar service! Doug is very professional and knows RV’s. I had a mysterious leak in my trailer and Doug figured it out fast. He’s on my speed dial just in case I need him again!
Thanks, krista!
Evelyn Bernard
2023.08.30
Wow, unbelievable!! Doug is AMAZING! If you need help, he's definitely the one to call! Not only extremely knowledgeable, but a fair, very fair business he's running!! So amazing that I've hired him to come back to take care of other issues! He was fast, patient with those of us who are clueless and on top of it ALL, a really nice guy!! Thanks Doug, see you again soon!
Thanks!
Michelle Steele
2023.08.24
Doug was very accommodating, efficient & honored the estimate he quoted even though the repair should've cost more. I appreciated how organized & clean his work site was & how he left the area when he was completed.
Thank you for sharing your positive experience with our service. It's great to hear that we was accommodating, efficient, and even honored the initial estimate. Our organization and cleanliness are certainly qualities that make a difference in a repair service. We're glad you had such a positive interaction with us.
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Rod Brady
2023.08.23
We used Kings Mobile RV Repair (Doug) to replace our leaking water heater in February. Our water heater began leaking on 2/16/23. Doug rescheduled the repair date twice and arrived significantly late for the appointment on 2/22/23. Frankly, we were happy someone that was going to fix the water heater!
The new water heater had a cross threaded anode rod that Doug was going to come back and repair. Doug was a no-show for that even with a reminder call and a subsequent reminder text.
Doug asked to be paid at the time of the water heater repair due to the amount of time that the RV warranty company can take to pay out. Doug expressed that it would be a hardship for him. We paid him on the spot. Doug failed to turn the paperwork and pictures in to the warranty company. We contacted the warranty company several times regarding the claim. The warranty company said that they had reached out to Doug multiple times to get the appropriated photos and paperwork. My wife called and texted Doug several times over the months that followed and asked that he complete the necessary paperwork and send in the pictures. On 5/22/23 Doug sent the two pictures that he took to my wife but not to the warranty company. To date, Doug has not completed the paperwork for our warranty.
We were forced to address the cross-threaded anode rod ourselves and we were forced to have the point of failure for the water heater diagnosed and photographed in order to send the pictures and diagnosis in to the warranty company.
Warranty Forever issued our reimbursement check on 8/17/23 with Doug having been paid (over-paid I might add) for services on 2/22/23.
Doug seems to know RVs but can't seem to keep his promises once he's been paid.
I read your review, and I want to acknowledge the issues you experienced with our company. When we started, we faced some challenges as a new business, and I'll be honest, we weren't as organized as we should've been. I'm truly sorry for any disappointment you felt.
Since those early days, we've been working hard to improve our operations, and I'm proud to say that we're now running more efficiently. We value your feedback and hope you might consider giving us another chance to provide you with a better experience.
If you have any specific concerns or would like to discuss this further, please reach out to us. Your input is essential, and we're committed to making things right.
Thank you for sharing your thoughts.
Woody Hutton
2023.08.15
I can’t say enough positive about Doug and King RV service. He was prompt and continued to communicate with me until the repairs were made. Traveling across the country and finding King (Doug) boosted my confidence that really are sincere, hardworking honest people out there! Thank you Doug.
Woody
Thanks, Woody! You were really good to me and I appreciate you! Have a safe trip home to Florida!
Devon Thomas
2023.08.12
Couldn’t recommend this company enough. Doug has saved me more than once now. He’s fast, reliable and honest. He keeps you updated every step of the way and always ensures you’ll be taken care of. If you’re looking for a great mechanic I would highly recommend Doug.
Thanks for the positive vibes!
Jennifer Lang
2023.08.12
Douglas was a huge help. He was resourceful and knowledgeable. He was able to make a temporary fix on our motorhome in the field and researched the part we needed to make the final fix. I would use him again for all my rigs.
Thank you, Jennifer!
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Debra Van Dinter
2023.08.01
Had a problem getting the bedroom slideout to retract while visiting Puyallup. Had contacted several Mobile RV Repair persons over a five day period. Never got a call back. I called King RV Service on Saturday afternoon and Doug responded quickly. He was at our door within ten minutes. He quickly reviewed for possible causes and noted the problem within minutes. Doug told us he did not have the pin needed to make the repair. Let us know he would have to leave for a short time to get the part. Returned quickly and not only replaced a needed pin, but added two additional pins to insure the problem would not reoccur.
Doug is polite, professional, knowledgeable, and better than any repair person we have ever used. This includes shop and mobile repair persons.
I will always use Doug when I am in the Puyallup area. In fact, I will drive to Puyallup to use Doug rather than the major RV outlets I have used in the past.
Doug is a perfect example of the axiom, "He earns his pay by what he knows, not by how many hours he spends making repairs". I truly believe Doug is worth far more than most RV mechanics because of his knowledge and professionalism. If you can get Doug for your RV repairs, do so. You will not regret it.
I wish I could add two plus signs to the Five stars for the review.
Debi and Daryl Van Dinter
Longview, WA
Thank you so much for the positive vibes!
Mark Villano
2023.07.31
Doug saved me on a Sunday when an RV awning was giving me some static! He was responsive and fast, helped me knock out the awning and get me on my way on a Sunday afternoon during the dinner window - which most service providers would not be available for. I was impressed and highly recommended!
Thanks, Mark!
Richard O'Flaherty
2023.07.27
Had some wiring trouble with my pickup before a camping trip with my grandsons. Doug came out to take a look. It turned out to be a much bigger problem than I first thought. Doug stayed until after midnight to fix the problem and charged a reasonable price. He even called the next day to check on things as he knew I was heading out of town to go camping. I would highly recommend Doug. He is honest and very knowledgeable.
Thank you sir!
Denise Kelly
2023.07.26
Doug is prompt, professional and a fabulous repairman. I would call him any time I need RV repair.
Thanks!
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Joanne Iverson
2023.07.21
I can’t thank Doug enough. He overheard that my starter was going out when I purchased it at an auto parts store and immediately stepped in to offer assistance. He was professional, honest, and trustworthy. It’s difficult today to find such dependable and competent service. Thank you, Doug.
Hey, Joanne! Thank you 😊
Dan Vessels
2023.07.05
The mechanic arrived 1 hour late, said his boss didn't tell him about the service call. Spent most of his time reading forums trying to find out information on my diesel motor issue since his code reader didn't show anything, then said it had to be a non-oem filter and I had to replace it before he could go forward, he did offer to go get me an oem filter at $175 an hour so round trip would be $350 not counting price of the filter. When I scheduled a follow up appt, the owner kept putting me off for 3 days after he scheduled to come out, then he said he needed to buy a gauge to read my diesel fuel pressure, last I heard from him. Not reputable, no low cost.
This statement is inaccurate as I have tried to reach you MULTIPLE times. You have not responded to either my calls OR texts. What's more than that, we have tried to help you beyond having absolutely zero information about the problem at hand as your engine would not respond to our scanner nor our software.
Frank Pelner
2023.07.04
We had 5 families in Toy Haulers on way to Oregon, and had hanger on suspension break on one unit outside Tacoma on Friday of a long weekend. Doug came out in the I5, welded back together, and had us on road again in a few hours. Solid effort, Doug was a can-do guy and made it happen.
Thanks, Frank!!!