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Reviews ( 57 )
2024.11.21
2024.11.21
| Canada
Scam
Scam. They will take your money and send nothing and keep telling you it’s on the way.
2024.11.21
2024.11.21
| Canada
They’re Trying to charge another 30-50$ for delivery after spending 425$!
No other review talked about how they haven’t switched shipping services yet knowing there is a strike with Canada post. They shipped my package with Canada post and when I asked them to ship it with a different service they told me it would cost another 30-50$. Absolutely ridiculous, how is it my fault and I need to pay more for delivery when they say at checkout “free delivery”. I am really rethinking using this site again now. Not happy moonhaus
2024.11.05
2024.11.05
| Canada
Moonhaus BIG W and LEGIT website
I put a order on Oct 20th I Was skeptical but no I got my tracking number on Nov 1th than I got on stuff Nov 4th I was Happy :D
2024.11.02
2024.11.02
| Canada
Moonhaus on 🔝
Hello I’m back ! after couple reviews and trying EVERYTHING on the whole website, I can say you can’t complain about this website the quality product is THERE , shoutout to the customer service TEAM y’all are amazing thanks for the support. I know sometime we can be annoying lmao but you stay professional and this is worth gold for me . Always respectful. My final suggestion is = You can buy on this website securely and the shipping is fast(If you are in Halifax this could be taking a longer time lmao )
2024.10.30
2024.10.30
| Canada
😍
Amazing quality product, And Trustworthy. Do not listen to the bad reviews! For anyone who has something bad to say I say it must be a miscommunication! The only bad thing I have to say as since I live in Ontario that it takes a whole week from order to arrival.
*Tip* Don't e-transfer if you use a vpn. Turn it off first.
2024.10.24
2024.10.24
| Canada
Got my stuff all is good
Disregard my other review. they are legit and i got my stuff.
Date of experience: 24 October, 2024
Date of experience: 24 October, 2024
2024.10.23
2024.10.23
| Canada
Quality shop
Amazing customer service.
Fast delivery-(Took 2 days to get to me from the day I ordered)
Quality product.
Will definitely buy from here again.
Date of experience: 07 September, 2024
Date of experience: 07 September, 2024
2024.10.22
2024.10.22
| Canada
Disregard my bad review.. got my stuff
I wrote a bad review earlier today and to my surprise the stuff arrived today… i gave 4 stars and it might sound petty but theres no dropper for my stuff.. it showed one would be with it..
2024.10.21
2024.10.21
| Canada
Do it!
Wow.. I Was skeptical but no.. they actualy do send the right stuff. I'm so happy.
I just have one question. I bought K, both black label and the regular one. I can't feel,smell any difference but the price diff is quite high. Anyone know exactly how they differentiate?
2024.10.12
2024.10.12
| Canada
Got robbed by moonhaus
I sent moonhaus 70 dollars by etransfer and they never sent me my product. There is basically no customer service. It's a total scam. DO NOT SEND your money to these ppl unless you enjoy being ripped off.
2024.10.08
2024.10.08
| Canada
Trash Scam
Made an order, not only did they send the wrong size product, they are all bunk and don't work. I received my order within a week Don't waste your time on their garbage tis but a scam. I bought 3 different products with no good results. Took a gamble and it was a bust, don't waste your time.
2024.09.18
2024.09.18
| Canada
Don't trust the bad reviews.
Placed my first order and it came 2 days later. Super fast and top quality products!
If anyone is skeptical about ordering just remember to follow the instructions properly and everything will be good to go.
I honestly think the negative reviews are from people who don't follow instructions.
Thank you once again MH! :)
2024.08.24
2024.08.24
| Canada
LEGIT but read my review.
I had written a few mixed reviews about these guys and now have come to my final co conclusion. THEY ARE LEGIT, but have some bizarre processes in place so you should keep proof of payment (email from interac that says the etransfer was deposited) in case it is needed and expect to wait 1-3 days for your order to ship. Once shipped I get my order in 2 business days usually and the product is great. Their prices and selection keep improving too.
2024.08.22
2024.08.22
| Canada
Hey it’s me again ((:
This is my second order whit 🌙 the everything is good <3 shipped tomorrow ❤️❤️❤️🌪️
2024.08.20
2024.08.20
| Canada
Verified
Buyer beware
I put an order in on the 4th of august and it is now the 19 they will seletivley scam you out of money it is playing russian roulet with this company do not bother with this sit you may get your order or they may play the game of asking you to confirm payment which i can confirm if your order is still onhold after a week you where scammed and they say they will give you a confirmation email in 24 hours never happened this happend several times on this site stay away from this site iam out 244 dollars thanks to them do not buy from them I went onto another sites that says they selectivley scam you , you may be lucky or you maybe like some other folks like myself . Bloody jerks
2024.08.17
2024.08.17
| Canada
Had a bumpy stretch but now they're good
Awesome experience with moonhaus! Yes they've had stretches where they didn't answer my e-mails and I had to get through to them with the review site, but now they've turned it around! They have come through every single time. Honest review, Moonhaus FTW!!!
2024.08.17
2024.08.17
| Canada
Order 11094
Order 11094 sent emails multiple times with proof of payment. Company never responded. Stole 188.50 from me.
Date of experience: 15 June, 2024
Date of experience: 15 June, 2024
2024.08.11
2024.08.11
| Canada
MH is not a scam
Moonhaus is amazing over ordered over 12 times all my packages have came and nothings been forgotten shipping can take 2 weeks if there having troubles but shipping usually takes 3-7 days amazing site everything is pure and tested
Date of experience: 11 August, 2024
Date of experience: 11 August, 2024