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Reviews ( 119 )
dvdboulet
2024.10.11
Frank is communicative, on-time, competent, honest, and his prices are reasonable. His demeanor is friendly and respectful. Not to mention that he was able to fix our dryer within 12 hours of having it break! Highly recommended.
Reply from Metro Appliance Services
2024.10.12
Thank you much for the awesome review David! You are an absolute pleasure to work with. I believe your dryer will continue to serve you well for years to come.
Francesca Robbins
2024.10.09
Frank was punctual, knowledgeable, and ultimately fixed our glitchy oven. Interesting enough, the fix came by accident as something was “knocked back into place” as he was putting the oven door back together. Regardless, before that happened, he had carefully walked us through his observations and recommendations based on what he could see and what his diagnostics showed. I’m just happy the oven was working again same day. We would definitely recommend Frank for appliance repair services.
Reply from Metro Appliance Services
2024.10.10
This review is pretty awesome Ms. Robbins! I appreciate you taking the time to give your recommendation and kind words. Thank you
Marlie Monroe
2024.10.02
Frank was very professional, knowledgeable, effective and efficient. Very honest in his work and reasonable prices!
Reply from Metro Appliance Services
2024.10.02
That's an awesome review Ms. Monroe! It was an honor and a pleasure working with you and your sister. Keep me posted if you have any more issues.
Antoinette Jones
2024.10.01
Mr. Frank is highly knowledgeable on the appliances. He is has exceptional customer service and ensures you understand all aspects of your specific repair needs. I have used Mr. Frank on more than one occasion and he is my office go to appliance repair guy.
Reply from Metro Appliance Services
2024.10.01
Thank you for the incredible review Ms. Jones! It's always a pleasure working and speaking with you. I sincerely pray the warranty company is doing right by you! Hopefully, you don't need me again but if you do, I'm here.
ELLIS MERRIMAN
2024.09.28
Reply from Metro Appliance Services
2024.09.28
Thank you for the 5 stars Mr. Merriman!
Paula Kress
2024.09.20
Frank is awesome and has gone above and beyond to fix our issue!
Reply from Metro Appliance Services
2024.09.20
I appreciate you Paula, very much! Thank you for your grace and incredible review.
Caitlin Schneiderman
2024.09.14
Frank was very personable and professional.
Reply from Metro Appliance Services
2024.09.07
Thank you for the 5 stars and great review Ms. Schneiderman. It was a pleasure working with you!
Tim Angell
2024.08.31
My garbage disposal works like a charm- fast and courteous service and I appreciated the two week follow up call to make sure everything was still in working order. Thanks again
Reply from Metro Appliance Services
2024.09.01
I appreciate you for taking the time to give such an awesome review Mr. Angell. I'm happy to hear that all is well with you new garbage disposal. I hope you have a memorable (in a good way, of course) Labor Day weekend and I wish you Happy Garbage Disposing!
Rodney Lawson
2024.08.30
Reply from Metro Appliance Services
2024.08.30
Thank you for the 5 stars Mr. Lawson!
Betty Toronjo
2024.08.29
I live a few hundred miles from Metro alliance in Michigan. They took the time to help me via phone and text to help me repair my washing machine. From Michigan I highly recommend them. Very professional and communication was the best I have experienced. Thank you Metro for your long distance help.
Reply from Metro Appliance Services
2024.08.30
I appreciate the kind words and awesome review guys! It was my pleasure to help. Hope everything works out
James Kosiorek
2024.08.12
Frank was on time, diagnosed and got our washing machine washing , spinning and draining again. Thanks for the prompt service and excellent communication!
Reply from Metro Appliance Services
2024.01.26
The pleasure was all mine James! Thank you much for the awesome review as well. Happy washing to you and the family.
Vinay Massey
2024.08.03
Very nice gentle man he is in your company
All the best
Reply from Metro Appliance Services
2024.08.04
Your kind words are truly appreciated Mr. Massey. I wish things could have gone differently. FYI - the manufacturer of your appliance is currently dealing with multiple class action lawsuits...for this very issue and other issues. I wish you the best of luck with everything!
Kevin roeung
2024.08.02
Really helpful and really nice at what he do
Highly recommend.
Reply from Metro Appliance Services
2024.08.02
Thank you for the 5 stars and great review Kevin. I am grateful for the opportunity to be of service to you and your family! I pray you find success throughout your life's journey, and if you have any IT questions or just want to rap a taste, feel free to hit me up.
Leanne Burck
2024.07.31
Frank is AH-MAZING! Great work and impeccable efficiency. Highly recommend!!
Reply from Metro Appliance Services
2024.08.01
You're pretty AW-SOME yourself Ms. Burck! Thank you for trusting me with your appliance's care, and for the tip, your grace and this great review. I hope you don't need it, but don't forget about my one-year warranty on parts and labor.
Susan Wallace
2024.07.20
Reply from Metro Appliance Services
2024.07.21
Thank you for your business and the 5 star review Ms. Wallace. It was an absolute pleasure working you! If you have any issues with the repair or any of your other appliances, please don't hesitate to reach out.
embonika Carroll
2024.07.13
Service was amazing will use again
Reply from Metro Appliance Services
2024.07.14
Thank you Ms. Carroll. Your review and your business are much appreciated!
Mark Brown
2024.07.10
Frank did a great job diagnosing the issue with my oven, purchasing the part that was faulty and explaining to me the problem. Highly recommended and will use his services again if needed.
Reply from Metro Appliance Services
2024.07.10
Thank you for the great review Mr. Brown! It was a pleasure working with you today. Hopefully, you don't need me again but I'll be here if you do.
Phyllis B-Griffith
2024.06.18
Mr. Frank from Metro Appliance Service was very professional and arrived on time. He explained the issue with my freezer in simple easy to understand language. I highly recommend using this service provider!
Reply from Metro Appliance Services
2024.06.18
Thank you for the great review and recommendation Ms. Phyllis. I thoroughly enjoyed meeting and working with you! I wish the diagnosis was different, but they sure don't make them like they used to.
Deborah Cockrell
2024.05.28
Frank was on time, courteous and very knowledgeable about the appliance he came to repair. We were very pleased.
Reply from Metro Appliance Services
2024.05.29
Thank you for the awesome review Ms. Cockrell! It was an honor and a pleasure being invited back into your home. Tell Mr. Cockrell I said 'hello''.
Abdulwarith Ojelade
2024.04.16
There are regular technicians, and then there is Frank. He is such a great person and does an excellent job. Punctual, communicative, and knowledgeable. As a DIYer, I thought I could fix the issue myself but ended up leaving it to Frank to provide his expertise and he didn’t disappoint.
Reply from Metro Appliance Services
2024.04.16
You just gave Metro its 100th review Abdul, and it's a great one. Thank you. It was definitely a pleasure to be of service to you and your beautiful family!