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Reviews ( 313 )
Michael Dang
2024.11.05
Mr Fridge was fast and efficient and reasonably priced. Was able to repair my fridge on the same visit to diagnosing the issue. Only issue I had was the tech told me $350 was the cost but called his boss to check on the price after he had already started the replacement process and tell me the cost was actually $475. I gave him the benefit of the doubt and paid the difference.
Thank you for your feedback! We're thrilled to hear that you found our service fast, efficient, and reasonably priced. We sincerely apologize for any confusion regarding the cost of the repair. We appreciate your understanding and value your business. If you have any further questions or concerns, please don't hesitate to reach out.
Ulises Zavaleta
2024.10.22
Julian that works near Bonney Lake was fantastic. He knew exactly what was wrong with my fridge and got to work right away. The repair was thorough and he worked quickly. At no point did he try to upsell or gouge for extra/un-needed services. I would definitely recommend.
Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our technician. Providing honest and efficient service is our top priority. We appreciate your recommendation and look forward to assisting you again in the future!
Cass Wika
2024.10.18
Just had my ice maker fixed. Technician was friendly, fast and explained the services throughly. So happy with my service!
Thank you for your wonderful review! We're thrilled to hear that you were satisfied with the ice maker repair and our technician's service. Your satisfaction is our top priority, and we appreciate your kind words!
Dana Tough
2024.10.18
Sasha (hope I am spelling his name correctly)was fantastic! Not only did he fix the initial problem but he diagnosed further and found additional leaks within my fridge. We need more professionals like this in our world that go above and beyond.
Thank you, Sasha!
Thank you for your wonderful review! We’re thrilled to hear that our technician provided exceptional service and went the extra mile to address all your fridge issues. Your appreciation means a lot to us, and we strive to have more professionals like him on our team. If you need any more assistance in the future, feel free to reach out!
Victoria Li
2024.10.07
Alex and another technician, who I unfortunately didn't catch their name, came into my workplace to diagnose our commercial walk-in freezer. Both were extremely kind and professional. Their prices are reasonable for both part replacements and labor costs. They had an extremely quick turnaround, coming in the next day after I contacted them. They diagnosed the issues quickly and repaired everything the same day, as they had all the equipment on hand. This is a great company that I would highly recommend, especially for those who need prompt and reliable service!
Thank you for such a detailed and positive review, Victoria! We're glad Alex and our technician could provide you with professional and prompt service for your commercial walk-in freezer. We're thrilled to hear about your quick turnaround experience and that you found our prices reasonable. It was our pleasure to assist you, and we appreciate your recommendation!
Paige Price
2024.09.23
Came out within hours and repaired my fridge! Friendly and honest service- recommend Andre and Julian!
Thank you Paige for your kind words! We are glad to hear that you had a positive experience with our repair service. Andre and Julian will be delighted to know that you recommend their work. If you ever need assistance in the future, feel free to reach out to us.
Josh Manning (Joshmanning)
2024.09.18
Thank you for the 5-star rating, Josh Manning! We are delighted to hear that you had a positive experience with us. If you have any feedback or suggestions for improvement, please feel free to share. We appreciate your support!
Cole Stevens
2024.09.12
Had Alex and Igor come and fix a resident’s air conditioning. They were super friendly and able to get the job done in under 20 minutes. Had conversations with the resident and myself while doing a fantastic job! Highly recommend them for any appliance issue!
Thank you for sharing your positive experience with our technicians, Alex and Igor! We're glad they were able to quickly and efficiently fix the air conditioning while providing friendly service. Feel free to reach out if you need help with any other appliance issues in the future!
Laure P.
2024.09.10
Sasha did an excellent job fixing our Samsung fridge.. he was up front about the problem and the cost. The cost was less than $300 for what looked to me to be an extensive repair. Sasha was professional and left the fridge clean and properly working before he left. He cleaned up after the job. I highly recommend them to repair your fridge. I looked up 6 or 7 fridge repair companies near me on the L&I website and they were the only one with a current state license and insurance. They did a great job. I’ll use them again the next time we need a repair.
Thank you for your kind words, Laure! We are delighted to hear about your positive experience with our fridge repair service. We are happy that Sasha was able to fix your Samsung fridge efficiently and professionally. We appreciate your recommendation and look forward to assisting you with any future repairs you may need.
Parnel
2024.09.05
Had a great experience with Mr. Fridge at my small business. They had our cooler cold in about 30 mins. Yuri was helpful and kind!
Thank you for sharing your experience with us, Parnel! We are thrilled to hear that you had a great experience with Mr. Fridge and that Yuri was helpful and kind. We appreciate your feedback and look forward to serving you again in the future!
Quail
2024.09.02
Very helpful! They fixed our shop fridge in less than 30 minutes
Thank you for the kind words, Quail! We're delighted to hear that we could assist with your shop fridge so promptly. If you ever need our services again, don't hesitate to reach out.
Jennifer Wolf
2024.08.24
Thank you for the 5-star rating, Jennifer! We are glad to hear that you had a positive experience with our services. If you have any further feedback or suggestions, feel free to let us know. We appreciate your support!
Kazuko Smith
2024.08.22
Andrey was a life saver for my daughter. He was able to fix her walk in freezer issue promptly. Highly recommend his services. Very diligent in getting to the root of the problem.
Thank you for sharing your experience with us! We are pleased to hear that Andrey was able to help fix your daughter's walk-in freezer promptly. We appreciate your recommendation and are glad to know that our services met your expectations. If you ever need assistance again, feel free to reach out to us.
Matt Smith
2024.08.22
Treated my daughter with respect . Knowledge, quick and thorough. Highly recommend for any refrigeration repair needs.Andrey was very professional.
Thank you for your kind words, Matt! We're delighted to hear that your experience with us was positive. We aim to provide exceptional service to all our customers, and we're glad to hear that Andrey was able to assist you effectively. Your recommendation means a lot to us!
Momo-Michi Sachi
2024.08.22
Our freezer was on the fritz and Andrey showed up and worked diligently to get the freezer up and running again. Great service, highly recommend him for any of your refrigeration needs.
Thank you for your kind words! We are delighted to hear that Andrey was able to assist you with your freezer and provide great service. We appreciate your recommendation and look forward to helping you with any of your refrigeration needs in the future.
James U
2024.08.21
Andrey with Mr. Fridge fixed our water filter connector on a Kenmore model 253.70444316. Andrey was friendly and very professional. Quick and efficient. Thanks Andrey!
Thank you for your kind words, James! We are glad to hear that Andrey provided you with friendly and professional service. We appreciate your feedback and are happy to help with any future appliance needs.
K Martin
2024.08.21
We just had Andre from Mr. Fridge here and within less than 30 minutes he fixed our ice maker in our refrigerator! Andre was so knowledgeable and explained what he was doing when I asked. I also can't believe how reasonable the cost was. Seriously! Thanks so much!!!!!!!!!
Thank you for your kind words, K Mart! We are thrilled to hear about your positive experience with Andre fixing your ice maker so quickly and efficiently. We're glad he could provide you with great service and explain everything thoroughly. If you ever need assistance in the future, feel free to reach out to us. Thank you for choosing Mr. Fridge!
Abhijit Verma
2024.08.21
Great experience
Thank you for the kind words, Abhijit! We are thrilled to hear that you had a great experience with us. Looking forward to serving you again soon!
Doug Baker
2024.08.21
We had Mr Fridge come out on the 6 th of Aug. Our compressor went out on our 7 year old fridge. They ordered the part, which did take two weeks to get. Sasha came out and put the compressor in, plus put a new water line on for us, since ours was leaking. Sasha was very kind and did a great job. Thank you very much. Great job.
Thank you for your kind words, Doug! We are glad we could help fix your fridge and provide you with great service. If you need any more assistance, feel free to reach out to us.
mark klebeck
2024.08.20
I initially used Mr. Fridge for a repair on a walk-in cooler for our business. Alex was very communicative throughout the entire repair process. The attention to detail was thorough and impressive. We recently used Mr. Fridge for a home repair and likewise the speed of service and professionalism was by far the best that we have ever encountered. I highly recommend this company.
Thank you so much for the amazing review! We are thrilled to hear about your positive experiences with our services. Our team always strives to provide top-notch service and we are delighted to know that we could meet your expectations. We appreciate your recommendation and look forward to assisting you in the future if needed.