Mr. Hardwood, Inc. Reviews

I wanted to take a moment to update my review. Corey and the Mr Hardwood team quickly and efficiently attended to our previously mentioned concerns. All damaged planks were replaced and any subfloor issues were also addressed. Our floor now looks, and feels, the way that we envisioned it to. I truly believe that within any business operation, mistakes can happen – but what matters most is the recovery. Mr Hardwood met our expectations in this regard.

We have used Mr Hardwood on two occasions and they are always professional, on time and do excellent work. Fred and his crew did a fantastic job! I highly recommend Mr Hardwood

Workers were very timely and did a great job on installing the flooring. Rick worked very well with us on the estimate and our options. When the initial color match did not meet the company's standards, they did additional work to make the final floor work look great. This has been an outstanding company to work with and I would highly recommend them for others.

I was referred to Mr. Hardwood by a friend & the experience was mixed. They do have fair pricing and overall, I think the wood looks amazing. The color matching to the existing flooring is perfect. But I wish the communication had been more direct. After the job was finished, I noticed one of the boards was cut short & the caulk fix was messy. I was dismissed when I brought it up, had to call the office to get it fixed. Also, painting the risers was never discussed with me so they were installed with stamps and marks on them. It made for an unfinished look & I had to finish it myself after their painter never followed up. While the finished project looks nice, it took quite a bit of extra work on my part to get it there.

Corey was extremely prompt and was on time for our initial meeting. He reviewed the steps and explained all the details. The pricing was transparent and the communication was excellent throughout the project. The stairs turned out WONDERFUL and I was amazed at the attention to detail. Definitely recommend

We are so pleased with our new LVP floors! Corey, the owner of Mr. Hardwood, told us it would be a total property transformation to replace our beat-up engineered hardwood and builder-grade carpet with LVP, and he was so right—it feels like a brand new house! The Mr. Hardwood installation team of Joel, Sameer, and Dennis did an excellent job. Joel communicated with us really well every step of the way, he was very responsive to the requests that we made as we were reviewing the work, and he had a great eye for detail. Taylor in the office also called us every day to check on how things were going. We were both extremely impressed with the level of service and the quality of work Mr. Hardwood provided!

Excellent to work with: great value, flexible, impressive expertise, artistry, respectful and super responsive. I am 100% satisfied with and highly recommend Mr. Hardwoods!!
- January 2025
- Atlanta, GA

I don’t normally do a review for a company that hasn’t done a job for me, but I needed to for Mr Hardwood. I had new pre-finished flooring installed and after there were things done I wasn’t sure about. Corey from Mr Hardwood first over the phone answered questions I had. Next while at my house to give me a stair refinishing quote to get an idea of cost he looked over my floor install to answer more questions. He did all this at no cost to me giving me reassurance my floors were good. Because of this customer service my next job for flooring will go to them.

I can't say enough good things about Mr. Hardwood. Their workmanship is impeccable. Their employees are friendly and take pride in their work. Wonderful establishment.

Our hardwood floors needed some repair for scratches made by some movers. Cory from Mr. Hardwood did a beautiful job making the scratches disappear. We were very pleased!

Profesional, down to earth and made the floors in my house look amazing. I called Mr.Hardwood to repair and refinish the floors on my house before putting it on sale and he came through and exceeded my expectations. I wouldn’t hesitate to recommend him and will be calling again when I re do the floors in my new house!

Fantastic experience with Mr. Hardwood! Taylor got us set up to receive a in person quote from Ricky on the same day I called. We moved forward with the project of fixing some damaged flooring as well as sanding and finishing our entire main level. Gabriel and team completed the job and holy smokes were they amazing! They took great care of my items while moving furniture, explained every step of the process with me, followed up to check in, and made it known they want to provide exceptional service to me. You can tell Gabriel goes above and beyond to ensure the job is done right. His attention to detail is incredible. During the process, Taylor followed up a few times to ensure everything was going as planned. My floors turned out incredible and the customer service provided was top notch! Thank you Taylor, Ricky, and Gabriel!

Awesome job!!! Fast, efficient, tidy, great price and everyone was very nice to work with!

Great service and great end result!

Corey and his team provided exceptional customer service, while their experience prepared them for the challenges we faced with refinishing an engineered hardwood floor. During our project I had a medical emergency and the team jumped into action to get emergency medical help and stayed with me until it arrived and transported me to the hospital. The team continued their work over the next few days and when I came home, I had a beautiful floor. We were blessed to have found Corey and his team. Thank you Mr. Hardwood!

We had a great experience with this company. Everyone was extremely friendly and professional. The new luxury vinyl floors have greatly improved the look and feel of my house. I would happily contact Mr. Hardwood again for future home improvement projects.

This was the first time we used Mr. Hardwood but it won't be the last. We wanted to add more hardwood to our existing hardwood and wanted it to match as close as possible. Ken and his crew came when promised and worked extremely hard to match our flooring and pattern. Things didn't always go well but Ken displayed much confidence to me that his crew that they would not stop until we were happy with the way it looked. HIs crew did much more than I would have expected. Once it was completed it looked terrific. When the crew cam back to touch up a few spots my wife pointed out a few spots which looked as though they were scuffs. His crew did the entire surface over until it was perfect. It wasn't clear how the scuffs got there but it was never questioned, they worked at it until we were satisfied. With this type of commitment to exceed our expectations there's no reason I'd call anyone else to do work on my hardwood floors.

Mr. Hardwood Inc's service, professionalism, delivery and work ethic are absolutely amazing from the quote to the finished job. They came in and cleaned up a mess left by another flooring company. Mr. Hardwood knows their business and have the staff to see that the job is done right. We will use them again for our flooring needs. Highly recommend them!

I called Mr. Hardwood to install carpet and tile as part of a kitchen restoration insurance claim.

Paulo, the tiler who came to the house, took his time with the task. One of my sons happens to be an Inter NACHI home inspector. His turn to write : I moved the level around the kitchen floor in different directions and was surprised to find it perfectly even. The Carpets have tight edges under the baseboard and corners. Both look great.

The thing to know about the tile is that the kitchen tile wasn't level before!

The carpet job was a small one so only one person, Ramses, did that work. He was very professional in every way. When the original carpet was installed, we had areas where the carpet would continually come out from under the baseboard in spots. Very glad it won't be a problem in the future!

Furthermore, due to mobility issues, I wasn't able to be physically present as the men worked. That means that both Paulo and Ramses are dedicated to excellence whether anyone is watching or not. That's what above average workmanship means!

The claim process with the insurance company was long and drawn out but Taylor, my contact person at Mr Hardware was always very courteous and professional. She replied very quickly to every question whether by email or phone over the long months and helped out in whatever way she was able.

I highly recommend Mr. Hardware for all your flooring needs!

I wanted to take the time and acknowledge Mr. Hardwood for the job they completed for me recently. Corey is both very professional and very knowledgeable and was a huge help stepping in and completing a job that was started by another company. The floors look great. I highly recommend Mr. Hardwood for your flooring needs.