Categories Vehicles & Transportation Auto Repair Shop Lucas Auto Care - European Service Center
Lucas Auto Care - European Service Center

lucasautocare.com

Lucas Auto Care - European Service Center Reviews

EXCELLENT rating
4.9
989 reviews Verified
Lucas Auto Care - European Service Center
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Reviews ( 989 ) 4.9

Bridget
Bridget
2024.12.18
Top notch! Excellent customer service!
Reply from Lucas Auto Care - European Service Center 2024.12.18
Thank you, Bridget! We're thrilled to hear you had a top-notch experience with our customer service. Your feedback is greatly appreciated, and we look forward to serving you again! Sincerely, The Lucas Auto Care Team
Carnia Motors
Carnia Motors
2024.12.17
Ryan was a wondaful person i called to ask for a car i recently purchased that they have worked on and he was very helpful and amazing this means they are very trust worthy and reliable i would definitely recommend to all my friends and family for any car repairs thanks for being awesome
Reply from Lucas Auto Care - European Service Center 2024.12.18
Thank you so much for your kind words and the fantastic 5-star review! We're thrilled to hear that Ryan was able to assist you effectively and make your experience with us a positive one. We strive to provide trustworthy and reliable service, and your recommendation means the world to us. We look forward to helping you, your friends, and family with any future car repair needs. Thanks for choosing us! Sincerely, The Lucas Auto Care Team
Karen Babineaux
Karen Babineaux
2024.12.12
Reply from Lucas Auto Care - European Service Center 2024.12.18
Thank you for the 5-star rating, Karen! We're glad you were pleased with the service on your Mercedes-Benz CLK350. If you need anything in the future, we're here to help. Thanks for choosing us! Sincerely, The Lucas Auto Care Team
Elaine Lucas
Elaine Lucas
2024.12.12
Very professional service. Very pleased with quality of personnel.
Reply from Lucas Auto Care - European Service Center 2024.12.18
Thank you for your kind words, Elaine! We're delighted to hear that you were pleased with the professionalism and quality of our team. Your satisfaction is our top priority, and we look forward to serving you again in the future! Sincerely, The Lucas Auto Care Team
Gregory Donald
Gregory Donald
2024.12.12
Thorough inspection done of my vehicle and a good assessment afterwards It was my first time using this shop and I will be a return customer
Reply from Lucas Auto Care - European Service Center 2024.12.18
Thank you for the great review, Gregory! We're glad to hear that your first experience with our thorough inspection and assessment met your expectations. We appreciate your trust in us and are looking forward to your next visit. See you soon! Sincerely, The Lucas Auto Care Team
Jeff Schlosser
Jeff Schlosser
2024.12.10
Ive been going to Lucas Auto Care for years, friendly staff with great service. Great service for rear brakes and alignment. Thanks again!
Reply from Lucas Auto Care - European Service Center 2022.09.13
Thank you Jeff for the 5 Star Review! We know you love Mercedes and we love working on them! Thank you for being a loyal customer since 2014!
Girish Khetan
Girish Khetan
2024.12.09
Reply from Lucas Auto Care - European Service Center 2024.12.11
Thank you, Girish, for the 5-star review! We’re thrilled you had a great experience with your Audi Q5 service. If you need anything in the future, don’t hesitate to reach out! Sincerely, The Lucas Auto Care Team
Jeff Bean
Jeff Bean
2024.12.09
Great company to work with. All work was documented and pictures were sent explaining what the problem was and what was required to fix problem. Service advisors always answered the phone and were on point with scheduling the work process.
Reply from Lucas Auto Care - European Service Center 2024.12.09
Thank you so much, Jeff! We’re thrilled to hear about your positive experience with us. Our team takes pride in clear communication and thorough documentation to ensure our customers are informed every step of the way. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Lucas Auto Care Team
Celeste “Celeste Ducharme” Ducharme
Celeste “Celeste Ducharme” Ducharme
2024.12.07
I have utilized their services for the past eight years. They have been sensational To work with.When I needed adjustments, for updated event Information, it was always, it is absolutely my pleasure to help.
Reply from Lucas Auto Care - European Service Center 2024.12.08
Thank you, Celeste, for your continued support over the years! We're thrilled to hear our team has been helpful and responsive to your needs. Your experience motivates us to keep delivering exceptional service!
claudia torres
claudia torres
2024.12.06
We were looking for a place to take our cars for maintenance and I drove by grant one day and saw Lucas autocare. Based on the good reviews decided to give them a try . I was very impressed with their customer service and professionalism. They even order an uber for you (@no cost to you) if you don’t have a ride home from dropping off your car, which is very convenient. Flexible appointment availability ( which is also very convenient) and are very efficient at what they do. Both my husband and I like to take our cars to Lucas. Would recommend
Reply from Lucas Auto Care - European Service Center 2024.12.09
Thank you, Claudia! We're so glad you and your husband chose Lucas Auto Care and had a great experience with us. Providing top-notch customer service and convenience, like complimentary Uber rides, is our way of making car maintenance as stress-free as possible. We appreciate your kind recommendation and look forward to taking care of your cars in the future! Sincerely, The Lucas Auto Care Team
Tyishia Ridge
Tyishia Ridge
2024.11.29
I received top notch service at Lucas. They are very accommodating and professional. My car was repaired to my satisfaction and I would definitely return.
Reply from Lucas Auto Care - European Service Center 2024.12.03
Thank you so much, Tyishia, for your kind words and 5-star review! We're thrilled to hear you were satisfied with the service at Lucas. Our team strives to provide professional, accommodating, and top-notch service to every customer. We look forward to helping you again in the future! Sincerely, The Lucas Auto Care Team
Steve Gregg
Steve Gregg
2024.11.28
They have always done outstanding work!
Reply from Lucas Auto Care - European Service Center 2023.03.24
Thank you Steve for the 5 star review! We appreciate your support and look forward to having you back.
John Owens
John Owens
2024.11.26
Reply from Lucas Auto Care - European Service Center 2024.12.03
Thank you, John, for the 5-star review! We're glad we could provide great service for your 2017 Lexus NX200. We appreciate your trust and look forward to serving you again! Sincerely, The Lucas Auto Care Team
Ron Schrader
Ron Schrader
2024.11.26
Lucas auto care continues to impress. Had an intermittent issue with my Audi. They assessed and fixed the issue. I have full confidence in the Lucas team.
Reply from Lucas Auto Care - European Service Center 2024.11.26
Thank you, Ron, for your kind words and for trusting Lucas Auto Care with your Audi! We're so glad we could resolve the issue for you. Your confidence in our team means everything, and we look forward to continuing to take care of your vehicle! Sincerely, The Lucas Auto Care Team
Ward Taylor
Ward Taylor
2024.11.25
I got tired of getting hosed on maintenance at the Mercedes dealership, so I thought I’d give Lucas a try after a recommendation from a good friend. They were super nice and the work was outstanding. They went over every detail of the work they did (and why they didn’t do other work that was unnecessary). They are definitely more affordable than the dealer but they’re not the cheapest in town either. With that being said, I felt like I got a fair deal and they didn’t do a bunch of unnecessary work. Highly recommend!
Reply from Lucas Auto Care - European Service Center 2024.11.26
Thank you, Ward, for the fantastic review and for trusting Lucas Auto Care with your vehicle! We’re thrilled to hear you had such a positive experience and felt the value in our transparency and quality of work. Our goal is always to provide honest, top-notch service without the unnecessary extras. It means a lot that you’d highly recommend us, and we look forward to keeping your car running smoothly in the future! Sincerely, The Lucas Auto Care Team
Ken Smith
Ken Smith
2024.11.25
Reply from Lucas Auto Care - European Service Center 2024.11.26
Thank you, Ken, for the 5-star review! We're thrilled to hear you had a great experience with your Audi A8. Our team takes pride in delivering top-notch service, and it’s always rewarding to know we’ve met your expectations. We look forward to helping you keep your A8 in perfect condition Sincerely, The Lucas Auto Care Team
Juliet Adegor
Juliet Adegor
2024.11.18
The first time I walked into Lucas auto care, the guys were nice and professional. They took care of me right way without delay and because of the wonderful service they provided me, I came back. Would I recommend them, hell yeah.
Reply from Lucas Auto Care - European Service Center 2024.11.21
Thank you so much, Juliet, for the amazing review! We're thrilled to hear that our team made a great impression and provided you with prompt, professional service. Your recommendation means the world to us, and we look forward to taking care of you again in the future. Drive safe! Sincerely, The Lucas Auto Care Team
Robert Lucas
Robert Lucas
2024.11.18
Reply from Lucas Auto Care - European Service Center 2024.11.21
Thank you, Robert, for the 5-star review! We're thrilled to hear that you're satisfied with the service on your 2024 Land Rover Defender. We appreciate your trust and look forward to serving you again in the future. Safe travels! Sincerely, The Lucas Auto Care Team
Eddie Shek
Eddie Shek
2024.11.16
They did a great job servicing my car. They included multiple pictures in the diagnosis to show possible points of engine oil leaks for my E53 X5. They fixed it up, and I was able to pick it up in a timely manner.
Reply from Lucas Auto Care - European Service Center 2024.11.21
Thank you, Eddie, for your kind words and 5-star review! We're glad we could provide thorough diagnostics and timely service for your E53 X5. Your trust means a lot to us, and we're always here to keep your car running smoothly. Drive safe! Sincerely, The Lucas Auto Care Team
Gina McGee
Gina McGee
2024.11.14
The staff at Lucas Auto Care are professional, polite, and people pleasers! Ryan has been our go to guy from the start and he has been great at listening to our issues and thoroughly explaining from start to finish what will be going on with our vehicle. We want to thank all the wonderful people at Lucas especially the mechanics. Thank you for exceptional and quality care!
Reply from Lucas Auto Care - European Service Center 2024.11.21
Thank you, Gina, for the wonderful review! We’re so glad to hear that Ryan and the rest of our team were able to provide you with clear communication and exceptional service. Your kind words mean so much to us, especially the shoutout to our hardworking mechanics. We're here whenever you need us—thank you for trusting Lucas Auto Care! Sincerely, The Lucas Auto Care Team