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Recenze ( 29 )
Helena Nally
2024.08.01
MINUS 2 STARS This daycare centre has let my grandkids down my grandson has been bitten 7 times in 9 weeks I have reported this to staff and management only to be told over the last 3 weeks that head office are looking into it when I have tried a number of times to contact them and chase it up to which I get told someone will call me back no one has. Today my grandchild was bitten and still no reply from them THIS IS NOT PROFESSIONAL IF I DON'T GET A REPLY I HAVE NO CHOICE BUT TO SEEK LEGAL ACTION L ... THE CENTRE MANAGER SAID TO ME DO WHATEVER I LIKED.
SO THE ANSWER IS TO EXCLUDE MY GRANDKIDS BECAUSE YOU DON'T LIKE MY REVIEW IM JUST LETTING PARENTS KNOW WHAT THEY ARE IN FOR IF YOU Don't WANT THIS TO HAPPEN WHY DON'T YOU JUST GET BACK TO PEOPLE WITH ANSWERS TO THEIR COMPLAINTS ..... WE ARE STILL WAITING FOR ANSWERS. NO ONE HAS TRIED TO CONTACT ME WITH ANSWERS SO NO MUTUAL RESOLUTION CAN HAPPEN STAY TURNED FOR MORE. . yesterday I was contacted BY THESE PEOPLE I WILL NOT BE THREATENED OR BULLIED INTO CHANGING OR TAKING DOWN MY REVIEW the centre MANAGER L .. . HAS FAILED IN HER CARE OF DUTY NOT ONLY TO MY GRANDCHILD BUT EVERY OTHER CHILD THAT HAS BEEN BITTEN MORE THAN ONCE BY THE SAME 2 CHILDREN SHE HAS ALSO FAILED THE CHILDREN THAT ARE DO THE BITTING BY NOT GETTING THEM HELP THAT THEY MIGHT NEED I WILL NOT LET THIS GET SWEPT UNDER THE CARPET HAVE PUT IN THE HANDS OF MY LAWYERS DO NOT CONTACT ME AGAIN
Dear Helena, we are sorry to hear about your grandson's experience. We take such matters very seriously and are committed to resolving them promptly with our valued families. We actively tried to address this issue and communicate with you, and we regret that a mutual resolution couldn’t be reached. We wish you all the best.
Kush Vyas
2024.07.27
My daughter went to Nursery one at the centre and the educators there were amazing. They made her feel safe and comfortable, of course it’s difficult for such a young child to feel at home in a new environment but the educators there Razia, An and Alana did a fabulous job.
Thank you Kush for your lovely review! Razia, An and Alana are thrilled to be recognised for their efforts in creating a fun, safe, and welcoming environment. We appreciate your trust and are always here to assist you.
Maureen Kipruto
2024.07.18
Very supportive educators, being a mum of a special needs child ❤️, my child feels loved, safe, seen and valued. Thank you from the bottom of my heart for going that extra mile.
Thank you Maureen for your lovely review! We're delighted to hear about your positive experience and the impact our valuable educators have had on your little one. Creating a nurturing environment where children thrive is our goal, and we're glad you feel supported by our lovely team. Your appreciation means a lot to us!
Md. Muhasenul Haque
2024.07.15
Wonderful arrangements for the children with friendly teachers and safe environment. Quite a good number of stimulus all around the center which increases the curiosity of the children. I also found introduction of animals to my son in a safe and friendly environment.
Thank you Md. Muhasenul for your kind words! Our friendly staff takes great pride in organising engaging and interactive activities to support each child's development. We're thrilled to know our efforts are making a positive impact on your experience.
Amy
2024.07.15
I have my daughter enrolled here and I am so happy.
I always get a support environment that encourages her developmental needs.
I love that my daughter is seen as an individual and her personality is seen.
Management are always smiling, please to speak with and happy to listen whenever needed.
Highly recommended.
Thank you Amy for the lovely feedback! Our friendly staff takes great pride in organising engaging and interactive activities to support each child's development. We're thrilled to know our efforts are making a positive impact on your experience and thank you for recommending Milestones Wyndham Vale!
Sadia Sultana
2024.07.11
Great service. Everyone is very friendly and helpful. Thank you 🥰🥰🥰
Thank you Sadia for your lovely review!
Jacinta Wanyoike
2024.07.04
Beautiful environment for kids to thrive in. The educators are empathetic,loving and supportive. I feel safe leaving my kids there.
Thank you Jacinta for your lovely feedback! We appreciate your trust and are always here to assist you.
Natasha P
2023.12.19
I’ve been with the centre since they first opened so I’ve seen the change from last company to new company. Such lovely service and amazing staff at the centre we will be sad to leave as my child is now going to primary school. The centre offers a range of activities for children that change every day and the children love all the staff members and the delicious foods made by the centre cook. Amazing staff at milestones Wyndham Vale
Hi Natasha, thank you so much for your lovely review. We are so happy we could play a part in the beginning of your child's lifelong learning journey before moving on to primary school. We count ourselves lucky for families like you.
Gaming Dad
2023.12.01
Great childcare with amazing educators and dedicated staff.
Flexible arrangements.
A great place for childcare 👍
We are so glad that you have had a great experience with us!
Chris B
2023.09.12
Thank you for the 5 star review.
Kapil Bagrecha
2023.09.10
Really good day care centre. Our little one has been going to this centre for 6 months and we are very happy with our experience. The educators really care for the kids and our little one seems to like the food served at the centre 😊
Definitely recommended!
We are so happy you have chosen our centre. We always strive to provide all of our children a learning environment that is safe and creative. We love that your little one is enjoying our carefully chosen meals.
JOSEPHINE FRASER
2023.08.31
From day one, the day we went to look at the place. You can feel the care and love the staff have for the kids. The staff always have a smile on their face and I felt comfortable straight away so did my boy. The food is always something different every day and if the kids don't eat it something else gets made. We are so happy with the place that my boy will be staying right up antill he goes to school
Thank you for your review Josephine. We always aim to go above and beyond for each child's individual needs and we are glad to see that is shining through in your positive experience.
Renee Cootes
2023.08.23
Absolutely love milestone my son goes here and loves it so excited to go and has made so many friends, the educators and management are just lovely and really care so welcoming everytime we walk in
We are so glad that you have had a great experience with us Renee!
Karnav Thakar
2023.08.22
My son's experience at this childcare facility has been nothing short of wonderful. From day one, it's been evident that he enjoys going there, and as a parent, that's the most reassuring feeling. The staff at this childcare center are not just professionals; they are genuinely friendly, caring, and attentive to every child's needs.
One of the most crucial aspects for any parent is the safety and well-being of their child, and this childcare facility excels in this regard. he educational and developmental aspects of the center are impressive. They engage the children in age-appropriate activities that stimulate their growth and creativity.
This childcare facility has been a blessing for our family. It's a place where my son feels happy and secure, and as a parent, that's all I could ask for. I would highly recommend it to any parent seeking a childcare center.
Thank you so much for your kind words. We really appreciate you taking the time out to share your positive experience with us — and we agree, our valuable team of educators are truly great at what they do and make a difference in each child and families lives. We count ourselves lucky for families like you.
brittany peake
2023.08.16
Great daycare, the educators are kind caring and attentive to my child’s needs. Would recommend highly
Thank you for your wonderful feedback Brittany!
Trent Hanley
2023.08.15
My child go’s here and I’m very happy with the educator’s and they always have a good variety of food
We are so glad that you have had a great experience with us Trent!
Emily Mayne
2023.08.15
My child goes here! We both love it! Always doing different activities, foods great, different variety, he’s a very fussy child but will eat everything they serve! He’s always coming home with art work & crafts they have done. I love that I can check his schedule for the day & see what he has done. My child loves the educators.
Thank you for your review Emily. We always aim to go above and beyond for each child's individual needs and we are glad to see that is shining through in your positive experience.
Laura Newton
2023.08.15
Fantastic child care centre we have been going here for over 3 years , lovely friendly staff and manager, never had a problem they can't fix , they are so caring about the children and parents They're always looking for ways to improve their performance with parental guidance, which I find a breathe of fresh air 👍.
Thank you so much for your kind words. We really appreciate you taking the time out to share your positive experience with us — and we agree, our valuable team of educators and openness to listen to our families is truly what set us apart.
Anon
2023.08.14
I would like to shout out phenomenal care from the amazing educators and Liza at Milestones Wyndham Vale. Couldn’t be happier to know my child is in their care.
We are so glad that you have had a positive experience with our service! Thank you for your lovely feedback.
Jessica Adamko
2023.05.14
My girls absolutely love going to Milestones, the staff are amazing and management is always happy help to with everything.
Thank you for your wonderful feedback Jessica!