Mates Group Removals Reviews

Graham Cockerton 2025.12.12

     

Rivan and Sam were brilliant. Their professionalism and commitment to quality and service was outstanding. I recommend these two gentlemen and the company to anyone that wants a professional, easy move

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Reply from Mates Group Removals 2025.12.12

Hi Graham,
Thank you for your feedback! We truly appreciate you choosing Mates Group Removals. Our team works hard to deliver a smooth, stress-free moving experience for every customer. If you ever need our services again or have any questions, we’re always here to help. Thank you again for choosing Mates Group Removals — we truly value your trust.
We look forward to assisting you or your family and friends in the future.

Warm regards,

Mates Group Removals Team

sadia Nawroz Khan 2025.12.12

     

Albert and Emil were absolutely incredible during our interstate move. Their professionalism, care, and efficiency truly stood out. They handled all our belongings with great attention and respect, making sure everything was safely packed, loaded, and delivered without a single scratch. They worked with amazing speed but never compromised on quality. Their communication was clear, friendly, and reassuring throughout the whole journey. Moving interstate can be overwhelming, but Albert and Emil made it feel smooth and easy. We are genuinely grateful for their hard work and dedication. Highly recommend their service to anyone looking for a reliable and professional team.

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Reply from Mates Group Removals 2025.12.12

Hi Sadia,
Thank you so much for this great review! We're thrilled to hear that you were happy with our moving service. At Mates Group Removals, we take pride in delivering fast, safe, and stress-free moves. Our team of professional and friendly removalists works hard to ensure every item is handled with care and every move goes smoothly, so it's wonderful to know we met your expectations.
Your support means a lot to us and motivates us to keep delivering top-quality service at the best price. If you ever need moving, packing, or storage services again, we’d be more than happy to help. Thanks again for choosing Mates Group Removals!

Warm regards,

The Mates Group Removals Team

Laz N 2025.12.12

     

Rodi and Yousef were absolutely incredible! Made what would normally be a stressful experience an absolute breeze. Thank you so much!

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Reply from Mates Group Removals 2025.12.12

Hi Laz N,
Thank you so much for this great review! We're thrilled to hear that you were happy with our moving service. At Mates Group Removals, we take pride in delivering fast, safe, and stress-free moves. Our team of professional and friendly removalists works hard to ensure every item is handled with care and every move goes smoothly, so it's wonderful to know we met your expectations.
Your support means a lot to us and motivates us to keep delivering top-quality service at the best price. If you ever need moving, packing, or storage services again, we’d be more than happy to help. Thanks again for choosing Mates Group Removals!

Warm regards,

The Mates Group Removals Team

harry rowston 2025.12.11

     

Ghazwan and Alexandria did a great job

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Reply from Mates Group Removals 2025.12.11

Hi Harry,
Thank you so much for taking the time to share your experience with Mates Group Removals! We are thrilled to hear that you were pleased with our moving services. It's always our top priority to ensure a smooth and stress-free experience for our customers. We greatly appreciate your kind words about our punctuality, professionalism, and the care we took with your furniture. Our team strives to provide efficient and friendly service to make the moving process as pleasant as possible.

We wish you all the best in your new space!

Warm regards,
Mates Group Removals

Melissa Vaurasi 2025.12.11

     

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Reply from Mates Group Removals 2025.12.11

Thank you Melissa. Please remember us for your next move. We would always be glad to serve you next time too.

Thanks,
Mates Group Removals

John Carroll 2025.12.10

     

Rodi, uousf where the removalists, They were very efficient and fit a lot in a smaller truck then we probably needed

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Reply from Mates Group Removals 2025.12.10

Hi John,
Thank you so much for taking the time to share your experience with Mates Group Removals! We are thrilled to hear that you were pleased with our moving services. It's always our top priority to ensure a smooth and stress-free experience for our customers. We greatly appreciate your kind words about our punctuality, professionalism, and the care we took with your furniture. Our team strives to provide efficient and friendly service to make the moving process as pleasant as possible.

We wish you all the best in your new space!

Warm regards,
Mates Group Removals

Vinu Nair 2025.12.10

     

Very happy with the service provided by Revan. Will recommend to anyone who is looking for movers

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Reply from Mates Group Removals 2025.12.10

Hi Vinu,
Thank you so much for taking the time to share your experience with Mates Group Removals! We are thrilled to hear that you were pleased with our moving services. It's always our top priority to ensure a smooth and stress-free experience for our customers. We greatly appreciate your kind words about our punctuality, professionalism, and the care we took with your furniture. Our team strives to provide efficient and friendly service to make the moving process as pleasant as possible.

We wish you all the best in your new space!

Warm regards,
Mates Group Removals

Nicolas Liglet 2025.12.10

     

Rodi and Yousef Did amazing job I will recommend they service to everyone don’t hesitate they do top quality job thank Nico Okay

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Reply from Mates Group Removals 2025.12.10

Hi Nicolas,
Thank you so much for taking the time to share your experience with Mates Group Removals! We are thrilled to hear that you were pleased with our moving services. It's always our top priority to ensure a smooth and stress-free experience for our customers. We greatly appreciate your kind words about our punctuality, professionalism, and the care we took with your furniture. Our team strives to provide efficient and friendly service to make the moving process as pleasant as possible.

We wish you all the best in your new space!

Warm regards,
Mates Group Removals

Dilip Cherian 2025.12.09

     

Rodi and Yousif where super helpful and good. Keep up the great work.

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Reply from Mates Group Removals 2025.12.09

Hi Dilip,
Thank you so much for taking the time to share your experience with Mates Group Removals! We are thrilled to hear that you were pleased with our moving services. It's always our top priority to ensure a smooth and stress-free experience for our customers. We greatly appreciate your kind words about our punctuality, professionalism, and the care we took with your furniture. Our team strives to provide efficient and friendly service to make the moving process as pleasant as possible.

We wish you all the best in your new space!

Warm regards,
Mates Group Removals

Warren Turner 2025.12.08

     

Rami and Mark very hard workers. Good guys well recommended.

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Reply from Mates Group Removals 2025.12.09

Hi Warren,
Thank you so much for taking the time to share your experience with Mates Group Removals! We are thrilled to hear that you were pleased with our moving services. It's always our top priority to ensure a smooth and stress-free experience for our customers. We greatly appreciate your kind words about our punctuality, professionalism, and the care we took with your furniture. Our team strives to provide efficient and friendly service to make the moving process as pleasant as possible.

We wish you all the best in your new space!

Warm regards,
Mates Group Removals

Mysterious 2025.12.08

     

On time, handled all items with extra care, Very respectful and polite. The team did a fantastic job. Very happy.

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Reply from Mates Group Removals 2025.12.09

Hi there,
Thank you so much for taking the time to share your experience with Mates Group Removals! We are thrilled to hear that you were pleased with our moving services. It's always our top priority to ensure a smooth and stress-free experience for our customers. We greatly appreciate your kind words about our punctuality, professionalism, and the care we took with your furniture. Our team strives to provide efficient and friendly service to make the moving process as pleasant as possible.

We wish you all the best in your new space!

Warm regards,
Mates Group Removals

Frances Lim 2025.12.08

     

Fadi, King and Alex were amazing!! 5 mins EARLY (never experienced this before!), efficient, super careful and knew how to disassemble and reassemble my table that all other movers (international included) complained about. THANK YOU Fadi, King and Alex

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Reply from Mates Group Removals 2025.12.08

Hi Frances,
Thank you so much for taking the time to share your experience with Mates Group Removals! We are thrilled to hear that you were pleased with our moving services. It's always our top priority to ensure a smooth and stress-free experience for our customers. We greatly appreciate your kind words about our punctuality, professionalism, and the care we took with your furniture. Our team strives to provide efficient and friendly service to make the moving process as pleasant as possible.

We wish you all the best in your new space!

Warm regards,
Mates Group Removals

Dana Djajaputra 2025.12.07

     

Nash and Norman were excellent made the day very easy. Highly recommend.

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Reply from Mates Group Removals 2025.12.07

Hi Dana,
Thank you so much for this great review! We're thrilled to hear that you were happy with our moving service. At Mates Group Removals, we take pride in delivering fast, safe, and stress-free moves. Our team of professional and friendly removalists works hard to ensure every item is handled with care and every move goes smoothly, so it's wonderful to know we met your expectations.
Your support means a lot to us and motivates us to keep delivering top-quality service at the best price. If you ever need moving, packing, or storage services again, we’d be more than happy to help. Thanks again for choosing Mates Group Removals!

Warm regards,

The Mates Group Removals Team

Jordan Bridde 2025.12.06

     

Revan and Sam did a fantastic job relocation is from Sydney to our farm past Newcastle. They were careful and timely. We could not ask for more professional movers.

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Reply from Mates Group Removals 2025.12.06

Hi Jordan,
Thank you so much for taking the time to share your experience with Mates Group Removals! We are thrilled to hear that you were pleased with our moving services. It's always our top priority to ensure a smooth and stress-free experience for our customers. We greatly appreciate your kind words about our punctuality, professionalism, and the care we took with your furniture. Our team strives to provide efficient and friendly service to make the moving process as pleasant as possible.

We wish you all the best in your new space!

Warm regards,
Mates Group Removals

Michael Loomis 2025.12.06

     

Fadi & Aiden were awesome! Thanks for the great work guys!

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Reply from Mates Group Removals 2025.12.06

Hi Michael,
Thank you so much for taking the time to share your experience with Mates Group Removals! We are thrilled to hear that you were pleased with our moving services. It's always our top priority to ensure a smooth and stress-free experience for our customers. We greatly appreciate your kind words about our punctuality, professionalism, and the care we took with your furniture. Our team strives to provide efficient and friendly service to make the moving process as pleasant as possible.

We wish you all the best in your new space!

Warm regards,
Mates Group Removals

Moqsid Almi 2025.12.06

     

Thank you to Nash & Norman did a great job, easy to deal with on time. Would recommend again 👍

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Reply from Mates Group Removals 2025.12.06

Hi Moqsid,
Thank you so much for taking the time to share your experience with Mates Group Removals! We are thrilled to hear that you were pleased with our moving services. It's always our top priority to ensure a smooth and stress-free experience for our customers. We greatly appreciate your kind words about our punctuality, professionalism, and the care we took with your furniture. Our team strives to provide efficient and friendly service to make the moving process as pleasant as possible.

We wish you all the best in your new space!

Warm regards,
Mates Group Removals

Michelle Brown 2025.12.05

     

Alan & Marven were great very. Moved the furniture with no stress very happy all the time and helpful. Would recommend them to anyone great job guys thank you

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Reply from Mates Group Removals 2025.12.06

Hi Michelle,
Thank you so much for taking the time to share your experience with Mates Group Removals! We are thrilled to hear that you were pleased with our moving services. It's always our top priority to ensure a smooth and stress-free experience for our customers. We greatly appreciate your kind words about our punctuality, professionalism, and the care we took with your furniture. Our team strives to provide efficient and friendly service to make the moving process as pleasant as possible.

We wish you all the best in your new space!

Warm regards,
Mates Group Removals

Ekata Magalogo 2025.12.05

     

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Reply from Mates Group Removals 2025.12.05

Thank you Ekata so much. Please remember us for your next move. We would always be glad to serve you next time too.

Thanks,
Mates Group Removals 


KC 2025.12.04

     

Hard working guys, but I saw Nash grab a box of my tissues while wheeling out some boxes. When I told him I didn’t need that moved, he admitted it was for his truck. Not good. I’m sure nothing else was taken but it makes you question that.

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Reply from Mates Group Removals 2025.12.04

Hi there,
Thank you for sharing your feedback, and we sincerely apologise for the experience you described.
After seeing your review, we immediately addressed the matter with the team involved to ensure this does not happen again. Sometimes our movers pick up small items unintentionally while clearing spaces, but taking anything for personal use is strictly against our policy. We’re glad to hear the rest of your move went smoothly, and we truly appreciate you bringing this to our attention. If there is anything you would like to discuss further, please feel free to contact us directly.
Thank you once again for choosing Mates Group Removals.

Warm Regards,
Mates Group Removals

Ray 2025.12.04

     

Highly recommend they arrived very early. Super happy with the service was quick and easy.

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Reply from Mates Group Removals 2025.12.04

Hi Ray,
Thank you so much for taking the time to share your experience with Mates Group Removals! We are thrilled to hear that you were pleased with our moving services. It's always our top priority to ensure a smooth and stress-free experience for our customers. We greatly appreciate your kind words about our punctuality, professionalism, and the care we took with your furniture. Our team strives to provide efficient and friendly service to make the moving process as pleasant as possible.

We wish you all the best in your new space!

Warm regards,
Mates Group Removals