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Reviews ( 114 )
Stephen Celentano
2024.12.05
Frances was very professional and knowledgable. Cleaned the chimney right away. Will have him again for years.
Hi Stephen! Thank you so much for taking the time out to write a review for us. I’m going to pass your kind words onto Francis! We really appreciate it! I hope you have a very happy holiday season!
Elana Frankel
2024.11.23
On time. Friendly. Excellent service. Highly recommend!
Hi Elana! We are so happy you had a great experience with us. Thank you so much for recommending us and taking the time out to put a review. We really appreciate it! I hope you have a happy day and a wonderful holiday season!
Bernard Fish
2024.11.22
MrChimney installed chimney liners and a fan in our chimney today. The receptionist , Austin, was very helpful in setting up the appointment and also answered questions about working in the rain. They came on schedule to check the flues. When they determined that one flu was cracked and leaky and the other was clogged with fallen ceramic flu liner Francis, the lead technician offered to come back the same evening to do the work. He came again on schedule with around 6 people and finished the job in around three hours leaving NO MESS. They had to open a wall and closed it very neatly leaving no dirt or other signs that work had been done. The men worked well together and were friendly to us. A very professional team that were knowledgeable about how to perform this project. They had no hesitation to work in cool rainy weather. I would strongly recommend this company to others.
K P
2024.11.22
Francis and his team did a great job. Was on time for the appointment, worked cleanly and neat, finished in a very timely fashion. Will recommend him to anyone that buys a home with a chimney!
Thank you so much for taking the time out to write a review. We really appreciate it. I’m going to pass on the kind words to Francis and let him know. I hope you have a great night and a happy holiday season!
Bryan Rosen
2024.11.20
Francis and the team were outstanding. It was my first time using Mr. Chimney and they were great. They were knowledgeable, efficient, and tidy too. Will definitely be using their services again.
We are so happy that you had a great experience with us. I’m going to pass along the kind words to Francis! We appreciate you choosing our service and the time you took out of your day to write this review. Thank you so much and have a great day!
Claire Ronan
2024.11.19
Friendly, knowledgeable service! Highly recommend.
Thank you so much for the review Claire! We really appreciate it! I hope you have a great day and holidays!
Joanne Koehler
2024.11.18
Excellent experience with Mr. chimney. I highly recommend this company
Hi Joanne! Thank you so much for the recommendation! we really appreciate you taking the time out to give us a review. We appreciate your business and hope you have a great day and happy holidays!
Robert Shine
2024.11.17
I have used Mr. Chimney for a number of years now. They are easy to work with, prompt and efficient. Francis did my chimney clean this year. He was on time, professional, knowledgeable and worked clean. I would recommend Mr Chimney.
Hi Robert! Thank you so much for the kind words. I’m going to forward them to Francis as well! Thank you for the recommendation and I’m so glad you had a great experience with us this year! An even bigger thank you for being such a loyal customer! I hope you have a great day and happy holidays!
Amy Ascatigno
2024.11.16
Francis Pinto and his team member were amazing. They were clean, timely, and efficient. Such a friend crew as well and very knowledgeable. We have a woodburning stove and not many people service them. I will surely be calling them yearly.
Hi Amy! I will forward the kind words to Francis! I hope your wood-burning stove keeps you warm and toasty this winter! We really appreciate your business! Have a great night!
Emily Kelly-Calascione
2024.11.15
Very pleased with the professionalism of Rey and his coworker. They did a thorough inspection & sweep of both the boiler and wood burning stove . They were respectful of their surroundings, quick with service, and left not a trace of debris. I highly recommend Mr Chimney should your heating elements need a clean.
Hi Emily! I will forward this along to Rey! Thank you for the kind words and the cool pictures! we really appreciate it. Hope you have a great night!
Neil Gargiulo
2024.11.14
Excellent service. Pleasant, helpful and prompt
Thank you so much for the five star review! We appreciate your business and hope you have a happy holiday season!
Maria Angrisani
2024.11.13
Came to my house for a $150 chimney clean. Was there with a vacuum for 10mins. Broke part of the damper for the boiler. Couldn’t use the heat until they came back the next day. Would not use these guys for a cleaning, not sure what else they can do.
Anthony Pensabene
2024.11.11
I reached out because I am a new homeowner and I did not have anyone to clean and inspect my chimney. Booking the appointment was very easy and the person on the phone was amazing. The day they came, Rey and his coworker were extending professional and courteous in everything they did, making sure they did not leave a mess. Their work was clean, extensive and they were very knowledgeable and answered every question I had for them. I am confident that my fireplace is safe to use for the season and I’m looking forward to their services in the future.
Congratulations on your new home! We are so happy you had a great experience with Rey! we will definitely forward your kind words to him. Thank you so much. We appreciate your business and your time in writing the review. Have a great day!
Geoffrey Knott
2024.11.10
Francis and his team were fantastic. They went above and beyond, were friendly and communicative, and did an exceptional job. I’d recommend him and his team to friends.
Thank you Geoffrey! We are so happy to hear you had a great experience with our team. We really appreciate you reviewing our work and we will pass along the kind words to Francis. Have a great day!
James Moore
2024.11.09
Francis came by to look at what I thought was going to be an expensive job. Not only was it not expensive, it ended up that I didn't need it at all! Finding honesty like that is rare, and for that alone I have a new chimney guy to be loyal to!
Wow! Thank you! It’s so nice to be appreciated! We value your business and your time! Thanks again for the review! I will pass on your kind words to Francis!
Have a great day!
Samantha Levy
2024.11.09
Thank you for the 5 star ⭐️ review! We really appreciate it!
Ashley White
2024.11.09
We needed an inspection for our chimney, and Mr. chimney was great! We ended up needing more than a few things done to bring it up to code, and I had an estimate in my email the same day!
Rey was extremely knowledgeable and explained absolutely everything to me that I needed to know about why the chimney wasn’t up to code and what we had to do to fix it. He and his partner came right on time and were nice, respectful and easy to talk to.
I would recommend Mr. chimney to absolutely anyone who needs anything done with their chimney and fireplace!
Hi Ashley! Thanks for the kind words! We are always happy to help and so glad you had a great experience with Rey! We will pass the message on. Have a great night!
Vincent D'Ambrosio
2024.11.08
Rey was friendly, quick, and professional. He went above and beyond to advise on good practice for maintaining the fireplace and boiler flue. Would 100% recommend Mr. Chimney.
Thank you so much for your kind words. I will send them along to Rey!
margaret mcgoohan
2024.11.07
I was very happy with Rey’s (Mr. Chimney) work ethic and honesty. He thoroughly cleaned two chimneys and after he examined the third chimney, he explained that it did not need a cleaning and he did not charge me for one. Mr. Chimney’s prices were competitive and the service was great. I highly recommend Rey and his assistant.
Hello! Thank you so so much! We are so happy that you had a great experience with us! I will pass along your kind words to Rey!
Toni Burrell
2024.10.31
Mr. Chimney visited my house to quote me how much it would cost for a new lining. They arrived right on time and communicated clearly what my issues were. I appreciate services workers who give you the full honest rundown and what your options are. For now, I only needed a good cleaning. I will definitely use them again for future service. Thanks, Rey!
PS... they came highly recommended from a friend who previously worked with servicing residential and commercial boilers.
Thank you so much for your kind words!