Nexgen Australia Recensies

As always, prompt and exceptional service from Nexgen. We have been with Nexgen for quite a long time now and the service is always first class. Just had a call from Reah to make some changes we requested and it was done quickly and effortlessly. I highly recommend Nexgen.

Maycee was very supportive and friendly during my time with her on the phone, great service

Nexgen has been incredibly helpful on many occasions with our company requiring assistance from staff across the board. Wilmer was in particular an incredible Service Tech to work with, the quality and speed of the services he provided was second to non Thank you Team.

Jeanne was very helpful throughout the whole process of setting up the service.

Jeanne, provided outstanding customer service! She was friendly, knowledgeable, and made the setup process quick and easy. Highly recommend!

Always a pleasure working with Maycee on our service requests, she is patient and very knowledgeable. Keep up the great service!

great help for the non tech savy people! amazing service

Allan was very pleasant and friendly and was very helpful in sorting my issues with phone system

I cannot speak highly enough of the support I received from Allan at Nexgen. I needed assistance setting up a voice message for our clinic while it was closed over Christmas break. Allan went above and beyond to help me, demonstrating incredible patience and expertise throughout the process. He walked me through all the hiccups with my system step by step, ensuring everything was set up perfectly. Allan’s clear communication, collaborative approach, and willingness to take the time to get things right were truly impressive. His professionalism and dedication made what could have been a stressful situation so much easier. Thank you, Allan, for your outstanding service! You’ve set the bar incredibly high, and I’m so grateful for your help.

I had the customer experience with Reah for setting up a remote soft phone and it was very quick and easy. Thank you Reah for your help.

This company is underhanded and misleading. They are corrupt and deceitful. DO NOT TRUST THEM. Service is mediocre at best. They underdeliver and overcharge. Sales person promises the world and then contract say different. Choose another provider. No stars are deserved for this rating

Thank you to Jeanne for all your help today setting up my new phone. Wonderful, friendly service, could not ask for anything more.

Amazing support every time! A big Thank you to John Martin!!!!

Our internet, phone system and all dropped off. Next generation were able to redirect to a mobile while we sorted out the problem which turned out to be the Modem/Router I discovered and had purchased a new one locally before we could get a technician here. Once we were back online we needed the phones redirected back to factory. The phones were then intermittent. Discussions next day were not fruitful and looked like incurious g a technician onsite charge, when Gizelle intervened and talking through the modem set up we discovered incorrect settings by me and fixed the problem. Cool and calm Gizelle excelled with a deeper understanding than her counterparts. Thank you, have a Merry Xmas.

John Martin was so good and I highly recommend trying to get in contact with him, he made it simple and easy. Thank you 🙏

We recently had Tom set up our phone system which was done efficiently and explained in detail how to use. Great work. Richie assisted with the process to set up voicemails and Reah went through and tested all recordings and issue with transferring. Thanks team for your expertise and clarification with all processes.

Thank you John Martin for assisting me with my holiday leave voice recording

Russel has been extremely helpful to resolve our recent LAN connection issues. I was amazed at Russel's technical knowledge and how they paid attention to every small detail. Russel even found another issue that we were not aware of and promptly arranged for NBN Co. to rectify the problem. Thank you, Russel for turning a nightmare into a pleasant dream.

Allan did a good job setting up my answering message for the Christmas break.