Verified Company
Super disappointed that the team that has been running Air Today for years are no longer running this company. After years of trusting our home to Dawn, Tim and Tyler- we will follow them to their next opportunity. I wont do business with owners that cant keep their word to their employees.
Reply from Air Today HVAC
2023.04.16
Thank you so much for the 5 star review! We always strive to go above and beyond in everything we do. Glad to hear your Air Today experience was so great!
We brought our mini split 10 yrs. ago through Air Today, and never had any problems. The installation went smooth , the installers were great!! Lately we had a minor issue, Logan the service Tech, came at the appointed time, did some diagnostics, was very professional, took care of business, with some recommendations. This company and their guys are exceptional, Thanks, Richard
Reply from Air Today HVAC
2025.01.06
Thank you so much for being a loyal Air Today customer and for the 5 star review!
I don't think there's a more knowledgeable pair of HVAC technicians in Charlotte than Tim and Tyler. Not only was the work done speedily, but they explained the problem with my zone board in a way that I was able to understand.
These folks saved me a lot of money and it was a pleasure working with them. I would highly recommend.
Reply from Air Today HVAC
2025.01.06
Tim and Tyler are definitely a rockstar team! Thank you so much for your kind words and 5 star review!
Tyler is a very knowledgeable, charismatic, and thoughtful technician. He helped us fix and diagnose our new HVAC unit quickly and efficiently. When talking to him about the repair details, he demonstrated a high level of knowledge about the technical inner workings of HVAC units, physics, and thermodynamics. He is the smart guy you want to trust. You all have a customer in me for all my needs in Charlotte! Thank you guys.
Reply from Air Today HVAC
2025.01.06
Thank you so much for your incredible comments about our tech Tyler! Your loyalty as a customer means the world to us.
Dawn was wonderful!! When our air suddenly went out in the hottest part of the summer she helped me quickly come to a resolution, since the part was on backorder for over a month. We had a new unit within 5 days and were happy with the service! Thanks so much Dawn and the Air Today crew!
Reply from Air Today HVAC
2024.10.28
Thank you for taking time to write a review about the wonderful service you received from Dawn and the Air Today team! We'll be here anytime you need us!
Jamie and Tyler came to my house to install some vents in my garage they where both extremely professional and finished the work very quickly i would recommend them to anyone who needs HVAC work
Reply from Air Today HVAC
2024.10.28
Jason, thank you so much for your review. We are thrilled that you had a 5 star experience with Tyler and Jammie!
My service with Logan was top notch. He was informative and thorough while performing a diagnostic of my air conditioning unit. He took the extra time to look at all options of improving my underperforming unit and explaining the details so I was in the know. I signed up for regular maintenance with him going forward. thanks again for your professional service Logan.
Reply from Air Today HVAC
2024.09.09
We are so glad you had such a great experience with Logan and Air Today! Thank you for the review. We'll be here anytime you need us!
Air Today's superior competence and professionalism are equal to its excellent customer service and rapport. It is important and meaningful to work with a company that you have complete confidence in their workmanship as well as appreciate their care and consideration. I highly recommend Air Today. They truly value their customers. I'm glad to be one of those.
Reply from Air Today HVAC
2018.05.23
Barbara,
Thank you for your very nice comments. Air Today has weekly technical & customer care training to provide the best customer experience. I’m glad you received the service you deserve. We thank you for being an Air Today customer. FYI. All the staff are big fans of you and it’s nice to know your as nice in person and you are on TV.
Thank you
Wes (GM)
Thank you for your very nice comments. Air Today has weekly technical & customer care training to provide the best customer experience. I’m glad you received the service you deserve. We thank you for being an Air Today customer. FYI. All the staff are big fans of you and it’s nice to know your as nice in person and you are on TV.
Thank you
Wes (GM)
Caleb did a great job checking out our AC unit to make sure it was running properly right after it stopped working during a recent heat wave. Gave good advice for things to keep an eye out for and offered to come diagnose it again at no charge if it stops working again this week. With the hottest days of the year these last few weeks this is very helpful.
Reply from Air Today HVAC
2024.07.01
Thank you so much for the 5 stars! We are so glad our team is able to keep you cool this summer!
Called Air Today and within a hour they sent a service tech. Caleb Mace was friendly and knowledgeable. He was able to diagnose the problems and recommend a solution.
Reply from Air Today HVAC
2024.07.01
Thank you for the 5 stars, Joshua! We are so glad you were taken care of in a friendly, professionally, and timely manner!
