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Kitchen Encounters

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Kitchen Encounters Reviews

EXCELLENT rating
4.9
74 reviews Verified
Kitchen Encounters
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Reviews ( 74 ) 4.9

Diane Kensinger
Diane Kensinger
2024.11.07
We started our search for a kitchen designer and considered three companies. Hands down the best choice was Kitchen Encounters! Dave White created a beautiful design that used the space we had and made the area much more functional. Once the contract was signed the project started with efficiency and stayed on track for the duration of the project. The subtractors were all very professional and friendly and to top it off…they were neat and tidy! Eden and Gwen were so helpful in guiding us through the process of choosing cabinets, tile, flooring etc…Their knowledge of colors and textures guarantees a beautiful outcome. The communication with Kitchen Encounters during the renovation was stellar. If an answer to a question was not immediately known there would be an answer by end of day. Their patience with people renovating for the first time was amazing and they gave thorough explanations. You will not find a better design team than Kitchen Encounters. A++
Reply from Kitchen Encounters 2024.11.12
Thank you Diane! It's so great that you mentioned every aspect of our process and the people involved. Successful kitchen remodeling projects require a dedicated team of people, each contributing their part, as well as a proven process that ensures accuracy and efficiency. Thank you for the recognition of these things and most of all for trusting us with your home improvement. We appreciate both and hope that you enjoy the new kitchen for many years to come. The change from peninsula to island, makes for a more modern design and a more functional kitchen overall. The alcove into the garage allowed for added storage and counterspace. Great before and after! Take care! Dave White Kitchen Encounters
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Sean Perrine
Sean Perrine
2024.10.15
Kitchen Encounters transformed our dingy, dated second floor bathroom into a clean, modern oasis. Dave, Eden, and the rest of the office staff were diligent in keeping us informed every step of the way. All of their subcontractors were professional and tidy. And their work is impeccable! Our bathroom looks so phenomenal! See for yourself …
Reply from Kitchen Encounters 2024.10.18
Thank you Sean! It was our pleasure, and I'm always happy when we can successfully remodel in an older, city home. They sometimes offer some challenges (which keeps things interesting!). I hope you enjoy the new bathroom! We also appreciate that you took the time to post some photos. It goes a long way in helping others appreciate what can be done with their spaces as well. Take care and thank you for trusting us with your bathroom remodel! Dave White
Scott Fiore
Scott Fiore
2024.09.17
My wife and I could not happier with our new Kitchen (which turned into most of the 1st floor!). From our first interaction with Dave, to our daily updates with Eden to the quality and personability of every crew, we have been beyond impressed. Dave and Eden worked with us to come up with a design that met our needs and budget. As we added things on, they exceeded expectations and very importantly with all the add ons still finished on the date promised. For anyone looking for quality work done by professionals with choose Kitchen Encounters. We would again!
Reply from Kitchen Encounters 2024.09.17
Thank you Scott! It was a pleasure working with you guys and I'm glad we were able to bring the kitchen and first floor up to date. I appreciate you mentioning our adherence to the schedule. We work hard to stick to them, even with the additional work! I'm always very proud of our team when we're posed with challenges or unexpected tasks, that we can still manage to get things done as promised. It takes dedication and loyalty from our subcontractors, as well as a lot of communication from Eden to accomplish it. Thank you both for trusting us with your home, and for choosing us for the improvements. Take care!
Tricia
Tricia
2024.03.23
Amazing experience! Highly recommend Kitchen Encounters. My husband found them solely based on reviews, no other information and it was the best decision we made. Our kitchen looks spectacular! Every aspect of this process was seamless. Great communication, top notch craftsmanship, organized & thorough, clean & neat and great to work with! Thank you so much. This experience exceeded our expectations!
Reply from Kitchen Encounters 2024.05.02
Thank you Tricia! We really appreciate you relying on us for your kitchen remodel. I'm also glad as an organization that we were able to live up to the many positive reviews we've received over the years. Those reviews are meant to encourage new customers to trust us with what is a major investment emotionally and financially. Our goal is to produce a quality product, with a process that inspires confidence that you as the client is being taken care of every step of the way. Thank you for your kind words and your confidence. Enjoy your beautiful new kitchen! Dave White
Deb P
Deb P
2024.03.12
Dave and team. Thank you for my beautiful new kitchen. It is more than I imagined it would be or could be. Dave, I appreciated your ideas and so happy I went with them. You took my kitchen from the 1960’s and brought it into 2024. Your entire team was top notch. I’ll be calling you soon to discuss my bathrooms. I would recommend Kitchen Encounters to anyone considering a home renovation.
Reply from Kitchen Encounters 2024.05.02
Thanks Deb! I'm so glad we were able to give you the updated kitchen you were hoping for. Creating a more open floor plan and incorporating an island, go a long way in modernizing the kitchen design. Of course all new cabinets, quartz countertops, and a tile backsplash doesn't hurt either! We look forward to the opportunity of remodeling your baths when the time comes. Take care and enjoy the new updated kitchen and dining room spaces. Dave White
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James Bush
James Bush
2024.03.12
Kitchen Encounters did both a kitchen and a bathroom remodel for us. First, their design work was amazing. Miraculously, the kitchen has more counter space and more cabinet space while appearing to be larger and more open. It's also more functional and brighter. The house presented numerous challenges which were dealt with quickly and efficiently. Everyone who came to the house was friendly and professional. Finally, the communication throughout the process was outstanding! Thank you!
Reply from Kitchen Encounters 2024.05.02
Thank you Jim! I'm glad that despite the challenges we faced with how the home was constructed originally, we were able to overcome and provide you with a quality kitchen and bath remodel. Thank you for your patience and positive attitude as we navigated those challenges! Not everyone is able to put the correct perspective on repair work that we are tasked with addressing. Often, contractors are blamed for a situation they didn't create and is at the very least, an inconvenience to them as well. Schedules get disrupted, added costs occur and generally it just causes everyone stress. Understanding that the only the only thing to do is forge ahead and fix the problems without hostility, is lost on many people. I'm glad we were able to make the repairs, stay on schedule and provide you with a much improved kitchen and bath. I'm especially proud that we were able to make the space feel simultaneously larger, while providing more counterspace. Thank you again for trusting us with your kitchen and bath renovations! Take care. Dave White Kitchen Encounters
Tracy Rennecker
Tracy Rennecker
2023.08.16
We used Kitchen Encounters for our kitchen renovation and we couldn’t be happier! Dave listened to what we wanted and came up with a beautiful design, we get so many compliments on the lovely upgrade. The daily calls from Danelle and frequent check-ins with Eden to let us know what to expect each day and answer any questions or concerns was so helpful to manage our own lives around the project. The team working on site were on time, very friendly and knowledgeable, and cleaned up at the end of every day. We will have them work on any future projects and would highly recommend them!
Reply from Kitchen Encounters 2023.08.31
Thank you for taking the time to write a review! I hope you guys are enjoying the new kitchen and island we installed. We love the colors! Besides the kitchen work, I'm glad we were able to fix up and improve some of the functional aspects of the home as well. Good luck in your new home and let us know if we can be of any further help in the future. Dave
Sara Bowen
Sara Bowen
2023.07.19
We love our new kitchen! The daily communication was outstanding and beneficial.
Reply from Kitchen Encounters 2023.08.31
We work hard to keep our clients informed and it's nice to know that it's appreciated. Thank you! I hope you are all enjoying the kitchen! Besides the camping you did when the kitchen was out of commission, I trust you had a great summer camping season. All the best to you and the kids. Take care. Dave
Mindy Aungst
Mindy Aungst
2023.06.26
Kitchen Encounters performed a remodel of a bathroom and finished out our basement. We had a great experience with them! Our project was very complicated for various reasons including using a stone mason for the basement walls. Dave and Eden were always calm and ready with solutions. They provided a schedule for our three-month-long project and stayed on that schedule, along with providing me with a phone call each morning with a rundown of who was going to be in the house that day. All of the contractors were respectful of my home and my family. The project looks beautiful and we are so glad we did it and so glad that we used Kitchen Encounters!
Reply from Kitchen Encounters 2023.08.31
Mindy, I'm so glad you're happy with how everything turned out! It was a complicated project in many ways, but it turned out beautifully. Thank you for trusting us, and being patient throughout the months of production. I think it helps to improve the quality of the project when we're enabled to do what we do best. Hopefully the newly finished basement and powder room proved useful this summer when entertaining by the pool. Take care and thanks again! Dave
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Dave Sereny
Dave Sereny
2023.06.05
From the start of the project till completion this family ran business was a pleasure to work with and the finish product is just wonderful. David White met with my wife and I to design our dream Kitchen. It was no easy task as A wall had to be removed to expand the former kitchen size. Dave gathered our ideas and also gave suggestions and then drew up the plan. We were provided a detailed quote depicting Material and labor. Once we signed the quote we were scheduled in and given detailed dates of work to be performed. To my astonishment they hit every single scheduled date! We were contacted every morning to check on how we were doing and to review that days schedule and to see if we had any questions. An assigned program manager checked on the job from time to time and met with us if we had any questions. The installers were very professional and courteous and made sure the job site was cleaned up everyday. We honestly couldn’t be any happier with the finished product. Thank you Kitchen Encounters (Dave White and family) for making our dreams come true!
Reply from Kitchen Encounters 2023.08.31
Thanks Dave! I'm proud of what we were able to accomplish with your new kitchen space. Now it's an amazing, open space that's perfect for preparing meals, entertaining, or even just hanging out. I think we were also able to maintain the integrity of the style of the home, and keep with a rustic lodge feel. Thank you for trusting us with your project. It was a pleasure getting to know and work with you! Dave
Brandy Skaf
Brandy Skaf
2023.03.16
I am happy to give Kitchen Encounters a 5 star review! They completely remodeled our kitchen. With such a big project, I was sure we would run into a few bumps - but I was wrong. The entire project and every communication was detailed, timely, and organized. I was impressed with every single employee and the work that was done - a lot of talent at Kitchen Encounters! It can be scary going into such a large project with a company you aren't that familiar but I can assure you that you will not be disappointed with Kitchen Encounters. They met and exceeded our expectations and will be recommending them to our friends and family.
Reply from Kitchen Encounters 2023.08.31
Thanks Brandy! I'm happy we were able to keep things on track and minimize your stress and worry. Your new kitchen is beautiful, and I hope your family enjoys it for many years to come! Dave
Christopher Wahlers
Christopher Wahlers
2023.01.06
Great experience with Dave and Eden and the entire crew who helped us renovate our home. Full renovation/design including new kitchen, new laundry room, new bathroom, and basically a full first floor renovation. Extremely responsive and great to work with, honest, polite, and great quality overall. So glad we found out about them and would use them for any interior renovation project.
Reply from Kitchen Encounters 2023.08.31
Thank you Chris for hiring us for your renovation project. It was quite the remodel! I trust you've all settled in by now and are finding the improvements, worth the months of disruption during the renovation. You guys were a joy to work for, and I appreciate the kind words. Thank you and take care! Dave
Steph Witmer
Steph Witmer
2022.12.28
Kitchen Encounters did a full remodel on our kitchen and 2 bathrooms - including the removal of a structural wall. We were completely satisfied with the full process - and the results. They were great to work with from the design through the renovation. Dave listened to us during the planning and came back with layouts that only required minor changes. During the actual construction Danelle kept us up-to-date on all the different contractors coming to our house (which was critical, since I work from home). Eden was always available by phone or on-site to answer any questions we had. Most importantly, the job came in ON BUDGET. No surprises or unnecessary change orders and we now have a kitchen (and 2 baths) we love.
Reply from Kitchen Encounters 2023.08.31
I'm so glad you're happy with how everything came out! Of course Sean contributed quite a bit as well! Fortunately, we were able to work together seamlessly and assemble an improved kitchen and bath layout. Thank you for trusting us with your project and take care!
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Janis Bell
Janis Bell
2022.09.29
From our initial encounter to the finished project, we felt Kitchen Encounters is the best company to work with. Their daily communication once the project got started is superb. We knew every day what would be happening. Who does that! We had some definite ideas about our "aging in place" remodel but I say Dave helped to bring us into the 21st century while listening to what we envisioned for ourselves. Staying on a schedule is a herculean effort that requires exceptional contractors who continually spoke highly of Dave and Kitchen Encounters but also were exceptionally skilled.
Reply from Kitchen Encounters 2022.10.02
Thank you! We try so hard to keep projects on track and get people up and running in the timeframe we establish prior to work beginning. It's not easy! I appreciate you recognizing our efforts and the level of communication we provide. It's our hope to provide people with less worry and concern throughout the construction process. This helps everyone feel more positive from beginning to end. I think it also contributes to a higher quality finished product. Thank you for trusting us with your kitchen remodel!
Keith Ehrhart
Keith Ehrhart
2022.09.21
Kitchen Encounters made a stressful remodel easy. We gutted, redesigned and remodeled our entire kitchen while living in our house. The team was very accommodating, courteous and clean. Communication was excellent as they called us nearly every day to check on progress and update us on what was scheduled for the next day. The work was excellent, and we get compliments on our new kitchen all the time. We would definitely recommend Kitchen Encounters. Dottie and Keith Ehrhart - Mount Joy, PA
Reply from Kitchen Encounters 2022.10.02
Thank you guys! I love that you included before and after photos. It was nice working for you and I hope you have new inspiration to use this kitchen more than ever. Enjoy the new kitchen and thank you for choosing Kitchen Encounters! Dave
Jere Stauffer
Jere Stauffer
2022.08.04
We chose Kitchen Encounters because of the confidence we quickly gained in our conversations with Dave, his family, and employees. We wanted a firm that would assist with design, deliver top quality product and work, and handle the details of scheduling and manage the project. Dave's help with design ideas and Gwen's assistance with project selection delivered great value and we ended up expanding the scope of the project to include our entertainment area in the family room and the sunroom. Kitchen Encounters delivered over and above what we expected! We have remodeled spaces that flow visually and have terrific function. We thoroughly enjoy our newly remodeled rooms! They managed the project seamlessly and I received daily phone calls from Danielle or Eden with updates on details of the schedule and work being done. I always knew which subcontractors were expected the following day and what time to expect them. Their 'stable of subs' ALL reflected the quality and professionalism we came to expect from Kitchen Encounters and I cannot overstate our delight in working with the Kitchen Encounters team. They helped us achieve the transition from a new house to a home that intimately reflects our use, taste and style. Jere & Jo Stauffer
Reply from Kitchen Encounters 2022.10.02
It was our pleasure Jere and Jo. On behalf of my family, employees and subs, thank you! I too am very happy with how everything turned out with the kitchen and family room. They tie together beautifully! Enjoy your new home and the new kitchen! Take care. Dave
Patricia Dings
Patricia Dings
2022.05.03
Everything was done on time and everyone was very easy to work with. I appreciated knowing when and who was coming everyday. No lapses in work. Someone was here every day. Very pleased.
Reply from Kitchen Encounters 2022.10.02
Thanks Patty! I appreciate you choosing us for your renovation project. I hope you guys are enjoying the new kitchen, bathroom, dining room and family room spaces. It's practically a new home! Take care of yourselves and thank you again!
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Mickey Ryan
Mickey Ryan
2022.03.24
Everyone involved including David, Danelle, Eden, Gwen, and all of the subcontractors worked hard to make this experience (kitchen remodel) as pleasant and efficient as possible. Our expectations were far exceeded and the end result is even better than we imagined. Thank you Kitchen Encounters!
Reply from Kitchen Encounters 2022.03.26
Thank you! We appreciate your business and are grateful for the opportunity to improve your home. Enjoy your new kitchen and your well deserved retirement!
holly kleimo
holly kleimo
2022.03.07
Kitchen Encounters did a fantastic job remodeling both of our bathrooms. Front start to finish everything was done beautifully. Someone from the company checked in with us every morning to be sure all was going well and to double check the schedule. Every single sub contractor that came into our house was very professional and worked diligently and thoroughly. These subcontractors were true artisans, especially Dan the tile man. His work is awesome. Any questions or concerns that came up were dealt with immediately, efficiently and to the highest of standards. I must also add that they kept to the set schedule, which can be difficult in these times of supply chain issues. I cannot say enough good things about this company. We are thrilled with the final product and were very pleased that the whole process was painless.
Reply from Kitchen Encounters 2022.03.09
Thank you Holly for your review! Things are definitely a challenge these days, but we work hard as a team to keep things on track. Enjoy your new baths!
danielle kelly
danielle kelly
2021.06.22
If you are considering remodeling, look no further. Kitchen Encounters was nothing short of remarkable! We met with several businesses for quotes on our long awaited kitchen remodel and working with Dave and his family/team was hands down the best experience we have had. Their attention to detail and the desire to get the job done right showed through in every communication and every detail. We were contacted everyday to ensure we were happy with the work and any inquiries we had were promptly responded to. Every employee was prompt, and professional and the project stayed right on schedule even with several issues that were outside of their control. We could not be happier with our new kitchen!
Reply from Kitchen Encounters 2021.06.24
Thank you for the awesome review! I love that you used the word remarkable! There were some definite construction challenges to overcome, but overall it cam together beautifully. Thank you for choosing Kitchen Encounters!