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Reviews ( 90 )
Roberta McMahon
2025.03.07
The guys were very nice. After 25 years I finally cleaned my tile and grout. It looks great, almost new. The repaired some cracks in the tiles as well as repairing the grout. Well done!
Thank you so much for your trust, Roberta!
Carol Seidl
2025.02.22
Benjamin just cleaned our floor tile and grout throughout the house. The flooring is 30 years old; and the grout was darker in the high traffic areas. He applied a color stain by hand that matches perfectly with the original grout color. Our floors look like they are brand new! What a pleasant experience. We highly recommend Grout Nurse.
Thank you so much Carol! It was nice meeting you & servicing your lovely home. It was truly a pleasure working with you & your husband! Exemplary clients!
John Palmieri
2025.02.18
They did an okay job on the cleaning portion. ( Definitely not a value at the price charged )
The grout work left something to be desired, I went back and cleaned up two of the areas the worked on, ( They were not prepared for the grout color, thankfully I had some sanded caulk with the correct color to supply )
I think we need to agree on disagreeing. If you look back at your texts from Sunday November 24, 2024. You responded you had us scheduled, and the color looked like Canvas. When I checked on your progress, you were using Rose color grout.
Its okay, lessons learned for me, I have the sanded grout you finished some of the spots with, I went back and ground some out, then
recovered the areas.
Thank you for the feedback John! Unfortunately the floor was already 90% clean looking so at most it was going to get 10% better as it was not dirty at all. At least we got the Grout sealed for the best future professional clean outcomes. Rate was also known days before arrival.
For the grout repair we were not told what grout color you had even though we have asked you prior so we brought about 5 close options to see however matching old grout is near impossible. The caulking is just a filler repair that bonds with the existing grout as we do not regrout bases due to liability. I hoped we could have worked something out when we reached out but got no answer. Anyways, take care!
*Edit. Canvas is/was a discontinued C-Cure color meant for color sealing option as we only carry those in Color Stain colors. In person we had to see what color matches best out of the full Custom color wheel which was not discontinued as photos can show differently. Either way color match was provided by Customer in the end and used that.
LAUREN REEVES
2025.02.04
This service went way beyond my expectations! Not only was Benjamin professional, but my bathroom floors and shower look brand new! Simply incredible! If I could give 10 stars I would!
Paula Casey
2025.01.24
I contracted with Grout Nurse to repair grout on my limestone floors and refill grout on our bathroom vanity. Please do not hesitate to use their services. Benjamin was professional and his services are reasonably priced
Jason Britton
2025.01.24
Does an absolutely fantastic job! Made our shower and bath look like new.
Tammy Rogers
2024.12.06
We couldn’t have asked for better service and quality of work. Benjamin and his crew managed to remove 200 square feet of grout, move all furniture, regrout, mop and seal the new grout with coats. They then replaced all of the furniture.they completed this in 2 and a half days! Amazing!
Robbie Ryan
2024.11.13
Benjamin did a great job on cleaning and restoring the white grout in our master bath as well as repairing and recaulking the base. He was on time, professional and left everything spotless!
Cindy Adams
2024.10.25
Benjamin and Jarrod came out to clean our tile and it looks brand new! We will definitely be calling them again!
Bill
2024.09.18
Polite. Professional. Clear communication. On time. Respectful of property. Tim and Benjamin were super easy to communicate with regarding our needs and then Tim was very clear in explaining what he was doing and what he did when he finished. Excellent service. Highly recommend them.
Arizona Artist
2024.09.02
Great work at reasonable prices. Hire Grout Nurse and you won't regret it.
Leslie Carrillo
2024.08.29
Awesome job in our home we just purchased. Very friendly from start to finish, open communication, very diligent and hard working professionals. I would highly recommend them. Easy to work with, super fast response, and they came to work right away to do the job as needed. I am so happy with the company and the employees. Thank you, Benjamin, and you Tim, who worked on our tile and did a fabulous job.
Antone Marie Vachio
2024.08.13
Thank you for the excellent job that you both did. My tile floors look brand new, which makes me very happy.
Valentin Tinta
2024.06.17
Received the service advertised at a fair price, was happy with the outcome and experience.
Sue Quinn
2024.04.24
Going with MME is the best choice you can make for having a metal roof installed. Bill and Tracy are very knowledgeable and run their business with the utmost integrity. They worked hard to replace our roof first thing this spring, and communicated with us on a daily basis until the job was done. They respected our property and left no roofing debris for us to clean up, and the cost was far less than any other quote we received. If you want to work with people that are kind, honest, treat you like a friend, and do a great job, go with Bill and Tracy at Minnesota Metal Exteriors.
Brooke Willow (Medical Procurement)
2024.04.05
Very professional, no nonsense, straight forward, everything that which was committed or promised was delivered. Our flowers came out beautiful, and this was a nasty job !!
Super pleased, and would recommend to anyone looking for restoration to their grout and flooring.
Roger Courson
2024.04.05
Very professional workmanship. Polite and extremely efficient
Toni Marie
2024.04.02
What an amazing job. Benjamin was here on time with his crew. They did a fabulous job and now my floors look brand new. Highly recommend this company.
Kristen Driver
2024.03.06
Just had our deck and balcony tile cleaned and sealed by Benjamin and he did an amazing job! He takes his time and is very detailed oriented. He is the owner and takes a lot of pride in his work. Also was on time and is good at following up with customers on quotes and scheduling. An estimate is emailed before any work begins. I would highly recommend using them!