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Anmeldelser ( 83 )
Anthony Gonzales
2025.01.18
Drew was 5 minutes late to our 20-minute consult, and he didn't even read the question for why we were there and had to ask us. He kept having to pause to look up answers. He couldn't give us good answers on his own, and it sounds like at one point he said he is asking our question and I hear typing sounds, which means all he did was put it into ChatGPT. Frequent interruptions from his dog and ringing cell phone. Not worth my money at all.
Hi Anthony. Kyle here, CEO of Loft Legal. I truly apologize on behalf of Drew. He is a seasoned attorney of 25 years experience, and what you have set out above is certainly not the way our attorneys should conduct themselves during the course of a consult. I will take this up with Drew personally, and ensure that this is never occasioned again by him or any of our staff members. We have not had a complaint of this nature before, and I assure you, it’s not something that has ever happened before. We hold our lawyers to an exceptionally high standard, and will ensure going forward that this is upheld. I have reached out to you over email and tried to call you to apologize.
*Update*
Although we are still investigating the issue, and in this regard have tried to contact you telephonically a few times without success, we have in the interim issued a full refund pending finalization of the investigatio
*Further Update*
We have continued to try reach you both telephonically and by email to no avail. Without your response, it is unfortunately difficult for us to complete our investigation.
*Final Update - 26 Jan 2025*
Unfortunately, despite numerous attempted calls and emails to you over the course of the past week to try investigate this matter, you did not answer or respond to any, and as such, we cannot unfortunately take the investigation further, and determine the veracity of the complaint.
Robert M
2025.01.12
The service is excellent, the team is knowledgeable in legislative matters, and their feedback is both appreciated and helpful.
Katy Cheney
2025.01.11
Great service. Easy to use, really quick and thorough. I will use Loft again.
Thank you so much Katy
Dalia A M
2024.12.21
Convenient, punctual, reliable, and trustworthy legal service so is customer support service.
Thank you Dalia. Means a lot.
Christopher Beaman
2024.12.03
I needed a quick turnaround on a somewhat late decision to have an already signed, severance/separation document letter reviewed. Overall the letter looked ok, but not being familiar with legal boilerplate wording and since I was still under the seven day revoke period, I submitted my request to Loft Legal late on a Friday. I received a follow-up email the same day and as promised the review was completed the following Monday! The info provided by Drew w/LL was perfect and understandable and what I was looking for. I was able to then review the letter again with a better understanding and ask more concise questions/concerns to the HR rep. I was even offered to have the letter rewritten by Drew for a reasonable cost. I decided not to that in this case but appreciated the option. If you're looking for this type of service, look no further, you found it. Thanks LL - I'll be back if/when I need additional online legal assistance - Cheers, Chris
Thanks Christopher! Appreciate it. We will let Drew know.
Yaphett Pruitt
2024.11.23
I appreciate the survey done on my behalf, looks as though the contract will work more in my favor. But the company head is asking about the points changed being delineated or redlined to show changes. I'm not sure how to handle this. Other than that, I'm good with you and more work is in the future.
Y. Pruitt
Julie Martin
2024.11.15
Nathan was great to work with. He was very supportive, responsive, and went above and beyond to advocate for me.
Thank you Julie!
rstoffle
2024.11.07
I had an excellent experience with Loft Legal! I used their services for document review and editing, and they exceeded my expectations in every way. The team was professional, attentive, and thorough, providing insightful edits that enhanced the quality of my documents. Communication was clear and efficient throughout the process, making everything easy and stress-free. I’m very satisfied with their work and would highly recommend Loft Legal to anyone in need of reliable legal support!
Thank you so much
Gabor Szentivanyi
2024.10.22
Rapid service, delivers the promised results and a pleasure to work with!
Thanks Gabor :)
Sal Leone
2024.10.22
Great experience, highly recommended.
Thank you Sal :)
Gary Rose
2024.10.10
Very professional. Bonnie actually resolved final clarifications on a personal phone call. Highly recommend.
Thank you Gary!
Alun Josias
2024.10.02
I was very impressed by the seamless experience offered by Loft Legal. The document review and legal advice received was very comprehensive and easily understood. The turnaround time was quick and I was kept informed with regular updates throughout the process.
Thank you Alun. Appreciate it!
E
2024.09.24
We had a great experience with Loft Legal. Kyle was incredibly personable and professional, and the team was responsive and thorough in addressing our concerns. They provided clear guidance on what aspects of our contract they could legally review, and were quick to resolve any misunderstandings. Highly recommend them for contract review services!
Thanks Evan!
Elizabeth Escarria
2024.08.20
The attorney that reviewed my case was phenomenal. Nathan was very patient with me and even followed up. He gave excellent advice and I was able to get the best results with my counter offer at a fraction of a price I would've paid with other attorneys. Thank God. I definitely recommend loft legal.
Thank you Elizabeth!
Tawfeeq Baban
2024.08.17
As an online business owner, I frequently interact with various third-party tools and services to keep my operations running smoothly. Among all the services I've used, Loft Legal stands out as simply amazing. Their platform is incredibly user-friendly and the support team is responsive and knowledgeable, always ready to assist with any inquiries or issues that arise. I highly recommend their services to anyone seeking reliable and efficient legal solutions for their online business.
Thank you so much Tawfeeq. Really appreciate it!
Julia Burks
2024.08.10
Loft Legal provided detailed and timely feedback on an employment contract for us in a very convenient manner.
Thanks Julia!
JF Guercio
2024.08.10
Loft made it quick and easy to get the help I needed! Thanks Loft!
Thanks JF! :)
Ernie Gamble
2024.07.27
I had a very positive experienc using Loft Legal. We used them for reviewing and negotiating a lease agreement. The attorney assigned to our case, Alicia Gonzalez, was very professional and extremely easy to communicate with. I would use Loft Legal again.
Thank you Ernie!
Kellye S
2024.07.27
I am extremely satisfied with the service I received from Loft Legal. I’d been looking for a firm that would quickly and thoroughly review an eight page legal document for me. I reached out to them via chat and was pleasantly surprised when I was able to chat with a live representative who immediately answered a couple of questions I had about their service. Pricing was upfront and the process of submitting my documents and payment was very simple. Immediately after submission, I received an email acknowledging receipt of my order closely followed by a personal message stating that their lawyers were attending to my request for review. All of this communication took place after what I consider “normal” working hours. The final review was swift and thorough along with the answer to the one question I had regarding some verbiage in the document. Overall, great service providing me with exactly what I needed to feel comfortable adding my signature to the legal document. Highly recommended.
Thanks Kellye!
James Davidson
2024.07.11
Worked with Loft Legal on a service agreement for my new business - taking a templated version and getting a review to see if it matched what I wanted out of it.
They went above and beyond on the first review, which was very well priced, to the point where I was more than happy to pay a similar amount for them to make all of the neccesary and requested changes.
Very happy with the agreement that came out of it, and much cheaper (and briefer - important for potential clients who don't want to see a 36 page contract).
Ayesha, our solicitor, was very clear in her communication and understood our requests perfectly. Within 3 emails she had turned a basic contract into one that was perfect for our needs.
Thank you James!