Leak Detection Solution التقييمات

I own an investment flat in Reading in an old building. For some years my agent had employed a series of contractors to "fix" the problem but it kept coming back. So I decided to take it on myself and I found Simon through Google. I will be honest and say that initially I found his quote a bit expensive and had some doubts but after talking the problem through I became confident that here was a guy who knew his business. So I gave him the go ahead and I am so happy that I did. Simon is an amazing professional who does what says and says what he does, fast and with fantastic communication. He proved to be a master of tact whilst coordinating with my tenant and the guy in the flat below into whose bedroom my shower was leaking. But there is something more which is a rare quality in 2024 and I want emphasise it: Simon had a strong sense of duty and commitment to me, his customer, which from reading other reviews is his usual way. You feel completely supported both during and after the job which saves much anxiety. And this sounds over the top so be it but you would have to look hard to find a better guy.

Simon did a fantastic job. Great communication, efficient service, highly recommended!

Leak found and repaired with no hassle and very professional

Excellent service from simon

I don’t think five stars are enough of a rating for Simon, a million stars here would not be enough. I had a leak in my bathroom which was a result of previous plumbers fault - the damage was quite bad and my previous plumbers had no idea where the leak was. I paid two plumbers to come out to fix this, but they weren’t able to find the leak. The water was seeping into my Neighbours adjacent wall and I had them stressed about their building. I am a new home owner and had no idea how to even go about fixing this, I called my insurance who were the least bit helpful and told me to wait for four days before someone could come out and I had the water switched off and was living without water in the house - then I found Leak Solutions Ltd on google and I called them late in the night as I was extremely stressed and I got an immediate answer. Simon spoke to me and reassured me that it’s all fixable and he accommodated me first thing the next day! He stayed on the phone with me explaining everything and if it was not for Simon I don’t know what I would have done. Simon came first thing the next day and immediately found the fault and was so professional and knowledgable and I was extremely impressed with the way he worked and explained everything to me. He took all my stress away and as someone who has never dealt with such things, Simon went out of his way to help me everything - if I could give Simon a million stars here it still wouldn’t enough! He explained everything in detail, was available every time I had a question and was beyond amazing! He even spoke to my neighbours so politely and reassured them multiple times about the seeping water into their wall. I couldn’t recommend Simon enough! I tell everyone about this and it wasn’t just the way Simon came and did the job, it’s the way he went up and beyond, got the report of the fault back so swiftly, explained everything in so much detail, although I had no idea, was available even after he had finished the job, the customer care and I can honestly so much as say that his knowledge and expertise were out of this world! I think everyone needs his expertise for any issues relating to water escape because you are a guarantee a solution and a fix with him. Simon would always be my first call for any issues going forward. Cannot recommend him enough and I cannot put into worlds how great his service was! He treat me like you would treat family and I honestly cannot show enough appreciation for how much he went up and beyond for me.

Fast, efficient, and super reliable!

Simon is fantastic, high quality & professional service

Fantastic fast service and very helpful with solutions too

Thorough service, reliable and fixed my leak!

Leak Detection Solution found, excavated and repaired a leak on our central heating system pipework that was missed by 2 other companies sent by our insurers. Excellent work and a great team, thank you

Great leak detection investigation service