Hometown Insurance Group Jimenez Agency Reviews

Victor was able to find me a great deal on my car insurance. Now I’m paying half of what I was paying with Allstate. He is very friendly and answered all my questions.

I'm giving 2 stars because I was with this insurance since I purchased my own in 2021. However, I am highly disappointed about how I was treated (despite being a customer since 2021). My former insurance carrier was not renewing (was told that they left the state of Georgia). And I guess my agent went along with them. I did not hear from him anymore despite my many attempts to contact him via phone and email. I needed a new policy asap. Fortunately, I found a new policy with a better rate than what I had with Hometown Insurance. BTW I called Hometown again, from another number, and that's when my agent magically answered (I guess he didn't know it was me). So yes, it seems like I was being ignored.

Victor Jiminez literally saved my life. My story is long so I will spare the details. However, when I was to a point of enormous despair and frustration, and it seem there was no way around my situation, I called Victor (recommended by one of the insurance agencies that couldn’t help me) and not only was he sweet and gave me hope, he was able to give me better coverage for both me and my daughter, our two cars, and renters insurance, and had knowledge of how to manage my situation. He was patient and gave me every discount that I could be eligible for such as good driver, bundle, defensive driving, and my daughter’s schooling to make the insurance affordable. Victor is a broker so he doesn’t just work for one specific insurance company, but instead can find you the best offer and still be your agent. He and his wife just had a baby (congrats to you both Victor) and works hard to get you the best possible rate. When you talk to him, you feel like you’ve known him forever. When We were done working out all the details there was a huge weight lifted off my shoulder. Thank you Victor for making what seemed impossible…POSSIBLE. 🙏🏼🙏🏼🙏🏼

Very professional and helpful.

Excellent service got me insured when no one else could

Víctor was such a amazing person. We were first time home buyers and he answered all our questions regarding homeowners insurance!

Victor has helped me and my family get the lowest rates in the market! He makes sure we understand everything and is great at communicating. Thanks Victor!

Very professional and knowledgeable.

Best prices in town! Very professional and friendly service. I would highly recommend

So glad I came across Victor from the person I financed my house through. I now have all my home and auto through him. Always responsive and always helpful.

Victor is phenomenal. Superb customer service.

Victor has made the entire process so easy!!

Very helpful, patient and not pushy. We appreciated this very much

Victor is one of the best agents in the Atlanta metro area.. he will handle what ever you need.. Thank you victor

Victor is professional, knowledgeable, and very responsive. He saved me and my son so much money on both our home and auto policies. In today's environment, it is nice to have a local agent you can communicate with regarding your insurance concerns. I highly recommend Hometown Insurance.

Awesome love the proffessionalism with which our Agent Victor Jimenez shows how much he cares about his customers. He's willing to go the extra mile to help us and find the best deal for our needs. We really appreciate him as our Agent!!!!