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Reviews ( 288 )
evony game
2024.12.09
I can't say enough good things about Mr. Hardwood. Their workmanship is impeccable. Their employees are friendly and take pride in their work. Wonderful establishment.
Dianne D
2024.11.26
Our hardwood floors needed some repair for scratches made by some movers. Cory from Mr. Hardwood did a beautiful job making the scratches disappear. We were very pleased!
Thank you, Dianne, for your kind words! We're glad to hear Corey did a fantastic job on your hardwood floors and that you're pleased with the results. Please let us know if we can help you with anything else in the future.
Artie Espinal
2024.11.15
Profesional, down to earth and made the floors in my house look amazing. I called Mr.Hardwood to repair and refinish the floors on my house before putting it on sale and he came through and exceeded my expectations. I wouldn’t hesitate to recommend him and will be calling again when I re do the floors in my new house!
Thank you, Artie, for your wonderful feedback! We're so glad Mr. Hardwood could exceed your expectations and make your floors look amazing. We appreciate your recommendation and look forward to helping you again in your new house!
Michael Bruce
2024.11.14
Fantastic experience with Mr. Hardwood! Taylor got us set up to receive a in person quote from Ricky on the same day I called. We moved forward with the project of fixing some damaged flooring as well as sanding and finishing our entire main level. Gabriel and team completed the job and holy smokes were they amazing! They took great care of my items while moving furniture, explained every step of the process with me, followed up to check in, and made it known they want to provide exceptional service to me. You can tell Gabriel goes above and beyond to ensure the job is done right. His attention to detail is incredible. During the process, Taylor followed up a few times to ensure everything was going as planned. My floors turned out incredible and the customer service provided was top notch! Thank you Taylor, Ricky, and Gabriel!
Thank you so much for sharing your fantastic experience with Mr. Hardwood! We're thrilled to hear that everything—from your initial call to the completion of the project—went so smoothly. Taylor, Ricky, and Gabriel will be so pleased to hear your kind words. We take great pride in our team’s attention to detail and commitment to exceptional service, and it’s wonderful to know that Gabriel’s dedication really stood out. We’re so happy your floors turned out incredible and that the overall experience exceeded your expectations. Thank you again for choosing us, and please don’t hesitate to reach out if you need anything else in the future!
Best regards,
The Mr. Hardwood Team
Rene' Moase
2024.10.09
Awesome job!!! Fast, efficient, tidy, great price and everyone was very nice to work with!
Thank you so much for the great review! We’re so glad to hear that you had a positive experience with our team. Fast, efficient, and tidy service at a great price is exactly what we strive for, and it’s wonderful to know we hit the mark. We appreciate your kind words and look forward to working with you again in the future!
Best regards,
The Mr. Hardwood Team
Brian Pounds
2024.08.26
Great service and great end result!
Thank you so much for your kind words, Brian! We're thrilled to hear that you're happy with the service and the end result. It was a pleasure working with you to find a solution that didn't require replacing your entire floor. Our team takes pride in providing expert advice and quality craftsmanship, and we're glad we could help restore your hardwood floor to its former glory. If you ever need anything else in the future, don't hesitate to reach out. Thanks again for choosing Mr. Hardwood Inc.!
Karl Long
2024.08.23
Corey and his team provided exceptional customer service, while their experience prepared them for the challenges we faced with refinishing an engineered hardwood floor. During our project I had a medical emergency and the team jumped into action to get emergency medical help and stayed with me until it arrived and transported me to the hospital. The team continued their work over the next few days and when I came home, I had a beautiful floor. We were blessed to have found Corey and his team. Thank you Mr. Hardwood!
Thank you so much for your kind words! We’re so pleased to hear that Corey and his team could assist you not just with your hardwood floor, but also in a time of medical need. Your experience highlights the dedication and care that Corey and his team bring to every project. We're glad to know that despite the challenges, you came home to a beautiful floor. Thank you again for choosing Mr. Hardwood, and we wish you all the best!
Harrison Fowler
2024.08.17
We had a great experience with this company. Everyone was extremely friendly and professional. The new luxury vinyl floors have greatly improved the look and feel of my house. I would happily contact Mr. Hardwood again for future home improvement projects.
We're so glad to hear that you had a great experience with us and that you're enjoying your new luxury vinyl floors! We look forward to working with you again on future home improvement projects.
Tom Marra
2024.08.16
This was the first time we used Mr. Hardwood but it won't be the last. We wanted to add more hardwood to our existing hardwood and wanted it to match as close as possible. Ken and his crew came when promised and worked extremely hard to match our flooring and pattern. Things didn't always go well but Ken displayed much confidence to me that his crew that they would not stop until we were happy with the way it looked. HIs crew did much more than I would have expected. Once it was completed it looked terrific. When the crew cam back to touch up a few spots my wife pointed out a few spots which looked as though they were scuffs. His crew did the entire surface over until it was perfect. It wasn't clear how the scuffs got there but it was never questioned, they worked at it until we were satisfied. With this type of commitment to exceed our expectations there's no reason I'd call anyone else to do work on my hardwood floors.
Thank you Mr Tom Marra, Ken is one of the very best in the industry, we are blessed to have him, this is a very typical response from people who have had him work on their floors, I will pass along your kind words and make sure he is taken good care of, thank you again and it was our pleasure, Corey Ford President / CEO
Jim and/or LaVerne Miller
2024.08.15
Mr. Hardwood Inc's service, professionalism, delivery and work ethic are absolutely amazing from the quote to the finished job. They came in and cleaned up a mess left by another flooring company. Mr. Hardwood knows their business and have the staff to see that the job is done right. We will use them again for our flooring needs. Highly recommend them!
We are so grateful for your kind words and for choosing us for your flooring needs. Thank you for recognizing our service and work ethic. We look forward to working with you again in the future!
Cynthia F
2024.07.17
I called Mr. Hardwood to install carpet and tile as part of a kitchen restoration insurance claim.
Paulo, the tiler who came to the house, took his time with the task. One of my sons happens to be an Inter NACHI home inspector. His turn to write : I moved the level around the kitchen floor in different directions and was surprised to find it perfectly even. The Carpets have tight edges under the baseboard and corners. Both look great.
The thing to know about the tile is that the kitchen tile wasn't level before!
The carpet job was a small one so only one person, Ramses, did that work. He was very professional in every way. When the original carpet was installed, we had areas where the carpet would continually come out from under the baseboard in spots. Very glad it won't be a problem in the future!
Furthermore, due to mobility issues, I wasn't able to be physically present as the men worked. That means that both Paulo and Ramses are dedicated to excellence whether anyone is watching or not. That's what above average workmanship means!
The claim process with the insurance company was long and drawn out but Taylor, my contact person at Mr Hardware was always very courteous and professional. She replied very quickly to every question whether by email or phone over the long months and helped out in whatever way she was able.
I highly recommend Mr. Hardware for all your flooring needs!
Thank you for trusting us with your kitchen restoration project, Cynthia! We appreciate your detailed feedback and are delighted to hear about your positive experience with our team. Your recommendation means a lot to us!
Frank Lupo
2024.06.21
I wanted to take the time and acknowledge Mr. Hardwood for the job they completed for me recently. Corey is both very professional and very knowledgeable and was a huge help stepping in and completing a job that was started by another company. The floors look great. I highly recommend Mr. Hardwood for your flooring needs.
Thank you for acknowledging Corey's professionalism and knowledge. We are glad you are pleased with the outcome of your floors. Thank you so much for your recommendation!
Susana Capper
2024.06.20
We love our new floors. Mr. Hardwood promised and delivered exactly as promised. The crew was efficient, polite and a pleasure to work with
We are so glad to hear that you are happy with your new floors and that our team provided a great experience for you. Thank you for choosing Mr. Hardwood!
Michael Sherman
2024.06.17
Corey is the most knowledgable person I have ever met in the trade. His deep insight and passion for excellence sets him apart. He is our hardwood guy for life!
Thank you for your kind words, Michael! We're so glad to hear that Corey's expertise and passion have made such a positive impact. We appreciate your support and look forward to being your go-to hardwood guy!
Charles Evans
2024.06.17
Hesitant at first to commit to the floors, however, once they completed it, it does not even look like the same home! It changed the entire look the quality of their work was outstanding! Joel and his assistant were very punctual and very efficient and took care in moving all of our furniture, wrapping it Completing the job and then replacing all of our furniture to the exact location. We noticed that he had taken pictures of all of our furniture and where everything was located down to the sound bar from the TV and it’s connections. We would highly recommend this company 100%!
Thank you for your kind words, Charles! We are delighted that you are pleased with the transformation of your floors and the quality of our work. Our team always strives for efficiency and attention to detail. We appreciate your recommendation and look forward to any future projects with you!
Diane Gutierriez
2024.06.17
I had them install laminate flooring in my two bathrooms and kitchen and dining room and foyer and laundry room, very poor quality of work was done, flooring cut too short in hall bathroom, every wall he work in he scuffed them up and damaged some of my base boards .I sent over pictures and they’re didn’t do any , sent over the bill for final payment .I called Taylor and was told , they expected him to destroy my walls and base boards. This isn’t a company I would hire again, I have to hire someone to fix what was damaged. My home is a barely a year old, I had just had my eleven Month nail pops repaired and touchup painting was done.
I am sorry to hear about the issues you've experienced with the flooring installation. I understand your frustration and apologize for the inconvenience caused. Thank you for taking the time to speak with me, and I look forward to meeting with you to assess the situation further.
Maureen Pierce
2024.06.05
There are not enough words to describe the positive experience that I had with this flooring company! From quote to installation to the finished project every step was very professional. At least one person followed up everyday to be sure I was happy with the project as it moved forward. The owner, Cory, even arranged for other contractors to come and work on non flooring projects. They really helped make what seemed overwhelming much more manageable. I definitely recommend this company! Many thanks!
We are so grateful for your kind words and recommendation! It was a pleasure working with you every step of the way. Thank you!
Karen Locascio
2024.05.17
I am extremely happy with the professional service and outstanding work provided by Mr. Hardwood. Corey and his crew worked diligently to repair chips, loose planks, and dried glue from a previous company's installation. His team then buffed and applied polyurethane. My floors look better than brand new. I highly recommend Mr. Hardwood! Thanks, Corey!
Thank you so much for your wonderful review! We're thrilled to hear that you are extremely happy with our professional service and the outstanding work provided by Corey and his crew. It's great to know that our diligent efforts in repairing chips, securing loose planks, and removing dried glue have made such a positive impact. We're glad that the buffing and polyurethane application exceeded your expectations and that your floors now look better than brand new. Your high recommendation means a lot to us. Thanks again for choosing Mr. Hardwood!
Candy Chambers
2024.05.14
Corey was punctual and professional. He did an amazing repair job on my red oak floor. He is very knowledgeable and took the time to give me different options for the flooring on my new house and what best suits my needs and my budget. HIGHLY RECOMMEND!!
Thank you so much for your kind words! It was a pleasure working with you on repairing your red oak floor. I'm glad to hear that you're satisfied with the results and that I could assist you in exploring options for your new house flooring. If you ever need further assistance or have any questions in the future, feel free to reach out. Your recommendation means a lot to me!
Carolyn Mixon
2024.05.13
Corey did a great job on repairing my damaged tong oil hardwood floors. He also repaired a large gap between two boards that had been looked at by two other hardwood flooring companies who could not repair this separation. Within 5 minutes Corey made it look brand new! I would highly recommend Mr. Hardwood and will refer this contractor to my clients and friends.
Thank you so much for the glowing review! We're thrilled to hear that Corey's expertise exceeded your expectations and that he was able to quickly resolve the issue with your hardwood floors. Customer satisfaction is our top priority, and we're delighted to have earned your recommendation. Should you or your friends ever need assistance with hardwood flooring projects, don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!