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Reviews ( 354 )
Dustin Sprague
2024.12.10
Reply from Metro Group
2024.12.10
Thanks Dustin.
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Dave O
2024.11.30
Never seen such a picky metal recycler. Been there half a dozen times. Haven’t had a good experience yet. I think I’ve learned my lesson. I’m not going back.
Reply from Metro Group
2024.12.02
We’re sorry to hear about your experience and appreciate your feedback. At Metro Group, we strive to provide excellent service, and it sounds like we may have fallen short during your visits. If you’re willing to stop by or reach out to us directly, we’d love the opportunity to learn more about your concerns and see how we can address them. Your satisfaction is important to us, and we’d be happy to make things right.
Thank you for taking the time to share your thoughts, and we hope to hear from you soon!
isaiah jones
2024.11.23
Susan and Kayla are the best always very helpful and knowledgeable about pricing. And Devon in the purchase bay is always helping me unload everything… there’s really no reason to go anywhere else. In my opinion
Reply from Metro Group
2024.11.25
Thanks so much for the review Isaiah. I am glad that you had a good experience.
JULIE RODGERS
2024.11.22
Always very curious and helpful when needing answers on recycling.
Reply from Metro Group
2024.11.22
Glad we could help you out. Come revisit us, thanks Julie.
Jason Obrien
2024.11.18
Always friendly
Reply from Metro Group
2024.11.18
Thanks Jason.
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Lisa Tapusoa
2024.10.31
Was a great experience. They were very helpful
Reply from Metro Group
2024.10.31
Thanks for the review, Lisa. We are glad you had a great experience. Come back again.
Crist Sean
2024.10.22
Great service guys and ladies are very friendly.
Reply from Metro Group
2024.10.23
Thanks for the review Crist, and thanks for your business.
Michael Tsuji
2024.10.22
I've been doing a bunch of home renovation work and have been bringing a bunch of scrap siding/wiring here (mainly to keep it out of the landfill). The staff has been very nice and they make the process quick and painless.
Reply from Metro Group
2024.10.22
Thank you for the kind words, Michael. We appreciate your business and are glad our service was quick and painless as that is always our goal.
Fletcher Staples
2024.10.12
awesome place! always helpful and fast.
Reply from Metro Group
2024.10.21
Thanks so much for the review, Fletcher. We appreciate you.
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Jaden Tippetts
2024.10.11
Reply from Metro Group
2024.10.21
Thanks for the review, Jaden. Next time you come in, please let us know how we can improve from 3 to 5 stars. Our goal is always to 'wow' our customers and provide excellent customer service and a great experience, so we'd love your feedback and the opportunity to improve and get better.
Tyler Goff
2024.10.11
Reply from Metro Group
2024.10.14
Thanks for the review Tyler.
Edgard Salloum
2024.10.05
Eric is the man !
He did explain me the difference of metal and the best way to organize and recycle every single piece .
Reply from Metro Group
2024.10.07
Thanks for the review Edgard. We are glad Eric was able to help you.
COLE ALLEN
2024.10.03
They have a great staff!
I'm always treated well, always.
Reply from Metro Group
2024.10.03
Thanks for the review, Cole. We appreciate your business.
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Shari Mowry
2024.09.25
These guys are awesome. I’m new to scrap and my brother told me this location doesn’t rip you off like others. An employee named Eric made sure I got my moneys worth and even helped me clip some pieces that made some of it double in value. Thank you guys!
Reply from Metro Group
2024.09.26
Thanks Shari. We aspire to make our customers happy, so we are glad you had a great experience with us. We always hope that it's worth it for you. Be sure to check out our coupons on the website and enroll in our rewards program. Thanks.
Jeff Jardine
2024.09.25
My kids have been collecting cans sincsEarth Day on 2019 and we've been bringing them to your center. We love it but today. I brought in 9 bags of cans and showed my digital coupon on my phone to the lady and she did not add it to our aluminum amount for the price very disappointed.
Reply from Metro Group
2024.09.26
Thanks for the review, Jeff. We are so sorry that this happened. We are glad to accept your digital coupon, it sounds like it may have just been a mistake on our end. Please call us at 801-845-9680 and we will get you paid.
Alex Curiel
2024.09.24
Justin, Sal, Eric. They were all super cool dudes. Everyone was respectful, a good place to bring all of your metal that you are trying to recycle. I was in and out and paid. They have a pretty well organized place.
Reply from Metro Group
2024.09.26
Thanks for the review, Alex. We are happy to hear that you were in and out and got paid, we always strive to give our customers the best experience possible and were glad you experienced that.
Bradley Dillenburg
2024.09.24
Very friendly and helpful!!
Reply from Metro Group
2024.09.24
Thank you so much Bradley. We appreciate your business.
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Nicole Forsland
2024.08.31
Eric was so friendly. And nice. You can tell he loves his job.
Reply from Metro Group
2024.09.03
Thank you so much for sharing, Nicole!
Aimee H.
2024.08.30
Verified
great service great pricing!!!! can't find anywhere else that pays as well$$$$ drove three hours just just to come scrap. And
Reply from Metro Group
2024.10.10
Thanks Aimee for the review. We are happy to hear that you had a great experience. Thank you!
Jann Bunnell
2024.08.27
Great service, even when you bring a refrigerator that is not certified. They are kind and quick and very helpful.
Reply from Metro Group
2024.08.27
Thanks for sharing, Jann!