Cairo Tours & Packages / Memphis Tours Egypt

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Cairo Tours & Packages / Memphis Tours Egypt Recenze

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Cairo Tours & Packages / Memphis Tours Egypt
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Recenze ( 10169 ) 5.0

Brenda L
Brenda L
2022.01.30
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Custom tour to Luxor, Cairo & pyramids + dahabiya To clarify the rating: the on the ground operation in Egypt absolutely deserves 5+ stars. From the time we set foot in Egypt until we left the country the service, the accommodations, the vehicles, and the guides were all absolutely sterling. However, between our initial reservation and our arrival in Egypt there were some really aggravating rough spots. We give the pre-trip portion of the service provided 3-stars, so I’m averaging out to 4-stars overall. In November we went on a wonderful 16-day custom tour of Egypt with Memphis Tours. Our tour included a 7-day Dahabiya cruise, a few days in Luxor and then a few days in old Cairo followed by a visit to Giza and the pyramids. I’m going to review the 5-star portion of the tour first. Our international arrival, two domestic flights within Egypt and international departure services were prompt and effortless. Even on our initial arrival when, due to a flight cancellation, we arrived in Cairo at 2 AM, 18 hours later than scheduled, Hisham, a new tour manager due to the change in arrival, was there with a smile. All airport experiences were easy, the staff even took our passports and documents to check us in when they were allowed to do so. The dahabiya Eyaru, which was a last-minute upgrade from the dahabiya we’d booked was above and beyond our expectations. The cabin was beautiful and spacious, the food was some of the best we’ve ever had on our travels and other services on board were above and beyond. Our tour guides, Eid in Aswan, on the cruise stops, and in Luxor, and Shahinaz in Cairo were both excellent. Extremely knowledgeable, professional and very helpful whenever we needed anything. They checked us into our hotels and stayed with us until we were able to go to our rooms. They coordinated transportation, pick-ups for tours and were always on time. We felt very safe and pampered. Really excellent. Most important, they made all the historical and religious sites come alive with all the information that they imparted. Captivating story tellers and historians, I cannot say enough about these two. Transportation was always professional and on time, and though all drivers were timely and courteous, the driver who stood out the most was the one that drove us all around Cairo, Horaira. He navigated the traffic-choked city expertly, even on a day when Prince Charles and the Duchess of Cornwall were in town and there were street closures. He was always on time and a complete gentleman. I forgot how to open doors while I was there, lol. Again, I only have positive things to say about the on the ground staff and services. The reservation side of the equation was less consistent with some good and some not so good. We booked with Memphis Tours in 2020 about a year in advance of our 2021 trip. Our custom tour booking was handled by a gentleman who communicated back and forth as we tweaked the itinerary several times to meet our needs. So far so good, a pleasant and professional process. Our trip included other stops beyond Egypt that did not involve Memphis Tours, so I’d researched air schedules and fares on our own. This first agent offered to handle the airline portion and the airfare he quoted matched what I’d found, so I agreed to have them book our airline reservations as well. Several months later, the person handling our bookings left the company and was replaced by another gentleman. We noticed that communication decreased during this time but didn’t affect anything important. For example, they never collected an interim progress payment that was due. We asked about it but got a vague response so we didn’t pay it and only paid the entire balance shortly before travel (this was not a bad thing for us in the end). So there was definitely a problem with the handoff to the new travel consultant. Then, a few months prior to our trip, we went on the airline’s website to check on the baggage limits and were surprised to find out that two of our flights had been cancelled. We informed our new contact at Memphis Tours. A couple of days passed with no information. When we followed up he resent our original flight itinerary confirming that there was no problem with our flights. But we called the airline and spoke to a live agent who confirmed the flights were cancelled. We contacted Memphis Tours again and insisted that something was absolutely wrong. This started a bizarre round of communications where he continued to insist nothing was amiss. Each response with a delay while our travel consultant (who shall remain nameless) told us he was waiting on a response from the air reservations department. It took days before they even concurred that indeed the flights had been cancelled. The tickets we had were all non-refundable. And due to the details of the flight segments that were cancelled we knew that the entire routing would need to be changed. But before we could proceed with making alternate arrangements we needed a clear outcome on what was to happen with the original booking. This lack of a clear response went on and on for over 2 weeks. Only when my husband threatened to go bananas on social media did we get another response, again naming the Air Reservations department as responsible for the wait. Finally, when we got confirmation that the tickets would be refunded we booked alternate flights ourselves. A second issue happened when I called the hotel that was booked in Cairo (for 3 nights) to provide them with a frequent traveler number. I found out that we were only booked for 2 nights. We called to notify our contact to flag the issue and once again he referred it to another reservations department for handling. It took multiple follow ups to get a confirmation, once again blamed on waiting for the other department. We never did get anything formal, just an informal everything’s ok. The Memphis Tours specialized departments’ inability to work efficiently and seamlessly together were a real disappointment and caused us enormous aggravation. There were a couple of changes to the dahabiya itinerary along the way as well. Not surprising with Covid and how early we booked so we have no real complaint. But I will say that the communications about these changes was pretty abrupt. We were not impressed. Lastly, while we were already on our trip in another country we received notification that our dahabiya reservation had been upgraded to a different boat. No new itinerary and no information on the new company was provided so we googled the name of the dahabiya to find further information. Only after we asked for additional information did we receive some, including that the dahabiya left from a different city than our original one and that our domestic flights had been changed. On a positive note, when we were on our way to Egypt in our connecting city, our travel consultant called us to warn us there’d been a change of flights prior to the airline notifying us at the airport. We think that when the tour manager was coordinating to meet us upon arrival they must have discovered this. That’s the kind of proactive service we appreciate. In summary, the initial reservation process was smooth but the communication during most of the timeframe between that and the start of our trip was extremely lacking. Fortunately, when we arrived in Egypt the service on the ground was outstanding as I noted above. And because of the excellent service we received on the ground, I would book with Memphis Tours again (but would book international airline reservations on my own).
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Chris F
Chris F
2022.01.30
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Can't say enough good things about this tour We had to put this trip off due to COVID in 2020. We rescheduled for Jan. 2022 in the hopes we would be able to go on this trip. Even though the Omicron variant was rampant in the U.S., my Sister-in-Law and I decided to chance it. Am I glad we did! Our tour tour consultant Marwa Samir made it EASY to reschedule. We were met at the Cairo airport and were whisked away to the car. When we got to the Royal Lily the next day (after flight to Luxor), we met our tour guide that would be with us through the end of the week, Abdel. The Royal Lily is great! The rooms are large and comfy, and the food and service are great. Abdel was able (in most cases) to get us to sites early, ahead of any crowds. Because hardly anyone is traveling due to COVID, we WERE THE ONLY TWO PEOPLE IN OUR TOUR GROUP. We had Abdel all to ourselves! Abdel knew his stuff and was very friendly. On Day 4, we were supposed to sail on a felucca around the botanical garden near the Temple of Philae. We mentioned that to Abdel on Day 5, and he checked with the Memphis Tours office, and we worked it into our schedule, no charge. All the sites in Egypt are OUTSTANDING. It's almost overwhelming. So. Much. History. I really can't say enough about this tour company and all its representatives. Everyone operated safely, regarding COVID, wearing masks and providing wipes, etc. The only drawbacks to the trip are: 1) you have to pay for water on the cruise with meals. Memphis provides water for each excursion, so SAVE THOSE to take to meals. 2) I've been on many a tour and you are usually taken to some local vendor of rugs, linens, etc. I see other people on the Memphis site that complain about these side trips. To those people, I say, if you don't want to buy anything, then don't. Just sit back and enjoy the presentation and say "no thank you." Read ahead of time about what to buy and what not to buy in the country you are visiting. We bought perfume, linens and alabaster. When we got to the papyrus store, I had no interest in it. My SIL bought a couple of things, and when they were ringing her up, they tried to sell me. I said "no thank you" and that was the end of it. I only list it as a drawback because I know some people can't say no. If you feel uncomfortable, talk to your tour guide and let them know that. Maybe they can speak to the vendor and work something out. Don't let this ruin a fantastic trip!
Barb S
Barb S
2022.01.29
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Wonderful Private Tour in Cairo! Memphis Tours is great! Many, many thanks to Memphis Tours and Eman for creating a wonderful custom private day trip in Cairo, including the night light show at the pyramids, for a group of 6 on short notice! We had a wonderful guide and driver in a very nice, comfortable van. We began walking the busy Khan Al-Khalili Market, then on to a tasty Egyptian lunch at a rooftop restaurant, an informative papyrus demo, textile shop visit, then VIP tickets to the amazing night light show at the pyramids, and finally a visit to the wonderful shop Topaz Bazaar for beautiful cartouche designs! The van driver deftly drove us through busy Cairo and our very knowledgable guide narrated the tour and kept us on course for the day! The pyramids light show was amazing, and our visit with Remy at Topaz Bazaar had us dazzled with an array of cartouche designs made on the spot by their master jeweler. The abundance of gold jewelry, and a second floor filled with Egyptian souvenirs offered many choices! This is my second visit to Egypt and in 2015 Memphis Tours created an amazing tour of Egypt and the Nile for us. Always 5 star service with wonderful guides and staff, and they also accept encrypted credit card payment. Thank you again! Can't wait to return to Egypt!
MeghanBB
MeghanBB
2022.01.27
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Travel like royalty with Memphis! Book your next trip with Memphis Tours right now! We booked a 12 day tour to Egypt and Jordan, and enjoyed every second of it. Everyone from our tour manager Mahmoud who walked us through passport control and airport checkins (and met me with flowers at baggage claim), to our guide Fadi in Cairo, to the staff on the Mövenpick Royal Lily cruise ship, to our guide Alla in Luxor/Aswan were absolute perfection! The third party company Dakkar Travel that Memphis uses in Jordan were great as well! I can’t say enough good things about this company. We will use them again for our next trip!
Odpověď od Cairo Tours & Packages / Memphis Tours Egypt 2022.01.28
Dear Esteemed Guest, Thank you so much for sharing your views and experience with Memphis Tours. We are so pleased to see how happy you are with your trip. Your review is highly appreciated and is very important to us and the community of whom are thinking about travelling soon. Thank you again! Memphis Tours Team
Ivana C
Ivana C
2022.01.27
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Realização de um sonho através da Memphis Tour. Nossa viagem ao Egito foi um sonho, desde a troca de e-mails com Amisse para a adequação do roteiro que desejávamos, da recepção e suporte de Mohamed Fathy, sempre cauteloso e nos orientando durante toda realização do roteiro. Do Check-in ao Check-out Mohamed impecável. Do guia e amigo zeloso Mina Sety, sempre preocupado conosco e em nos mostrar os cantinhos mais pitorescos do Cairo. De Mohamed Said, Egiptólogo e fotógrafo dos bons, pessoa divertida demais. De Luxor outro ótimo Egiptólogo e amigo Yehia Nabi, pessoa que nos ensinou muito sobre o Egito e sobre os costumes do país. É claro não poderia deixar de falar do nosso motorista preferido em todo Egito: Musa Diab, sempre de bom humor e com sorriso no rosto. Os que não me lembro o nome porque não é fácil guardar nome Egípicio, tb o meu muito obrigada. Sobre a Memphis, pontualidade, cuidado, profissionalismo e dedicação para que a estada no Egito fosse segura, organizada e mágica. Obrigada a todos. Mais que uma equipe profissional, fiz amigos que guardarei no meu coração. ?
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Jesus Daniel
Jesus Daniel
2022.01.27
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Cairo, Aswan, Luxor and Alexandria Actually, my tour started in Cairo, visiting the pyramids, the museum, Khan el Khalili and other places. Then I took a flight for Aswan e did a cruise by Nile river until Luxor. This route was my favorite part of the travel, as I could visit several temples located in Islands. (Philae, Edfu, Abu Symbel, Kom Ombo) I also had the opportunity to fly on the sky of Luxor, the valley of the kings, by baloon. Then I returned to Cairo and visited Citadel of Saladin and the amazing Alabaster Mosque. Finally, I went to Alexandria. Memphis tour is an exceptional tour group. Since the first contact by e-mail. They also received me in the airport and helped me to acquire my visa. They provided particular cars. I never walked in big groups. All my guides were Egyptologists, and learned a lot with them in each place that I visited. I highly recommend Memphis tour
Odpověď od Cairo Tours & Packages / Memphis Tours Egypt 2022.01.28
Dear Esteemed Guest, Thank you so much for sharing your views and experience with Memphis Tours. We are so pleased to see how happy you are with your trip. Your review is highly appreciated and is very important to us and the community of whom are thinking about travelling soon. Thank you again! Memphis Tours Team
Jaume B
Jaume B
2022.01.27
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Todo perfecto Gran experiencia. Mohamed el mejor guia. Servicio excelente. Buena calidad de Hoteles en el viaje. Recomendable 100%
Marcos M
Marcos M
2022.01.26
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Cairo e cruzeiro O atendimento sempre foi muito bom. A recepção no aeroporto impecável. O Cruzeiro foi excelente e o guia no Cruzeiro (Marmod) nota mil. O único aspecto negativo foi o guia de nos acompanhou nos passeios no Cairo. Ele cobrou gorjetas diarias como obrigação para ele e motorista estipulando valor mínimo. E no último dia fez um tour corrido e a visita ao bazar só mostrou uma quadra, dizendo q o restante era só para locais. Eu recomendo a agência mas teve este aspecto ruim.
Orlando Vieira
Orlando Vieira
2022.01.26
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Cairo, Cruzeiro no Nilo e Abu Simbel Passamos uma semana no Egito. Fechei o Pacote Egito 2021 (Cairo, Cruzeiro no Nilo e Abu Simbel) com a Memphis Tours. Saiu tudo como planejado! A viagem foi sensacional e a Memphis Tours cumpriu todo o roteiro proposto, desde a recepção de chegada ao Cairo até o embarque de retorno ao Brasil. Durante todo esse período, estivemos sempre acompanhados por guias atenciosos que falavam português. Isso facilitou muito nossa estadia. Atef Moustafa foi o consultor de nossa viagem. Foi bastante prestativo e respondia rapidamente minhas dúvidas, seja por email ou via WhatsApp. Meus agradecimentos a toda equipe da Memphis Tours pelo profissionalismo e excelente serviço prestado!
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James C
James C
2022.01.26
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Magical Time in Cairo I only had a week and wanted to visit Cairo and Jordan to see the Giza Pyramids and Petra. I got into contact with Ahmed Fathy and he put together an itinerary which covered both sites and a few others but I'm only going to cover the Cairo portion. When I arrived I met my driver Faysal and my tour leader Ahmed Mostafa. Ahmed led me through passport control, visa etc. upon entry into Egypt. Once in the car, gave me some historical tidbits (I'm a history nerd so right up my alley) as well as a rundown of the activities while in Cairo as well as some general advice since it was my first time in Egypt. Once my tour was officially started I met my "Magical" Guide Ahmed Farahat. I spent the better part of two days with him as he led me through the Giza Pyramids, Saqqara Pyramids, Egyptian museum, and Old Cairo. He was very nice and extremely knowledgeable (even helped me find some local tea for my mother as a souvenir). Everyone I dealt with was very professional and helped me enjoy and get the most out of my limited time in Cairo. Overall I had a great experience my few days in Cairo. Even though I wasn't concerned about safety before arrival, I did feel safe the entire time I was there and would love the chance to come back.
Odpověď od Cairo Tours & Packages / Memphis Tours Egypt 2022.01.27
Dear Esteemed Guest, Thank you so much for sharing your views and experience with Memphis Tours. We are so pleased to see how happy you are with your trip. Your review is highly appreciated and is very important to us and the community of whom are thinking about travelling soon. Thank you again! Memphis Tours Team
Giuliana L
Giuliana L
2022.01.25
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Tour no Egito Fizemos uma viagem ao Egito e contratei a Memphis Tour durante todo o roteiro que tinha montado! Tudo foi incrível desde o planejamento feito com a Esraa, até o final do roteiro. Ficamos no cairo durante 5 dias, depois seguimos para aswan, onde pegamos um navio Ms Salacia, o qual amamos a comida, chegamos a luxor e depois seguimos para Hurgharda. Eles resolveram tudo por nós e não precisamos nos preocupar com nada! Não vejo a hora de planejar outra viagem com eles a outro destino!
Jennifer M
Jennifer M
2022.01.24
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Cairo, Nile Cruise and Alexandria We spent 10 days in Egypt traveling with Memphis Tours. The planning process, thanks to Eman Rashad could not have been easier- she accommodated many changes during the process and was always quick to respond and provide any info we needed. Reem and Ahmed picked us up from the airport and got us settled into our hotel. We spent several days touring sites in Giza, Cairo and Alexandria with Ahmed driving and Richie guiding us through and teaching us about all the history and significance is what we were seeing. His knowledge was amazing and we learned so much. He even stopped and got us Koshari on the way back to the hotel one evening, as well as parting gifts on our last night in Cairo! Ahmed handled the chaotic Cairo traffic like it was nothing - we always felt safe with him driving! Hany accompanied us on our Nile Cruise from Luxor to Aswan and taught us so much about the sites, what the hieroglyphics we were seeing meant, and answered all our questions. We enjoyed spending time with him while on the boat just socializing and learning more about Egyptian culture and traditions. He was brilliant and taught us so much about the things we saw. Overall, everything was very well organized, and we felt welcomed and safe from the minute we arrived until the minute we left. Would use Memphis again without a doubt - and would highly recommend Richie and Hany as tour guides for anyone!
Odpověď od Cairo Tours & Packages / Memphis Tours Egypt 2022.01.25
Dear Esteemed Guest, Thank you so much for sharing your views and experience with Memphis Tours. We are so pleased to see how happy you are with your trip. Your review is highly appreciated and is very important to us and the community of whom are thinking about travelling soon. Thank you again! Memphis Tours Team
RDLWT
RDLWT
2022.01.24
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Sheer perfection I am fresh off ten days in Egypt booked through Memphis Tours. Although I have travelled much in my life, being a history nerd, Egypt was number one on my bucket list. Normally, I plan every detail of my trips myself but Egypt seemed too overwhelming to do alone. After much research, and based on reviews, I went with Memphis. Do it. You will not regret it. We were a group of four (originally six but one member of another couple that was initially going lost her job due to COVID and could no longer go. Memphis immediately refunded their money) and did not have a SINGLE problem or issue come up throughout the entire ten days. When I initially emailed the company, I was put in touch with Ms. Eman Rashad who could not have been more helpful. The million questions and emails that we sent were almost immediately responded to with knowledge, suggestions, kindness and patience. She provided recommendations on things to do, what to bring and kept us updated on the ever changing COVID protocols. She was most accommodating and I highly recommend her. We were met at the airport by Reem Khaled, our Cairo/Alexandria tour coordinator, who whisked us through the airport and assisted us with getting our visas. She checked us into the hotel and reviewed our itinerary with us. Reem confirmed all activities, pick up times, and even added a half day trip to Saqqara on the day of our arrival. She picked us up at the end of the trip as well and rode with us to the airport at the end of our tour at an ungodly hour. She even brought me flowers for my birthday. She is, all around, lovely. A quick note on Cairo traffic. Well traffic in Egypt in general…..I’ve never seen anything like it and I’m a New Yorker. It’s, quite literally, crazy. For Cairo and Alexandria we were fortunate to have Ahmed. He is the absolute best and you’ll be lucky if you get him. Our tour guide/Egyptologist for Saqqara, Giza and Alexandria was Mohamed (Richy is his nickname) and his is awesome. He is knowledgeable, patient, informative, fun, and generous. The great thing about him is that he is very easy to talk to. We actually learned an awful lot from Richy about daily life. He bought us dinner (Koshary from his favorite place), breakfast, snacks, drinks, gum and candy. None of those things were provided by the tour, he was just being kind and showing off his favorite places. He is most thoughtful. We liked him so much that we requested he be assigned to us for Alexandria. Richy encouraged up to come back to Egypt and made several suggestions of things that we should do upon our return. Trust me, we will ask for Richy for the things he suggested. We also did the four night Luxor to Aswan Nile cruise. Our tour coordinator there was Ibrahim. We met him once. Smart young man and all went off without a hitch so I assume he did a great job. We were booked on the M.S. Mayflower. It was amazing (I will do a separate review for that). On the cruise, we were assigned an absolutely incredible Egyptologist named Hany Refaat. Hany is brilliant and very much an academic. He is timely and extremely professional. He was willing to answer any questions we had and encouraged us to ask questions not just about the things we were seeing, but about modern day Egyptian life. It is very clear that he takes great pride in his job and in showing off his country. His level of preparedness is second to none. He speaks at least three languages fluently and has many many, years of experience. Also, whenever there was even the slightest glitch, he was on it. Took care of us and everything else like a boss, keep us on track, and made our days run smoothly. Lastly, we found him to be honest and forthright. If we were interested in doing something and he thought it wasn’t worth our time, he’d let us know. He suggested which tombs to view in the Valley of the Kings etc. We will definitely ask for Hany when we go again for anything in Upper Egypt. We felt lucky to have both Richy and Hany. They both took great care of us and we couldn’t have asked for more. Two of us did the hot air balloon ride at sunrise over the Valley of the Kings. May have been the most incredible and moving experience of my life. Do it. Egypt did not disappoint. It was everything that I wanted and surpassed my expectations. The people are sweet and just plain kind. There is great pride in Egypt which is great to see. The sites are, quite frankly, unbeatable and there is no place like it anywhere else in the world. Yes, the traffic is insane. Yes, there is poverty and dust. Yes, you will be tipping until you are broke but its worth it. We felt like we were family to the hotel staff and the boat staff, as well as our Memphis crew. We exchanged numbers and Facebook contacts and several sent WhatsApp messages to make sure we made it home safely. This tour would not have been sheer perfection without Memphis and their outstanding and excellent coordination. It was a relief to put it in their hands and not have to worry about a thing. A big thank you to everyone involved. You made this the trip of a lifetime. *****We chose our own international flights and did not have Memphis book them but the in country flights they booked went off without a hitch.******
Odpověď od Cairo Tours & Packages / Memphis Tours Egypt 2022.01.25
Dear Esteemed Guest, Thank you so much for sharing your views and experience with Memphis Tours. We are so pleased to see how happy you are with your trip. Your review is highly appreciated and is very important to us and the community of whom are thinking about travelling soon. Thank you again! Memphis Tours Team
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Mr. Carter
Mr. Carter
2022.01.23
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Thank You Memphis Tours I saw pyramids and relics that defy logic but will remember most being treated like family. My hosts were able to show me Egypt through their experiences and I remain grateful enough to name them. Marwa Samir - Was extremely patient with me and was able to make last-minute changes with me after being unexpectedly quarantined en route to Cairo. Marwa stayed connected with me the entire 3-week trip often answering late-night inquiries. Mohamed Fathy - This kind gentleman was my Tour Leader. Well organized and knowledgeable, he would offer genuine advice on travel and would always be close at hand for any support. He knows Cairo inside and out and is a joy to speak with. Mohamed - Apologies, the last name escapes. This gent is truly a legend. Please show him the utmost respect as his knowledge and kindness is greater than the great pyramid. Badr - I had many drivers, but Badr managing Egyptian traffic was amazing. He is constantly working yet always seemed refreshed. He is quick to smile and will play the best modern Egyptian music if you request. Ibrahim Taye - Traveling alone he was my photographer, friend, and guide. His sense of humor and knowledge is infectious. He has stories about the pharaohs but more interesting are his connections to the land and community. I spent the most time with Ibrahim (and Badr) and it was not enough. Come for the pyramids, stay for a greater understanding of Egypt. I know that I have missed many after a three-week trip. Suffice it to say that Memphis Tours exceeded my expectations for a life-long travel dream. The accommodations, the people, the destinations, and the flexibility to adjust or change itineraries made my expierenecs memorable.
Odpověď od Cairo Tours & Packages / Memphis Tours Egypt 2022.01.24
Dear Esteemed Guest, Thank you so much for sharing your views and experience with Memphis Tours. We are so pleased to see how happy you are with your trip. Your review is highly appreciated and is very important to us and the community of whom are thinking about travelling soon. Thank you again! Memphis Tours Team
tmthompsonsc
tmthompsonsc
2022.01.23
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Two day custom itinerary in Cairo My wife and I arrived two days ahead of a 16 day escorted tour of Egypt. I was looking for a custom itinerary that excluded our planned itinerary. I contacted Memphis and we arranged two full days and visited Saqqara, Bent and Red Pyramid, the original capital of Memphis and other sites in Cairo. We could not have been more pleased, our trained guide Rem and driver Hassan could have not been more professional. We had a first class experience and would highly recommend this company and particularly these two professionals. We have extensive travel experience and would rate this company and hosts very high. Would highly recommend.
Odpověď od Cairo Tours & Packages / Memphis Tours Egypt 2022.01.24
Dear Esteemed Guest, Thank you so much for sharing your views and experience with Memphis Tours. We are so pleased to see how happy you are with your trip. Your review is highly appreciated and is very important to us and the community of whom are thinking about travelling soon. Thank you again! Memphis Tours Team
KentuckyGirlAtHeart
KentuckyGirlAtHeart
2022.01.20
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An excellent experience Our overall experience with Memphis Tours was excellent. Nouran was my first contact and helped to arrange our tour. We were a group of five, ranging in age from 16 to 85, coming from the UAE. Nouran was quite patient with me as I kept changing our plans due to Covid concerns with some of the tours. She was also able to adjust the Five Day Cairo and Luxor trip to six days as we had concerns about the somewhat active pace on a few days due to the age of one of our party. She was always prompt to respond to emails and questions, which was good considering we decided about a week before the trip to make arrangements. Our first contact on the ground in Cairo was Mostafa, who described himself as our tour manager. He met us at the Cairo airport and walked us thru getting visas and immigration and customs. Once in the car to the hotel, he offered us a few extra optional activities there were not yet in our itinerary. One of those was the Sound & Light Show at the Pyramids that evening, with dinner before at a nearby restaurant. We agreed and rather than going to directly to the hotel, we went there first. It was a nice experience, but the price seemed a bit much for what was included. The dinner was okay, not great, and the cost of beverages was not included. This was common for the entire trip, even if the meal was included in the tour price. Mostafa was quite helpful and informative. He let us know general guidelines for tipping while in Egypt, which was nice. Be prepared to tip everywhere and know that USD is the preferred currency. Mostafa also helped when not once, but twice, the hotels we stayed at had us listed as being there on different dates. The first one was in Luxor, which had us staying for two nights longer and then in Cairo, where we were staying for two nights but the hotel only had a voucher for one night. A quick message to Mostafa and the reply was “don’t worry”, which other reviews have mentioned as a common response. Our guide for the two days we spent in Cairo was Shaimaa. She was an excellent guide and took the time to thoroughly explain the history of what we were seeing. It was obvious that she is passionate about her job, and we quite enjoyed our time with her. While with her, we visited the Pyramid complex, Saqqara, Old Cairo, Khan Al Khalil and the Egyptian Museum. She also took us to shops that sold the papyrus and cartouche. There was never any pressure to purchase anything at those shops, unlike the Khan al Khalil market. And the prices were reasonable at the shops, the market not so much. The time spent in Luxor was with Nabil, who was also an excellent guide. Much like Shaimaa, he is clearly passionate about what he does. The details he provided us with while visiting the Valley of the Kings, Luxor Temple and Karnak Temple showed how much he has studied ancient Egyptian culture. He also made sure we had plenty of time to explore a bit on our own after he gave us the history. We could have spent an entire day at Karnak Temple, but Nabil had so much more to show us so we moved onto the next adventure. As in Cairo, we also visited some shops, this time for perfume and alabaster. Again, no pressure to buy anything. We never had the same driver twice, but every one that we had was polite, courteous and an excellent driver. Each one was also quick to assist my mother-in-law as she entered and exited the vehicle as the step down was a bit much for her. They all also made sure to provide hand sanitizer anytime we returned to the vehicle. The differences in driving between Cairo and Luxor are night and day, and never did we feel unsafe or worried about leaving belongings in the vehicle. We will return to Egypt to explore more of the country and when we do, Memphis Tours will be our first contact. It will be fun to see what itinerary they create for the next adventure
Odpověď od Cairo Tours & Packages / Memphis Tours Egypt 2022.01.21
Dear Esteemed Guest, Thank you so much for sharing your views and experience with Memphis Tours. We are so pleased to see how happy you are with your trip. Your review is highly appreciated and is very important to us and the community of whom are thinking about travelling soon. Thank you again! Memphis Tours Team
Kristin Stuhltrager
Kristin Stuhltrager
2022.01.19
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Great day learning about ancient Egypt We went to Cairo for a short vacation from Riyadh Saudi Arabia. We scheduled two tours with Memphis Tours. We were picked up at our hotel and driven out to Giza to view the pyramids. Our tour guide was fabulous. She had so much knowledge regarding the history of the region and could read hieroglyphics. After Giza we travelled to see the great Sphinx. At each stop she allowed us time to wonder around and really soak in the history of the area. We had a fantastic lunch and finished the day visiting a local papyrus store and learned how paper was made. Very cool experience and worth the time and money.
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Luca B
Luca B
2022.01.18
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Splendido Egitto Abbiamo fatto il classico tour Cairo + crociera sul Nilo a inizio Gennaio e siamo rimasti incantati dalla bellezza dei luoghi e dalla maestosità dei siti archeologici. L'agenzia ci ha seguiti in ogni fase del nostro viaggio con staff sempre disponibile e cortese. LE nostre guide (Angela al Cairo e Alil in crociera) sono state sempre gentilissime e molto competenti e parlano un ottimo italiano. Sono anche abbastanza attenti alle pratiche anticovid (gli egiziani in generale invece no) e ci hanno organizzato il tampone obbligatorio prima di rientrare in Italia. La nave è un po' vecchiotta ma funzionale e con un ottimo catering. Piccolo consiglio: se vi propongono il Riad Hotel al Cairo fatevelo cambiare, non si dorme!!! Unico appunto: per fare in modo di tornare per pranzo in crociera l'escursione ad Abu Simbel è un po' pesante e sacrificata: alzarsi alle 4 per fare 7 ore di pullmann tra andata e ritorno e stare sul sito solo un'ora è un po' frustrante... basterebbe organizzare un pranzo al sacco... Comunque viaggio e tour operator che consiglio vivamente. PS: Piramidi e Abu Simbel meravigliosi, ma Karnak ci ha letteralmente incantati!!!
Kathleen S
Kathleen S
2022.01.18
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Tour of Egypt We are just off of a great trip to Egypt using Memphis tours to set up and guide us. We were traveling as a party of 8 adults. Memphis tours did a great job helping us put this together. Our arrival at Cairo Airport was exceptionally impressive as our guide took over and we were out quickly after arrival. We also had great service traveling domestically within Egypt. Memphis handled everything and made the trip easy! Our guide, Ahmed was wonderful. No language barriers at all. He was full of knowledge and a great guide. We had a lively group and he handled it all with grace! We spent our first 3 days in Cairo and enjoying the sites close by. Our next adventure was on the dahabiya Nuut. WOW! A beautiful 3 nights on the Nile on this beautiful boat. Everyone in our group was so happy with this experience. Our guide, Ahmed Prince , was such a wonderful person. We could not have had a better time! We returned to Cairo by air and spent 3 more days finishing off our tour of Cairo with Ahmed. We had the same driver on both ends, Hymen, and it couldn't have been better. The one thing we all agree with was that we wished the hotels were a bit nicer. Egyptian hotels seem needlessly dirty and updates are needed. Be ready to tip for everything, this is not an exaggeration. I appreciate that these people have had hard times and a good portion of their income comes from tips. I'm so happy to have been able to tip our guides and drivers well, but it was a lot of cash by the time we got done.
Alessandra Andrade
Alessandra Andrade
2022.01.18
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Amazing experience in our Nilo Cruise We had a really good experience on our Nilo Cruise, we had an amazing guide with a lot of knowledge about the places we visited. He had a lot of patience with us, explained everything about the places we were visiting. He was really kind and made us feel at home.