Lock and Key Mortgages

lockandkeymortgages.co.uk

Lock and Key Mortgages Reviews

EXCELLENT rating
5.0
23 reviews Verified
Lock and Key Mortgages
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Reviews ( 23 ) 5.0

Sadie Poore
Sadie Poore
2024.10.15
Graham has been has been our advisor for the past 8 yrs! Always offers honest advice and will strive to get the best possible product available to you.
Reply from Lock and Key Mortgages 2024.10.16
Thank you 🙏 always nice to help and chat! Glad you lot are all good, appreciate you sticking with my over all those years for your mortgages. Catch up soon
Beccy Mintram
Beccy Mintram
2024.10.09
We highly recommend Graham at Lock and Key Mortgages. We've used Graham for almost 10 years, across a couple of house moves and re-mortgages and cannot fault his service. He is thorough and explains everything really well (to us as non finance-y people!), and always looks out the best options for us. Thanks Graham, we will definitely be back at mortgage renewal time!
Reply from Lock and Key Mortgages 2024.10.09
Hi, thank you, always nice to help and the new house looks amazing, glad it all makes sense and like to keep things simple so you know what’s happening! Cheers, Graham
Kate Blackmore
Kate Blackmore
2024.10.09
I have been a client of Graham's for years and he is always super helpful and proactive. He recently sorted our remortgage out for us and we're really grateful of Graham's excellent service once again. Thanks Graham!
Reply from Lock and Key Mortgages 2024.10.09
Hi Kate! Thank you, glad it got sorted and next time will be a piece of cake now we are with a good lender for renewals. Happy to help and always nice to catch up
Harry
Harry
2024.08.23
Graham has been excellent. As first time buyers, my partner and I started shopping around for rates from both fee-charging and fee-free mortgage brokers. We were recommended Graham by a family member and were immediately impressed with both his knowledge and friendliness. He not only generated us the best rates as a fee-free broker, but has gone above and beyond in explaining/facilitating the house buying process (e.g solicitors, surveyors etc). Thoroughly recommend Lock and Key Mortgages and will no doubt be getting in contact when it comes to remortgaging!
Reply from Lock and Key Mortgages 2024.08.24
Hi, Thanks for the review, was happy to help and hopefully not too long now till you get the keys! Also exciting when you get your first house Graham
Jodie Wiseman
Jodie Wiseman
2024.08.16
Graham and his team have been amazing throughout the whole process of my remortgage. Always able to get in touch with him if I had any questions and I found the whole process ran very smoothly from start to finish. Will definitely use Lock and Key in any future mortgages.
Reply from Lock and Key Mortgages 2024.08.24
Hi Appreciate the review, was great to get this over the line for you and sooner than expected too Good luck and happy to help again in the future if needed Graham
Amy Withers
Amy Withers
2024.07.30
Great, honest and friendly service, always happy to provide advice and answer any questions we had to find a mortgage that worked for us. Have recommended to anyone who asks for a mortgage advisor and not had one who has been disappointed!
Reply from Lock and Key Mortgages 2024.08.24
Hi Thank you! Always so nice to catch up and help with your mortgages etc Thank you also for passing on my details to your friends and colleagues, really appreciated Graham
Natalie Sparshott
Natalie Sparshott
2024.07.22
Graham has been an absolute pleasure to work with from start to finish. All of my friends had used him as their broker & highly recommended Graham to me, so we decided to use him as ours this time for our move. From thousands of questions which never seemed to bother him, to changing our mortgage lender/rate god knows how many times, we cannot fault any of his work. Thank you so much Graham for all of your help, you’ve been absolutely fab. We will definitely be using you in 2 years again!
Reply from Lock and Key Mortgages 2024.07.22
Hi! Thank you so much, appreciate you trusting me with the plan to get your mortgage secured on the best deal! Was more than happy to help and glad it got there for you in the end. Good luck for the new place
Ben Jenkins
Ben Jenkins
2024.06.11
We are first time buyers and came across Graham from Lock and Key Mortgages via a google search. We were seeking a fee-free mortgage broker after speaking to brokers that charged a fee. Graham has been fantastic and I would recommend Lock and Key Mortgages to anyone, especially other first-time buyers. From the initial phone call Graham was very knowledgeable and understood our (somewhat unique) circumstances. The communication was brilliant from start to finish and we received our mortgage offer fast and stress-free. We will certainly be contacting Graham again in the future for any mortgage-related matters!
Reply from Lock and Key Mortgages 2024.06.24
Hi, Thank you Ben, was really nice to help you both secure your first mortgage and appreciate you taking the time to review this. Hopefully not too long now till you move in and appreciate the kind words Graham
The Nutritious Nurse
The Nutritious Nurse
2024.06.03
Absolutely super mortgage advisor. I couldn't recommend Graham enough. Really approachable, no question was too silly, made me feel very comfortable. Took the stress out of the house move and found us the best deal. Already contacted Graham again to take out a further mortgage for refurbishments and he is on it. Thank you!!
Reply from Lock and Key Mortgages 2024.06.24
Hi, thank you so much for taking the time to share this review, always a pleasure to help you two. Appreciated, Graham
Hannah McQueen
Hannah McQueen
2024.04.02
Graham from Lock and Key mortgages has supported me with two mortgage renewals and I couldn’t be more impressed with his service. He guided me through the mortgage process and continually kept me up to date with progress. Graham gave exemplary service throughout, and I won’t hesitate to use him again in the future and have already recommended him to my friends and family.
Reply from Lock and Key Mortgages 2024.04.15
Hi Hannah, thanks for this, hope you are keeping well and happy to help whenever and will be in contact at your renewal. Have a good week and thanks for sharing my details with friends and family, Graham
Ellen Ünal
Ellen Ünal
2024.03.17
I can't fault Graham - he's always available and makes time for a chat on our mortgage. The stress is always taken away when he's on the case - makes moving house seem easy! Would never go anywhere else and always recommend 100%.
Reply from Lock and Key Mortgages 2024.04.15
Well do I publicly admit you are the funniest customer and one of my favs (it's a long list) Always love helping when your deal comes up and when you move. You make my life easy too and appreciate the kind words. cheers, Graham
Emma Paterson
Emma Paterson
2024.03.16
Graham was amazing in helping us get the right mortgage for our new property. He made the process quick and stress free. Thanks again Graham.
Reply from Lock and Key Mortgages 2024.04.15
Cheers Emma, was nice to help and hopefully the move and unpack are as smooth as the mortgage application. Graham
Lesley Paterson
Lesley Paterson
2024.03.09
Great mortgage advice. Helped us through the whole process, we would highly recommend
Reply from Lock and Key Mortgages 2024.04.15
Cheers Lesley (better use formal name) - appreciate the kind words and always happy to help.
Gregory Price
Gregory Price
2024.03.01
I have used Graham as my mortgage advisor when buying my first property and through two remortgages. Graham is always on hand to answer any queries and he really couldn't be any more helpful. He takes his time to advise on the best options available to me and what that will mean in regards to the wider picture. Graham is open and transparent and a pleasure to deal with.
Reply from Lock and Key Mortgages 2024.04.15
Hi Greg, appreciate the review, thanks for trusting me again with the mortgage and coming back to me. Anything you need please say and would have to say feelings mutual as you are always a pleasure to help
Josh
Josh
2024.02.27
Graham has been part of not only my life for the past 10 years or so but also my family and friends. Always professional consistent and reliable, and giving sound advice every time. His knowledge in this field is exceptional and I wouldn't go anywhere else for mortgage related advice and services. Graham is passionate about his work but also shows high levels of compassion based on the individuals needs.
Reply from Lock and Key Mortgages 2024.03.01
Hi Josh, thanks for the review. Was always glad to help and will be this time, just a shame under the circumstances but hopefully a new home round the corner! Cheers, Graham
Ryan Leather
Ryan Leather
2024.02.20
Moved incredibly quickly to secure a long term mortgage deal, when getting wind of a mortgage rate increase. Contacted me late afternoon and worked into the evening to finalise. The next morning the rate had increased. Great service, going the extra mile for the customer.
Reply from Lock and Key Mortgages 2024.02.21
Thank you for your review! I was happy to help secure the mortgage for you. As an Independent Mortgage Adviser this review really helps so appreciated.
Phil Mountain
Phil Mountain
2024.02.20
Sorted my mortgage on a number of occasions. Offering me a variety of options to suit my best needs both now and for the future. Always great to see someone who does not only try and find solutions but the best solution for me. Communicated at every step and dare I say went the extra mile. I will continue to recommend.
Reply from Lock and Key Mortgages 2024.02.21
Thank you for your review, I was happy to help secure the best new mortgage for you and appreciate your feedback. As an Independent Mortgage Broker reviews like this really help.
Emma Lee
Emma Lee
2024.02.20
We have had the pleasure of working with Graham from Lock and Key Mortgages for over 20 years, and I can't express enough how invaluable his services have been throughout my homeowner journey. Graham is not just a mortgage advisor; he's a trusted friend who goes above and beyond to ensure that his clients receive the best possible guidance. Graham's extensive knowledge of the mortgage industry is evident in every interaction. He takes the time to understand my financial goals and provides tailored solutions that align with my needs. His attention to detail and ability to navigate the complexities of the mortgage process have saved us both time and money over the years. One of Graham's standout qualities is his unwavering commitment to client satisfaction. He doesn't just secure mortgages; he builds lasting relationships. His communication is clear, timely, and always transparent, making the entire process remarkably smooth. Whether it's refinancing, purchasing a new property, or addressing any questions we may have, Graham is consistently reliable and responsive. What truly sets Graham apart is his genuine care for his clients' financial well-being. He goes the extra mile to ensure that we fully understand the terms and conditions of my mortgage, empowering us to make informed decisions. This level of dedication is rare and greatly appreciated. In an industry where trust is paramount, Graham's integrity shines. His ethical approach and commitment to putting clients first make him a standout professional. I confidently recommend Graham of Lock and Key Mortgages to anyone seeking a mortgage advisor who not only excels in expertise but also prioritises the long-term success and satisfaction of their clients. Here's to another 20 years of outstanding service! Thanks for all your hard work Graham.
Reply from Lock and Key Mortgages 2024.02.21
Wow! Thank you Emma, this is really kind and appreciate the review. Always happy to help with mortgages / re mortgages for you and just a shame they are normally years apart as always nice to catch up.
James Lee
James Lee
2024.02.20
Graham from Lock and Key Mortgages has been my go-to mortgage advisor for nearly two decades, and his expertise has consistently exceeded my expectations. His dedication, knowledge, and personalised approach make navigating the mortgage process a breeze. I highly recommend Graham for his unwavering commitment to excellence and the seamless experiences he provides.
Reply from Lock and Key Mortgages 2024.02.21
Thank you James, I always try and make the mortgage process as stress free as possible so appreciate the nice feedback and look forward to making sure the next one has the best possible deal.
Andy Grice
Andy Grice
2024.02.20
Graham has helped us remortgage, move house and now remortgage again. Always answers any queries quickly and offers great advice. Won't be looking anywhere else when our current deal comes to an end. Thanks
Reply from Lock and Key Mortgages 2024.02.21
Hi Andy, really appreciate the nice feedback, always great to deal with you and Amy when you move or your deal comes up. Will contact you at your next renewal but anything you need before then please say. Thank you